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I have just downloaded the 10.06a software upgrade and installed it. when I do the setup again it asks me for my name and serial number. It mentions that HD licence is enabled, but even though i try installing the licence code it will not highlight continue, whether it is the hd plug in licence code or the original toast 10 licence code. what am I doing wrong?
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HD Licence is enabled
#2
- Digital Guru
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Posted 14 March 2010 - 08:34 AM
You may not be doing anything wrong. You'll need to contact Roxio's customer support to clear this up. If you still have your previous install available (maybe as a backup) go back to using it until you get this resolved.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
#3
- Digital Master
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Posted 14 March 2010 - 10:48 AM
QUOTE (repoman_1966 @ Mar 14 2010, 10:42 AM) <{POST_SNAPBACK}>
I have just downloaded the 10.06a software upgrade and installed it. when I do the setup again it asks me for my name and serial number. It mentions that HD licence is enabled, but even though i try installing the licence code it will not highlight continue, whether it is the hd plug in licence code or the original toast 10 licence code. what am I doing wrong?
And was the product originally purchased from Roxio?
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