Jump to content

Roxio Community

CD skips when playing


  • Please log in to reply
8 replies to this topic

#1 grm

grm

    Novice

  • Members
  • PipPipPip
  • 54 posts

Posted 17 March 2010 - 09:53 AM

Hi Everyone,
     grm here with another little issue.
            On playing a CD with media player, from the start and for approximately 10-20 seconds, the player skips. After, it will play just fine.
            So, I took the computer in and was told that the problem comes from Roxio Creator 2010's lower filter. They either turned it off or pulled the files from the registry, and indeed it solved the problem. However, I could not use Video Wave, it would not open. So, they then did a clean uninstall & install. The problem returned. They said they then went to Roxio support, but got no reply.
            I am running Win7 Home Premium 64 bit on a new computer. Now everything with Creator 2010 is working fine, but I am now back where I started.
       Has anyone have any idea what to do from here?
              grm,

Edited by grm, 17 March 2010 - 09:54 AM.

Jerry
Window's 7 Home Premium
System --------------------------------------
Manufacturer                                System manufacturer
Model                                           System Product Name
Total amount of system memory     4.00 GB RAM
System type                                  64-bit operating system
Number of processor cores            4
Processor AMD Phenom™ II X4 955 Processor
Storage---------------------
Total Sizeof hard disk(s)    1230 GB
Disk partition                256 GB Free (298 GB Total)
Media drive (D:)                CD/DVD
Disk partition (I:)               632 GB Free (932 GB Total)
External hard disk (J)         452 GB Free (500 GB Total)
Graphics ----------------------------------
Display adapter type   NVID1A GeForce 9600 GT 1GB GDDR3
Total available graphics memory  2815 MB
Dedicated graphics memory        1024 MB
Dedicated system memory          o MB
Shared system memory              1791 MB
Display adapter driver version     8.17.11.9621
Primary monitor resolution          1440x900
DirectX version                           DirectX 11
Network -------------------------------------
Network Adapter Realtek PCIe GBE Family Controller

#2 Bean63

Bean63

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 26 March 2010 - 08:47 AM

QUOTE (grm @ Mar 17 2010, 09:53 AM) <{POST_SNAPBACK}>

I've just installed creator 2010 on a vaio running vista home premium and I'm getting the same symptoms as you, thought it was my drive playing up and goggled the problem. It said to uninstall and see if the problem goes away, I uninstalled and the fault went.
Reinstalled with patch and service pack2 the fault came back, saw something about altering filters but it all sounds like a bodge as some of the functions may stop working...if there isn't a patch I'll return the product to Costco for a refund and reinstall creator9 which worked fine  mad.gif

#3 Bean63

Bean63

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 26 March 2010 - 10:10 AM

After messaging the tech guys at roxio, they told me to go to knowledgebase artical 000240CR, audio playback choppy.
I selected the option to manually start Roxio burn and now I'm a very happy Bean. rolleyes.gif

#4 grm

grm

    Novice

  • Members
  • PipPipPip
  • 54 posts

Posted 26 March 2010 - 02:53 PM

QUOTE (Bean63 @ Mar 26 2010, 11:10 AM) <{POST_SNAPBACK}>
After messaging the tech guys at roxio, they told me to go to knowledgebase artical 000240CR, audio playback choppy.
I selected the option to manually start Roxio burn and now I'm a very happy Bean. rolleyes.gif



    Thanks Bean63' for responding, was afraid no one else had a similar problem. Will give your suggestions a try.
                   grm
Jerry
Window's 7 Home Premium
System --------------------------------------
Manufacturer                                System manufacturer
Model                                           System Product Name
Total amount of system memory     4.00 GB RAM
System type                                  64-bit operating system
Number of processor cores            4
Processor AMD Phenom™ II X4 955 Processor
Storage---------------------
Total Sizeof hard disk(s)    1230 GB
Disk partition                256 GB Free (298 GB Total)
Media drive (D:)                CD/DVD
Disk partition (I:)               632 GB Free (932 GB Total)
External hard disk (J)         452 GB Free (500 GB Total)
Graphics ----------------------------------
Display adapter type   NVID1A GeForce 9600 GT 1GB GDDR3
Total available graphics memory  2815 MB
Dedicated graphics memory        1024 MB
Dedicated system memory          o MB
Shared system memory              1791 MB
Display adapter driver version     8.17.11.9621
Primary monitor resolution          1440x900
DirectX version                           DirectX 11
Network -------------------------------------
Network Adapter Realtek PCIe GBE Family Controller

#5 grm

grm

    Novice

  • Members
  • PipPipPip
  • 54 posts

Posted 26 March 2010 - 07:44 PM

rolleyes.gif
QUOTE (grm @ Mar 26 2010, 02:53 PM) <{POST_SNAPBACK}>
Thanks Bean63' for responding, was afraid no one else had a similar problem. Will give your suggestions a try.
                   grm

Followed your suggestion, unchecked drive box, and it solved the problem. Thanks so much.
            grm
Jerry
Window's 7 Home Premium
System --------------------------------------
Manufacturer                                System manufacturer
Model                                           System Product Name
Total amount of system memory     4.00 GB RAM
System type                                  64-bit operating system
Number of processor cores            4
Processor AMD Phenom™ II X4 955 Processor
Storage---------------------
Total Sizeof hard disk(s)    1230 GB
Disk partition                256 GB Free (298 GB Total)
Media drive (D:)                CD/DVD
Disk partition (I:)               632 GB Free (932 GB Total)
External hard disk (J)         452 GB Free (500 GB Total)
Graphics ----------------------------------
Display adapter type   NVID1A GeForce 9600 GT 1GB GDDR3
Total available graphics memory  2815 MB
Dedicated graphics memory        1024 MB
Dedicated system memory          o MB
Shared system memory              1791 MB
Display adapter driver version     8.17.11.9621
Primary monitor resolution          1440x900
DirectX version                           DirectX 11
Network -------------------------------------
Network Adapter Realtek PCIe GBE Family Controller

#6 sknis

sknis

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 26,192 posts
  • Gender:Male
  • Location:Hou,Tx

Posted 27 March 2010 - 05:29 AM

To make things a little easier, here is the link to the article.

If you don't have Roxio Burn active, then you should not have this issue.

Edited by sknis, 27 March 2010 - 05:31 AM.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I7 third generation @2.4,  8G RAM, GTX660M, SoundBlaster 3Di

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#7 grm

grm

    Novice

  • Members
  • PipPipPip
  • 54 posts

Posted 27 March 2010 - 08:12 AM

QUOTE (sknis @ Mar 27 2010, 06:29 AM) <{POST_SNAPBACK}>
To make things a little easier, here is the link to the article.

If you don't have Roxio Burn active, then you should not have this issue.



     You are right on. As stated above I unchecked the drive box and life is good.
  Now, how do I open Roxio Burn from the start up menu? I see burn audio CD's , but no Roxio burn. Can I go back and enable Roxio Burn again so I can use it, and if so how?
               grm
Jerry
Window's 7 Home Premium
System --------------------------------------
Manufacturer                                System manufacturer
Model                                           System Product Name
Total amount of system memory     4.00 GB RAM
System type                                  64-bit operating system
Number of processor cores            4
Processor AMD Phenom™ II X4 955 Processor
Storage---------------------
Total Sizeof hard disk(s)    1230 GB
Disk partition                256 GB Free (298 GB Total)
Media drive (D:)                CD/DVD
Disk partition (I:)               632 GB Free (932 GB Total)
External hard disk (J)         452 GB Free (500 GB Total)
Graphics ----------------------------------
Display adapter type   NVID1A GeForce 9600 GT 1GB GDDR3
Total available graphics memory  2815 MB
Dedicated graphics memory        1024 MB
Dedicated system memory          o MB
Shared system memory              1791 MB
Display adapter driver version     8.17.11.9621
Primary monitor resolution          1440x900
DirectX version                           DirectX 11
Network -------------------------------------
Network Adapter Realtek PCIe GBE Family Controller

#8 sknis

sknis

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 26,192 posts
  • Gender:Male
  • Location:Hou,Tx

Posted 27 March 2010 - 09:13 AM

Here:


PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I7 third generation @2.4,  8G RAM, GTX660M, SoundBlaster 3Di

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#9 grm

grm

    Novice

  • Members
  • PipPipPip
  • 54 posts

Posted 27 March 2010 - 09:09 PM

QUOTE (sknis @ Mar 27 2010, 10:13 AM) <{POST_SNAPBACK}>
Here:


       Thanks so much for all of your time and help. Appreciate it greatly, grm
Jerry
Window's 7 Home Premium
System --------------------------------------
Manufacturer                                System manufacturer
Model                                           System Product Name
Total amount of system memory     4.00 GB RAM
System type                                  64-bit operating system
Number of processor cores            4
Processor AMD Phenom™ II X4 955 Processor
Storage---------------------
Total Sizeof hard disk(s)    1230 GB
Disk partition                256 GB Free (298 GB Total)
Media drive (D:)                CD/DVD
Disk partition (I:)               632 GB Free (932 GB Total)
External hard disk (J)         452 GB Free (500 GB Total)
Graphics ----------------------------------
Display adapter type   NVID1A GeForce 9600 GT 1GB GDDR3
Total available graphics memory  2815 MB
Dedicated graphics memory        1024 MB
Dedicated system memory          o MB
Shared system memory              1791 MB
Display adapter driver version     8.17.11.9621
Primary monitor resolution          1440x900
DirectX version                           DirectX 11
Network -------------------------------------
Network Adapter Realtek PCIe GBE Family Controller




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users