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DVD Builder 7.5.0, Audio skip problem during preview and burning


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#1 Bustyn

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Posted 20 March 2010 - 07:31 AM

In DVD Builder, 7.5.0 build, I'm having an audio skip issue during preview and burning.  When I Add New Title (clip), then try to preview, the audio skips consistently.  There is a blank about every 1/10th of a second, and this occurs throughout the preview.  I burned a DVD, thinking this was a preview issue only.  The burned dvd exhibited the same problem.  Any suggested solutions?

#2 myguggi

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Posted 20 March 2010 - 08:18 AM

QUOTE (Bustyn @ Mar 20 2010, 11:31 AM) <{POST_SNAPBACK}>
In DVD Builder, 7.5.0 build, I'm having an audio skip issue during preview and burning.  When I Add New Title (clip), then try to preview, the audio skips consistently.  There is a blank about every 1/10th of a second, and this occurs throughout the preview.  I burned a DVD, thinking this was a preview issue only.  The burned dvd exhibited the same problem.  Any suggested solutions?


Do you have the skip when you play the clip using WMP? What format is the video clip you are adding?

What are your system specs, especially video card? Have you shut down all running apps and antivirus, disconnected from internet while using EMC 7.5?

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
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#3 mackado

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Posted 20 March 2010 - 12:58 PM

QUOTE
In DVD Builder, 7.5.0 build, I'm having an audio skip issue during preview and burning. When I Add New Title (clip), then try to preview, the audio skips consistently. There is a blank about every 1/10th of a second, and this occurs throughout the preview. I burned a DVD, thinking this was a preview issue only. The burned dvd exhibited the same problem. Any suggested solutions?



these are the symptoms of the famous "out of sync" issue with this version, years ago when I was battling with this issue the Internets were full of postings on these problems..

Lots of recommendations and "Fixes" at the time, but I came to the conclusion that no one had a solid solution for this issue since an exact cause was very difficult to pin point, I suspect it has something to do with the 'path' the video/audio clips take through your given hardware setup.( PC, video card, DVD burner brand, drivers, etc) since many other users didn't experience this problem at all.

After spending countless hours troubleshooting the issue, I finally picked up Easy CD Creator 9 and duplicated the project from scratch, not as many "skips' as before using 7.5 but not perfect either, I suspect the "capturing" previously done under 7.5 is the culprit, but decided to leave 'good enough' along and move on rather than re-capturing the video again and re-authoring yet again.....

my suggestion is to upgrade to the latest version, Roxio 2010, and re-do everything from scratch, and see if the problem disappears, if your problem is the hardware, then you'll have the latest version of Roxio ready to go for your next PC upgrade.


here is an old thread onthe issue..

out of sync

Edited by mackado, 20 March 2010 - 05:14 PM.

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#4 steve7680768

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Posted 22 April 2010 - 09:38 PM

There mite be some problem with the software ...
You need  to re-install the software again , So that you will get the real audio...

#5 gi7omy

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Posted 23 April 2010 - 02:25 AM

There were a number of causes and the recommendation then and now is:

Shut down ALL background apps during render and, yes, this INCLUDES anti-virus, anti-malware.

Do NOT surf the net or run anything during render - go have a coffee/watch TV/walk the dog

Make 100% certain the hard drive is defragmented. You do that regularly - don't you?
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#6 sknis

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Posted 23 April 2010 - 04:55 AM

..... you do have the audio acceleration turned down on your audio card/chip don't you?  (Windows/Start/run/dxdiag/etc.) and have the latest version of DirectX 9c installed and uplated.?

Also make sure you have the latest drivers for your audio card/chip.  

My guess is that it is that anti-virus set to monitor everything that is written to the hard drive rather than just anything from the internet or from a disc.

Edited by sknis, 23 April 2010 - 04:56 AM.

Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

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