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Photosuite 4 prob


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#1 samiaml

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Posted 12 April 2010 - 02:07 PM

For some reason my photosuite 4 will not work.... it always worked before... i have a compaq laptop with windows 7.... its been working find since ive had this comp... bought new about 3 months ago... well the other day i tried to use it it had an error that said "ACCESS TO THE FILE... C:\PROGRAMDATA\MGI\PHOTOSUITE 4\ALBUMS\MASTERALBUM.PZA is denied. It might be read only." So i hit ok then it says... "THE ALBUM FILE C:\PROGRAMDATA\MGI\PHOTOSUITE 4\ALBUMS\MASTERALBUM.PZA COULD NOT BE OPENED. iT MAY NOT BE A PHOTOSUITE 4 ALBUM, OR THE FILE COULD BE CORRUPT" and it comes up but is soooooooooooooooooooooooooo slow and when it comes time to select a pic from my pic folder the pic never comes up.....Any ides on what to do??? I dont know if a windows update or something made it do that or wat... I even uninstsalled it several timers and reinstalled it  and it says the same thing...

#2 ogdens

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Posted 12 April 2010 - 03:05 PM

QUOTE (samiaml @ Apr 12 2010, 06:07 PM) <{POST_SNAPBACK}>
For some reason my photosuite 4 will not work.... it always worked before... i have a compaq laptop with windows 7.... its been working find since ive had this comp... bought new about 3 months ago... well the other day i tried to use it it had an error that said "ACCESS TO THE FILE... C:\PROGRAMDATA\MGI\PHOTOSUITE 4\ALBUMS\MASTERALBUM.PZA is denied. It might be read only." So i hit ok then it says... "THE ALBUM FILE C:\PROGRAMDATA\MGI\PHOTOSUITE 4\ALBUMS\MASTERALBUM.PZA COULD NOT BE OPENED. iT MAY NOT BE A PHOTOSUITE 4 ALBUM, OR THE FILE COULD BE CORRUPT" and it comes up but is soooooooooooooooooooooooooo slow and when it comes time to select a pic from my pic folder the pic never comes up.....Any ides on what to do??? I dont know if a windows update or something made it do that or wat... I even uninstsalled it several timers and reinstalled it  and it says the same thing...



Go here for information on what Roxio products are supported in Windows 7:

http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en






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