Jump to content

Roxio Community

Audio/Video Don't Sync


  • Please log in to reply
13 replies to this topic

#1 Turtlepower

Turtlepower

    Newbie

  • Members
  • Pip
  • 9 posts

Posted 18 May 2010 - 08:30 AM

Good Afternoon,


I've been using Roxio 2009 for 2 years now and never had a problem burning movies etc. I convert AVI files to WMV using Any Video Converter. I then preview them in Windows Media Player to check to Audio and Video Sync. and they match up. I then burn them to a DVD using Roxio. I then try to burned DVD on my DVD player, the movie plays fine till like 40min in, then the lip sync gets messed up. This has happened for any movie i have tried to burn in the last week any suggestions? Would be greatly appreciated Thanks. I also tried using Windows DVD Maker and the same problem happens.

#2 sknis

sknis

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 22,954 posts
  • Gender:Male

Posted 18 May 2010 - 08:48 AM

QUOTE (Turtlepower @ May 18 2010, 11:30 AM) <{POST_SNAPBACK}>
Good Afternoon,


I've been using Roxio 2009 for 2 years now and never had a problem burning movies etc. I convert AVI files to WMV using Any Video Converter. I then preview them in Windows Media Player to check to Audio and Video Sync. and they match up. I then burn them to a DVD using Roxio. I then try to burned DVD on my DVD player, the movie plays fine till like 40min in, then the lip sync gets messed up. This has happened for any movie i have tried to burn in the last week any suggestions? Would be greatly appreciated Thanks. I also tried using Windows DVD Maker and the same problem happens.


1) Defrag you hard drive frequently.  Make sure you have enough free space.  Remove junk file, programs you don't use, etc.  Disconnect from the Internnet and shut down everythng else that is running including anti-virus and anti-malware.  Do what is applicable here.

2) Burn (encode) to an ISO (image file) and copy that to a good quality disc.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#3 myguggi

myguggi

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 18,380 posts
  • Gender:Male

Posted 18 May 2010 - 10:11 AM

QUOTE (Turtlepower @ May 18 2010, 12:30 PM) <{POST_SNAPBACK}>
Good Afternoon,


I've been using Roxio 2009 for 2 years now and never had a problem burning movies etc. I convert AVI files to WMV using Any Video Converter. I then preview them in Windows Media Player to check to Audio and Video Sync. and they match up. I then burn them to a DVD using Roxio. I then try to burned DVD on my DVD player, the movie plays fine till like 40min in, then the lip sync gets messed up. This has happened for any movie i have tried to burn in the last week any suggestions? Would be greatly appreciated Thanks. I also tried using Windows DVD Maker and the same problem happens.



Why are you converting the avi files to wmv? You are going through 3 compressing.uncompressing cycles when you do that. With each cycle you lose quality.

BTW, how long in time are those avi files? You can only burn 60 minutes of video on a standard 4.7GB DVD using best quality. Any longer and the video has to be compressed with loss of quality.

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#4 Turtlepower

Turtlepower

    Newbie

  • Members
  • Pip
  • 9 posts

Posted 18 May 2010 - 10:24 AM

QUOTE (myguggi @ May 18 2010, 10:11 AM) <{POST_SNAPBACK}>
Why are you converting the avi files to wmv? You are going through 3 compressing.uncompressing cycles when you do that. With each cycle you lose quality.

BTW, how long in time are those avi files? You can only burn 60 minutes of video on a standard 4.7GB DVD using best quality. Any longer and the video has to be compressed with loss of quality.



What should i be converting the AVI files to then? I used to convert them to DVD NTSC but then Roxio doesnt use AC3 Audio. WMV has worked the best for me when burning DVD's. Oh k so only 60min of the video on the standard 4.7gb dvd use the best quality so thats why prob after like 60 the audio and video get out of sync. I burned a few movies that are like 90 min+. But when i burn With Roxio i select Fit to disc should i select something else?

Thanks for the reply as well

#5 myguggi

myguggi

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 18,380 posts
  • Gender:Male

Posted 18 May 2010 - 10:44 AM

QUOTE (Turtlepower @ May 18 2010, 02:24 PM) <{POST_SNAPBACK}>
What should i be converting the AVI files to then? I used to convert them to DVD NTSC but then Roxio doesnt use AC3 Audio. WMV has worked the best for me when burning DVD's. Oh k so only 60min of the video on the standard 4.7gb dvd use the best quality so thats why prob after like 60 the audio and video get out of sync. I burned a few movies that are like 90 min+. But when i burn With Roxio i select Fit to disc should i select something else?

Thanks for the reply as well


Where did you get your iformation that Roxio does not use AC3 audio? It is wrong unless you have a OEM version of C2009 in which case several features would be missing or are disabled.

What is the source of you avi files?

Fit-to-disc ia about the worst quality setting you can use blink.gif  The best method for overlong videos is to select High Qaulity and burn to an iso image file and not directly to DVD. The iso file will be too large to fit an a DVD but by using Burn Image file you can transode the iso to fit on a DVD and the quality will be much better then any of the other option.

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#6 Turtlepower

Turtlepower

    Newbie

  • Members
  • Pip
  • 9 posts

Posted 18 May 2010 - 10:50 AM

QUOTE (myguggi @ May 18 2010, 11:44 AM) <{POST_SNAPBACK}>
Where did you get your iformation that Roxio does not use AC3 audio? It is wrong unless you have a OEM version of C2009 in which case several features would be missing or are disabled.

What is the source of you avi files?

Fit-to-disc ia about the worst quality setting you can use blink.gif  The best method for overlong videos is to select High Qaulity and burn to an iso image file and not directly to DVD. The iso file will be too large to fit an a DVD but by using Burn Image file you can transode the iso to fit on a DVD and the quality will be much better then any of the other option.


Well when i try to burn the DVD NTSC converted file it tells me AC3 is not supported in this version please upgrade. Audio will be replace by silence. Oh k so fit to disc is the worst huh good to know.

So can you go over the step and programs i would need to burn a overlong DVD. How to burn it to an ISO etc. and so forth.

#7 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 18 May 2010 - 02:31 PM

QUOTE (Turtlepower @ May 18 2010, 01:50 PM) <{POST_SNAPBACK}>
Well when i try to burn the DVD NTSC converted file it tells me AC3 is not supported in this version please upgrade. Audio will be replace by silence. Oh k so fit to disc is the worst huh good to know.

So can you go over the step and programs i would need to burn a overlong DVD. How to burn it to an ISO etc. and so forth.


What version, of the software, do you really have?  It appears that you have an OEM version of EMC 9, not a retail version of any Roxio product.

Where did you get your version of the software?

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#8 Turtlepower

Turtlepower

    Newbie

  • Members
  • Pip
  • 9 posts

Posted 18 May 2010 - 03:21 PM

QUOTE (grandpabruce @ May 18 2010, 03:31 PM) <{POST_SNAPBACK}>
What version, of the software, do you really have?  It appears that you have an OEM version of EMC 9, not a retail version of any Roxio product.

Where did you get your version of the software?



I have Roxio Creator & MyDVD 9.0 DE. It came installed on my computer and i have a CD for it.

#9 myguggi

myguggi

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 18,380 posts
  • Gender:Male

Posted 18 May 2010 - 03:29 PM

QUOTE (Turtlepower @ May 18 2010, 07:21 PM) <{POST_SNAPBACK}>
I have Roxio Creator & MyDVD 9.0 DE. It came installed on my computer and i have a CD for it.


You have a 3 year old version which is a OEM on top of that. The replies I made applied to the Roxio Creator 2009 version which you claimed you had in your first post. Since you don't really have that program, my responses don't apply.

You have an OEM version which has many features missing or disabled. Most likely it is missing the AC3 audio encoder.

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#10 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 18 May 2010 - 06:04 PM

QUOTE (Turtlepower @ May 18 2010, 06:21 PM) <{POST_SNAPBACK}>
I have Roxio Creator & MyDVD 9.0 DE. It came installed on my computer and i have a CD for it.


AC3 audio is disabled in the crippled, free version that you have.  Search these forums, and you will see others, who are/were in the same situation.

The solution is to upgrade to a full version of Roxio software.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#11 Turtlepower

Turtlepower

    Newbie

  • Members
  • Pip
  • 9 posts

Posted 19 May 2010 - 08:47 AM

QUOTE (grandpabruce @ May 18 2010, 06:04 PM) <{POST_SNAPBACK}>
AC3 audio is disabled in the crippled, free version that you have.  Search these forums, and you will see others, who are/were in the same situation.

The solution is to upgrade to a full version of Roxio software.


Thanks. What do u suggest is the best software to upgrade to. Roxio Creator 2009? Roxio Creator 2010? Roxio Easy Media Creator 9? etc.

#12 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 19 May 2010 - 08:53 AM

QUOTE (Turtlepower @ May 19 2010, 11:47 AM) <{POST_SNAPBACK}>
Thanks. What do u suggest is the best software to upgrade to. Roxio Creator 2009? Roxio Creator 2010? Roxio Easy Media Creator 9? etc.


If your computer will support it, I would get Creator 2010.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#13 Turtlepower

Turtlepower

    Newbie

  • Members
  • Pip
  • 9 posts

Posted 19 May 2010 - 09:09 AM

QUOTE (grandpabruce @ May 19 2010, 09:53 AM) <{POST_SNAPBACK}>
If your computer will support it, I would get Creator 2010.



K but any of those versions support AC3 Audio right? thx for your help.

#14 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 19 May 2010 - 11:16 AM

QUOTE (Turtlepower @ May 19 2010, 12:09 PM) <{POST_SNAPBACK}>
K but any of those versions support AC3 Audio right? thx for your help.


If they are FULL retail, or downloaded versions, of the Roxio software, they do.

If they are an OEM version that came with a computer, or a DVD burner, they probably don't.

If you look for a copy of any of the versions of the software, on e-Bay, beware.  There are lots of folks who sell the OEM versions.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users