11 replies to this topic

[ROP]

RickF, on 02 March 2010 - 10:20 AM, said:

I have asked for help with this issue under "Burning Issues" and have enlisted Roxio support.  Unfortuneltly, no solution yet for this error:
Project_Buildto Device(). Author script call failed. Error while Writing Format

I am trying to make an AVCHD project on a Standard DVD using MYDVD of Creator 2009.  I have a Sony HD camcorder on which I have about 60 separate files.  I have imported them into Roxio using Media Import.  I have built a project using MYDVD with the 60 files and simple transitions.  All the files appear normal, will play in the video trimmer function. The entire 60 file project is about 32 minutes in length - should fit on the DVD. I can preview the project and all looks good.  When I go to burn the project, either directly to a standard DVD or just the image to my Hard drive, the encoding all goes nromal until it gets to the "Writing Format" phase where the above error appears.  It never creates the image nor burns to the dvd.

Now the strange part...if I use only 5 or 6 files (about 3-4 minutes) for the project, everything works perfectly.  So, it appears I am doing the right things but the MYDVD sofware will not handle either the number of files (abt 60) or the length of the project (abt 32 minutes).  There also may be something in one file that causes the error but I've looked at each file - all look ok and will play.  I've also tried differnt combinations of files.  Any combination of 5-6 work, any more causes the issue.  I have almost 300GB of free disk space.    Thoughts?  

BTW, does anyone know what causes that error?  Its not real descriptive.  Thanks

I just bought Creator 2010 Pro and I'm getting the same problem with AuthorScript failed on my first attempt with a movie over 4 minutes long.  Roxio's techie don't have an answer, does anyone?  ROP

I just bought Creator 2010 Pro and I'm getting the same problem with AuthorScript failed on my first attempt with a movie over 4 minutes long. Roxio's techies don't have an answer, does anyone? ROP

[ogdens]

ROP, on 19 August 2010 - 10:11 AM, said:

I just bought Creator 2010 Pro and I'm getting the same problem with AuthorScript failed on my first attempt with a movie over 4 minutes long.  Roxio's techie don't have an answer, does anyone?  ROP

I just bought Creator 2010 Pro and I'm getting the same problem with AuthorScript failed on my first attempt with a movie over 4 minutes long. Roxio's techies don't have an answer, does anyone? ROP

Did you try the suggestion in post #4. Edit (of the original thread jacked post)Here.

Edited by sknis, 19 August 2010 - 12:53 PM.

[sknis]

ROP, on 19 August 2010 - 10:11 AM, said:

I just bought Creator 2010 Pro and I'm getting the same problem with AuthorScript failed on my first attempt with a movie over 4 minutes long.  Roxio's techie don't have an answer, does anyone?  ROP

I just bought Creator 2010 Pro and I'm getting the same problem with AuthorScript failed on my first attempt with a movie over 4 minutes long. Roxio's techies don't have an answer, does anyone? ROP

If you have Creator 2010 Pro , why did you post in a Creator 2009 forum?

If you posted in the right place you mght have seen this (link).

[mackado]

After close to four hours of waiting through the encoding process to ISO, at the very end encoding crashed and gave me this very same error..

I've read both the links above, here's a recap of what I did..

Created 4 different slide shows using "Assistant" and exported projects to VW for more adjustments of Pan-scan, text effects and transitions,.. then created an AVCHD (Mp4) movie for each, (they all play fine with Windows Media); opened a Mydvd AVCHD project picked Menu and so on and added the four Mpeg4 movies,"same as original" setting to be burnt on a DL DVD ( 50 min project)from the ISO, MyDVD "preview" also plays fine..

Anyone has any other suggestions as to what is causing this error?

Edit: I'm encoding again in "Software mode" to ISO file...

Edit: After 3hrs of Software encoding to ISO, same error again..everything else goes fine until this last step.

Edited by mackado, 16 September 2010 - 11:32 PM.

[Jim_Hardin]

mackado: Why don’t just start a new Topic rather than butt into one that is months old?

There isn’t a one click answer for this! Did you try the other suggestions?

Did you try the article in the knowledge base?

Edit: I reviewed the KB article and it is a little off the mark, sorry

A ‘Repair’ would be in order too.
I suggest you output it from VideoWave into a different format… Actually it would be better if you gave us the specifics of what settings you are using – mp4 is pretty vague.

I know this is frustrating since it doesn’t seem to happen unless Hours of rendering is involved

Edited by Jim_Hardin, 17 September 2010 - 03:22 AM.

[sknis]

If you are starting with AVCHD compatible files, encoding to an ISO file should not take that much time especially if you are selecting "same as original"  

Are you using only images to start with?  Which AVCHD size/frame rate did you select in Video Wave?

Also try "best quality" rather than same as original.  

Also when you go to burn, burn to a NEW folder on your computer.  There should be nothing in it to start.

Remember that you may only get about 40 minutes or a little more on the DVD depending on the videos.  50 minutes may fit but it may also be the issue.  Take one of those slide shows out and try it.

[mackado]

Jim_Hardin, on 17 September 2010 - 02:23 AM, said:

mackado: Why don’t just start a new Topic rather than butt into one that is months old?

I've been posting and reading numerous forums since the net came along and in my experience usually moderators prefer that postings on the very same issue are confined to the same thread (especially recent one)to avoid 'repetition' and confusion, but most importantly to gather as much info and solutions on the issue at hand in one place, and therefore making it easier for the casual reader to follow....

But I'll keep your observation in mind for this forum next time..just hope someone doesn't scream something back to me for starting a new topic/thread on the same exact issue covered just a few weeks back and was apparently AFAIK un-resolved...  

Quote

There isn’t a one click answer for this! Did you try the other suggestions?

Did you try the article in the knowledge base?

I've tried all the suggestions I've been able to find...and I'm willing to try any new one you guys may have, I've never been able to get a satisfactory DVD out of this program no matter how much I try, if it's not one issue is another..my previous Dell XP system produced DVDs with a noticeable audio delay (using EZcreator9)I finally gave up on troubleshooting that after weeks of trial and error, I researched and bought this new system with Video-editing in mind, but I've tried two DVD productions so far using Creator 2010 without luck, I'm still to finish troubleshooting my other project with bad video (jaggies)..but..

Last night I discovered something in Roxio's support page I was missing.. I installed ATI's AVIVO's video card software/plug that Roxio claims is needed, while at it also upgraded to the latest 10.9 version drivers .. in past versions of ATI drivers Avivo used to be "bundle" along with the driver but apparently now require a separate upgrade/download..  

whether this add-on will make a difference on Hardware encoding I don't know exactly, I'll report after I finish encoding again..

Quote

A ‘Repair’ would be in order too.

If you mean a 'repair' to my win7 OS,that is a drastic measure I'm not sure I'd like to attempt at this point, that could get very complicated requiring a complete OS installation and months of work putting my preferences back the way it was....

Quote

I suggest you output it from VideoWave into a different format… Actually it would be better if you gave us the specifics of what settings you are using – mp4 is pretty vague.

I'm using the best AVCHD settings, I'll post the details below in my reply to Sknis..

Quote

I know this is frustrating since it doesn’t seem to happen unless Hours of rendering is involved

Yes it is, but I'm a patient guy, but aside from forums like these, I do not know anyone else that will invest so much effort and time on making any software work (unless they make a living at it), the average person usually just gives up and call him "George"... (I borrowed that from a co-worker)

Edited by mackado, 17 September 2010 - 02:24 PM.

[mackado]

sknis, on 17 September 2010 - 05:16 AM, said:

If you are starting with AVCHD compatible files, encoding to an ISO file should not take that much time especially if you are selecting "same as original"

Well it is taking that long, last night the error pop up after 3.25 HRS of encoding, 15 minutes exactly after the last  "script" step started, same happened using hardware previously...  

Quote

Are you using only images to start with?  Which AVCHD size/frame rate did you select in Video Wave?

After creating a slide show with 'slide show assistant' the results were sent to "Videowave" for further editing, then output/exported the results to AVCHD movie at the max HI-Rez of 1920x1080i, and did the same for all four slideshows.

The original images supplied to me are taken from a nikon Coolpix L20 with resolution of between 3000x2000 pixel, most around 2.5 meg file size each.

All four movies/slideshow now in MP4 Hi-DEF form play fine with WIN7 Media player, all four were imported into MyDVD for a total running time of 50 minutes that MyDVD reports is fine using DL media..

I burned the AVCHD project using "Same as" quality

Quote

Also try "best quality" rather than same as original.

I'll try that, but just now I discovered something I missed in VW..

under "make movie" dialog under "Purpose" I never changed the "ALL" default, should it be changed to AVC(h.264)?

Could this be the cause of "....writing format " error issue?  

Quote

Also when you go to burn, burn to a NEW folder on your computer.  There should be nothing in it to start.

Wow, never would've imaged this to be a potential issue, this means I need to delete the previous rendering instead of overwriting it, as I need to keep all files in the same folder (I'll create a sub-folder for "Movies" then)and with the given names to keep the project organize and free of too much confusion, as it is, all this projects have over flooded my "Backup" Hard Disk drive that is half the size of the Main HDD, another issue to address later after this projects are finished and removed from my PC to Data DVDs...     

Quote

Remember that you may only get about 40 minutes or a little more on the DVD depending on the videos.  50 minutes may fit but it may also be the issue.  Take one of those slide shows out and try it.

Yes, but I'm using a Dual Layer DVD, MyDVD reports like 15 minutes to spare....



So, I'll wait for a reply on changing VW's "ALL" to AVC(h264) and see if I need to re-import all four movies again...

[ggrussell]

I have C2011, but C2010 should be the same.  When you use Videowave to output a file, choose one of the Bluray output file formats.  MyDVD should NOT have to re-render these files.
----
After playing around with this, I have discovered that the AVCHD on DVD option uses Dolby AC3 for default audio codec and there is no option for AAC.  So perhaps, MyDVd is only converting the audio, but that shouldn't be taking that long.

Attached Images

• 

Edited by ggrussell, 19 September 2010 - 04:21 PM.

[mackado]

ggrussell, on 19 September 2010 - 03:33 PM, said:

I have C2011, but C2010 should be the same.  When you use Videowave to output a file, choose one of the Bluray output file formats.  MyDVD should NOT have to re-render these files.
----
After playing around with this, I have discovered that the AVCHD on DVD option uses Dolby AC3 for default audio codec and there is no option for AAC.  So perhaps, MyDVd is only converting the audio, but that shouldn't be taking that long.

Thanks ggrussell for the tip, I'll try this later tonight and see.. I'd would've never thought of using that format to encode...I though they were 'reserved' for Blu-ray disc burning only..

But, my resulting MP4 files created using VW avhd 1920/1080i best mode are encoded with AAC audio steam, according to MediaInfo utils program.. the video stream is AVC, don't know why Mydvd keeps re-encoding these Hidef Mp4 movies...

I tried re-encoding with VW individual slideshow/movies only changing to the AVC(H.264) mode instead of 'ALL" found in the "Purpose" drop down list, but a side by side before -after comparison of the files show they are the same..(with mediainfo)

Necer the less I went ahead and created a Mydvd project to ISO with this new file (2 minutes long) and it went through without the "...script error" but the second try with a larger 42 minute MP4 movie crashed again..so that's the end of that road..

I'll give your Blu-ray -AVC HQ encoding mode a try tonight using the same full 50 minute project, if it doesn't work then I'll edit the project down to 30-35 minutes as suggested here and try again.....

Thanks again..

Edit/PS: I created the whole 50 min project to DVD instead and that came up fine, but I'd like to get the AVCHD burn too...

Edited by mackado, 21 September 2010 - 12:48 AM.

[mackado]

ggrussell, on 19 September 2010 - 03:33 PM, said:

I have C2011, but C2010 should be the same.  When you use Videowave to output a file, choose one of the Bluray output file formats.  MyDVD should NOT have to re-render these files.
----

I went back to VW and re-encoded all the movies (4) in the project using the Bluray avc-HQ setting, this setting seems to be using the same encoding engine as AVCHD 1920/1080 setting but I went ahead anyways...

Launched Mydvd and created the menu again and added movies, burned using High quality setting, Mydvd keeps re-encoding the mp4 movies and crashes at the same point with the same error at 86% completion..

at this point I have no idea whats causing it or what else to try except for my last option, I'll remove 3 short movies and edit down the last one to 30 or 35 minutes and try once again but even if this solution works, I wont be very happy with having to cut down the project to be able to get a AVCHD encoding...

[mackado]

For those that might be experiencing the same issue and stumble into this thread ...

I was finally able to create and burn an AVCHD- DVD successfully by creating a new VW movie of the same Slideshow (AVCHD 1920/1080) but reducing the running time down to 31 minutes from 44 minutes,(reduced both transitions and image duration time) the final ISO file size is 3.75 GB, due to some irregularities with MyDVD's "Jungle"  default HD menu, I had to re-burn to ISO several times this same file ("same as original" setting), without any problems each time, Mydvd re-encoded every-time taking 2 1/2 hours during this process..

But I still don't know what causes this error exactly, because I also created a new AVCHD Mydvd project of the rest of the slide show movies (3)created by VW in the same way and even though this project was only 12 Minutes long, the burn to ISO process crashed with the same error as described above numerous times using different settings like "Same as original"  and "High quality".. at which point I called the whole thing off and just handed over the Full DVD project and the AVCHD with the main Movie only...(by the way the difference in video quality is striking)  

So at this point I don't know if the cause of this error is having multiple movies in the same project, the length of the project/movies, the combination of VW settings used in encoding the movie(s), or all of the above.. for now I'm happy I was able to get a good AVCHD, but it sure took much longer than I anticipated...

PS: Roxio's support just email me back about the ticket I opened a few days back on this issue, but they pointed me to the standard troubleshooting steps found in the Knowledge base section, and even though I sent a link to this thread for the details, they want me to detailed again the steps I'm taking before getting the error....

Edited by mackado, 28 September 2010 - 06:35 PM.