24 replies to this topic

[umkcdds]

add me to the list too.

started getting this error today.

i deleted the preferences.  didn't fix the problem.

deleted toast, along with the preferences, re-installed.  didn't fix the problem.

Edited by umkcdds, 05 September 2010 - 07:44 PM.

[gerosm]

Hi,
Same problem. sent two emails to Roxio over 24 hours ago. No response. This my first Roxio product. Is this level of poor service typical of Roxio?

[jonatsonic]

Hi Everybody -

We are aware of the problem and working on a fix for it ASAP.

For more details, here is the KB article: "Pre-release version" message when launching Toast 10.0.7

Thanks,

Jon

[patatrox]

gerosm, on 05 September 2010 - 08:09 PM, said:

Hi,
Same problem. sent two emails to Roxio over 24 hours ago. No response. This my first Roxio product. Is this level of poor service typical of Roxio?

We took notice of the issue at the same time you did, and we're testing a patch now that we finished up with last night.  Hoping to release by end of day Tuesday.  Although this shouldn't have happened, we did get messaging up on the site fairly quick (KB article) and got the team together on a holiday weekend to get the fix developed and into QA hands.

[jonatsonic]

An updater has been created to resolve the issue. Please download it here.

Thanks for your patience and being a Roxio customer!

Sincerely,

The Roxio Team