Jump to content
  • 0
SalR

Install Interrupted Message For Creator 2011

Question

Each time I try to install Creator 2011 it says install interrupted. Internet, AV, etc turned off. New HD and install of Win 7 pro.

 

Log file:

 

09/16/10 22:34:59 - Created folder for log files: C:\Users\Steve\AppData\Roaming\Roxio Log Files\Roxio Creator 2011 Pro\10-09-16 22-34\{ProductID}_{INSTALL_MODE}.log

09/16/10 22:34:59 - Installer version: 3.56.05a

09/16/10 22:34:59 - SetupDlg Started...

09/16/10 22:34:59 - Attempting to register CancelAutoPlay

09/16/10 22:34:59 - Registered AppID

09/16/10 22:34:59 - Registered CancelAutoPlay successfully

09/16/10 22:34:59 - Attempting to supress Windows Update

09/16/10 22:34:59 - Supressed Windows Update successfully

09/16/10 22:34:59 - Worker thread starting...

09/16/10 22:34:59 - Operating System Info:

09/16/10 22:34:59 - OS Version: 6.1.7600

09/16/10 22:34:59 - OS Service Pack 0.0

09/16/10 22:34:59 - Running as x86 process

09/16/10 22:34:59 - Display Language id: 1033

09/16/10 22:34:59 - System Locale id: 1033

09/16/10 22:34:59 - User default ANSI code page: 1252

09/16/10 22:34:59 - User default OEM code page: 437

09/16/10 22:34:59 - Module filename = C:\Users\Steve\Desktop\RoxioCreator2011Pro_Disc\setup.exe

09/16/10 22:34:59 - Setup command line = "C:\Users\Steve\Desktop\RoxioCreator2011Pro_Disc\setup.exe"

09/16/10 22:34:59 - Base language detected is 'ENU'

09/16/10 22:34:59 - Setting final install language TLA to 'ENU'

09/16/10 22:34:59 - Modified product list: VIRTUALDRIVE64_13,VIDEOCAP_USB_X86,VIDEOCAP_USB_X64,STREAMER_SVR_X86,STREAMER_SVR_X64,STREAMER_CLT,SMARTSOUND_50,ROXIOCENTRAL_60,RBVIRTUALFOLDER64_0160,PS_C13_EXPRESS_10,GOOGLE_TOOLBAR,GOOGLE_CHROME,EMC_130,DOTNETFX_351,DIRECTX_FEB10,CPDECODERPACK_433,CINEPLAYER_561,BOTPRODUCT_A64,BOTPRODUCT,BOTAPP_PE,BASICBURN_0160

09/16/10 22:34:59 - Successfully added feature 'EMC8' to product 'EMC_130'

09/16/10 22:34:59 - Successfully added feature 'HipServ_VM_Files' to product 'STREAMER_SVR_X64'

09/16/10 22:34:59 - Successfully added feature 'HipServ_VM_Files' to product 'STREAMER_SVR_X86'

09/16/10 22:34:59 - Temp Folder Information for: C:\Users\Steve\AppData\Local\Temp\ size: 439793.00

09/16/10 22:35:01 - Attempting to force language to 'ENU'

09/16/10 22:35:01 - Base language detected is 'ENU'

09/16/10 22:35:01 - Setting final install language TLA to 'ENU'

09/16/10 22:35:01 - Base language detected is 'ENU'

09/16/10 22:35:01 - Setting final install language TLA to 'ENU'

09/16/10 22:35:01 - Condition for MPI is satisfied

09/16/10 22:35:06 - Condition for product VIRTUALDRIVE64_13 not satisfied; removing

09/16/10 22:35:06 - Disabling installation of product 'VIRTUALDRIVE64_13'

09/16/10 22:35:06 - Condition for product VIDEOCAP_USB_X86 satisfied

09/16/10 22:35:06 - Condition for product VIDEOCAP_USB_X64 not satisfied; removing

09/16/10 22:35:06 - Disabling installation of product 'VIDEOCAP_USB_X64'

09/16/10 22:35:06 - Condition for product STREAMER_SVR_X86 satisfied

09/16/10 22:35:06 - Condition for product STREAMER_SVR_X64 not satisfied; removing

09/16/10 22:35:06 - Disabling installation of product 'STREAMER_SVR_X64'

09/16/10 22:35:06 - Condition for product STREAMER_CLT satisfied

09/16/10 22:35:06 - No condition detected for product SMARTSOUND_50

09/16/10 22:35:06 - No condition detected for product ROXIOCENTRAL_60

09/16/10 22:35:06 - Condition for product RBVIRTUALFOLDER64_0160 not satisfied; removing

09/16/10 22:35:06 - Disabling installation of product 'RBVIRTUALFOLDER64_0160'

09/16/10 22:35:06 - No condition detected for product PS_C13_EXPRESS_10

09/16/10 22:35:06 - No condition detected for product GOOGLE_TOOLBAR

09/16/10 22:35:06 - No condition detected for product GOOGLE_CHROME

09/16/10 22:35:06 - No condition detected for product EMC_130

09/16/10 22:35:06 - No condition detected for product DOTNETFX_351

09/16/10 22:35:06 - No condition detected for product DIRECTX_FEB10

09/16/10 22:35:06 - No condition detected for product CPDECODERPACK_433

09/16/10 22:35:06 - No condition detected for product CINEPLAYER_561

09/16/10 22:35:06 - Condition for product BOTPRODUCT_A64 not satisfied; removing

09/16/10 22:35:06 - Disabling installation of product 'BOTPRODUCT_A64'

09/16/10 22:35:06 - Condition for product BOTPRODUCT satisfied

09/16/10 22:35:06 - No condition detected for product BOTAPP_PE

09/16/10 22:35:06 - No condition detected for product BASICBURN_0160

09/16/10 22:35:06 - Executing setup action: VerifyActions.*.Admin

09/16/10 22:35:06 - Action VerifyActions.*.Admin return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.*.EnsureMSI

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.*.EnsureMSI return code: 0

09/16/10 22:35:06 - Installer suite information

09/16/10 22:35:06 - UUID is: {4433FF9E-AF21-4E41-B296-4E13BF4D52F5}

09/16/10 22:35:06 - FamilyID is: empty

09/16/10 22:35:06 - DisplayName is: Roxio Creator 2011 Pro

09/16/10 22:35:06 - Version is: 13.0

09/16/10 22:35:06 - IconPath is: BIN\SuiteIcon.ico

09/16/10 22:35:06 - HelpLink is: http://www.roxio.com/'>http://www.roxio.com/

09/16/10 22:35:06 - URLInfoAbout is: http://www.roxio.com/

09/16/10 22:35:06 - BuildNumber is: 131B08A

09/16/10 22:35:06 - SKU is: R14

09/16/10 22:35:06 - BasePath is: C:\Program Files

09/16/10 22:35:06 - SuiteFolder is: Roxio 2011

09/16/10 22:35:06 - Changed InstalPath to: C:\Program Files\Roxio 2011

09/16/10 22:35:06 - OverinstallAllowed value is: 0

09/16/10 22:35:06 - RepairModeAllowed value is: 1

09/16/10 22:35:06 - No existing suite was found on this system.

09/16/10 22:35:06 - There were no incompatible suites found in the system.

09/16/10 22:35:06 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.VIDEOCAP_USB_X86.CurrentVersion return code: 3

09/16/10 22:35:06 - Executing setup action: VerifyActions.STREAMER_SVR_X86.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.STREAMER_SVR_X86.CurrentVersion return code: 3

09/16/10 22:35:06 - Executing setup action: VerifyActions.STREAMER_CLT.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.STREAMER_CLT.CurrentVersion return code: 3

09/16/10 22:35:06 - Executing setup action: VerifyActions.SMARTSOUND_50.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.SMARTSOUND_50.CurrentVersion return code: 2

09/16/10 22:35:06 - Executing setup action: VerifyActions.ROXIOCENTRAL_60.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.ROXIOCENTRAL_60.CurrentVersion return code: 3

09/16/10 22:35:06 - Executing setup action: VerifyActions.PS_C13_EXPRESS_10.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.PS_C13_EXPRESS_10.CurrentVersion return code: 2

09/16/10 22:35:06 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.GOOGLE_TOOLBAR.CurrentVersion return code: 2

09/16/10 22:35:06 - Executing setup action: VerifyActions.GOOGLE_CHROME.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.GOOGLE_CHROME.CurrentVersion return code: 2

09/16/10 22:35:06 - Executing setup action: VerifyActions.EMC_130.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.EMC_130.CurrentVersion return code: 3

09/16/10 22:35:06 - Executing setup action: VerifyActions.DOTNETFX_351.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.DOTNETFX_351.CurrentVersion return code: 2

09/16/10 22:35:06 - Executing setup action: VerifyActions.DIRECTX_FEB10.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.DIRECTX_FEB10.CurrentVersion return code: 2

09/16/10 22:35:06 - Executing setup action: VerifyActions.CPDECODERPACK_433.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.CPDECODERPACK_433.CurrentVersion return code: 3

09/16/10 22:35:06 - Executing setup action: VerifyActions.CINEPLAYER_561.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.CINEPLAYER_561.CurrentVersion return code: 3

09/16/10 22:35:06 - Executing setup action: VerifyActions.BOTPRODUCT.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.BOTPRODUCT.CurrentVersion return code: 3

09/16/10 22:35:06 - Executing setup action: VerifyActions.BOTAPP_PE.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.BOTAPP_PE.CurrentVersion return code: 3

09/16/10 22:35:06 - Executing setup action: VerifyActions.BASICBURN_0160.CurrentVersion

09/16/10 22:35:06 - Action VerifyActions.BASICBURN_0160.CurrentVersion return code: 3

09/16/10 22:35:06 - Product VIDEOCAP_USB_X86 was not found on the system. Installing version 1.22.0

09/16/10 22:35:06 - Product STREAMER_SVR_X86 was not found on the system. Installing version 1.0.0

09/16/10 22:35:06 - Product STREAMER_CLT was not found on the system. Installing version 1.4.2

09/16/10 22:35:06 - Product ROXIOCENTRAL_60 was not found on the system. Installing version 6.0.0

09/16/10 22:35:06 - Product EMC_130 was not found on the system. Installing version 1.3.166

09/16/10 22:35:06 - Product CPDECODERPACK_433 was not found on the system. Installing version 4.3.0

09/16/10 22:35:06 - Product CINEPLAYER_561 was not found on the system. Installing version 5.6

09/16/10 22:35:06 - Product BOTPRODUCT was not found on the system. Installing version 4.0

09/16/10 22:35:06 - Product BOTAPP_PE was not found on the system. Installing version 4.0

09/16/10 22:35:06 - Product BASICBURN_0160 was not found on the system. Installing version 1.6

09/16/10 22:35:06 - Google Toolbar not compatible with target system; reason = 4

09/16/10 22:35:06 - Google Chrome not compatible with target system; reason = 16

09/16/10 22:35:06 - Executing setup action: VerifyActions.*.CheckPrompt

09/16/10 22:35:06 - Checking if __MsiPromptForCD mutex is set

09/16/10 22:35:06 - Action VerifyActions.*.CheckPrompt return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.VIDEOCAP_USB_X86.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.STREAMER_SVR_X86.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.STREAMER_SVR_X86.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.STREAMER_CLT.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.STREAMER_CLT.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.SMARTSOUND_50.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.SMARTSOUND_50.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.ROXIOCENTRAL_60.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.ROXIOCENTRAL_60.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.PS_C13_EXPRESS_10.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.PS_C13_EXPRESS_10.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.GOOGLE_TOOLBAR.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.GOOGLE_CHROME.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.GOOGLE_CHROME.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.EMC_130.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.EMC_130.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.DOTNETFX_351.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.DOTNETFX_351.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.DIRECTX_FEB10.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.DIRECTX_FEB10.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.CPDECODERPACK_433.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.CPDECODERPACK_433.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.CINEPLAYER_561.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.CINEPLAYER_561.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.BOTPRODUCT.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.BOTPRODUCT.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.BOTAPP_PE.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.BOTAPP_PE.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.BASICBURN_0160.MSICorrectVersion

09/16/10 22:35:06 - Checking if the Windows Installer is the correct version

09/16/10 22:35:06 - Action VerifyActions.BASICBURN_0160.MSICorrectVersion return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.VIDEOCAP_USB_X86.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.STREAMER_SVR_X86.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.STREAMER_SVR_X86.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.STREAMER_CLT.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.STREAMER_CLT.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.SMARTSOUND_50.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.SMARTSOUND_50.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.ROXIOCENTRAL_60.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.ROXIOCENTRAL_60.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.PS_C13_EXPRESS_10.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.PS_C13_EXPRESS_10.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.GOOGLE_TOOLBAR.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.GOOGLE_CHROME.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.GOOGLE_CHROME.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.EMC_130.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.EMC_130.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.DOTNETFX_351.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.DOTNETFX_351.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.DIRECTX_FEB10.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.DIRECTX_FEB10.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.CPDECODERPACK_433.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.CPDECODERPACK_433.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.CINEPLAYER_561.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.CINEPLAYER_561.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.BOTPRODUCT.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.BOTPRODUCT.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.BOTAPP_PE.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.BOTAPP_PE.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.BASICBURN_0160.IsQualified

09/16/10 22:35:06 - Checking if platform qualifies for installation

09/16/10 22:35:06 - Action VerifyActions.BASICBURN_0160.IsQualified return code: 0

09/16/10 22:35:06 - Executing setup action: VerifyActions.CINEPLAYER_561.AppSearch

09/16/10 22:35:06 - SA: Running AppSearch

09/16/10 22:35:06 - Looking up the suite property AppSearch, and retrieved the value: empty

09/16/10 22:35:06 - Looking up the product property CINEPLAYER_561.AppSearch, and retrieved the value: RET,FALSE;OUT,FOUND_CP53BD;REG,HKLM\SOFTWARE\sonic\CinePlayer\5.0\Preference,REG_SZ,BuildOEM

09/16/10 22:35:06 - The registry key was not found on x86: 'SOFTWARE\sonic\CinePlayer\5.0\Preference' error: 2

09/16/10 22:35:06 - The requested AppSearch tests were not succesful.

09/16/10 22:35:06 - Action VerifyActions.CINEPLAYER_561.AppSearch return code: 0

09/16/10 22:35:06 - Creating item removal data

09/16/10 22:35:06 - Finished creating item removal data; count=0

09/16/10 22:35:33 - Checking validity of key xx-xxxxx-xxxxx-xxxxx

09/16/10 22:35:33 - Validation completed successfully

09/16/10 22:35:52 - Disabling installation of product 'STREAMER_CLT'

09/16/10 22:35:52 - Disabling installation of product 'STREAMER_SVR_X86'

09/16/10 22:35:52 - Disabling installation of product 'GOOGLE_TOOLBAR'

09/16/10 22:35:52 - Disabling installation of product 'GOOGLE_CHROME'

09/16/10 22:35:52 - Executing setup action: PreviousVersions.VIDEOCAP_USB_X86.Auto

09/16/10 22:35:52 - Action PreviousVersions.VIDEOCAP_USB_X86.Auto return code: 0

09/16/10 22:35:52 - Executing setup action: IncompatibleApplications.SMARTSOUND_50.SKIP1

09/16/10 22:35:52 - Action IncompatibleApplications.SMARTSOUND_50.SKIP1 return code: 0

09/16/10 22:35:52 - Executing setup action: IncompatibleApplications.SMARTSOUND_50.SKIP2

09/16/10 22:35:52 - Action IncompatibleApplications.SMARTSOUND_50.SKIP2 return code: 0

09/16/10 22:35:52 - Executing setup action: PreviousVersions.ROXIOCENTRAL_60.Auto

09/16/10 22:35:52 - Action PreviousVersions.ROXIOCENTRAL_60.Auto return code: 0

09/16/10 22:35:52 - Executing setup action: PreviousVersions.EMC_130.DX90

09/16/10 22:35:52 - Action PreviousVersions.EMC_130.DX90 return code: 0

09/16/10 22:35:52 - Executing setup action: PreviousVersions.EMC_130.EMC70

09/16/10 22:35:52 - Action PreviousVersions.EMC_130.EMC70 return code: 0

09/16/10 22:35:52 - Executing setup action: PreviousVersions.EMC_130.Auto

09/16/10 22:35:52 - Action PreviousVersions.EMC_130.Auto return code: 0

09/16/10 22:35:52 - Executing setup action: IncompatibleApplications.DOTNETFX_351.VER351

09/16/10 22:35:52 - Action IncompatibleApplications.DOTNETFX_351.VER351 return code: 0

09/16/10 22:35:52 - Executing setup action: IncompatibleApplications.DIRECTX_FEB10.DIRECTX21

09/16/10 22:35:52 - Action IncompatibleApplications.DIRECTX_FEB10.DIRECTX21 return code: 0

09/16/10 22:35:52 - Executing setup action: IncompatibleApplications.DIRECTX_FEB10.SKIP

09/16/10 22:35:52 - Action IncompatibleApplications.DIRECTX_FEB10.SKIP return code: 0

09/16/10 22:35:52 - Executing setup action: PreviousVersions.CPDECODERPACK_433.Auto

09/16/10 22:35:52 - Action PreviousVersions.CPDECODERPACK_433.Auto return code: 0

09/16/10 22:35:52 - Executing setup action: IncompatibleApplications.CINEPLAYER_561.CP30

09/16/10 22:35:52 - Action IncompatibleApplications.CINEPLAYER_561.CP30 return code: 0

09/16/10 22:35:52 - Executing setup action: IncompatibleApplications.CINEPLAYER_561.CP3x

09/16/10 22:35:52 - Action IncompatibleApplications.CINEPLAYER_561.CP3x return code: 0

09/16/10 22:35:52 - Executing setup action: IncompatibleApplications.CINEPLAYER_561.SDMX

09/16/10 22:35:52 - Action IncompatibleApplications.CINEPLAYER_561.SDMX return code: 0

09/16/10 22:35:52 - Executing setup action: IncompatibleApplications.CINEPLAYER_561.CP5X

09/16/10 22:35:52 - Action IncompatibleApplications.CINEPLAYER_561.CP5X return code: 0

09/16/10 22:35:52 - Executing setup action: PreviousVersions.CINEPLAYER_561.Auto

09/16/10 22:35:52 - Action PreviousVersions.CINEPLAYER_561.Auto return code: 0

09/16/10 22:35:52 - Executing setup action: PreviousVersions.BOTPRODUCT.Auto

09/16/10 22:35:52 - Action PreviousVersions.BOTPRODUCT.Auto return code: 0

09/16/10 22:35:52 - Executing setup action: PreviousVersions.BOTAPP_PE.Auto

09/16/10 22:35:52 - Action PreviousVersions.BOTAPP_PE.Auto return code: 0

09/16/10 22:35:52 - Executing setup action: PreviousVersions.BASICBURN_0160.Auto

09/16/10 22:35:52 - Action PreviousVersions.BASICBURN_0160.Auto return code: 0

09/16/10 22:35:52 - Incompatible suite is empty. Go on with installation

09/16/10 22:35:52 - Updating install progress: 0 / 14, Gathering required information...

09/16/10 22:35:52 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 has no product code, no reference counting will be done.

09/16/10 22:35:52 - Updating install progress: 0 / 14, Installing Roxio Video Capture USB

09/16/10 22:35:52 - Executing setup action: InstallActions.VIDEOCAP_USB_X86.KB933262_x86

09/16/10 22:35:52 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false

09/16/10 22:35:52 - Condition for install action not satisfied; skipping

09/16/10 22:35:52 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 return code: 0

09/16/10 22:35:52 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 is Sync

09/16/10 22:35:52 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 has SyncHandle equal NULL.

09/16/10 22:35:52 - Updating install progress: 1 / 14, Installing Roxio Video Capture USB

09/16/10 22:35:52 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_WEB has no product code, no reference counting will be done.

09/16/10 22:35:52 - Updating install progress: 1 / 14, Installing Microsoft .Net v3.5 SP1

09/16/10 22:35:52 - Executing setup action: InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_WEB

09/16/10 22:35:52 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_WEB return code: 0

09/16/10 22:35:52 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_WEB is Sync

09/16/10 22:35:52 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_WEB has SyncHandle not equal NULL.

09/16/10 22:35:52 - Updating install progress: 2 / 14, (null)

09/16/10 22:35:52 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_WEB was just installed. Adding reference.

09/16/10 22:35:52 - Adding group '{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}' reference for action 'InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_WEB'

09/16/10 22:35:52 - Action 'InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_WEB' has no product code, reference counting is not possible.

09/16/10 22:35:52 - Action InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB has no product code, no reference counting will be done.

09/16/10 22:35:52 - Updating install progress: 2 / 14, Installing

09/16/10 22:35:52 - Executing setup action: InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB

09/16/10 22:35:52 - Action InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB return code: 0

09/16/10 22:35:52 - Action InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB is Sync

09/16/10 22:35:52 - Action InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB has SyncHandle not equal NULL.

09/16/10 22:36:04 - Could not establish a connection to the internet using: 'http://redirect.sonic.com/redirect/links.aspx?linkid=0560'. Error code = 12007

09/16/10 22:38:36 - Updating install progress: 3 / 14, (null)

09/16/10 22:38:36 - Action InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB failed with exit code -9.

09/16/10 22:38:36 - Installation failed with error code -9

09/16/10 22:38:36 - Rolling back installation

09/16/10 22:38:36 - Caught cancelation exception while running install actions

09/16/10 22:38:36 - Updating install progress: 3 / 14, Preparing to roll back...

09/16/10 22:38:36 - Updating rollback progress: 3 / 14, Preparing to roll back...

09/16/10 22:38:36 - Updating rollback progress: 3 / 14, Rolling back

09/16/10 22:38:36 - Rolling back setup action: InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB

09/16/10 22:38:36 - Action InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB has nothing to roll back

09/16/10 22:38:36 - Action InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB rollback return code: 0

09/16/10 22:38:36 - Updating rollback progress: 2 / 14, Rolling back

09/16/10 22:38:36 - Updating rollback progress: 2 / 14, Rolling back Microsoft .Net v3.5 SP1

09/16/10 22:38:36 - Rolling back setup action: InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_WEB

09/16/10 22:38:36 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_WEB has nothing to roll back

09/16/10 22:38:36 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_WEB rollback return code: 0

09/16/10 22:38:36 - Updating rollback progress: 1 / 14, Rolling back Microsoft .Net v3.5 SP1

 

Any help would be appreciated.

Edited by gi7omy

Share this post


Link to post
Share on other sites

18 answers to this question

Recommended Posts

  • 0
09/16/10 22:36:04 - Could not establish a connection to the internet using: 'http://redirect.sonic.com/redirect/links.aspx?linkid=0560'. Error code = 12007

09/16/10 22:38:36 - Updating install progress: 3 / 14, (null)

09/16/10 22:38:36 - Action InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB failed with exit code -9.

09/16/10 22:38:36 - Installation failed with error code -9

09/16/10 22:38:36 - Rolling back installation

 

 

 

Minimum System Requirements:

 

Internet connection may be required for product activation at installation time

 

Share this post


Link to post
Share on other sites
  • 0

You're the second person I've seen with this issue.

 

Download this file and drop it into the install folder replacing setup.exe.

http://www.dutran.com/Roxio/Setup356B40A.zip

 

Then run the DisableDirectX.bat file

 

This will not install DirectX. You can download that from here and run dxsetup.exe after you install Creator 2011

http://www.dutran.com/Roxio/DIRECTX_FEB10.zip

Share this post


Link to post
Share on other sites
  • 0

I had the same issues, and this method appeared to do the trick re. getting the program to install. However, the Roxio Burn widget never appears when I insert a blank disc - I just get the autoplay prompt that gives me the option of using Roxio, however it just takes me to the home page of the Creator 2011 program, which is blank? Any help there? I am running Windows 7 (64).

Share this post


Link to post
Share on other sites
  • 0

I had the same issues, and this method appeared to do the trick re. getting the program to install. However, the Roxio Burn widget never appears when I insert a blank disc - I just get the autoplay prompt that gives me the option of using Roxio, however it just takes me to the home page of the Creator 2011 program, which is blank? Any help there? I am running Windows 7 (64).

 

Do you see a BASICBURN_0160_Install.log file in the log folder?

Share this post


Link to post
Share on other sites
  • 0

You're the second person I've seen with this issue.

 

Download this file and drop it into the install folder replacing setup.exe.

http://www.dutran.com/Roxio/Setup356B40A.zip

 

Then run the DisableDirectX.bat file

 

This will not install DirectX. You can download that from here and run dxsetup.exe after you install Creator 2011

http://www.dutran.com/Roxio/DIRECTX_FEB10.zip

 

I tried your process and it didn't work for me. The install process got about 3/4 through and stalled on 'Instaling Roxio BackOnTrack' (as it had on all previous attempts) then backed out with the error message of being interupted.

Any other suggestions?

 

thanks,

jp

Share this post


Link to post
Share on other sites
  • 0

I tried your process and it didn't work for me. The install process got about 3/4 through and stalled on 'Instaling Roxio BackOnTrack' (as it had on all previous attempts) then backed out with the error message of being interupted.

Any other suggestions?

 

thanks,

jp

 

Email me your log files.

Share this post


Link to post
Share on other sites
  • 0

I had a similar problem:

- brand new computer, Win7, no other software installed so far

- I downloaded RoxioWinOnCDCreator2011_JA08A030W13 and tried to install it

- 1st installation failed, I saw in the logfile that DirectX causes the Problem. So I Installed DirectX Web (dxwebsetup.exe)

Eror in the logfile:

'InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB failed with exit code -9'

(see attachment for full logfile)

- 2nd installation failed with same error. So I installaed DirectX Redist (directx_feb2010_redist.exe)

- in the forum, I saw the option "DisableProducts", so I tried "setup.exe DisableProducts=DIRECTX_FEB10" which caused the same error

- then I read this forum topic, downloaded the above mentioned zip. Now, just at the begin of the installation, a box pops up with

"Error 0002", nothing else. No logfiles

 

Question: The "setup.exe" in the zip file is just 3.8 MB, while RoxioWinOnCDCreator2011_JA08A030W13.exe is 1.2 GB.

 

Thanks for your help.

 

SONIC_SETUP.zip

Share this post


Link to post
Share on other sites
  • 0

I had a similar problem:

- brand new computer, Win7, no other software installed so far

- I downloaded RoxioWinOnCDCreator2011_JA08A030W13 and tried to install it

- 1st installation failed, I saw in the logfile that DirectX causes the Problem. So I Installed DirectX Web (dxwebsetup.exe)

Eror in the logfile:

'InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB failed with exit code -9'

(see attachment for full logfile)

- 2nd installation failed with same error. So I installaed DirectX Redist (directx_feb2010_redist.exe)

- in the forum, I saw the option "DisableProducts", so I tried "setup.exe DisableProducts=DIRECTX_FEB10" which caused the same error

- then I read this forum topic, downloaded the above mentioned zip. Now, just at the begin of the installation, a box pops up with

"Error 0002", nothing else. No logfiles

 

Question: The "setup.exe" in the zip file is just 3.8 MB, while RoxioWinOnCDCreator2011_JA08A030W13.exe is 1.2 GB.

 

Thanks for your help.

 

SONIC_SETUP.zip

 

1. Extract the file RoxioWinOnCDCreator2011_JA08A030W13.exe to folder

2. Download http://www.dutran.com/Roxio/Setup356B40A.zip and extract all files to the same folder. Should be prompted to overwrite setup.exe

3. Run DisableDirectX.bat

Share this post


Link to post
Share on other sites
  • 0

I had a similar problem:

- brand new computer, Win7, no other software installed so far

- I downloaded RoxioWinOnCDCreator2011_JA08A030W13 and tried to install it

- 1st installation failed, I saw in the logfile that DirectX causes the Problem. So I Installed DirectX Web (dxwebsetup.exe)

Eror in the logfile:

'InstallActions.DIRECTX_FEB10.INSTALLDIRECTX_WEB failed with exit code -9'

(see attachment for full logfile)

- 2nd installation failed with same error. So I installaed DirectX Redist (directx_feb2010_redist.exe)

- in the forum, I saw the option "DisableProducts", so I tried "setup.exe DisableProducts=DIRECTX_FEB10" which caused the same error

- then I read this forum topic, downloaded the above mentioned zip. Now, just at the begin of the installation, a box pops up with

"Error 0002", nothing else. No logfiles

 

Question: The "setup.exe" in the zip file is just 3.8 MB, while RoxioWinOnCDCreator2011_JA08A030W13.exe is 1.2 GB.

 

Thanks for your help.

 

SONIC_SETUP.zip

 

 

1. Extract the file RoxioWinOnCDCreator2011_JA08A030W13.exe to folder

2. Download http://www.dutran.com/Roxio/Setup356B40A.zip and extract all files to the same folder. Should be prompted to overwrite setup.exe

3. Run DisableDirectX.bat

For the sake of the Mee Too posters, WinOnCD is a European product and schufi is posting from Switzerland... that would explain why you can't find these things on yours. ;)

Share this post


Link to post
Share on other sites
  • 0

@Sonic Boom: Still the same error. If I run the .bat or the Setup.exe directly, always "Error 0002" pops up

 

@Jim_Hardin: Sorry, I don't understand you post. Is this just a hint for other users or an advice for me? I couldn't find an WinOnCD Forum

 

Thanks

Schufi

Share this post


Link to post
Share on other sites
  • 0

@Sonic Boom: Still the same error. If I run the .bat or the Setup.exe directly, always "Error 0002" pops up

 

@Jim_Hardin: Sorry, I don't understand you post. Is this just a hint for other users or an advice for me? I couldn't find an WinOnCD Forum

 

Thanks

Schufi

 

 

Here is a link to the WinOnCD forum, it is in German though

Share this post


Link to post
Share on other sites
  • 0

@Sonic Boom: Still the same error. If I run the .bat or the Setup.exe directly, always "Error 0002" pops up

 

@Jim_Hardin: Sorry, I don't understand you post. Is this just a hint for other users or an advice for me? I couldn't find an WinOnCD Forum

 

Thanks

Schufi

 

Error 0002 is "Cannot find files". You need to place setup.exe and DisableDirectX.bat in the same folder as the install files.

Share this post


Link to post
Share on other sites
  • 0

Thanks for the fast reply.

 

@myguggi: The German forum contains no entries about WinOnCD2011, and 2010. And only questions, but no answers for WinOnCD2009

 

@Sonic Boom: "install files", do you mean the RoxioWinOnCDCreator2011_JA08A030W13.exe ?

I have all files in the same folder see attachment

I also attached some systems information but this shouldn't be an issue.

 

I guess, that Setup.exe is looking for RoxioCreator* not for RoxioWinOnCD* in the installation folder.

 

It would be great if there is an adapted Setup.exe for WinOnCD.

 

Thanks

post-88423-041711600 1287517106.png

post-88423-074489400 1287517114.png

Edited by schufi

Share this post


Link to post
Share on other sites
  • 0

See the two .exe files? (eg. RoxioWinOnCDCreator2011_JA08A030W13.exe)

If you have Winzip or WinRar installed you should extract to folder. They are zipped executables. Once extracted you'll see the setup.exe that you need to replace.

  • Like 1

Share this post


Link to post
Share on other sites
  • 0

See the two .exe files? (eg. RoxioWinOnCDCreator2011_JA08A030W13.exe)

If you have Winzip or WinRar installed you should extract to folder. They are zipped executables. Once extracted you'll see the setup.exe that you need to replace.

 

Thanks, that was the crucial hint. I didn't know that RoxioWinOnCDxxx.exe is a zip file.

I extracted it, replaced the Setup.exe, run the batch and the installation worked fine so far.

Now I hope, that all functions are running properly ;-)

Share this post


Link to post
Share on other sites
  • 0

I am trying to follow all these instructions. After I replace Setup.exe into the folder where everything has been extracted, I get error code 000D. Do you know what I am doing wrong?

 

Bill

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now

×