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Creator 2010 Wont Load


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#1 reyvis

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Posted 28 September 2010 - 10:29 AM

My system runs on windows XP and I have your software Roxio Creator 2010 Pro. The programme has worked OK up until now.
I had to completely reboot my computor and initially your programme worked ok.
I have installed service packs 1 and 2.
Now when I try to run the programme your logo appears on the monitor and this is followed by a box headed RoxioControl_50. In the box it says, "The certificate file is missing or has been corrupted. Please reinstall it." I have tried to repair the programme with the installation disc and as that did not help I uninstalled and then reinstalled the programme but none of these actions have solved the problem.
Can anybody help please.
Thanks Reyvis

#2 ogdens

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Posted 28 September 2010 - 10:43 AM

View Postreyvis, on 28 September 2010 - 10:29 AM, said:

My system runs on windows XP and I have your software Roxio Creator 2010 Pro. The programme has worked OK up until now.
I had to completely reboot my computor and initially your programme worked ok.
I have installed service packs 1 and 2.
Now when I try to run the programme your logo appears on the monitor and this is followed by a box headed RoxioControl_50. In the box it says, "The certificate file is missing or has been corrupted. Please reinstall it." I have tried to repair the programme with the installation disc and as that did not help I uninstalled and then reinstalled the programme but none of these actions have solved the problem.
Can anybody help please.
Thanks Reyvis

Were just fellow users on here, but try this  http://kb.roxio.com/...S=set-locale=en

Edited by ogdens, 28 September 2010 - 10:44 AM.





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