[ljm1944]

I upgraded my hard disk
reinstalled EMC 7.0 from a packaged product - works fine

then went to use my upgrade to 7.5 - which worked when I had my old disk
I am now told the CD key is invalid !

(checked and doubled checked the key code so that is not the problem)

any suggestions about how to solve this issue from the forum?
-------------------------------------------------------------------------------------

For the benefit of others who have this problem :
I have SOLVED it !

I didn't realise the update package had a CD-KEY different from the original retail package.
This happened partly because I downloaded it so there was no CD.
(well it's one excuse for being non-savvy)

This post has been edited by ljm1944: 06 July 2006 - 05:23 PM

[grandpabruce]

ljm1944, on Jul 6 2006, 07:30 PM, said:

I upgraded my hard disk
reinstalled EMC 7.0 from a packaged product - works fine

then went to use my upgrade to 7.5 - which worked when I had my old disk
I am now told the CD key is invalid !

(checked and doubled checked the key code so that is not the problem)

any suggestions about how to solve this issue from the forum?
-------------------------------------------------------------------------------------

For the benefit of others who have this problem :
I have SOLVED it !

I didn't realise the update package had a CD-KEY different from the original retail package.
This happened partly because I downloaded it so there was no CD.
(well it's one excuse for being non-savvy)

Most who downloaded the upgrade knew that. It is one of thos doh! moments. I have been there too many times, lately. I am glad that you remembered.