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CD key not recognised for EMC7.5 update


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#1 ljm1944

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Posted 06 July 2006 - 04:30 PM

I upgraded my hard disk
reinstalled EMC 7.0 from a packaged product  - works fine

then went to use my upgrade to 7.5 - which worked when I had my old disk
I am now told the CD key is invalid !

(checked and doubled checked the key code so that is not the problem)

any suggestions about how to solve this issue from the forum?
-------------------------------------------------------------------------------------

For the benefit of others who have this problem :
I have SOLVED it !

I didn't realise the update package had a CD-KEY different from the original retail package.  
This happened partly because I  downloaded it so there was no CD.    
(well it's one excuse for being non-savvy)

Edited by ljm1944, 06 July 2006 - 05:23 PM.


#2 grandpabruce

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Posted 06 July 2006 - 05:29 PM

View Postljm1944, on Jul 6 2006, 07:30 PM, said:

I upgraded my hard disk
reinstalled EMC 7.0 from a packaged product  - works fine

then went to use my upgrade to 7.5 - which worked when I had my old disk
I am now told the CD key is invalid !

(checked and doubled checked the key code so that is not the problem)

any suggestions about how to solve this issue from the forum?
-------------------------------------------------------------------------------------

For the benefit of others who have this problem :
I have SOLVED it !

I didn't realise the update package had a CD-KEY different from the original retail package.  
This happened partly because I  downloaded it so there was no CD.    
(well it's one excuse for being non-savvy)

Most who downloaded the upgrade knew that. :)   It is one of thos doh! moments.  I have been there too many times, lately.  I am glad that you remembered.
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