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Can't Stream Online

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#1 leseducteur



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Posted 20 October 2010 - 06:28 PM

I am unable to stream my video using my roxio streamer. All 4 ports are opened, and still I can't access it online. I am using windows 7...What did I do wrong? Help!!!

#2 ChuckScroggins



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Posted 02 December 2010 - 05:37 PM

I am having this problem also. ... In my case I believe it is because my ISP, Cox Communication, blocks Port 80 for all residential customers. This is to prevent them from setting up their own web servers... Of course if you know much about webservers you can always use a different port (like 8080 or 8081) and then have your url set up to automatically go to that port instead of using port 80 for HTTP. A lot of ISP providers block Port 80 and other popular ports. I really don't know what good it does them except to make for unhappy customers. The least they should do is provide each new customer they signup a list of blocked ports on their network..

In anycase I have not found out if Roxio Streamer has an alternate port capabilty or not. I am going to send a note to Roxio Support and see if they can help me get around this major issue. If they do I will report back.


#3 ChuckScroggins



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Posted 04 December 2010 - 08:14 PM

Okay, I confirmed that at least in my case the problem is with Cox blocking port 80 for residential customers and I can't afford their cost for a 'business' connection. So here is what you do.

1. Find out what your external IP address is. This is the address your ISP assigns to your cable model where the external portion of your router faces. Please be aware that most ISP's dynamically assing this address so it is subject to change peiodically. To address that issue you need to look at
where you can get a free domain name that will map to your IP and keep it updated.

2. Contact your ISP and see what ports they block. Maybe they will tell you, maybe not.

3. Pick a port they don't block... maybe something like 8090. See
for more info on ports.

4. In the Roxio instructions where they tell you to map external port 80 to internal port 80, use the port you picked, like 8090 in my example.

Then when you are 'outside' your home network you would type something like
"http://yourexternali...urexternalport" to get to your Roxio Streamer login Page. Of course from inside your home network you do not need to do this, just use the roxio streamer IP becaue inside your network you are on your internal port (80, Port 80 is the standard for HTTP protocol).

You can use the DynDns service to hide this 'trick' if you expect to do a lot of streaming or sharing. That is you can set up your "URL" to automatically add the required external port number so you only have to share the human readible URL not the IP addresses and Port.

I hope this helps. I wish Roxio would provide a more detailed user's guide (or allowed you to set your own port, or had picked something else for their implementation than port 80).

For example: Let's say your extrrnal IP address (of your cable modem) is and you pick port 8090 to map to port 80. The to get to your Roxio Streamer you would type "http:" and your streamer login page will appear.

Now if someone could just tell me how to get this to work on my Android myTouch Cell phone I would be set. What I did works great on PC's with the right flash player installed, but even though my android has the right flash I can do everything except actuall "play" the media.

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