54 replies to this topic

[markr041]

I put together a video from clips taken with the Fuji W3. These were 24fps 720p videos (what the Fuji W3 produces). I then saved the combined clips as a reald 24p, AVC 720p video. The resulting video has a slim multicolored band on the bottom. I did nothing in the editor but string together the raw files and then output.

You can view the 3D video on Youtube, and see the band:



Select 720p. If you go to the Youtube site, you can view the video in 3D and in 720p.

What is going on?

[Jim_Hardin]

Unusual…

Output it in Anaglyph format and see if it is there???

If you add a color panel to the Video Track then add your video as an Overlay you can stretch it a little…

First push it up then use the grab handle at the bottom center to stretch it down. Slide the whole video down so there is ‘overprint’ on the bottom and output in Side by Side.

BTW, what output settings do you use?

[markr041]

Jim_Hardin, on 31 October 2010 - 04:49 AM, said:

Unusual…

Output it in Anaglyph format and see if it is there???

If you add a color panel to the Video Track then add your video as an Overlay you can stretch it a little…

First push it up then use the grab handle at the bottom center to stretch it down. Slide the whole video down so there is ‘overprint’ on the bottom and output in Side by Side.

BTW, what output settings do you use?

Thanks. I think I said in the original post what output option I chose (there are not many choices): I chose the RealD option, AVC compression, 1280x720, 24 fps. The RealD option seems to be the only one compatible with making AVCHD disks that will play in 3D on a #d TV (according to the manual), which is why I chose it. The latter two specs are the same as the original raw Fuji files. That is, the frame rate is the same and so is the resolution, only the codec is different (and the bitrate). This should work without the need to muck around with overlays, and apparently I need this particular output, given the program restrictions, for what I need to do - make AVCHD disks.

[Jim_Hardin]

If you are not willing to try the tests I suggest, I do not see how I can be of any assistance...

Maybe you should call tech support with this.

Let us know how you make out.

[markr041]

Jim_Hardin, on 01 November 2010 - 10:57 AM, said:

If you are not willing to try the tests I suggest, I do not see how I can be of any assistance...

Maybe you should call tech support with this.

Let us know how you make out.

I appreciate your help and I will contact support - since I do not want a fixup that requires more work, but an improvement in the program that does not produce the glitch for the output I want. I agree that converting to anaglyph might pinpoint the program problem, but I want output that is playable on  3D tv so I can see all the color and resolution.

BTW, the original video was reversed (a Youtube issue); it is now corrected and the 3D is much much better, have a look (I use red/cyan version on Youtube to view). Except for the band on the bottom, the 3D video output is very nice.

[gi7omy]

This may (or may not) be relevant but to me that band at the bottom reminds me a lot of the head switching point in VCRs (where the alignment is incorrect, causing that to appear on screen).

The 'bar' definitely shows the three primary colours (Red, Green and Blue) being repeated and I'm wondering if this is a 'bug' in the original recording (a slight misalignment of the camera). Not having access to one, I can't make a categoric statement as to why it's happening, but it is a possibility.

What happens if you feed the camera output directly into the TV (if possible)?

[markr041]

gi7omy, on 02 November 2010 - 06:12 PM, said:

This may (or may not) be relevant but to me that band at the bottom reminds me a lot of the head switching point in VCRs (where the alignment is incorrect, causing that to appear on screen).

The 'bar' definitely shows the three primary colours (Red, Green and Blue) being repeated and I'm wondering if this is a 'bug' in the original recording (a slight misalignment of the camera). Not having access to one, I can't make a categoric statement as to why it's happening, but it is a possibility.

What happens if you feed the camera output directly into the TV (if possible)?

The original files direct from the camera and untouched by the Roxio program, played on the computer or on the TV, do NOT have the colored band. Only the converted file made by the Roxio software has the band.

[mrx9]

I have the same problem and contacted tech. support, which have advised me to try with different samples I have created myself. At this stage, I am v. busy in work and do not have time to try. I hope to get some further this week and will update here.

[John G G]

i have the same problem, i have support ticket. i only have the issue with real d, i'm using fujifilm 3d w3 camera. some files are converted to mp4.  from my sony hi-def camcorder
then converted to 3d, a poster up a bit suggested it was tape mis-alinement, that would show up as snowy like dead pixels. these are solid squares and no distortions

[BV39]

I have the same problem when I put side by side 3d video downloaded from YouTube in the Video Wave editor and create a video file for dvd playback using Real D. I do not get the colored line when my input is 2D video I have taken with my camera.

I opened a ticket with tech support just now and of course they said check Roxio Community for possible solutions.  And, of course, somebody else does have the problem.  I can see nothing I have done with settings that should cause the colored line.  I suspect a glitch in the Roxio software.

[Jim_Hardin]

Quote

='John G G' date='15 December 2010 - 10:40 PM' timestamp='1292470807' post='353537']
i have the same problem, i have support ticket. i only have the issue with real d, i'm using fujifilm 3d w3 camera. some files are converted to mp4.  from my sony hi-def camcorder
then converted to 3d, a poster up a bit suggested it was tape mis-alinement, that would show up as snowy like dead pixels. these are solid squares and no distortions

BV39, on 18 December 2010 - 08:12 PM, said:

I have the same problem when I put side by side 3d video downloaded from YouTube in the Video Wave editor and create a video file for dvd playback using Real D. I do not get the colored line when my input is 2D video I have taken with my camera.

I opened a ticket with tech support just now and of course they said check Roxio Community for possible solutions.  And, of course, somebody else does have the problem.  I can see nothing I have done with settings that should cause the colored line.  I suspect a glitch in the Roxio software.

Read and Answer Post #2.

The other 2 were unwilling to try to do anything to help themselves with this…

You can see Import choices make a big difference

 Import Formats.jpg   42.46K   7 downloads

Get that wrong, then re-render it to yet another format and there will be problems!

[John G G]

hi jim,  i have already tried input from my w3 3d camera by selecting the 3d button, it's nothing to do with the input. but, the output. if you read my post it says real d is the problem, it does not say anaglyph in my post. input is o.k.  output in real d with the coloured band at the bottom. here's one for you,  support asked for a clip, after 24 hours trying to upload it i done it and was was told they would not be able to look at it. and to up load a picture instead, this is some support.


  john

[sknis]

Have any of you updated to Creator 2011 SP1?

[ggrussell]

I have some Fuji W3 sample files.  I'll try output to RealD and see what happens.
----
I can duplicate this.  I output to RealD in MPEG 2 720p and AVCHD 1080p.  Both had the RGB bars at the bottom.
I also get the RGB bars at the bottom using any video file. Not just the Fuji.  Try using 2D and convert to 3D.  Then output to RealD.

But it would look like those bars would be in the TV Safezone.  Have you actually burned the RealD file to a disc and played it back on a TV set?
---
Just by looking at the playback, RealD appears to nothing more than Half Width, L/R.  If I choose that option, there are no color bars.  Try playing that back on your 3D HDTV set and see if that works for you.

Edited by ggrussell, 19 December 2010 - 08:29 PM.

[Jim_Hardin]

John: please try Gary’s solution a try ~ we would love to have a confirmed workaround  

[gi7omy]

That actually sounds like head switching point Gary (which for the benefit of another poster is NOT snow but a band at the bottom of the screen). Normally that is, as Gary said, hidden by the 5% overscan of safe zone so it's possible that is the culprit

[markr041]

I am the original poster who experienced this problem.

First, I very much do not appreciate the statement:
"The other 2 were unwilling to try to do anything to help themselves with this…" from Hardin.

Hardin: I was unwilling to try *your* "advice" because you evidently do not know enough about either the Fuji input files (you do not own the camera), the program or the output files, or viewing devices (you do not own a 3D HDTV) to provide sufficent information (as evidenced by your own admission and subsequent posts), and because I want to convert to Real3D, not anaglyph or anything else or muck around with "workarounds" when the program I bought is simply at fault.

As to "helping oneself" I have been working with tech support (who do presumably understand the issues) for a month uploading files of various sorts and trying out things they suggested. The upshot is that it is a bug in the program - a Roxio flaw, a mistake, an error. It needs to be corrected but still has not been.

The Real3d output is the only full color 3D video that will play on my viewing devices; that is what I need. Period. I bought the program because it is easy to go from Fuji video files to Real3D files; I do not want to have to specify parameters, I just want a quick conversion, which the software can do. Unfortunately, it does it incorrectly.


To all owning a Fuji W3: The Roxio software is defective, as admitted by Roxio.

Jim_Hardin, on 19 December 2010 - 04:39 AM, said:

Read and Answer Post #2.

The other 2 were unwilling to try to do anything to help themselves with this…

You can see Import choices make a big difference

Import Formats.jpg

Get that wrong, then re-render it to yet another format and there will be problems!

[ggrussell]

May sound like it, but doesn't LOOK like head switching.  These RGB blocks are very clear and too perfect for that.

[gi7omy]

It looks very similar in some ways - it could be camera settings (not having the cash to invest in full 3D equipment I can't be certain) but your point that it SHOULD be in the 5% safe zone would probably be the answer really

With the advent of solid state displays, people will think they're 'losing' something with the overscan - then when something like that happens (which is meant to be concealed in the overscan) a flurry of complaints ensues

[Jim_Hardin]

But the point is that these are present in the FILE!

If you don't ever use the file on a TV, overscan is a moot answer