8 replies to this topic

[RobertC01]

ogdens, on 02 November 2010 - 03:17 AM, said:

Answer the question that you were asked in post #2.

I may have the same problem in my Vista. I could not Burn DVD. I unistalled Roxio by going to Control Panel and then delete the fiels in C: also delete files fromRoxio in registry. I restarted computer and tried to reinstall Roxio. The cd drive would not recognize the Roxio Creator 2009, It would say to please insert CD. I did a System Restore and every time I try to open Roxio it say THE CERTIFICATE IS MISSING.

Help please

Robert

[ogdens]

RobertC01, on 06 November 2010 - 05:09 AM, said:

I may have the same problem in my Vista. I could not Burn DVD. I unistalled Roxio by going to Control Panel and then delete the fiels in C: also delete files fromRoxio in registry. I restarted computer and tried to reinstall Roxio. The cd drive would not recognize the Roxio Creator 2009, It would say to please insert CD. I did a System Restore and every time I try to open Roxio it say THE CERTIFICATE IS MISSING.

Help please

Robert

Please clarify....is the problem that the cd drive would not recognize the Roxio Creator 2009 disc,  or you have it re-installed, but you are getting the certificate is missing.

[sknis]

ogdens, on 06 November 2010 - 05:44 AM, said:

Please clarify....is the problem that the cd drive would not recognize the Roxio Creator 2009 disc,  or you have it re-installed, but you are getting the certificate is missing.

Sorry, I split the topic !

Edited by sknis, 06 November 2010 - 06:41 AM.

[RobertC01]

ogdens, on 06 November 2010 - 05:44 AM, said:

Please clarify....is the problem that the cd drive would not recognize the Roxio Creator 2009 disc,  or you have it re-installed, but you are getting the certificate is missing.

I would say the cd drive would not recognize the Roxio Creator 2009 disc. I want to re-install it.

[ogdens]

RobertC01, on 06 November 2010 - 11:28 AM, said:

I would say the cd drive would not recognize the Roxio Creator 2009 disc. I want to re-install it.

Can we assume the CD/DVD writer has no problems with commercial disc's?.

[RobertC01]

ogdens, on 06 November 2010 - 12:16 PM, said:

Can we assume the CD/DVD writer has no problems with commercial disc's?.

That is correct. I can use any other CD and works fine

[sknis]

RobertC01, on 06 November 2010 - 06:30 PM, said:

That is correct. I can use any other CD and works fine

Copy the disc to a folder on your computer.  Install it from there.  If you can't copy and IF you got it recently, then ask for a new disc.  You may or may not get it because the program is 2 versions behind.  You may want to try cleaning and repairing the disc with a commercial disc cleaner.

[RockWizard]

How can one get a "certificate"?  Not to sound clueless, but I constantly get the "certificate is missing message when installing or uninstalling.  The latest box to pop up - Roxio Cineplayer decoder pack anytime I try to play a video.  Before that, windows installer box would pop up.  Wish I had a program that would just scrub the folder off my computer like older Norton products did.  This is getting disgusting.

[sknis]

RockWizard, on 10 December 2010 - 09:37 PM, said:

How can one get a "certificate"?  Not to sound clueless, but I constantly get the "certificate is missing message when installing or uninstalling.  The latest box to pop up - Roxio Cineplayer decoder pack anytime I try to play a video.  Before that, windows installer box would pop up.  Wish I had a program that would just scrub the folder off my computer like older Norton products did.  This is getting disgusting.

If you want to remove the entire program from your computer, try using REVO Uninstaller.  Most people have luck in the Moderate Mode.  Reinstall if you want the program back on after making sure that you havedone this.

You can download the free Revo at c/net.com.