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Quicktime Blank Video


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#1 Bob

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Posted 09 July 2006 - 07:57 AM

Somebody gave me a Quicktime movie of my kid in a school play.  I believe the movie was taken on a digital camera.

I can watch the movie fine on my PC using the QuickTime player, but I would like to create a very simple DVD that can be played in any standard DVD player.

First I tried reading the movie into the DVD Builder that came with the Roxio Easy Media Creator 7.5 that was bundled with my DVD-RW drive.  DVD Builder was able to master a DVD, but when played the DVD video is blank and audio is fine.  Further investigation showed that all preview functions within the EMC 7.5 suite would appear to play the QuickTime movie, but the video was always blank.  When the movie is played by the QuickTime player it plays successfully.

Since I already had purchased EMC 8.0 I figured I could just upgrade and do my simple task.  To reduce the number of variables I used a test machine that had only the following installed:

XP SP2 from original CD (no updates)
QuickTime 7.1
Roxio Easy Media Creator 8.0 (Retail Box)

Dell Dimension 2400, 2.2Ghz, 1Gb RAM

This test machine shows exactly the same problem.  Videowave can read in the Quicktime movie, but whenever the format is converted the result is blank video with good audio.  No preview functions within Videowave work, yet the when the movie is played from within the Quicktime player it works perfectly.

Here is what the QuickTime player reports when the *.mov file is loaded:

Format: AAC, Stereo, 32.000 kHz
H.264 Decoder, 320 x 240, Millions

Move FPS: 14.98
Data Size: 29.22 MB
Data Rate: 79.46 KB
Duration 00:06:16.20
Normal Size: 320 x240

At this point I have also uninstalled QuickTime and tried versions 7.0 and 6.5 with the same or worse
results.  I also have installed the latest DirectX components from Microsoft with no effect.

It is maddening that my $100 software package seems to be unable to do this
seemingly simple function.  Any help would be greatly appreciated.

bob

#2 pamelajhall

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Posted 12 August 2006 - 06:44 AM

Bob,  I have no problem adding Quicktime files to my slideshows in Videowave.  Try that.

#3 james_hardin

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Posted 13 August 2006 - 04:06 AM

You must have QT installed in order to have the codec that you need to work with these files.

Even with that, some QT files from digital cameras have proven troublesome… In the wonderful world of video, playing does not mean it can be editied…
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#4 T.O.T.G.

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Posted 14 August 2006 - 07:19 AM

Bob, try updating your video drivers, and respond with any success/failures.
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#5 Val

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Posted 22 January 2007 - 06:59 PM

<bump>

I've encounted the same problem as Bob, trying to add a quicktime file to a production.  Audio plays fine, video is blank white.

Tried this on two different PCs, two different, up-to-date video systems, same result.

EMC 8.05, Quicktime 7.1.3, on XP Pro (SP2, all updates).

Anyone have any fresh ideas?

Val

#6 Patty

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Posted 22 January 2007 - 07:35 PM

View PostBob, on Jul 9 2006, 07:57 AM, said:

Somebody gave me a Quicktime movie of my kid in a school play. I believe the movie was taken on a digital camera.

I can watch the movie fine on my PC using the QuickTime player, but I would like to create a very simple DVD that can be played in any standard DVD player.

First I tried reading the movie into the DVD Builder that came with the Roxio Easy Media Creator 7.5 that was bundled with my DVD-RW drive. DVD Builder was able to master a DVD, but when played the DVD video is blank and audio is fine. Further investigation showed that all preview functions within the EMC 7.5 suite would appear to play the QuickTime movie, but the video was always blank. When the movie is played by the QuickTime player it plays successfully.

Since I already had purchased EMC 8.0 I figured I could just upgrade and do my simple task. To reduce the number of variables I used a test machine that had only the following installed:

XP SP2 from original CD (no updates)
QuickTime 7.1
Roxio Easy Media Creator 8.0 (Retail Box)

Dell Dimension 2400, 2.2Ghz, 1Gb RAM

This test machine shows exactly the same problem. Videowave can read in the Quicktime movie, but whenever the format is converted the result is blank video with good audio. No preview functions within Videowave work, yet the when the movie is played from within the Quicktime player it works perfectly.

Here is what the QuickTime player reports when the *.mov file is loaded:

Format: AAC, Stereo, 32.000 kHz
H.264 Decoder, 320 x 240, Millions

Move FPS: 14.98
Data Size: 29.22 MB
Data Rate: 79.46 KB
Duration 00:06:16.20
Normal Size: 320 x240

At this point I have also uninstalled QuickTime and tried versions 7.0 and 6.5 with the same or worse
results. I also have installed the latest DirectX components from Microsoft with no effect.

It is maddening that my $100 software package seems to be unable to do this
seemingly simple function. Any help would be greatly appreciated.

bob


I am not sure why some people have problem with quicktime and some don't. I personally have never had a problem, it seems to work just fine. What camera are you using, mine are from a Kodak. I know it must be maddening. Do you have quicktime or quicktime pro. I know with the pro it can be changed to another format, like DVI which you might have better luck with.
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#7 Val

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Posted 22 January 2007 - 09:45 PM

The files in question are not of my making - they are the mov files downloaded from

Deleted

(yes, it's a Star Trek fan film. so what!?!? :) )

The files are of 300+MB in size. I can get smaller mov files I have to load and at least display correctly in preview.

Hmmm. The file in question has some interesting information in it Info:
Format: 16-bit integer (Big Endian), Stereo( L R), 48,000kHz H.264 Decoder, 720x480 (853x480), Millions

No other mov file I have indicates Big Endian as the byte order, or even that it's 16 bit. Could this be a factor?

Val

Edited by sknis, 23 January 2007 - 05:06 AM.


#8 sknis

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Posted 23 January 2007 - 05:04 AM

View PostVal, on Jan 22 2007, 11:45 PM, said:

The files in question are not of my making - they are the mov files downloaded from

(Deleted)

(yes, it's a Star Trek fan film. so what!?!? :) )

The files are of 300+MB in size. I can get smaller mov files I have to load and at least display correctly in preview.

Hmmm. The file in question has some interesting information in it Info:
Format: 16-bit integer (Big Endian), Stereo( L R), 48,000kHz H.264 Decoder, 720x480 (853x480), Millions

No other mov file I have indicates Big Endian as the byte order, or even that it's 16 bit. Could this be a factor?

Val


Does that site have copywrite protected content ?  If so, you cannot get help here. If it is not copywrite protected post back.

Edited by sknis, 23 January 2007 - 05:05 AM.

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#9 gi7omy

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Posted 23 January 2007 - 05:15 AM

Apart from what Steve said - PCs are 'Little Endian' - you have a Macintosh file there
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#10 Val

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Posted 23 January 2007 - 07:12 PM

View Postsknis, on Jan 23 2007, 06:04 AM, said:

Does that site have copywrite protected content ?  If so, you cannot get help here. If it is not copywrite protected post back.


The files are freely available to the public for one's personal use. They even provide instructions on how to burn files to a DVD.  It's not a DRM issue.

Yes, I know that Intel PCs are little-endian, but obviously software can deal with that fact.  The components of EMC seem not to be able to. Yet they play the audio fine.  Or is there some setting I'm missing?

Val




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