38 replies to this topic

[myguggi]

momof5, on 15 November 2010 - 09:46 AM, said:

See above.  I did follow a "process."  I used the Copy & Convert function.  I set the speed to 4x...I turned all other programs off on my computer so as not to disrupt the burn.  I just don't understand how the discs are black screen for others, but just fine for me.  I'd understand if one or 2 were no good, but only my one sister inlaw has gotten something that is even readable...everyone else has black screen.

Never mind...thanks for the support.  I guess it was crappy discs (even though they played just fine here).  Maybe the US post corrupted them.  Could they have been de-magnitized or something?  Is that how the discs work?  I thought they were laser burned..but I'm questioning everything now.

No, US post did not corrupt them. They were not de-magnitized and you are correct they are laser burned..

Telling us you used the "Copy&Convert function" does not tell us very much. A step-by-step description might help us determine if there is a problem with your process.
Did the DVDs you burned contain at least a folder called Video_TS? Did that folder contain a number of files with the extensions ifo, bup and vob?

[momof5]

Thanks for the tip on MyDVD...that's probably the most helpful, I was looking for that, so I can give that a try with the original files.  I had converted them to .wmv and the mpg files.  I really didn't want each slide show to have to be it's own thing, I liked the idea of it being one one disc, but when I originally made the slideshows, myDVD limited the number of pictures to 500 or something (I did this months ago, so don't expect me to remember the exact number, and please don't bother correcting me).  And I had double that...between that and the music, I didn't want to have to have use that many discs and converting them to mpg files made it easy to get them all on one disc and made it a size that I could upload to a sharing site.  Unfortunately, I wound up using the copy & convert because I didn't know how to work MyDVD even though I could do it easily with my initial version of MyDVD.  

I'm by no means an expert, or I wouldn't need a support forum.  I'm learning and was hopeful that I could get an easier answer to my issue.  

Thanks for the help.

[sknis]

momof5, on 15 November 2010 - 10:06 AM, said:

Thanks for the tip on MyDVD...that's probably the most helpful, I was looking for that, so I can give that a try with the original files.  I had converted them to .wmv and the mpg files.  I really didn't want each slide show to have to be it's own thing, I liked the idea of it being one one disc, but when I originally made the slideshows, myDVD limited the number of pictures to 500 or something (I did this months ago, so don't expect me to remember the exact number, and please don't bother correcting me).  And I had double that...between that and the music, I didn't want to have to have use that many discs and converting them to mpg files made it easy to get them all on one disc and made it a size that I could upload to a sharing site.  Unfortunately, I wound up using the copy & convert because I didn't know how to work MyDVD even though I could do it easily with my initial version of MyDVD.  

I'm by no means an expert, or I wouldn't need a support forum.  I'm learning and was hopeful that I could get an easier answer to my issue.  

Thanks for the help.

Anything over one hour and the video would have reduced quality; anything over 2 hours, anythng could happen.  How much time did you put on a disc?

[momof5]

when I explore the burned disc it has a VIDEO_TS folder with nine files...2 *.IFO files, 2 *.BUP files, and 5 *.VOB files.  As I said, it operates great on my players.....now I tried a third DVD player (in an older tv) and booted right up.

I'm not sure that you can help me....it's just frustrating.  I can try to reburn using my DVD and the originally built slideshow, now that you've told me how, but I really didn't want to have to send everyone 2 discs.  What I did was used MyDVD to convert these to video files..so they were smaller.

I'm clearly not articulating this in the proper technical jargon...but I thought I was cleverly achieving what I needed to do, and the discs played...so I was getting around my issue of the slideshows being too large, and in my inability to figure out how to correct my user error in not knowing how to burn multiple discs at once.  Burning multiple discs was much easier using the old MyDVD platform.

Thanks again. I'll try the DVD-R and verbatim discs.  I was using the light scribe to label them easier, and all Office Max had was the Memorex brand.

[momof5]

It was a slideshow of about 400 pictures a few seconds a piece, with music...when I saved as a video file, both together came out to be about 30 min each...total about 56 minutes of video.

They played great at my house....guess I just need to have another family reunion and pop some corn here.  

Edited by momof5, 15 November 2010 - 11:12 AM.

[momof5]

Oh man....you asked me so many questions...I've feel really bad, I've again confused what I did. (AS I said, I did this months ago...like in May).  What I did was build the slide show using Roxio Photoshow.  Then I converted as I said above.  SO....again I've goofed in what I told you.  BUT other than saying MyDVD, when it was Photoshow...everything else I did was as I said above.  I saved it as a video file..etc...then used copy and convert.  

I'm sorry, now you're probably as confused as me.

[myguggi]

momof5, on 15 November 2010 - 10:25 AM, said:

Oh man....you asked me so many questions...I've feel really bad, I've again confused what I did. (AS I said, I did this months ago...like in May).  What I did was build the slide show using Roxio Photoshow.  Then I converted as I said above.  SO....again I've goofed in what I told you.  BUT other than saying MyDVD, when it was Photoshow...everything else I did was as I said above.  I saved it as a video file..etc...then used copy and convert.  

I'm sorry, now you're probably as confused as me.

If you are responding to a post it would help if you "quoted" the post you are answering; it makes it easier to follow this thread. Simply click on "reply" for the post you are answering and the post text will be included. Then type your response after the quoted text.

Trying to squeeze 900 slides onto one DVD will give you terrible quality especially if they have been converted several times as you are doing. At best quality that would only allow 4 secs per picture. I certainly would not want to watch such a slideshow especially not on a TV where the quality is poor to start with.

[momof5]

myguggi, on 15 November 2010 - 10:40 AM, said:

If you are responding to a post it would help if you "quoted" the post you are answering; it makes it easier to follow this thread. Simply click on "reply" for the post you are answering and the post text will be included. Then type your response after the quoted text.

Trying to squeeze 900 slides onto one DVD will give you terrible quality especially if they have been converted several times as you are doing. At best quality that would only allow 4 secs per picture. I certainly would not want to watch such a slideshow especially not on a TV where the quality is poor to start with.

Thanks for the assistance.  I'm giving up.  It's not the quality of the video, which was exported to video using Roxio photoshow to my hard drive then copied and converted using the copy & convert functionality.  It was only 386 slides...was about 56 minutes...people loved it.  I was trying to give them a keepsake.  The DVD's look great on my computer and our DVD players.

I needed some technical support on playback (I did choose that forum, right?) not burning.  I had some burning questions (pardon the pun) along the way, but my main question remains how can it play just fine for me, but not for others.  

I will try the Verbatim disc as recommended....will even go back to the DVD-R....but have zero faith that this will do anything other put me through the exercise again.  I know why I did what I did...but what I didn't understand (and largely still don't) is what happened to the discs between my DVD player and theirs.  

Thanks again.  I stand by my opinion that the Roxio Creator platform isn't intuitive, and that the components don't blend well together.  I even chatted with the support person at one point when the burn function of photoshow failed me.  

It's all good.  I'm popping the corn now....   thank you.

[sknis]

momof5, on 15 November 2010 - 11:10 AM, said:

Thanks for the assistance.  I'm giving up.  It's not the quality of the video, which was exported to video using Roxio photoshow to my hard drive then copied and converted using the copy & convert functionality.  It was only 386 slides...was about 56 minutes...people loved it.  I was trying to give them a keepsake.  The DVD's look great on my computer and our DVD players.

I needed some technical support on playback (I did choose that forum, right?) not burning.  I had some burning questions (pardon the pun) along the way, but my main question remains how can it play just fine for me, but not for others.  

I will try the Verbatim disc as recommended....will even go back to the DVD-R....but have zero faith that this will do anything other put me through the exercise again.  I know why I did what I did...but what I didn't understand (and largely still don't) is what happened to the discs between my DVD player and theirs.  

Thanks again.  I stand by my opinion that the Roxio Creator platform isn't intuitive, and that the components don't blend well together.  I even chatted with the support person at one point when the burn function of photoshow failed me.  

It's all good.  I'm popping the corn now....   thank you.

PhotoShow ?  Is that new information?  Did you output the PhotoShow to a wmv or mpg file?  If so, just add that file to MyDVD and then burn to an ISO file. Check to see if the ISO file is made correctly, just download VLC (free player) and drage the ISO file to it.  If it plays correctly, then just use  burn ISO to disc.  You cannot just copy the ISO to a disc and have it work on anything but perhaps your computer.  It will not play on your DVD player.

[myguggi]

momof5, on 15 November 2010 - 11:10 AM, said:

Thanks for the assistance.  I'm giving up.  It's not the quality of the video, which was exported to video using Roxio photoshow to my hard drive then copied and converted using the copy & convert functionality.  It was only 386 slides...was about 56 minutes...people loved it.  I was trying to give them a keepsake.  The DVD's look great on my computer and our DVD players.

I needed some technical support on playback (I did choose that forum, right?) not burning.  I had some burning questions (pardon the pun) along the way, but my main question remains how can it play just fine for me, but not for others.  

I will try the Verbatim disc as recommended....will even go back to the DVD-R....but have zero faith that this will do anything other put me through the exercise again.  I know why I did what I did...but what I didn't understand (and largely still don't) is what happened to the discs between my DVD player and theirs.  

Thanks again.  I stand by my opinion that the Roxio Creator platform isn't intuitive, and that the components don't blend well together.  I even chatted with the support person at one point when the burn function of photoshow failed me.  

It's all good.  I'm popping the corn now....   thank you.

Sorry, I misread the 400 for 900. You should have no problem no problem with the number of slides or the time of the slidshow.

Do you still have PhotoShow project file? If yes, ouput again but this time to mpeg files not wmv. Then use myDVD to create the DVD as sknis and I recommended using the iso file method.

Support for PhotoShow is different then for the standard Roxio products. Do you have the stand-alone PhotoShow product or is it part of C2010?

Again there is nothing wrong with the Roxio product or your burning (from the information you have supplied). If the DVDs plays on several of your players but not on others then the problem lies with the "others"

[momof5]

myguggi, on 15 November 2010 - 12:43 PM, said:

Sorry, I misread the 400 for 900. You should have no problem no problem with the number of slides or the time of the slidshow.

Do you still have PhotoShow project file? If yes, ouput again but this time to mpeg files not wmv. Then use myDVD to create the DVD as sknis and I recommended using the iso file method.

Support for PhotoShow is different then for the standard Roxio products. Do you have the stand-alone PhotoShow product or is it part of C2010?

Again there is nothing wrong with the Roxio product or your burning (from the information you have supplied). If the DVDs plays on several of your players but not on others then the problem lies with the "others"

No need to be sorry.  I have a rotten head cold and have been very unclear today.  I have done what you suggested, with the output file and the iso.  This is the same outcome as what I did through copy & convert, just a different format.  I did get an email from one family member who had zero problems with the original disc I sent, so that gave me a little encouragement.  I am sending those who had issues 2 discs, ones through copy & convert of the mpgs (again) and one that is through MyDVD...if one is better luck than the other, I will keep with that format.

Do you think that DVD+R vs DVD-R is a big issue?  

I have the photoshow that's part of Creator Pro 2010.  

Thanks again for the help.  Hopefully in a few days I'll get good news from those who had bad discs.

Andrea

[momof5]

sknis, on 15 November 2010 - 12:19 PM, said:

PhotoShow ?  Is that new information?  Did you output the PhotoShow to a wmv or mpg file?  If so, just add that file to MyDVD and then burn to an ISO file. Check to see if the ISO file is made correctly, just download VLC (free player) and drage the ISO file to it.  If it plays correctly, then just use  burn ISO to disc.  You cannot just copy the ISO to a disc and have it work on anything but perhaps your computer.  It will not play on your DVD player.

Incidentally, Copy & Convert in Creator Pro 2010 gives you the option to do the iso file thing too.  But I think that becomes an extra step only worthwhile later because if you change the number of discs you want to create, you can do it quickly from the temporary file.  


Thanks so much for the help.   I think I've gotten it worked out.

Andrea

[momof5]

When using the iso file method, do you want to keep all other programs closed both while the iso file is being saved AND when burning, or just when burning, for best results?

Thanks again for all the help.

[momof5]

myguggi, on 15 November 2010 - 08:43 AM, said:

There is an easy way to make multiple copies of your slideshow using myDVD.

After clicking Burn, uncheck "burn to Disc" and check the box "create image" and then click Burn. The program now creates what is called an image file of what will be on the DVD except that it is a file on your hard drive for the moment. It will have the extension "iso". This file can then be burned to DVDs using the program option Burn Image to Disc. Using this method the lengthy encoding process (what you call rebuild) is run only once instead of every time you burn a DVD. The actual burn using the iso file will only take minutes.

Do you need all programs to be shut down during the encoding of the iso as well as during the burning of the dvd?  When you go to burn to disc, do you uncheck the "create image"?  

Thanks

[myguggi]

momof5, on 15 November 2010 - 07:24 PM, said:

No need to be sorry.  I have a rotten head cold and have been very unclear today.  I have done what you suggested, with the output file and the iso.  This is the same outcome as what I did through copy & convert, just a different format.  I did get an email from one family member who had zero problems with the original disc I sent, so that gave me a little encouragement.  I am sending those who had issues 2 discs, ones through copy & convert of the mpgs (again) and one that is through MyDVD...if one is better luck than the other, I will keep with that format.

Do you think that DVD+R vs DVD-R is a big issue?  

I have the photoshow that's part of Creator Pro 2010.  

Thanks again for the help.  Hopefully in a few days I'll get good news from those who had bad discs.

Andrea

Yes, DVD+R vs DVD-R can be an issue. Not every DVD player is able to play both types.

[myguggi]

momof5, on 15 November 2010 - 07:27 PM, said:

Incidentally, Copy & Convert in Creator Pro 2010 gives you the option to do the iso file thing too.  But I think that becomes an extra step only worthwhile later because if you change the number of discs you want to create, you can do it quickly from the temporary file.  


Thanks so much for the help.   I think I've gotten it worked out.

Andrea

I never use Video Copy & Convert so I am not familiar with all its features and options. While it does allow you to make multiple DVDs from the "temporary" files what happens if while making 10 copies you have to shut down for some reason? Does the temp file dissapear and do you then have to encode the whole project again? That is why I think the iso method is the safer process. You can come back at any time and burn more DVDs from the iso file.

[myguggi]

momof5, on 15 November 2010 - 08:30 PM, said:

Do you need all programs to be shut down during the encoding of the iso as well as during the burning of the dvd?  When you go to burn to disc, do you uncheck the "create image"?  

Thanks

If you have a fast computer you could run some other applications if you are only encoding to the iso file. During a burning process I generally do not run any applications. I always uncheck the "Burn to Disc" while creating the image. Burning the iso file to DVD is done by a different program (Burn Image to Disc) where there is no image creation involved

[momof5]

myguggi, on 15 November 2010 - 08:36 PM, said:

Yes, DVD+R vs DVD-R can be an issue. Not every DVD player is able to play both types.

Which is better?  I gotten confused by the posts which seem conflicting.  

Good point about the ISO file.  

Thanks again for your help, hopefully the newly burned DVD's will work.

[Rebelman]

Rookie, I have experienced same problem. DVDs play in some DVD players and computers, but not others. Sometimes, it is just the menus that don't work correctly. Can't wait to reburn them using tips above to see it that helps.