Review Screen is black

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Review Screen is black

#1 EMCuser

Newbie

Group: Members
Posts: 1
Joined: 10-July 06

Post icon Posted 10 July 2006 - 12:02 PM

I am unable to preview my dvd in the preview screen or modify text messages. The preview screen is black.

My system setup: Windows XP version 2002 service pack 2.

Computer: Compaq Presario AMD XP 3200+ 2.20 GHz 448 MB of RAM

Does anyone have any suggestions on how to correct this problem?

#2 ggrussell

Digital Guru

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Posts: 15,581
Joined: 04-January 06
Gender:Male

Posted 10 July 2006 - 12:09 PM

Most display problems can be solved by updating your video card drivers and getting the latest DirectX (Jun2006). Also go to Tools/Options and run the graphics test.

Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

Gary Russell
TNUSA

#3 sknis

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Group: Digital Guru
Posts: 22,164
Joined: 04-January 06
Gender:Male

Posted 10 July 2006 - 12:09 PM

EMCuser, on Jul 10 2006, 03:02 PM, said:

I am unable to preview my dvd in the preview screen or modify text messages. The preview screen is black. My system setup: Windows XP version 2002 service pack 2. Computer: Compaq Presario AMD XP 3200+ 2.20 GHz 448 MB of RAM
Does anyone have any suggestions on how to correct this problem?

It is probably your video card - update the drivers from the HP site. You didn't post a model so I can't get any closer than that. Also make sure you have the latest version of DirectX (9).

Yes, I know that everything else will run well on your computer but V8 requires a lot from your video card/chips - probably more than some games. If you have on-board video, consider buying a $50-$100 video card.

This post has been edited by sknis: 10 July 2006 - 12:13 PM

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Laptop - Windows 7 Home
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