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Review Screen is black


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#1 EMCuser

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Posted 10 July 2006 - 12:02 PM

I am unable to preview my dvd in the preview screen or modify text messages.  The preview screen is black.  

My system setup: Windows XP version 2002 service pack 2.

Computer: Compaq Presario AMD XP 3200+  2.20 GHz 448 MB of RAM

Does anyone have any suggestions on how to correct this problem?

#2 ggrussell

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Posted 10 July 2006 - 12:09 PM

Most display problems can be solved by updating your video card drivers and getting the latest DirectX (Jun2006). Also go to Tools/Options and run the graphics test.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

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#3 sknis

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Posted 10 July 2006 - 12:09 PM

View PostEMCuser, on Jul 10 2006, 03:02 PM, said:

I am unable to preview my dvd in the preview screen or modify text messages. The preview screen is black. My system setup: Windows XP version 2002 service pack 2. Computer: Compaq Presario AMD XP 3200+ 2.20 GHz 448 MB of RAM
Does anyone have any suggestions on how to correct this problem?


It is probably your video card - update the drivers from the HP site.  You didn't post a model so I can't get any closer than that.   Also make sure you have the latest version of DirectX (9).

Yes, I know that everything else will run well on your computer but V8 requires a lot from your video card/chips - probably more than some games. If you have on-board video, consider buying a $50-$100 video card.

Edited by sknis, 10 July 2006 - 12:13 PM.

Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.




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