[ihawkdc]

then it says application requested runtime to terminate in an unusual way.

[Beerman]

ihawkdc, on Jul 10 2006, 11:58 PM, said:

then it says application requested runtime to terminate in an unusual way.

We need more info such as what you were doing when you get this error and your system specs.
Does any splash screen show up before you get this error?

[ihawkdc]

I have Gateway with windows XP Home editon
ver 2002..service pack 2

Pent 4 CPU 3.00 GHZ
2.99 GHZ,512 MB of RAM

NVIDIA Geforce FX5200 (Gateway) Display Adapter
111 gb hard drive

Desktop, cable modem

I hit the capture video link to capture video from my ditigal cannon camcorder (DC20)

Them the main screen goes away and a gray box comes up right away..no splash screen

The Box Says:

Microsoft Visual c++ Runtime Library

Runtime error!

Program : ...oxio\Easy Media Creator 8\Media Import\MediaCapture8.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's supprt team for more info.

I haven't be able to do anything since I purchased this software. I got a roxio disk with my cam corder that was suppose to allow me to capture the video onto my pc and edit it. I connect my camcorder to the usb on the front of my pc using the supplied DV-USB connection cable. I loaded the disk for the Roxio Software that cam with it and it tells me I need to upgrade to Roxio 8 to capture video ..so i uninstalled the roxio on the disk that i loaded and downloaded the roxio 8 from this site for 49.99 and I still cannot capture video..about ready to ask for a refund... I removed all older video caputer software from my pc , such as studio 8 with movie box and arcsoftVideo impression...i also ran my regesrty mechanic tool to clean up my registry files and i get the same errors trying to capture the video from my camcorder to my pc..thats all i wanna do so i can edit and make DVDS from our home videos. Why do you have to be a genious to do all this? Please Help ..IF I cannot get this to work i will be expecting a refund!

[myguggi]

ihawkdc, on Jul 11 2006, 11:19 AM, said:

I have Gateway with windows XP Home editon
ver 2002..service pack 2

Pent 4 CPU 3.00 GHZ
2.99 GHZ,512 MB of RAM

NVIDIA Geforce FX5200 (Gateway) Display Adapter
111 gb hard drive

Desktop, cable modem

I hit the capture video link to capture video from my ditigal cannon camcorder (DC20)

Them the main screen goes away and a gray box comes up right away..no splash screen

The Box Says:

Microsoft Visual c++ Runtime Library

Runtime error!

Program : ...oxio\Easy Media Creator 8\Media Import\MediaCapture8.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's supprt team for more info.

I haven't be able to do anything since I purchased this software. I got a roxio disk with my cam corder that was suppose to allow me to capture the video onto my pc and edit it. I connect my camcorder to the usb on the front of my pc using the supplied DV-USB connection cable. I loaded the disk for the Roxio Software that cam with it and it tells me I need to upgrade to Roxio 8 to capture video ..so i uninstalled the roxio on the disk that i loaded and downloaded the roxio 8 from this site for 49.99 and I still cannot capture video..about ready to ask for a refund... I removed all older video caputer software from my pc , such as studio 8 with movie box and arcsoftVideo impression...i also ran my regesrty mechanic tool to clean up my registry files and i get the same errors trying to capture the video from my camcorder to my pc..thats all i wanna do so i can edit and make DVDS from our home videos. Why do you have to be a genious to do all this? Please Help ..IF I cannot get this to work i will be expecting a refund!

To capture video from a digital camcorder via EMC you have to use a firewire connection. USB will not work.
You also have to have the latest version of DirectX (9c) installed

[ihawkdc]

Well i have the latest version of direct x loaded, and all the latest sound and video drivers loaded.. i did all this today ..i spent all day reloading, loading and adding and removing hardward and what have ya, closeing all programs and everything and I still get the freaking error!

This Roxio crap is what cam with my camera and the cable i use to attach it to my camera is what cam with it...

also quoted from the instruction manual this is the correct cable to use..and i quote the instruction manual:

"With the supplied USB cable and the Roxio MyDVD for Canon software you can transfer the movies and still images you recorded, from the disc to the computer and easily edit them. For further details about using Roxio MDV for Canon, refer also to the software tutorial and help modules."

---from Page 104 of the Canon DC20 Manual , UNDER THE TRANSFERRINF RECORDINGS TO A COMPUTER section.

Unbealvable..they make is sound so simple...so i do this last night ..I load up the Roxio DVD i got with my camcorder from the store.. i goto trans the video and of coarse it tells me i cannot do that with this version of Roxio..click her for an upgrade.. so i click here and it brings me to the page where i can download the latest version of Roxio ..Roxio 8 FOR JUST 49.99 and enjoy the power and all the benifits..of which i have seen none of! If I dont have this working by the end of the day I will post this garbage all over the internet, contact my Lawyer and get my full refund because this is freaking redicuals..I never knew you would have to get a BA degree to run a simple freaking video editiing program! DAM!

[ivanatrox]

Roxio MyDVD for Canon is specifically bundled with Canon DC10/DC20 for transfer your video from your Canon device... It is not required for you to upgrade to EMC 8 to capture from your Canon DC 20... The benefits of upgrading to EMc 8 is more control on editing the video file once it is transferred on your hard drive

Ivan

[Rum]

Hi, I have had the same freakin problem with this crappy software. I purchased it in Feb this year and still can't use it. Can anyone help me with this?
RumPerez@aol.com

This post has been edited by Rum: 11 July 2006 - 03:21 PM

[myguggi]

Rum, on Jul 11 2006, 07:18 PM, said:

Hi, I have had the same freakin problem with this crappy software. I purchased it in Feb this year and still can't use it. Can anyone help me with this?
RumPerez@aol.com

Some more information such as computer specs, video card, what you are trying to do, etc might be helpfull.
We have no idea what your "freakin problem" is!

[grandpabruce]

Rum, on Jul 11 2006, 06:18 PM, said:

Hi, I have had the same freakin problem with this crappy software. I purchased it in Feb this year and still can't use it. Can anyone help me with this?
RumPerez@aol.com

Help you do what?

[ivanatrox]

ihawkdc, on Jul 11 2006, 01:50 PM, said:

also quoted from the instruction manual this is the correct cable to use..and i quote the instruction manual:

"With the supplied USB cable and the Roxio MyDVD for Canon software you can transfer the movies and still images you recorded, from the disc to the computer and easily edit them. For further details about using Roxio MDV for Canon, refer also to the software tutorial and help modules."

---from Page 104 of the Canon DC20 Manual , UNDER THE TRANSFERRINF RECORDINGS TO A COMPUTER section.

Unbealvable..they make is sound so simple...so i do this last night ..I load up the Roxio DVD i got with my camcorder from the store.. i goto trans the video and of coarse it tells me i cannot do that with this version of Roxio..click her for an upgrade..

Just want to clarify the capture issue with Canon DC10/20/40. The screenshot below is taken from page 107 of the instruction manual that came with Canon devices



If a user clicks on Capture Video instead of Open Disc, the user would be prompt to upgrade.

Ivan

This post has been edited by ivanatrox: 18 July 2006 - 12:13 PM

[Eugenia]

grandpabruce, on Jul 11 2006, 05:22 PM, said:

Help you do what?

I have had this software for 6 months. I have tried everything the lasts three times I tried to use it-I spent over 6 houts trying to get videowave to put together a photo and music project. Today, another 6 hours...same problem..you get to the encoding and it spends an hour or hour and a half and then give you an error message. I did not have problems with EMC7 and EMC7.5. What is wrong with this software?

I have repeatedly tried to reach anyone for assistance and you just get shoved from place to place! I am truly frustrated. I called the customer service number and they suggested I spend another $99 for EMC8 Deluxe. I also downloaded the hotfix for error 80005004. I do not know what to do next. Any suggestions?

Eugenia, on Jul 21 2006, 07:02 PM, said:

I have had this software for 6 months. I have tried everything the lasts three times I tried to use it-I spent over 6 houts trying to get videowave to put together a photo and music project. Today, another 6 hours...same problem..you get to the encoding and it spends an hour or hour and a half and then give you an error message. I did not have problems with EMC7 and EMC7.5. What is wrong with this software?

I have repeatedly tried to reach anyone for assistance and you just get shoved from place to place! I am truly frustrated. I called the customer service number and they suggested I spend another $99 for EMC8 Deluxe. I also downloaded the hotfix for error 80005004. I do not know what to do next. Any suggestions?

[grandpabruce]

Eugenia, on Jul 21 2006, 10:03 PM, said:

I have had this software for 6 months. I have tried everything the lasts three times I tried to use it-I spent over 6 houts trying to get videowave to put together a photo and music project. Today, another 6 hours...same problem..you get to the encoding and it spends an hour or hour and a half and then give you an error message. I did not have problems with EMC7 and EMC7.5. What is wrong with this software?

I have repeatedly tried to reach anyone for assistance and you just get shoved from place to place! I am truly frustrated. I called the customer service number and they suggested I spend another $99 for EMC8 Deluxe. I also downloaded the hotfix for error 80005004. I do not know what to do next. Any suggestions?

A good idea would be to post your system specs, here. Similar to what I have in my signature.

[Eugenia]

grandpabruce, on Jul 21 2006, 08:45 PM, said:

A good idea would be to post your system specs, here. Similar to what I have in my signature.

since I still consider myself a "newbie" this is the configuration data for my computer:

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name OWNER-5A609F855
System Manufacturer GBT___
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~3000 Mhz
BIOS Version/Date Award Software International, Inc. F2, 2/25/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name OWNER-5A609F855\Violet
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 110.40 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.10 GB
Page File C:\pagefile.sys


Name Realtek AC'97 Audio
Manufacturer Realtek
Status OK
PNP Device ID PCI\VEN_1039&DEV_7012&SUBSYS_A0021458&REV_A0\3&61AAA01&0&17
I/O Port 0x0000A000-0x0000A0FF
I/O Port 0x0000A400-0x0000A47F
IRQ Channel IRQ 18
Driver c:\windows\system32\drivers\alcxwdm.sys (5.10.5650, 620.39 KB (635,281 bytes), 5/13/2005 1:45 PM)

Name Unimodem Half-Duplex Audio Device
Manufacturer Microsoft
Status OK
PNP Device ID MODEMWAVE\0\{34139016-449D-477F-AD7C-3389711EFF52}
Driver c:\windows\system32\drivers\modemcsa.sys (5.1.2600.0 (xpclient.010817-1148), 15.75 KB (16,128 bytes), 5/13/2005 2:39 PM)

Drive A:
Description 3 1/2 Inch Floppy Drive

Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 74.52 GB (80,015,491,072 bytes)
Free Space 14.25 GB (15,295,660,032 bytes)
Volume Name


Drive D:
Description CD-ROM Disc

Drive E:
Description CD-ROM Disc



I just got this from my systems tools section. I probably put too much in here. I apologize...just am not aware of what or if this important.

thank you for your response. I just need to know if 1. I have the proper equipment and 2. if my drivers and memory are sufficient. If they are...it must be the program.

thank you and God bless...Eugenia