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Error When Trying To Run A File Backup


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#1 Flatlander59

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Posted 17 December 2010 - 02:50 PM

I have a new HP 450 with Windows 7 home premium and am trying to setup a backup routine. I bought Roxio Backontrack and it came preinstalled with the computer.

My issue is running the file backup after I have selected what I want backed up. After it begins it stops and says I need to be logged in as the administrator to complete. It says an error has occured and check the online documentation. I have and am getting nowhere. I have checked for updates and it is up to date.The about screen has Version 1.3.0 for the file backup portion of Backontrack.

I only have one user for this computer and I am the administrator.



I was able to use the software to backup both The C and D drive and it completed.

Any help would be appreciated
....

#2 tbrewst

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Posted 18 December 2010 - 04:00 AM

Have you checked in the Control Panel to make sure that your profile is set as Administrator?Just asking to make sure.

Try and see what happens if you go to the Start menu,Roxio,Back On Track and RIGHT click and choose Run as Administrator.Does it work then?
RIP Johnny Winter


Terry

64 bitWindows 8.1 OS
AMD FX-8320 8 core 3.5Ghz processor with Arctic Freezer 64 Pro cooling fan
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8Gb G Skill Ripjaws Series DDR3 1600 RAM
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#3 Flatlander59

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Posted 18 December 2010 - 07:35 AM

tbrewst,

Thank you for your response!!!

That was it. I figured it was something that I was doing wrong.
I'm still learning Windows 7 and I bet I'll have more questions,ha.

#4 tbrewst

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Posted 18 December 2010 - 04:03 PM

Glad that helped.
RIP Johnny Winter


Terry

64 bitWindows 8.1 OS
AMD FX-8320 8 core 3.5Ghz processor with Arctic Freezer 64 Pro cooling fan
Gigabyte GA-970A-DS3 AM3+ motherboard
Galaxy  GeForce GTX 550 Ti video card with 1Gb memory
8Gb G Skill Ripjaws Series DDR3 1600 RAM
120GB OCZ Vertex 3 SSD drive
1Tb Hitachi SATA hard drive
LG WH14NS40 Blu-Ray drive
Lite-On iHAS224-06 SATA DVD drive
Rosewill Destroyer case
Cambridge Soundworks THX 5.1 speaker system
Onboard Realtek HD audio
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Samsung 2525W Laser Printer




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