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No Sound Recorded


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#1 leblanc00

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Posted 22 December 2010 - 01:45 PM

I am able to record video from my VHS to my computer, but there is no sound.  What would cause there to be no sound recorded with the video?

#2 ogdens

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Posted 22 December 2010 - 02:36 PM

View Postleblanc00, on 22 December 2010 - 01:45 PM, said:

I am able to record video from my VHS to my computer, but there is no sound.  What would cause there to be no sound recorded with the video?

Havn't got a clue....so, based on the info you have provided us to work with. we will start with a basic question, and go from there.

How do you have it hooked up from your VCR to the Roxio USB.....try to be specific.

Edited by ogdens, 22 December 2010 - 04:02 PM.


#3 Stroupg

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Posted 29 December 2010 - 02:39 PM

I have exactly the same problem. Video received and recorded on DVD, but no sound. Using the Video and Sound outputs from a VCR to the Rixio suppled cconversion device (Red, White and Yellow) and then to a USB port. Am using Vista Pro as operating system. Total system has plenty of resources, 4GB RAM,2.6GHz CPU, etc.Realtek Hi_defAudio system. Have tried several different VHF tapes. Same story each - video OK, no audio.

#4 ogdens

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Posted 29 December 2010 - 04:12 PM

View PostStroupg, on 29 December 2010 - 02:39 PM, said:

I have exactly the same problem. Video received and recorded on DVD, but no sound. Using the Video and Sound outputs from a VCR to the Rixio suppled cconversion device (Red, White and Yellow) and then to a USB port. Am using Vista Pro as operating system. Total system has plenty of resources, 4GB RAM,2.6GHz CPU, etc.Realtek Hi_defAudio system. Have tried several different VHF tapes. Same story each - video OK, no audio.

As a quick test...hook up a DVD player and use that as your source (use the same cables).

#5 Stroupg

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Posted 30 December 2010 - 09:07 AM

Hooked up DVD Player using same cables - same result - video OK - no sound. Also swapped out cables - same result. So - only things left are:
(1) Bad Roxio conversion plug or (2) Roxio Software or Drivers (3) some setting on my computer for sound that needs to be different. Right? From an Internet serach, I see that others have had the same problem. Also, for checking the Roxio site, I do NOT see any software upgrades for the PC version, either for the basic software or drivers. Also, all the USB ports show as working, as well as the sound card. Now what can I try?

View Postogdens, on 29 December 2010 - 04:12 PM, said:

As a quick test...hook up a DVD player and use that as your source (use the same cables).


#6 Jim_Hardin

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Posted 30 December 2010 - 10:25 AM

You Operating System is the most likely...

What system do you have?
Posted Image

#7 cdanteek

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Posted 30 December 2010 - 10:43 AM

When Easy VHS to DVD is running right click the speaker icon down in the systray by the clock, then click open volume mixer. Do you see Easy VHS to DVD listed there? Is there a red x in a circle at the bottom? In device manager under sound video and game controllers with the Roxio USB Device plugged in do you see the two entries with the red arrow?

2.jpg

1.jpg
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

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#8 Stroupg

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Posted 30 December 2010 - 02:25 PM

Computer is self assembled. Mother Board Gigabyte GA-P36-DS3L, CPU is Intel Core 3 Duo E6750@2.66 HHz, 4GB Ram, bulit-in sound is Realtek Hi Def - OS is Windows Vista Home Premium, SP2.

Thanks

View PostJim_Hardin, on 30 December 2010 - 10:25 AM, said:

You Operating System is the most likely...

What system do you have?


#9 Stroupg

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Posted 30 December 2010 - 02:30 PM

Easy VHS to DVD is listed. There is a red "x"in circle only if I toggle the soeaker ico to "Mute."  (or maybe it's a circle with a slash?)- anyway, not normally there. In Device Manager it shows REaltek Hi Definition,Roxio Video Caprture USB and USB Audio Device - does NOT show USB 2861. Maybe a driver problem??

Thanks,

Glenn

View Postcdanteek, on 30 December 2010 - 10:43 AM, said:

When Easy VHS to DVD is running right click the speaker icon down in the systray by the clock, then click open volume mixer. Do you see Easy VHS to DVD listed there? Is there a red x in a circle at the bottom? In device manager under sound video and game controllers with the Roxio USB Device plugged in do you see the two entries with the red arrow?

Attachment 2.jpg

Attachment 1.jpg


#10 cdanteek

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Posted 30 December 2010 - 02:36 PM

Quote

There is a red "x"in circle only if I toggle the soeaker ico to "Mute." (or maybe it's a circle with a slash?)- anyway, not normally there.

I don't understand any of the  above!



Quote

n Device Manager it shows REaltek Hi Definition,Roxio Video Caprture USB and USB Audio Device - does NOT show USB 2861.

With the program closed and the USB device not plugged in. Put the disc in a drive and when the installer opens choose next, then repair..

See if that gets you the correct ( two red arrows listing) in device manager.

Edited by cdanteek, 30 December 2010 - 02:36 PM.

cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  

#11 Stroupg

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Posted 30 December 2010 - 04:58 PM

View Postcdanteek, on 30 December 2010 - 02:36 PM, said:

I don't understand any of the  above!

Sorry to confuse - Realtek shows sliders for volume, as well as a small speaker icon for each - if I click the speaker, it will toggle between "On" and "Mute" for that particular device.





With the program closed and the USB device not plugged in. Put the disc in a drive and when the installer opens choose next, then repair..

See if that gets you the correct ( two red arrows listing) in device manager.


I repaired the installation, but same results, same display in Device manager - shows only a generic USB Audio device (Microsoft). Even after reoair, USB 2861 does not appear. FYI, my Roxio software shows as Build 201B23QA, VHS and I have checked for updates - none available.

#12 cdanteek

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Posted 31 December 2010 - 07:07 AM

Have you tried a clean uninstall and reinstall?

I would follow # 11 in my signature. Your version, install the software and reboot before plugging in the USB Device. Then see if the correct drivers show in device manager.

11.Click here.Clean install instructions for Creator 2009 & 2010 on Windows 7 and Vista
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  

#13 Stroupg

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Posted 31 December 2010 - 04:56 PM

I'll try a clean install and see if that works over the weekend. May I ask ifthere's any difference between the instructions for Creator and Easy VHS to DVD, which is where the problem lies? FYI, I did install the software before I plugged in the Roxio device. However, I did not disable my Anti-Virus program before installing the software (Zone Alarm).
Thanks,

Glenn

Edited by Stroupg, 31 December 2010 - 07:18 PM.


#14 Stroupg

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Posted 17 January 2011 - 02:36 PM

View PostStroupg, on 31 December 2010 - 04:56 PM, said:

I'll try a clean install and see if that works over the weekend. May I ask ifthere's any difference between the instructions for Creator and Easy VHS to DVD, which is where the problem lies? FYI, I did install the software before I plugged in the Roxio device. However, I did not disable my Anti-Virus program before installing the software (Zone Alarm).
Thanks,

Glenn


Finally got time to trya clean install - followed instructions excatly and also made Ristry changes as listed. Same results. Out of frustration, I pulled out an old computer from th closet and trying installing Easy VHS to DVD on it. It worked! However, this machine is XP Pro, SP 2 versus Vista. I never did see a listing for USB 2861 in Device Manager on either computer. However the XP machine show under "Sound, Video and game controllers: USB Audio. Checking the properties, it shows for location - location 0 and "(USB 2861 Devices)"

I would still like to use the product on my regular Vista machine, since that is where I do my work. The old XP machines is for use when I have to use a device (like a film scanner) for which there are no drivers later than for XP. Plus my wife will not long tolerate a third machine sitting in the middle of the floor. What can I try next since a clean un-install and re-Install did not work?

#15 bobby905

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Posted 11 March 2011 - 03:13 PM

i need help i get no sound

#16 ogdens

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Posted 11 March 2011 - 04:05 PM

View Postbobby905, on 11 March 2011 - 03:13 PM, said:

i need help i get no sound


Based on the lack of any details, I have not got a clue what your problem is.

Maybe if you read some of the other post's here  (   http://forums.suppor...asy-vhs-to-dvd/ ) you will get the idea of what we need to help you.

Post # 7 has one suggestion, but without any details we would be guessing,

Edited by ogdens, 11 March 2011 - 04:22 PM.





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