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leblanc00

No Sound Recorded

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I am able to record video from my VHS to my computer, but there is no sound. What would cause there to be no sound recorded with the video?

 

Havn't got a clue....so, based on the info you have provided us to work with. we will start with a basic question, and go from there.

 

How do you have it hooked up from your VCR to the Roxio USB.....try to be specific.

Edited by ogdens

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I have exactly the same problem. Video received and recorded on DVD, but no sound. Using the Video and Sound outputs from a VCR to the Rixio suppled cconversion device (Red, White and Yellow) and then to a USB port. Am using Vista Pro as operating system. Total system has plenty of resources, 4GB RAM,2.6GHz CPU, etc.Realtek Hi_defAudio system. Have tried several different VHF tapes. Same story each - video OK, no audio.

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I have exactly the same problem. Video received and recorded on DVD, but no sound. Using the Video and Sound outputs from a VCR to the Rixio suppled cconversion device (Red, White and Yellow) and then to a USB port. Am using Vista Pro as operating system. Total system has plenty of resources, 4GB RAM,2.6GHz CPU, etc.Realtek Hi_defAudio system. Have tried several different VHF tapes. Same story each - video OK, no audio.

 

As a quick test...hook up a DVD player and use that as your source (use the same cables).

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Hooked up DVD Player using same cables - same result - video OK - no sound. Also swapped out cables - same result. So - only things left are:

(1) Bad Roxio conversion plug or (2) Roxio Software or Drivers (3) some setting on my computer for sound that needs to be different. Right? From an Internet serach, I see that others have had the same problem. Also, for checking the Roxio site, I do NOT see any software upgrades for the PC version, either for the basic software or drivers. Also, all the USB ports show as working, as well as the sound card. Now what can I try?

 

As a quick test...hook up a DVD player and use that as your source (use the same cables).

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When Easy VHS to DVD is running right click the speaker icon down in the systray by the clock, then click open volume mixer. Do you see Easy VHS to DVD listed there? Is there a red x in a circle at the bottom? In device manager under sound video and game controllers with the Roxio USB Device plugged in do you see the two entries with the red arrow?

 

post-97-004547500 1293734596.jpg

 

post-97-072349400 1293734463.jpg

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Computer is self assembled. Mother Board Gigabyte GA-P36-DS3L, CPU is Intel Core 3 Duo E6750@2.66 HHz, 4GB Ram, bulit-in sound is Realtek Hi Def - OS is Windows Vista Home Premium, SP2.

 

Thanks

 

You Operating System is the most likely...

 

What system do you have?

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Easy VHS to DVD is listed. There is a red "x"in circle only if I toggle the soeaker ico to "Mute." (or maybe it's a circle with a slash?)- anyway, not normally there. In Device Manager it shows REaltek Hi Definition,Roxio Video Caprture USB and USB Audio Device - does NOT show USB 2861. Maybe a driver problem??

 

Thanks,

 

Glenn

When Easy VHS to DVD is running right click the speaker icon down in the systray by the clock, then click open volume mixer. Do you see Easy VHS to DVD listed there? Is there a red x in a circle at the bottom? In device manager under sound video and game controllers with the Roxio USB Device plugged in do you see the two entries with the red arrow?

 

post-97-004547500 1293734596.jpg

 

post-97-072349400 1293734463.jpg

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There is a red "x"in circle only if I toggle the soeaker ico to "Mute." (or maybe it's a circle with a slash?)- anyway, not normally there.

 

I don't understand any of the above!

 

 

 

n Device Manager it shows REaltek Hi Definition,Roxio Video Caprture USB and USB Audio Device - does NOT show USB 2861.

 

With the program closed and the USB device not plugged in. Put the disc in a drive and when the installer opens choose next, then repair..

 

See if that gets you the correct ( two red arrows listing) in device manager.

Edited by cdanteek

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I don't understand any of the above!

 

Sorry to confuse - Realtek shows sliders for volume, as well as a small speaker icon for each - if I click the speaker, it will toggle between "On" and "Mute" for that particular device.

 

 

 

 

 

With the program closed and the USB device not plugged in. Put the disc in a drive and when the installer opens choose next, then repair..

 

See if that gets you the correct ( two red arrows listing) in device manager.

 

 

I repaired the installation, but same results, same display in Device manager - shows only a generic USB Audio device (Microsoft). Even after reoair, USB 2861 does not appear. FYI, my Roxio software shows as Build 201B23QA, VHS and I have checked for updates - none available.

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Have you tried a clean uninstall and reinstall?

 

I would follow # 11 in my signature. Your version, install the software and reboot before plugging in the USB Device. Then see if the correct drivers show in device manager.

 

11.Click here.Clean install instructions for Creator 2009 & 2010 on Windows 7 and Vista

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I'll try a clean install and see if that works over the weekend. May I ask ifthere's any difference between the instructions for Creator and Easy VHS to DVD, which is where the problem lies? FYI, I did install the software before I plugged in the Roxio device. However, I did not disable my Anti-Virus program before installing the software (Zone Alarm).

Thanks,

 

Glenn

Edited by Stroupg

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I'll try a clean install and see if that works over the weekend. May I ask ifthere's any difference between the instructions for Creator and Easy VHS to DVD, which is where the problem lies? FYI, I did install the software before I plugged in the Roxio device. However, I did not disable my Anti-Virus program before installing the software (Zone Alarm).

Thanks,

 

Glenn

 

 

Finally got time to trya clean install - followed instructions excatly and also made Ristry changes as listed. Same results. Out of frustration, I pulled out an old computer from th closet and trying installing Easy VHS to DVD on it. It worked! However, this machine is XP Pro, SP 2 versus Vista. I never did see a listing for USB 2861 in Device Manager on either computer. However the XP machine show under "Sound, Video and game controllers: USB Audio. Checking the properties, it shows for location - location 0 and "(USB 2861 Devices)"

 

I would still like to use the product on my regular Vista machine, since that is where I do my work. The old XP machines is for use when I have to use a device (like a film scanner) for which there are no drivers later than for XP. Plus my wife will not long tolerate a third machine sitting in the middle of the floor. What can I try next since a clean un-install and re-Install did not work?

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i need help i get no sound

 

 

Based on the lack of any details, I have not got a clue what your problem is.

 

Maybe if you read some of the other post's here ( http://forums.suppor...asy-vhs-to-dvd/ ) you will get the idea of what we need to help you.

 

Post # 7 has one suggestion, but without any details we would be guessing,

Edited by ogdens

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