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Retrieval Issue Newbie Multiple-disc error message

#1 User is offline   jiva 

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Posted 12 July 2006 - 12:22 PM

Hello! :)
Followed links and leads and was able to create a backup of a few files and retrieve same. Very good.
Endeavored to back up MORE files, Roxio seemed to “think” 2 discs were called for. During the process of backing up, only 1 CD was called for. After completion, unable to access the CD either via Win Explorer or Roxio. In the Retrieve app, error message is: “A multiple-disc project disc could not be found.”
With the successful back up, just pop it in the drive, and all options are viable. With the “bad” one, nothing works. Attempted access via Win XP leads to system crach. I have tried other fresh discs. I am unable to access the written to disc via Win explorer 6+. Any information is very much appreciated.
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#2 User is offline   james_hardin 

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Posted 12 July 2006 - 04:21 PM

You should be using some CD-RW's to experiment with before going too far with this. Then start a new project and see what happens.

There are actually 2 different programs for backup in the Suite and they are not interchangeable. Pay close attention to the one you are using.

BackUpMyPC (BUMP) discs are not accessible with out the BUMP program. Roxio Backup projects are slightly accessible through Explorer but Retreive.exe is really needed.
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#3 User is offline   jiva 

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Posted 13 July 2006 - 03:06 AM

Hello! Thanks for responding. I've interspersed here:

You should be using some CD-RW's to experiment with before going too far with this. Then start a new project and see what happens.

That’s a 10-4. This IS the experiment phase for me.

There are actually 2 different programs for backup in the Suite and they are not interchangeable. Pay close attention to the one you are using.

I know. I prefer the Roxio way (Explorer accessible) and / but Retrieve.exe will not handle. Again, a very small back up is and was totally viable in every way. This larger one is not one of those mega deals, just bigger than the first. Specifically, I get this “Multi-disc ... not found” error, though I am not dealing with a multi disc project. YET! :)

Experiment is good and that is what I’m doing as I have been addicted to PCs since ‘78, but have never yet in all my finger-do-the-walking travails and travels, executed a successful back up ... well, not since the advent of the mouse anyway.

As part of experimenting I have also formatted a CD using Roxio, (under “tools” I think) but then Roxio “says,” “Please insert a disc.”

Well, it is always SOMETHING! Hopefully via this board, back ups will be one thing less. I am quite stuck! :huh:

BackUpMyPC (BUMP) discs are not accessible with out the BUMP program. Roxio Backup projects are slightly accessible through Explorer but Retreive.exe is really needed.

10-4! :D It is encouraging to have heard from someone on this. Hopefully I'll be in the "Got it done" category soon! I can't afford the $35 for tech help!! Ask Roxio is not helpful either (to me ... at this time )
Come back?
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#4 User is offline   james_hardin 

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Posted 13 July 2006 - 12:29 PM

Formatting is only done for discs that are to be used in conjunction with Drag to Disc, a packet writer.

Once formatted, these discs are only usable in D2D. All other applications require BLANK media.

Packet writers like D2D are about the least reliable form of burning ever devised!

I have only used Roxio Backup once or twice and since erased the discs. While your disc contents may be viewable using Explorer they can only be recovered (copied) if it is not a Split file and if compression was not used. Otherwise you must use Retrieve.exe to get them back.

Retrieve can be launched from your Suite or a copy is put on every Set and should auto start when the disc is inserted.

In my opinion it is not worth the effort. When I back up, I use Classic with a Data Disc Project and limit it to one disc, which I set to Read Only during burn.

These discs are rock solid and always work as expected. After all these years burning have been available to PC users, I cannot recall anyone ever asking about recovering a file for this method…

I suppose if you work a little and get proficient with a specific backup program, you can approach the reliability of a Data Disc.

My experience with backup & recovery has not been too good. In 25 years of computing I have probably needed a file recovered 10 times. Of that 10, I think I have only had 2 or 3 successes… Last success was only last week!

With my CDs I can't think of a time when it didn't work.
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#5 User is offline   jiva 

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Posted 13 July 2006 - 01:31 PM

Formatting is only done for discs that are to be used in conjunction with Drag to Disc, a packet writer.
Once formatted, these discs are only usable in D2D.

Ah! D2D?!! (Scrathes head here)

All other applications require BLANK media.

This is a good fundamental tip ... much appreicated becuase it is so fundamental that people who do not know (like me) do not know that we don't know, and people who do know often kind of assume everyone knows. So ... thanks ... that was gold.

Packet writers like D2D are about the least reliable form of burning ever devised!

D2D ... packet writing I have heard of. I think maybe packet writing leads to increased speed and ostensibly, wishfully, more efficiency. Good for webwork.

I have only used Roxio Backup once or twice and since erased the discs. While your disc contents may be viewable using Explorer they can only be recovered (copied) if it is not a Split file and if compression was not used.

Point of Information: In my experimenting, I did recover a file via the Explorer. (On the backup which worked) Maybe that has been part of an update ... I opened a *.jpg liseted via the Explorer, with Photshop, and assumed I could have saved it to disk, since I could otherwise manipulate the file. Interestingly, this file was also compressed.

Otherwise you must use Retrieve.exe to get them back.
Retrieve can be launched from your Suite or a copy is put on every Set and should auto start when the disc is inserted.

10-4. This is known here :)

In my opinion it is not worth the effort.

There it is! :huh: HAH! Thanks! :D Good to know ... When a process seems ornery, I suspect the error is local.

When I back up, I use Classic

Ah! Classic? Yes, I see.

with a Data Disc Project and limit it to one disc, which I set to Read Only during burn.

These discs are rock solid and always work as expected. After all these years burning have been available to PC users, I cannot recall anyone ever asking about recovering a file for this method…

I suppose if you work a little and get proficient with a specific backup program, you can approach the reliability of a Data Disc.

Yes. But ... as you say ... sometimes it is not worth it.

My experience with backup & recovery has not been too good. In 25 years of computing I have probably needed a file recovered 10 times. Of that 10, I think I have only had 2 or 3 successes… Last success was only last week!
With my CDs I can't think of a time when it didn't work.

My take away here is that the data disc method is simpler and it works. Roger that. I'm on it, and I thank you!
jivaout

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#6 User is offline   lynn98109 

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Posted 29 July 2006 - 06:03 AM

If you format a CD or DVD disc, it is formated with Drag2Disc, and will only work with Drag2Disc. It will call up Drag2Disc evry time you put it in. It's what I call "Basic False Analogy" - you format the floppy, then use the floppy - therefore you format the CD-R or CD-RW, then use the CD-R or CD-RW. For all the other programs within the suite (the ones which are better for keeping your data long-term), use a BLANK blank disc, directly out of the package or off the spindle.

"Never trust your ONLY copy of an important file to a Packet-Written Program, like DirectCD, Drag-to-Disc, Nero's InCD, Sonic's DLA, etc. Packet-Written discs tend to fail, usually at the worst possible time."

Drag2Disc is NOT a good choice for system backup. If you are moving a COPY of a file from one computer to another, it's a fine tool.

If you want to KEEP the data, NEVER format the disc.

If the idea is to backup a computer, use a backup program. BUMP is one such program (and it deals with any formatting that is needed); Norton Ghost and Acronis True Image are other such programs.

To "backup" a computer using discs you have formatted yourself is the same thing as taking the data and tossing it in the wastebasket.

Lynn
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#7 User is offline   jiva 

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Posted 29 July 2006 - 12:48 PM

Hello! :)
I purchased Roxio for back ups. Roxio trashed a couple of applications on this machine ... one of them a video driver, the other I think Sonic. At any rate, I can no longer write to the D drive. I have uninstalled Roxio reparied the video driver, and purchased Norton Ghost ... but I can not write to the D drive at all currently. Though before Roxio appeared here I certainly could.
I can not format anything in the D drive anymore currently. I can not save a file to the D drive at this time. I think the issue may now have come down to some interaction between Roxio and Sonic. Microsoft knowledge base is not too helpful. Any information contributed here is very much appreciated.


Thanks for responding to this topic.

Come back?

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#8 User is offline   grandpabruce 

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Posted 29 July 2006 - 02:01 PM

View Postjiva, on Jul 29 2006, 03:48 PM, said:

Hello! :)
I purchased Roxio for back ups. Roxio trashed a couple of applications on this machine ... one of them a video driver, the other I think Sonic. At any rate, I can no longer write to the D drive. I have uninstalled Roxio reparied the video driver, and purchased Norton Ghost ... but I can not write to the D drive at all currently. Though before Roxio appeared here I certainly could.
I can not format anything in the D drive anymore currently. I can not save a file to the D drive at this time. I think the issue may now have come down to some interaction between Roxio and Sonic. Microsoft knowledge base is not too helpful. Any information contributed here is very much appreciated.


Thanks for responding to this topic.

Come back?

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jivajiva (President Club Services)


Sounds like you have DLA installed, along with Drag to Disc. They won't get along. Dump one of them.
Life is good!
GrandpaBruce
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Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
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#9 User is offline   jiva 

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Posted 30 July 2006 - 11:48 AM

I'd uninstalled Roxio and concomitant aps. Problem solved here via Dell Forum. I was given a link, I followed that link and "OK" to all questions ... reboot and we are good to go. j


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#10 User is offline   grandpabruce 

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Posted 30 July 2006 - 01:02 PM

View Postjiva, on Jul 30 2006, 02:48 PM, said:

I'd uninstalled Roxio and concomitant aps. Problem solved here via Dell Forum. I was given a link, I followed that link and "OK" to all questions ... reboot and we are good to go. j



Great! So the EMC 8 software is working well for you. Glad to hear it.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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