thank for any help
Installation Of Creator 10
#1
Posted 06 January 2011 - 09:48 AM
thank for any help
#2
Posted 06 January 2011 - 10:33 AM
johno8, on 06 January 2011 - 09:48 AM, said:
thank for any help
Johno, The first thing we have to clarify is what product you have. There are three that it could be. Creator 2010, Easy Media Creator 10 or Creator 10.x with a two letter designation to show OEM designer (e.g. DE = Dell).
You must also let us know if your computer exceeds the minimum requirements.
You said that this is a reinstall. Why did you have to do that? I think there were some items left behind or deleted accidentally during your uninstall.
Try this. Make a restore point or a disc back up.
Download and UNinstall Creator "10" using Revo Uninstaller (Free download from cnet.com). Do so in the moderate mode. Accept that it will delete some (lots) registry entries.
Do this prep.
Keep your anti-virus OFF; not just paused and reinstall.
This has a lot of different problems for many people.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#3
Posted 06 January 2011 - 02:26 PM
Processor Intel® Core2 CPU 6600 @ 2.40GHz
Processor Speed 2.34 GHz
Memory (RAM) 4096 MB
Operating System Microsoft Windows XP Professional
Operating System Version 5.1.2600
i had to format because of a virus thanks johno
#4
Posted 06 January 2011 - 02:33 PM
johno8, on 06 January 2011 - 02:26 PM, said:
Processor Intel® Core™2 CPU 6600 @ 2.40GHz
Processor Speed 2.34 GHz
Memory (RAM) 4096 MB
Operating System Microsoft Windows XP Professional
Operating System Version 5.1.2600
i had to format because of a virus thanks johno
Did you try the suggested fix in post #2????
#5
Posted 07 January 2011 - 10:02 AM
thanks for the help
johno
#6
Posted 07 January 2011 - 10:34 AM
johno8, on 07 January 2011 - 10:02 AM, said:
thanks for the help
johno
That was an issue for an earlier version of EMC but that problem was fixed in EMC 10. Do you or did you have an earlier version on your computer?
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#7
Posted 07 January 2011 - 10:41 AM
#8
Posted 07 January 2011 - 10:47 AM
johno8, on 07 January 2011 - 10:41 AM, said:
I have been looking for solutions to this issue and the only one that even came close was to uninstall and then use Microsoft's Installer Clean Up Utility (google for it) to remove the lisitng for EMC 10 and for DirectX installer service.
Microsoft no longer supports that utility so you do have to google for it and read the instructions. For reference you can go here.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#9
Posted 07 January 2011 - 11:40 AM
johno8, on 07 January 2011 - 10:41 AM, said:
Since EMC 10 did not come out until Sep 2007 or so, you must have been using something else in 2004
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#10
Posted 08 January 2011 - 10:16 AM
thanks johno
#11
Posted 08 January 2011 - 11:07 AM
johno8, on 08 January 2011 - 10:16 AM, said:
thanks johno
EMC 10 does not require mpeg2 activation. Answer post #6.
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#12
Posted 08 January 2011 - 03:03 PM
thanks johno
#13
Posted 08 January 2011 - 03:47 PM
johno8, on 08 January 2011 - 03:03 PM, said:
thanks johno
There seems to be a failure to communicate here... Read post #6
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#14
Posted 08 January 2011 - 04:48 PM
johno8, on 08 January 2011 - 03:03 PM, said:
thanks johno
You may have had a version of EMC 9 on your computer, before you installed EMC 10. But, since you fail to answer any of the questions asked of you, you will probably have to find the answer on your own.
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#15
Posted 09 January 2011 - 03:03 AM
thanks, johno.
#16
Posted 09 January 2011 - 04:09 AM
johno8, on 09 January 2011 - 03:03 AM, said:
thanks, johno.
I refer you again to post #2 - use Revo Uninstaller to Uninstall all Roxio and Sonic applications that show up. Make sure you select to delete all the entries in your registry that it suggests. Do not skip that step or get bent out of shape with the amount of entries and the time that it takes. Reinstall after preparing your computer as in the link in post 2.
There may have been something pre-installed on your computer when you got it so make sure that you carefully look for ANYTHING Roxio or SONIC.
You have XP do you have SP3? Are you using IE 9?
What anti-virus do you have/did you use? It is possible that it did not remove all the bad guys. Try this free check programto see if your computer is still infected with rootkits or other..
I have no other suggestions.
Remember that we are users and do not work for Roxio so our suggestions are from things that have worked for us or for others. We are not looking over your shoulder to see if you are following the driections exactly or taking shortcuts. If you want to get it to work, perhaps more attention to datail would be in order.
Edited by sknis, 09 January 2011 - 04:26 AM.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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