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Unstable Connection Error On A Mac


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#1 Ucancallmeal

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Posted 07 January 2011 - 08:12 AM

Hello all,

I get an unstable connection error using Toast 10 a lot of the time.
Using Toast 10.0.8.

Tried making and then burning a disk image with Toast from a .mov file exported from Final Cut Express. But that didn't work either.

I am using a Mac Book Pro and OSX 10.5.8 and have an external La Cie burner that I use with Toast.

I can occasionally burn using iDVD and my external La CIe burner together.

My internal drive is not burning DVD's for some reason but will do CD's.

Is it the length of project or something like that?
Where do you go to research error codes in human english?

Thanks for any help,
My customer is waiting...

Al

Edited by Ucancallmeal, 07 January 2011 - 08:13 AM.


#2 tsantee

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Posted 07 January 2011 - 01:04 PM

An unstable connection suggests a communication problem with the drive. But it could be something else. If you have Disk Warrior this could be a good time to run it. As an experiment see if it works to burn a disc after a new start up (not just a restart).
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#3 Ucancallmeal

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Posted 08 January 2011 - 12:34 PM

View Posttsantee, on 07 January 2011 - 01:04 PM, said:

An unstable connection suggests a communication problem with the drive. But it could be something else. If you have Disk Warrior this could be a good time to run it. As an experiment see if it works to burn a disc after a new start up (not just a restart).


Tried a reboot but no help.
Get an unstable connection or disk failed to be written. -32030
The La Cie started to write a little on the disk but then stops.
Thanks for suggestion...

Al

#4 tsantee

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Posted 08 January 2011 - 02:55 PM

View PostUcancallmeal, on 08 January 2011 - 12:34 PM, said:

Tried a reboot but no help.
Get an unstable connection or disk failed to be written. -32030
The La Cie started to write a little on the disk but then stops.
Thanks for suggestion...

Al
It might be the drive itself. Maybe a laser cleaning disc can help. Since it can burn CDs that gives a clue that the problem may be with the DVD-writing laser.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#5 Ucancallmeal

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Posted 08 January 2011 - 03:33 PM

View Posttsantee, on 08 January 2011 - 02:55 PM, said:

It might be the drive itself. Maybe a laser cleaning disc can help. Since it can burn CDs that gives a clue that the problem may be with the DVD-writing laser.


I just bought a lens cleaner for my laptop drive and it made no diff. Although my laptop will burn CD's it won't burn even a 2 min DVD. Spits it out right when it begins to write on the disk.
Same as the La Cie external. Makes me think it is software. I will try the laser cleaner in the La Cie and see..

The laser cleaner has really poor instructions. There are 3 tracks on the disk and the first is the intro. 2nd track is 30 mins. long and it is entitled "cleaning" but yet the instructions don't say anything about it.
It just says skip to track 3 which is music and says you are done????

thanks,
Al

#6 tsantee

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Posted 09 January 2011 - 02:10 PM

View PostUcancallmeal, on 08 January 2011 - 03:33 PM, said:

I just bought a lens cleaner for my laptop drive and it made no diff. Although my laptop will burn CD's it won't burn even a 2 min DVD. Spits it out right when it begins to write on the disk.
Same as the La Cie external. Makes me think it is software. I will try the laser cleaner in the La Cie and see..

The laser cleaner has really poor instructions. There are 3 tracks on the disk and the first is the intro. 2nd track is 30 mins. long and it is entitled "cleaning" but yet the instructions don't say anything about it.
It just says skip to track 3 which is music and says you are done????

thanks,
Al
Open System Profiler and look to see what formats your internal and external DVD drives can burn. It probably will describe what you think it should. But if it doesn't show support for burning DVD media then the problem is the OS. Unlikely, but worth a look. You've troubleshooted everything else I can think of. You could try saving as a disc image, change the .toast extension to .dmg and give Disk Utility a try at burning the DVD.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#7 mooblie

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Posted 10 January 2011 - 08:27 AM

I had that message with an external LG BD Writer.  I never proved this, but I always wondered if the BD writer used more DC power when writing BDs than the external enclosure is capable of providing.  

Thus, it all works at first, but once it starts BD-writing, the drive behaves erratically (and I got that "Unstable Connection" message).  

I put the writer in another (more expensive) enclosure, and the problem went away.

Edited by mooblie, 10 January 2011 - 08:29 AM.

Martin at HeadSpin HD now on Blu-ray

#8 Ucancallmeal

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Posted 10 January 2011 - 08:44 AM

View Postmooblie, on 10 January 2011 - 08:27 AM, said:

I had that message with an external LG BD Writer.  I never proved this, but I always wondered if the BD writer used more DC power when writing BDs than the external enclosure is capable of providing.  

Thus, it all works at first, but once it starts BD-writing, the drive behaves erratically (and I got that "Unstable Connection" message).  

I put the writer in another (more expensive) enclosure, and the problem went away.

Hey Mooblie,
I haven't tried burning a BD (BLue Ray?) disk yet. This is all to DVD-R verbatims.

I hooked the La Cie external to my old G4 imac and successfully burned a short 2-3 minute disk using Toast Basic  7. Go figure.

Perhaps the La Cie and Toast don't like it when my external La Cie Drive with all my video footage is hoooked up to the computer at the same time as
teh burner.
My MB Pro can burn to any kind of disk- has superdrive although it is not working either!

BTW, what determines how fast the disk gets burned? The computer or Toast and the drive. Could I burn large
files just as fast using my old iMac as my MB Pro?


thanks for help,
Al

Edited by Ucancallmeal, 10 January 2011 - 08:48 AM.


#9 tsantee

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Posted 10 January 2011 - 05:28 PM

View PostUcancallmeal, on 10 January 2011 - 08:44 AM, said:

Hey Mooblie,
BTW, what determines how fast the disk gets burned? The computer or Toast and the drive. Could I burn large
files just as fast using my old iMac as my MB Pro?


thanks for help,
Al
The optical drive's firmware checks the disc media to determine available burn speeds. The Best setting in Toast is the fastest speed the drive tells Toast it can burn. Of course, burn speeds vary as the disc is burned from the inside toward the outside.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#10 Ucancallmeal

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Posted 10 January 2011 - 06:10 PM

View Posttsantee, on 10 January 2011 - 05:28 PM, said:

The optical drive's firmware checks the disc media to determine available burn speeds. The Best setting in Toast is the fastest speed the drive tells Toast it can burn. Of course, burn speeds vary as the disc is burned from the inside toward the outside.

So a slow computer can burn as fast as  a fast computer?

#11 tsantee

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Posted 11 January 2011 - 02:34 PM

View PostUcancallmeal, on 10 January 2011 - 06:10 PM, said:

So a slow computer can burn as fast as  a fast computer?
Sure. What limits the speed is the bus and the limitations of the drive and media. Any recent computer can outperform those bottlenecks.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#12 Ucancallmeal

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Posted 11 January 2011 - 02:59 PM

View Posttsantee, on 11 January 2011 - 02:34 PM, said:

Sure. What limits the speed is the bus and the limitations of the drive and media. Any recent computer can outperform those bottlenecks.


ok thanks.

Other than my La Cie external hard drive (not burner drive) dieing when I plugged into the old iMac, things worked.  I at least have a way to burn now.
Thanks for all the help. I hope to get to the bottom of the unstable connection error and when I do I will report back.

Thanks,
Al




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