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Unrecoverable device error while creating slideshow


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#1 ashap89

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Posted 13 January 2011 - 07:18 AM

@Hello,
I'm trying to build a slide show. When I'm burning to disk I'm getting error message "An unrecoverable device error occurred. Error while  Recording Slideshow" actually 2 times.
If somebody could help me to find some log file that tells exactly what cause the problem.
Best regards
AS

#2 sknis

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Posted 13 January 2011 - 01:01 PM

View Postashap89, on 13 January 2011 - 07:18 AM, said:

@Hello,
I'm trying to build a slide show. When I'm burning to disk I'm getting error message "An unrecoverable device error occurred. Error while  Recording Slideshow" actually 2 times.
If somebody could help me to find some log file that tells exactly what cause the problem.
Best regards
AS

We need more information.  Read this (link) and supply the information it asks for.

Just in case, read this Kb article.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#3 ashap89

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Posted 15 January 2011 - 06:52 AM

Error code or issue:
What kind of project were you working on: Creating slide show

What kinds of files were you using and where did you get them?
Jpgs from my cameera and mp3s downlowaded

Did you complete your project or did it stop at a certain point in the process?
I have completed my project then I made some enhancement and rotations.

Have you ever successfully completed the task that you are contacting us about?
I have completed many projects like this one

Did you make any changes to your computer recently? (new applications, updates, etc) If so, what?
No I didn’t


Operating System (including service packs): Windows 7
Make: DELL
Model:
Video card:
Processor speed:
Pentium Dual CPU E2160 @1.80 Ghz
RAM: 4 GB
Free hard drive space: 98GB

I last did an operating system update on: 1/11/11 (autmaticaly)

I have saved as ISO file and copyed on disk. It works.

#4 sknis

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Posted 15 January 2011 - 07:59 AM

View Postashap89, on 15 January 2011 - 06:52 AM, said:

I have saved as ISO file and copyed on disk. It works.

So the issue is resolved?
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#5 ashap89

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Posted 15 January 2011 - 01:28 PM

Dear Digital Guru
Thanks a lot for your help.
One more think is bothering me:
When I burned disk I got 2 foulders:
Roxioplazma and Video_ts
Roxioplazma has 3 files and one of them PROJECTDATA.DMSD whth is missing in
Roxioplazma folder of ISO file
Best regards
Alex S




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