Hello,
My Roxio Easy Media Creator 9 home edition on my Windows Vista program has run just fine for a couple of years. But recently, I tried to open the program and it always says that the program has closed. I 'check online for solutions' and 'view details'. Problem signature.doc25K50 downloads attachment is the message it gives me. I even tried to download an update but can't get that to open in a readable form. I have the disk that came with my dell computer, as Roxio EMC9 came pre-loaded, I tried to repair, and then to re-install but no matter what I do I can't get it to open up anymore. Any suggestions?
m signature:
Problem Event Name: APPCRASH
Application Name: Roxio_Central33.exe
Application Version: 3.30.65.4
Application Timestamp: 454f9fda
Fault Module Name: QuickTime.qts
Fault Module Version: 7.69.80.9
Fault Module Timestamp: 4cf4536a
Exception Code: c0000005
Exception Offset: 0002df58
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 8230
Additional Information 2: aa8d2f56bdd31684cc76961ac8213ef1
Additional Information 3: faa7
Additional Information 4: d6b1400977e09797f73af63ee7506a3c
Quote
I have the disk that came with my dell computer, as Roxio EMC9 came pre-loaded, I tried to repair, and then to re-install but no matter what I do I can't get it to open up anymore. Any suggestions?
Came pre-loaded on my Dell are the key words here. Have you contacted Dell support?
cd ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ My Computer Specs click show.
Spoiler
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...
Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner. 2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives. 3.Click here CD-DVD Speed 4.Click here CD-DVD Speed - A user guide 5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x. 6.Click hereYou can no longer access the CD drive or the DVD drive. 7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here 8.Click here How to uninstall IE 7 and WMP 11. 9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application 10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.). 11.Click here. Complete Uninstall of Creator 2011 & Creator 2012 12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7) 13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP) 14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista 15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP 16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility 17. Click here Finding Your Computer Specs And Roxio Software Version Number.
If you have the EMC 9 disc, I'd suggest you do a complete uninstall of EMC 9, rather than just trying to reinstall or repair. You need to get all the broken bits and debris out before you reinstall.
Use the method shown by clicking on #14 in Cdanteek's signature to completely uninstall it. Then reboot and try reinstalling it from your disc.
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Edited by Brendon, 01 February 2011 - 08:09 PM.
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
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Problem signature.doc 25K
50 downloads attachment is the message it gives me. I even tried to download an update but can't get that to open in a readable form. I have the disk that came with my dell computer, as Roxio EMC9 came pre-loaded, I tried to repair, and then to re-install but no matter what I do I can't get it to open up anymore. Any suggestions?
