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Light Scribe

Started by rickharris , Feb 11 2011 06:08 PM

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#1 rickharris

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Posted 11 February 2011 - 06:08 PM

I'm trying to make light Scribe labels again.

When I start Laser Label Disk in Creator 9 I get this message "Express Labeler has encountered a problem and has to close."
OS is win XP, Plextor DVD Burner PX-880U

Any help will be appresiated.

Thanks: Rick

#2 sknis

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Posted 12 February 2011 - 06:13 AM

View Postrickharris, on 11 February 2011 - 06:08 PM, said:

I'm trying to make light Scribe labels again.

When I start Laser Label Disk in Creator 9 I get this message "Express Labeler has encountered a problem and has to close."
OS is win XP, Plextor DVD Burner PX-880U

Any help will be appresiated.

Thanks: Rick

Well,  you could always do a clean uninstall /reinstall which will take time and patience OR

You could go to theLight Scribe web site (link) and 1) Run the diagnosis test you see there.  If the test shows that everything is OK, then download and run one of the free Light Scribe software you see there. or download and run one of the two trial pieces of software you find there.  I use the Surething software all the time.  I have not used the droppix  software.  

The diagnosis test might clear up some issues for you.

If you prefer to continue to run the Labeler in EMC 9, then probably the only thing that can be done is to try to uninstall/reinstall according to these directions.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

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#3 cdanteek

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Posted 12 February 2011 - 06:49 AM

If your running Easy Media Creator 9 Suite Retail Version?  I would try and run a repair first!

From control panel, add remove programs or control panel, programs and features, highlight Easy Media

Creator 9 then click uninstall/change. When the installer/uninstaller window opens choose repair, next

run it and reboot the PC.

crv9.png
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#4 rickharris

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Posted 12 February 2011 - 12:47 PM

View Postsknis, on 12 February 2011 - 06:13 AM, said:

Well,  you could always do a clean uninstall /reinstall which will take time and patience OR

You could go to theLight Scribe web site (link) and 1) Run the diagnosis test you see there.  If the test shows that everything is OK, then download and run one of the free Light Scribe software you see there. or download and run one of the two trial pieces of software you find there.  I use the Surething software all the time.  I have not used the droppix  software.  

The diagnosis test might clear up some issues for you.

If you prefer to continue to run the Labeler in EMC 9, then probably the only thing that can be done is to try to uninstall/reinstall according to these directions.

I tried doing the repair, then I tried doing a full uninstall/reinstall, but I'm still getting the same message :(

I have used this program before and it worked ok. Something must have changed that I am not aware of.
Thanks

Edited by rickharris, 12 February 2011 - 12:48 PM.

#5 cdanteek

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Posted 12 February 2011 - 01:01 PM

Your running a full Retail bought version of Easy Media Creator 9, check help about this software from the Home page.

Does it have Create Label Advanced (Roxio Label Creator)?

Have you tried that?
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#6 grandpabruce

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Posted 12 February 2011 - 03:25 PM

View Postrickharris, on 12 February 2011 - 12:47 PM, said:

I tried doing the repair, then I tried doing a full uninstall/reinstall, but I'm still getting the same message :(

I have used this program before and it worked ok. Something must have changed that I am not aware of.
Thanks

Steve (sknis) did not suggest a repair of the software.  What happened when you tried ALL of the possible solutions that he suggested?

The clean uninstall/install instructions are here, as was linked to, in Steve's post:

http://kb.roxio.com/...00086CR&PARAMS=

Edited by grandpabruce, 12 February 2011 - 03:29 PM.

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