28 replies to this topic

[Reagon]

Hi all,

Can anyone help me solve this all to common problem? I am using a Toshiba Qosmio G20 with a Matsushita DVD multi drive. I am running Win XP MCE SP3, IE7. I also have an external DVD rewritable drive - Samsung. I simply cannot get anything written on cds or dvds. I keep getting the following error message when using Sonic Ver. 7.31, build 731b20c Engine 418b 16m 1.2.47.


Sense: 03  ASC: 0C  ASCQ: 00 (Command 2A)
-------------------------------------------------------
Px.dll: 2.6.55.500
pxdrv.dll: 1.1.60.0
PxMas.dll: 2.6.55.500
PxWave.dll: 2.6.55.500
pxwma.dll: 1.0.0.3

I tried numerous dvd/cd writing software with no luck. I eventually bought the external Samsung dvd writer thinking that that the in built dvd writer was at the end of its life but this did not work either. I was using Memorex and Philips dvds and Sony cds and then switched to Verbatim. A couple of dvds burnt but then back to square one. I then tried reformatting the hard drive as I had exhausted the hardware problems. It still doesn't burn anything/ It stops within 30 seconds. i installed Ashampoo burning program but it too failed to burn. I assumed that maybe it was an incompatibility issue wit IE 8 so I reformatted again and tried IE6...no use...upgraded to IE7...still not burning. Does anyone out there have an answer? It seems like a common problem from all the google postings.

[Reagon]

Just in case you want to know. I have enabled cd writing in the drive properties as well as enable DMA. Neither of the my drives work...the 5 year old Matsushita(in built) or the new 2011 Samsung. I tried writing to each drive sequentially after reformatting the hard drive to isolate the problem but didn't even work after immediately after the factory restore. Both old and new drives can't be bad and neither can the discs that I am using since some of the verbatim were written on by the samsung drive. Is this a means by which Sonic or Microsoft is/are trying to get us to buy upgrades. I am not sure that I want to as I have already spent the equivalent of a new program on hardware.

[cdanteek]

What Sonic program are you using, be specific with version #.

Open up device manager and look at your drive ID strings (see pic) does yours show any yellow exclamation marks next to them?

Look in My Computer, do your drives show in my computer?

Open your Sonic Program to a burn screen, do your drives show?

[Reagon]

1: Sonic Record Now Ver. 7.31, build 731b20c Engine 418b 16m 1.2.47.
2: There are no exclamation marks in device manager.
3: All my drives are present and clearly visible in the Record now program.
4: To answer your 4th possible question, the drive that I am using has cd writing enabled on it on the drive properties.

[cdanteek]

Reagon, on 27 February 2011 - 11:27 AM, said:

1: Sonic Record Now Ver. 7.31, build 731b20c Engine 418b 16m 1.2.47.
2: There are no exclamation marks in device manager.
3: All my drives are present and clearly visible in the Record now program.
4: To answer your 4th possible question, the drive that I am using has cd writing enabled on it on the drive properties.

Download, unzip, install, then reboot the PC. PX Engine 4.18.16a (updated 8.18.09) RecordNow - all versions .

From the link below,

http://kb.roxio.com/...00070GN&PARAMS=

[Reagon]

Did it but no difference except that the sense code error differs a bit as follows;

Sense: 03  ASC: 73  ASCQ: 03 (Command 2A)
-------------------------------------------------------
Px.dll: 4.18.16.0
pxafs.dll: 4.18.16.0
pxdrv.dll: 1.2.47.0
PxMas.dll: 4.18.16.0
PxSFS.DLL: 4.18.16.0
PxWave.dll: 4.18.16.0
pxwma.dll: 1.0.0.3

Tried with DLA enabled and disabled on the drive too...no difference. I was using a Verbatim DVD+R and Sonic recognised the disc as empty.

[Reagon]

It started to look promising with the external dvd writer but it stopped 2/3 the way through. Progress, at least it went further than 1/10.

[Reagon]

New sense code error using Memorex DVD+R discs on external Samsung DVD writer.


Sense: 00  ASC: 00  ASCQ: 00 (Command 35)
-------------------------------------------------------
Px.dll: 4.18.16.0
pxafs.dll: 4.18.16.0
pxdrv.dll: 1.2.47.0
PxMas.dll: 4.18.16.0
PxSFS.DLL: 4.18.16.0
PxWave.dll: 4.18.16.0
pxwma.dll: 1.0.0.3

Maybe someone out there knows what these numbers in the 1st line mean.

[cdanteek]

Reagon, on 28 February 2011 - 02:50 PM, said:

It started to look promising with the external dvd writer but it stopped 2/3 the way through. Progress, at least it went further than 1/10.

A internal and a external drive get the same error?

Have you tried different media?

[cdanteek]

Reagon, on 28 February 2011 - 02:59 PM, said:

New sense code error using Memorex DVD+R discs on external Samsung DVD writer.


Sense: 00  ASC: 00  ASCQ: 00 (Command 35)
-------------------------------------------------------
Px.dll: 4.18.16.0
pxafs.dll: 4.18.16.0
pxdrv.dll: 1.2.47.0
PxMas.dll: 4.18.16.0
PxSFS.DLL: 4.18.16.0
PxWave.dll: 4.18.16.0
pxwma.dll: 1.0.0.3

Maybe someone out there knows what these numbers in the 1st line mean.

http://kb.roxio.com/...S=set-locale=en


http://www.cdr-zone....des_page_1.html

[Reagon]

Found out what the error codes mean (http://www.isobuster...lp.php?help=305). In essence its a write error. I have tried Sony, Philips, Memorex and Verbatim. The Verbatim went to 2/3 through the writing process then gave up. This is so frustrating.

[cdanteek]

A internal and a external drive get the same error?

[Reagon]

Thanks for the advice pal but I have done all that already, i.e. been through the Roxio website and none of their tips help. I will try one more thing...stop the antivirus and as much programs as possible in case its a memory problem/buffer underrun. I'll keep you posted.

[ogdens]

Reagon, on 28 February 2011 - 03:17 PM, said:

Thanks for the advice pal but I have done all that already, i.e. been through the Roxio website and none of their tips help. I will try one more thing...stop the antivirus and as much programs as possible in case its a memory problem/buffer underrun. I'll keep you posted.

Have you tried using your external writer on another computer (friends/neighbor's).

You have tried other program's, as well as Roxio's and they ALL fail....its worth a try.

I am assuming you have updated your burners firmware/drivers.

Edited by ogdens, 28 February 2011 - 04:44 PM.

[cdanteek]

ogdens, on 28 February 2011 - 04:36 PM, said:

Have you tried using your external writer on another computer (friends/neighbor's).

You have tried other program's, as well as Roxio's and they ALL fail....its worth a try.

I am assuming you have updated your burners firmware/drivers.

He says he has did everything in this link.  

http://kb.roxio.com/...00008GN&PARAMS=


I can't get this answer out of him!

A internal drive and a external drive get the same error on the same PC?

[Reagon]

Re:
Have you tried using your external writer on another computer (friends/neighbor's). - just asked a friend to try burning with the external dvd writer today so he has it today. My other desktop is kaput ...suddenly stopped turning on and the other laptop is too old...Win 98...keeping for old times sake...still works.

You have tried other program's, as well as Roxio's and they ALL fail....its worth a try. - I used Nero 10, Ashampoo, cheetah, ...lost track on which ones

I am assuming you have updated your burners firmware/drivers. - Its updated on the laptop to the latest on the Toshiba's website. The Samsung firmware is up to date as its new. I nevertheless tried to update it but was told that its the latest firmware that is already installed.

...and yes I did do everything in the link

Resolving General Burning Issues
Knowledgebase Article : 000008GN  


Issue

When burning a CD or DVD, you receive an error about your blank disc not being recognized, burning does not complete, or your media is rejected.

Resolution


Update your drive's firmware/drivers.

Enable DMA.

Your media. Check the following:
The disc is clean and unused.
The media is recommended by your burner's manufacturer or try a different brand, preferably a name brand, if you continue to have problems.
Make sure that media (-R/+R, -/+RW, dual-layer compatibility) is supported by the burner by checking burner's manual or manufacturer's website. This is especially true for some Blu-Ray burners which do not support CD-R/RW media.


Lower the write speed of your burner.

If your burner is external, make sure it is connected directly to the computer via USB/Firewire and not a hub or other other device like a sound card.

Update to the latest PX Engine. The PX Engine improves compatibility with newer burners on the market.

[b]A reinstall of the burner's drivers.

Edited by Reagon, 01 March 2011 - 01:19 PM.

[ogdens]

Reagon

Did you try contacting Nero or Ashampoo to see why their software did not work?

Does it also fail when you use the basic CD burning capabilities of XP?.

Edited by ogdens, 01 March 2011 - 02:19 PM.

[Reagon]

No I haven't contacted Nero but seeing that I had the problem even before buying the external dvd writer that came with the Nero software, I assume that Nero is not the issue. I also know that Nero has some incompatible issues with Win Xp.

Even tried the basic Windows cd writing by right clicking on files and sending to the drive the trying to write using the wizard but no use with either writer.

[ogdens]

Reagon, on 01 March 2011 - 02:47 PM, said:

No I haven't contacted Nero but seeing that I had the problem even before buying the external dvd writer that came with the Nero software, I assume that Nero is not the issue. I also know that Nero has some incompatible issues with Win Xp.

Even tried the basic Windows cd writing by right clicking on files and sending to the drive the trying to write using the wizard but no use with either writer.

If your burner works ok on your friends computer then,take your computer to you local Computer Service man and just tell him "you cant burn a CD using XP".

Or, if you have a friend/neighbor/co worker who has some basic computer skills, get them to drop over to give you a hand.

Edited by ogdens, 01 March 2011 - 04:30 PM.

[Reagon]

Thanks guys. Got the dvd writer back from my friend today and he didn't try to burn anything. He just wanted to use it to try and reformat his hard drive as his dvd drive isn't working...bugger.