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rebelworm

Cannot See Record Button On Screen

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Hi Guys

I know this will be a really simple thing for all you computer wizards but i have loaded every thing on my lap top and everything seems to be working ok but i can`t see the record button to transfer anything over to disc.

I have played around with the settings but have got no where so if someone walk me through it i would be very gratefull.

 

thanks steve

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Steve

 

i am having the same isssue! I sent an email to Roxio last week no response> Have you found a solution i would love to know.

 

Neild

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Steve

 

i am having the same isssue! I sent an email to Roxio last week no response> Have you found a solution i would love to know.

 

Neild

 

HI Neild

I have tried everything i cam think of but no joy .have you got a wide screen laptop as i have loaded the program onto another laptop and i could get to the button so it seems to be the type of screen.

 

cheers

steve

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HI Neild

I have tried everything i cam think of but no joy .have you got a wide screen laptop as i have loaded the program onto another laptop and i could get to the button so it seems to be the type of screen.

 

cheers

steve

 

Hey Steve

No I don't have a wide screen, I did connect an external monitor to my lap top, No luck! I will try a larger wider Monitor and see how that goes.

Did you ask Roxio for help?

Neild

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Hey Steve

No I don't have a wide screen, I did connect an external monitor to my lap top, No luck! I will try a larger wider Monitor and see how that goes.

Did you ask Roxio for help?

Neild

 

Steve and Neil,

 

please read this and come back with the info.

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Steve and Neil,

 

please read this and come back with the info.

 

Jim

 

I have the Build 201B23A version and there are no updates available. I am using windows 7 it says it is compatible but the roxio window take up most of my screen. I had to play like crazy just to get the file support to show. Any suggestions.

 

Neild

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Jim

 

I have the Build 201B23A version and there are no updates available. I am using windows 7 it says it is compatible but the roxio window take up most of my screen. I had to play like crazy just to get the file support to show. Any suggestions.

 

Neild

 

 

Hi Jim

I have the build 201B23A the same as Nield and also have Windows 7

 

thanks

steve

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Neild: First you need to set your display properly…

 

Control panel/Display:

post-39730-092411600 1300916158.jpg

 

Smaller for Font size:

post-39730-022080800 1300916160.jpg

 

Resolution to minimum or higher:

post-39730-059448400 1300916161.jpg

 

Both must be set that way!

 

rebelworm: Bet you are using a SCART adapter… Most likely that will be your problem! You will probably need to get one like this one, AmazonUK.

 

Neild won’t need a SCART adapter but what I suggest both of you try before going much farther, is to try hooking up a different device such as a DVD or BD Player or camcorder.

 

Also make sure you have the Roxio USB device directed directly to a USB port on the back of your PC!

 

The idea here is to get it working first. Then you can tune it in for your own needs ;)

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Neild: First you need to set your display properly…

 

Control panel/Display:

post-39730-092411600 1300916158.jpg

 

Smaller for Font size:

post-39730-022080800 1300916160.jpg

 

Resolution to minimum or higher:

post-39730-059448400 1300916161.jpg

 

Both must be set that way!

 

rebelworm: Bet you are using a SCART adapter… Most likely that will be your problem! You will probably need to get one like this one, AmazonUK.

 

Neild won’t need a SCART adapter but what I suggest both of you try before going much farther, is to try hooking up a different device such as a DVD or BD Player or camcorder.

 

Also make sure you have the Roxio USB device directed directly to a USB port on the back of your PC!

 

The idea here is to get it working first. Then you can tune it in for your own needs ;)

 

 

 

Hi Jim

 

I have changed the settings as suggested and yes i can see all of the page so thanks for that. i will get one of the scart cables as soon as i can and get back to you.

 

Cheers

steve

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Neild: First you need to set your display properly…

 

Control panel/Display:

post-39730-092411600 1300916158.jpg

 

Smaller for Font size:

post-39730-022080800 1300916160.jpg

 

Resolution to minimum or higher:

post-39730-059448400 1300916161.jpg

 

Both must be set that way!

 

rebelworm: Bet you are using a SCART adapter… Most likely that will be your problem! You will probably need to get one like this one, AmazonUK.

 

Neild won’t need a SCART adapter but what I suggest both of you try before going much farther, is to try hooking up a different device such as a DVD or BD Player or camcorder.

 

Also make sure you have the Roxio USB device directed directly to a USB port on the back of your PC!

 

The idea here is to get it working first. Then you can tune it in for your own needs ;)

 

 

Hi Jim

 

I have got the cable and tried it but it comes up with a no signal can be found, i have tried changeing the connections around but no good and have connected a cam corder to it and that works fine so can`t work out why it can`t find signal.

 

cheers steve

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Did you try a DVD Player!!!

 

You need to try anything else to test it with as long as it has Composite (Yellow, White, Red) or S-Video to test with.

 

You must be close, not more than 1 meter prefered, and connected directly to a USB in the BACK of your PC. (these can be relaxed later once we know everything is right)

 

After those conncections are made then another good set of steps are to do the Prep Steps to the letter!

 

Then start to install of the Suite, only pick Repair when it is offered.

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I can see the button but it is gray, like it is inactive, putting my pointer on it and right clicking does nothing. I have my cam corder hooked up and can see the movie on the screen but it wont let me record to a dvd. I do get the warning please insert a recordable DVD under the destination drop down but I do have a recordable DVD inserted but I still can not get the record button. I did try adjusting the suggested resilution setting but nothing has worked. any suggestions. Tom

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Did you try a DVD Player!!!

 

You need to try anything else to test it with as long as it has Composite (Yellow, White, Red) or S-Video to test with.

 

You must be close, not more than 1 meter prefered, and connected directly to a USB in the BACK of your PC. (these can be relaxed later once we know everything is right)

 

After those conncections are made then another good set of steps are to do the Prep Steps to the letter!

 

Then start to install of the Suite, only pick Repair when it is offered.

Hi Jim

Great news i have managed to get everything going and record my first film, only problem was my dvd disc only lasted for 120 mins so it ran out before the film ended so i will have to get bigger discs.

Many thanks for your help, wouldn`t have done it without you.

 

Cheers

steve

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I can see the button but it is gray, like it is inactive, putting my pointer on it and right clicking does nothing. I have my cam corder hooked up and can see the movie on the screen but it wont let me record to a dvd. I do get the warning please insert a recordable DVD under the destination drop down but I do have a recordable DVD inserted but I still can not get the record button. I did try adjusting the suggested resilution setting but nothing has worked. any suggestions. Tom

 

Hi Tom

I had the same problem and found that going back to home and click on start a new project and then go back in should light up the record button when it starts getting a vid feed.

 

steve

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Hi Jim

Great news i have managed to get everything going and record my first film, only problem was my dvd disc only lasted for 120 mins so it ran out before the film ended so i will have to get bigger discs.

Many thanks for your help, wouldn`t have done it without you.

 

Cheers

steve

 

There are no "bigger discs" unless you use DL DVDs.

A standard 4.7GB DVD can only hold 60 minutes of video using best quality. Any longer and the video is highly compressed giving you poor quality.

Most of us never capture directly to DVD but first capture to the hard drive and then burn to DVD.

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Hi Tom

I had the same problem and found that going back to home and click on start a new project and then go back in should light up the record button when it starts getting a vid feed.

 

steve

 

 

Steve,

Thanks for the tip I will try your suggestion.

Tom

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