7 replies to this topic

[rayrie]

Just reinstalled roxio creator my dvd combo and keep getting message the instruction at 0x0035b060 referenced memory at 0x35171ae8, the memory could not be written

[Larry]

Best Answer

rayrie, on 24 March 2011 - 10:02 AM, said:

I have a Dell Dimension c521 with windows xp home with sp 3. I installed Roxio Creator. My DVD cinbi LE.
When closing program I get error codes: The Instruction at 0xffffffff referenced memory at "0xffffffff". the memory could not be read. click ok to terminate the program, clicked ok. Then Mediahub.exe-Application Error: the instructio at "0x00000001" reference memory at "0x00000001". the memory could not be "read". Click on ok to terminate the program. Clicked ok. Another Mediahub.exe-Application Error: the exceptio illegal Instruction An attempt was made to execute and illegal instructio, (0xc000001d)occured in the applicatio at location 0x013c6ee1. click ok to terminaate program. I did and it closes.

The version you listed isn't very helpful as I don't know what cinbi is supposed to mean. If you are using a translator software it isn't doing a good job as there should be numbers in that place.

The only Mediahub errors we have seen are with older Roxio/Sonic versions and the following KB Article addresses that:
http://kb.roxio.com/...S=set-locale=en

That is why the version you have is important, as that error has not shown up before in Creator 2009 (the forum area you posted in). Do you or have or have you had any other versions of Roxio or Sonic software on your pc before trying to install whatever version you installed?

[sknis]

rayrie, on 23 March 2011 - 02:31 PM, said:

Just reinstalled roxio creator my dvd combo and keep getting message the instruction at 0x0035b060 referenced memory at 0x35171ae8, the memory could not be written

You have not given us any information to work with.  Please answer these questions (link).

[rayrie]

sknis, on 24 March 2011 - 07:09 AM, said:

You have not given us any information to work with.  Please answer these questions (link).

I have a Dell Dimension c521 with windows xp home with sp 3. I installed Roxio Creator. My DVD cinbi LE.
When closing program I get error codes: The Instruction at 0xffffffff referenced memory at "0xffffffff". the memory could not be read. click ok to terminate the program, clicked ok. Then Mediahub.exe-Application Error: the instructio at "0x00000001" reference memory at "0x00000001". the memory could not be "read". Click on ok to terminate the program. Clicked ok. Another Mediahub.exe-Application Error: the exceptio illegal Instruction An attempt was made to execute and illegal instructio, (0xc000001d)occured in the applicatio at location 0x013c6ee1. click ok to terminaate program. I did and it closes.

[rayrie]

Larry, on 24 March 2011 - 10:23 AM, said:

The version you listed isn't very helpful as I don't know what cinbi is supposed to mean. If you are using a translator software it isn't doing a good job as there should be numbers in that place.

The only Mediahub errors we have seen are with older Roxio/Sonic versions and the following KB Article addresses that:
http://kb.roxio.com/...S=set-locale=en

That is why the version you have is important, as that error has not shown up before in Creator 2009 (the forum area you posted in). Do you or have or have you had any other versions of Roxio or Sonic software on your pc before trying to install whatever version you installed?

Instead of "cinbi" which I misspelled, it is Combo. P/N WG786 2005 Sonic Solutions Sorry about that. I have also tried Roxio Easy CD & DVD Creator the didital media suite-Version 6 (copywright 1994-2003)and everytime it would tell me to restart, which I did and it kept telling me to restart.

[Larry]

rayrie, on 24 March 2011 - 12:13 PM, said:

Instead of "cinbi" which I misspelled, it is Combo. P/N WG786 2005 Sonic Solutions Sorry about that. I have also tried Roxio Easy CD & DVD Creator the didital media suite-Version 6 (copywright 1994-2003)and everytime it would tell me to restart, which I did and it kept telling me to restart.

Well that sounds like it's probably one of the older Sonic branded versions. Did you look at the knowledge base article I linked to in my last post?

Are you running v11 of Media Player, which that article notes is the most common cause of the mediahub errors. Another is if you upgraded IE to either v7 or 8.

[rayrie]

Larry, on 24 March 2011 - 01:55 PM, said:

Well that sounds like it's probably one of the older Sonic branded versions. Did you look at the knowledge base article I linked to in my last post?

Are you running v11 of Media Player, which that article notes is the most common cause of the mediahub errors. Another is if you upgraded IE to either v7 or 8.

Thanks, I went to the site you suggested   http://kb.roxio.com/...S=set-locale=en

and downloaded as directed. Now it is fixed. Thanks again.

[Larry]

Good to hear that helped.