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Kusanagi

Game Cap Bad Image

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i can hear the audio, but i get this fuzzy image as if a TV station has gone offline for the night. what can be done to fix this?

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i can hear the audio, but i get this fuzzy image as if a TV station has gone offline for the night. what can be done to fix this?

post-94137-048856900 1302451876.png

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Give me more infos:

 

Console

Resolution

Video Card

 

From image it´s a cable problem. check this or use others to test.

 

 

 

Claudio

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Give me more infos:

 

Console

Resolution

Video Card

 

From image it´s a cable problem. check this or use others to test.

 

 

 

Claudio

 

 

xbox 360

 

720p

 

video card? pc video? 5570 1GB(if that's what you're talking about)

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xbox 360

 

720p

 

video card? pc video? 5570 1GB(if that's what you're talking about)

 

Set your console to 480p only, connect in RGC usb connect, (attention) not connect to TV, connect in PC, open RGC software.

 

 

Claudio

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Set your console to 480p only, connect in RGC usb connect, (attention) not connect to TV, connect in PC, open RGC software.

 

 

Claudio

 

 

i'll give it a try though. but are you sure? wasn't it avdertised as being able to play in HD while you record in 480p?

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i'll give it a try though. but are you sure? wasn't it avdertised as being able to play in HD while you record in 480p?

 

But this is a test only. If it works, already discards some things.

 

The RGC may have come with hardware problems, cable problems, but for that we should do some tests.

 

In last chance I advise you to test on another PC.

 

Cauptain

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But this is a test only. If it works, already discards some things.

 

The RGC may have come with hardware problems, cable problems, but for that we should do some tests.

 

In last chance I advise you to test on another PC.

 

Cauptain

 

 

no change. however, i'm thinking it could be the usb cable. although i don't have an extra one to check atm

post-94137-068250600 1302467722.png

Edited by Kusanagi

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Kusanagi, I had a similar image on my Game Cap. It cleared up when I

set my Xbox 360 console display settings to HD 1080i.

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Guest ivanatrox

no change. however, i'm thinking it could be the usb cable. although i don't have an extra one to check atm

 

Is your TV Standard setting set to NTSC-M?

 

Ivan

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Kusanagi, I had a similar image on my Game Cap. It cleared up when I

set my Xbox 360 console display settings to HD 1080i.

 

 

that didn't change much. i was still not getting an image.

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From the looks of it, thats a connection problem. Make sure you plugged in everything correctly and that the cables are firmly in the gamecap.

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From the looks of it, thats a connection problem. Make sure you plugged in everything correctly and that the cables are firmly in the gamecap.

 

 

edit:

changed the USB cable. still having the same problem.

Edited by Kusanagi

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that didn't change much. i was still not getting an image.

 

Well since the most common things have been ruled out. It could be:

 

1. At the options window, make sure Input is on 480P/576P/720P/1080I. I messed with my settings and found that if I didn't have it on 480P/576P/720P/1080I, I got an image just like the one your getting so make sure you have the correct settings.

 

2. Interference from another device. Try turning off any unnecessary devices (ex:radio,stereo,AC) This could also be an electrical surge. Happens when the device is not getting a steady amount of power due to other electronics hogging the power and bad wiring.

 

3. Also, depending what type of tv you have, you could have incorrect settings. In North America, NTSC, is the system used.If you live in North America, then you should have NTSC on. Go to Roxio Game Cap software and when you open up the capture software, you should see an options button next to source. Click the options button and make sure that on TV Standard, you have NTSC_M.

 

4.Issues with the game cap to tv component cables. If you happen to have any extra component cables lying around, try those see if you notice any difference.

 

Other Options:

 

Send an e-mail to support.

Edited by Golono

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Well since the most common things have been ruled out. It could be:

 

1. At the options window, make sure Input is on 480P/576P/720P/1080I. I messed with my settings and found that if I didn't have it on 480P/576P/720P/1080I, I got an image just like the one your getting so make sure you have the correct settings.

 

2. Interference from another device. Try turning off any unnecessary devices (ex:radio,stereo,AC) This could also be an electrical surge. Happens when the device is not getting a steady amount of power due to other electronics hogging the power and bad wiring.

 

3. Also, depending what type of tv you have, you could have incorrect settings. In North America, NTSC, is the system used.If you live in North America, then you should have NTSC on. Go to Roxio Game Cap software and when you open up the capture software, you should see an options button next to source. Click the options button and make sure that on TV Standard, you have NTSC_M.

 

4.Issues with the game cap to tv component cables. If you happen to have any extra component cables lying around, try those see if you notice any difference.

 

Other Options:

 

Send an e-mail to support.

1- it's on default settings.

2- not sure if this is it, but there doesn't seem to be any interference from anything else here.

3-same as 1. default. i'm on US standard.

4- there isn't any problem with the pass through to the TV. that works fine. it's the signal that's being sent from the device's USB to my pc that produces that image.

 

also working on a support ticket..

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Please let me know when your problem has been fixed, i have the same problem. Really appreciate it if you´d post the solution.

post-95486-016558300 1306430474.jpg

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post-94137-048856900 1302451876.png

YEEEEEEEEEEEEEEEEEEEEEEEEEEEEEES!!!

 

I solved the problem.

 

I'm doing a tutorial now teaching how to solve this.

Waiting a minute guys.

 

 

Claudio

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This problem had to be with RGC capture software, so I was sure.

 

But this problem does not happen to me.:rolleyes:

 

I tried to reproduce the error several times and still could not.:angry2:

 

But now, afternoon, I got it and killed the riddle.

 

Simply follow the step by step instructions below and see what the problem is the lack of configuration card in software Roxio.

 

 

1 - Get this software (freeware): BT AMCAP

 

2 - After download extract to any desire folder.

 

3 - Run the RGC software. No close.

 

4 - Run the AMCAP

 

5 - set equal to the photos below:

 

  • jpsTzl.jpg
  • 2qYgml.jpg
  • AJrl9l.jpg
  • GcCDZl.jpg
  • DmQ9rl.jpg
  • VVa0kl.jpg
  • 1al0kl.jpg
  • SILJTl.jpg
  • McMYgl.jpg

 

6 - Record videos now...

 

PS: ROXIO, please, enable all card configs (shot below) on your software and enable record MPEG2 too (at 25.000 bitrate) because would help many users without worrying about get a better hardware only for RGC.

 

 

  • Vw1Upl.jpg

 

 

Claudio

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This problem had to be with RGC capture software, so I was sure.

 

But this problem does not happen to me.:rolleyes:

 

I tried to reproduce the error several times and still could not.:angry2:

 

But now, afternoon, I got it and killed the riddle.

 

Simply follow the step by step instructions below and see what the problem is the lack of configuration card in software Roxio.

 

 

1 - Get this software (freeware): BT AMCAP

 

2 - After download extract to any desire folder.

 

3 - Run the RGC software. No close.

 

4 - Run the AMCAP

 

5 - set equal to the photos below:

 

  • jpsTzl.jpg
  • 2qYgml.jpg
  • AJrl9l.jpg
  • GcCDZl.jpg
  • DmQ9rl.jpg
  • VVa0kl.jpg
  • 1al0kl.jpg
  • SILJTl.jpg
  • McMYgl.jpg

 

6 - Record videos now...

 

PS: ROXIO, please, enable all card configs (shot below) on your software and enable record MPEG2 too (at 25.000 bitrate) because would help many users without worrying about get a better hardware only for RGC.

 

 

  • Vw1Upl.jpg

 

 

Claudio

Nice. will give it a shot when i have some free time

 

edit: no difference

Edited by Kusanagi

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This problem had to be with RGC capture software, so I was sure.

 

But this problem does not happen to me.:rolleyes:

 

I tried to reproduce the error several times and still could not.:angry2:

 

But now, afternoon, I got it and killed the riddle.

 

Simply follow the step by step instructions below and see what the problem is the lack of configuration card in software Roxio.

 

 

1 - Get this software (freeware): BT AMCAP

 

2 - After download extract to any desire folder.

 

3 - Run the RGC software. No close.

 

4 - Run the AMCAP

 

5 - set equal to the photos below:

 

  • jpsTzl.jpg
  • 2qYgml.jpg
  • AJrl9l.jpg
  • GcCDZl.jpg
  • DmQ9rl.jpg
  • VVa0kl.jpg
  • 1al0kl.jpg
  • SILJTl.jpg
  • McMYgl.jpg

 

6 - Record videos now...

 

PS: ROXIO, please, enable all card configs (shot below) on your software and enable record MPEG2 too (at 25.000 bitrate) because would help many users without worrying about get a better hardware only for RGC.

 

 

  • Vw1Upl.jpg

 

 

Claudio

 

 

Thankyou, it fixed the signal problem, but i still have a overlapped screen (a bit fuzzy)? would this be the component cables??? also when i fist got my roxio, it makes a rattling noise??? Thanks in advance.

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i just tried that tut, it didnt work-_-

 

You are replying to a thread where the last entry is almost a year ago. It is possible that the poster you are referring to may see it but I doubt it. The poster of the directions was banned because of his trying to sell other software rather than to help people with this software/device.

 

Start your own thread. Make sure you tell use what computer you have make and COMPLETE model number. Tell us if you see two entries for Roxio Capture in Windows Device manager.

 

Restate you problem in as much detail as you can.

 

Also look at this

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this makes no sense , i fear i have wasted allot of money please help.... eg a possible video response??

thanks

 

Your post also makes no sense. Help with what?

Perhaps instead of hijacking a thread, you shoulod start your own thread and explain what your problem is.

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