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PC hangup's Dazzle

#1 User is offline   Juan1 

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Posted 27 July 2006 - 12:40 PM

When I use the dazzle captureing device, my PC hangs up and I have to shut down the PC at the tower in order to reboot the PC. Anyone else having the same problem? Any suggestions???? And why can I not get anyone from Roxio to answer me???
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#2 User is offline   T.O.T.G. 

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Posted 27 July 2006 - 12:45 PM

View PostJuan1, on Jul 27 2006, 12:40 PM, said:

When I use the dazzle captureing device, my PC hangs up and I have to shut down the PC at the tower in order to reboot the PC. Anyone else having the same problem? Any suggestions???? And why can I not get anyone from Roxio to answer me???


What windows platform do you have? Is it 2000? and is your Dazzle device the 90? If so, there is a compatibility issue between them. The only workaround I know of is to buy the Dazzle 80 or 120 :)
My opinions expressed are not those of roxio.


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#3 User is offline   grandpabruce 

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Posted 27 July 2006 - 01:19 PM

View PostJuan1, on Jul 27 2006, 03:40 PM, said:

When I use the dazzle captureing device, my PC hangs up and I have to shut down the PC at the tower in order to reboot the PC. Anyone else having the same problem? Any suggestions???? And why can I not get anyone from Roxio to answer me???



The Dazzle capturing device is manufactured by Pinnacle. You might want to check out their site. I couldn't get the Dazzle 90, that came with EMC 8 Deluxe, to work, so I put it back in the box.
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#4 User is offline   ggrussell 

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Posted 27 July 2006 - 01:21 PM

There is also a compatiblity problem with the Dazzle and VIA USB chipset. Check the Pinnacle Systems website for other possible issues. They suggest an add-in USB card with the NEC chipset.

This post has been edited by ggrussell: 27 July 2006 - 01:22 PM

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