7 replies to this topic

[FrodoFan]

Please help!  I just downloaded and installed Toast 9 in order to remove files from my nearly full hard drive.  I'm trying to transfer to some DVDs to make data disks, but when it finishes its preparations and I tell it to burn the disks, I keep getting "Couldn't complete the last command because of a Mac OS Error.  Result Code = -50."  Does anyone know what this means and how I can solve this issue so I can actually download my tax software and meet the IRS deadline?  Aughh!!

PS - I'm running OS 10.4.11 on a G5 power Mac duel processor (NOT an Intel).  Thanks!

FrodoFan

[tsantee]

It may help to repair permissions. But that may not be the cause for your specific condition. Try copying just the items in your Pictures, Documents and/or Movies folders because they are less likely to have permissions that are preventing copying.

[FrodoFan]

tsantee, on 15 April 2011 - 02:51 PM, said:

It may help to repair permissions. But that may not be the cause for your specific condition. Try copying just the items in your Pictures, Documents and/or Movies folders because they are less likely to have permissions that are preventing copying.

Can you tell me how to repair permissions?

[tsantee]

FrodoFan, on 15 April 2011 - 03:39 PM, said:

Can you tell me how to repair permissions?

In the Finder open the Utilities folder (via either the Go menu or from within the Applications folder). Open Disk Utility. Click on the name of your hard drive in the left panel of the Disk Utility window. Select the First Aid tab at the middle-top (it probably is already selected). Click "Repair Disk Permissions".

[FrodoFan]

tsantee, on 15 April 2011 - 04:12 PM, said:

In the Finder open the Utilities folder (via either the Go menu or from within the Applications folder). Open Disk Utility. Click on the name of your hard drive in the left panel of the Disk Utility window. Select the First Aid tab at the middle-top (it probably is already selected). Click "Repair Disk Permissions".

Thanks for your help.  I followed your suggestion, but still getting the same error message.  

Does anyone else have a suggestion?  It's really bugging me now, since I just bought Toast in order to clean off my drives, and am getting nowhere.

[tsantee]

FrodoFan, on 16 April 2011 - 03:29 PM, said:

Thanks for your help.  I followed your suggestion, but still getting the same error message.  

Does anyone else have a suggestion?  It's really bugging me now, since I just bought Toast in order to clean off my drives, and am getting nowhere.

I can only suggest some trial-and-error troubleshooting. Tell me more about the settings you are using with Toast and what you are trying to burn to disc. Avoid including any of the Library folders. How much space do you have now remaining on your hard drive? What brand of disc media are you using? If it is Memorex try a different brand. Are you trying to burn to single-layer or dual-layer discs?

[FrodoFan]

tsantee, on 18 April 2011 - 10:22 AM, said:

I can only suggest some trial-and-error troubleshooting. Tell me more about the settings you are using with Toast and what you are trying to burn to disc. Avoid including any of the Library folders. How much space do you have now remaining on your hard drive? What brand of disc media are you using? If it is Memorex try a different brand. Are you trying to burn to single-layer or dual-layer discs?

Not sure about settings on Toast; it just opens up a window in which to drop files and says it will put them onto two DVD discs.  For starters I'm trying to transfer files of pictures (jpegs), but later want to also transfer videos and word documents.  Trying to burn onto TDK single-layer DVD discs since they hold much more information than CDs.  Main hard drive has about a Gig, maybe a bit less, and secondary hard drive has about 10 Gig, but needs much more space for backing up my main drive, thus the need to clean off my drives.  I think i've eliminated file libraries.  Perhaps I also need to check Mac forums to see what that error code means.

[tsantee]

FrodoFan, on 18 April 2011 - 12:27 PM, said:

Not sure about settings on Toast; it just opens up a window in which to drop files and says it will put them onto two DVD discs.  For starters I'm trying to transfer files of pictures (jpegs), but later want to also transfer videos and word documents.  Trying to burn onto TDK single-layer DVD discs since they hold much more information than CDs.  Main hard drive has about a Gig, maybe a bit less, and secondary hard drive has about 10 Gig, but needs much more space for backing up my main drive, thus the need to clean off my drives.  I think i've eliminated file libraries.  Perhaps I also need to check Mac forums to see what that error code means.

That error usually is in reference to permissions issues but that may not be the case in your situation. Try changing the amount you add to the Toast window so it only requires one disc to see if that changes anything. My guess is Toast is set for the Mac & PC format because it is allowing disc spanning. You could try DVD-Rom (UDF) instead although it doesn't support disc spanning so all must fit the one disc.

There is a possibility that this has something to do with writing the discs rather than with reading the data. If so, you could try choosing Save as Disc Image (saving to the disc that has 10 gigs of space. If that succeeds, then try burning the disc image file to disc using the Image File setting in the Copy window.

I'm sorry that I can't give a clear solution to the problem you're experiencing. It may even be that the root drive is so full that Toast needs some unavailable space to work. Copying about 5 gigs of files to the secondary hard drive to free up more space on the root drive may help. I don't know. I'm just guessing.