2 replies to this topic

[edfrzr]

Recently, I had my hard drive swept (due to a virus) and had to re-install Creator 2009 and an SP4. The install went fine and all appeared to work until  ---- I have no transitions ability and when I go to "create disc" or "burn" I am prompted to -- "please wait while Windows configures Roxio 2009". I do not reinstall as I am obviously already installed. At the end of the burn I keep getting an "error" during burn.

Any suggestions?

Thanks,

edfrzr

[grandpabruce]

edfrzr, on 16 April 2011 - 06:38 PM, said:

Recently, I had my hard drive swept (due to a virus) and had to re-install Creator 2009 and an SP4. The install went fine and all appeared to work until  ---- I have no transitions ability and when I go to "create disc" or "burn" I am prompted to -- "please wait while Windows configures Roxio 2009". I do not reinstall as I am obviously already installed. At the end of the burn I keep getting an "error" during burn.

Any suggestions?

Thanks,

edfrzr

Follow all of the steps (for your OS) in the following link.

http://forums.suppor...tall-for-c2009/

[edfrzr]

Bruce, thank you very much for the reply. I am in no way a computer guru. So before I foolow these instructions will this cure both the issues I have? Have you had this experience and is this what oyu did to correct it? Sorry about being redundant.

thanks,

edfrzr