4 replies to this topic

[timj]

I read quite a few comments on IE 9 and the issue of Video Trimmer not working.  It seems the consensus of all the 'digital guru's and 'Jim-Bob, that IE 9 has NOTHING to do with the issue of the Video Trimmer suddenly failing to work.

From what I read, you claim IE 9 has nothing to do with it, but failed to give any real solution to the problem, other than using the time line.....Jim-bob went so far as to pontificate that the issue had 'run it's course' and it would now be closed! There is a certain arrogance to this reply, and to those of use who are not as 'skilled' perhaps, strikes as condescending.

My situation?  I installed IE9 (full version, not beta).  I only recently started a project, and found that the Video Trimmer window would not work.  Now normally, the standard 'remedy' for most Roxio issues is "do a COMPLETE uninstall, update video drivers, check for any windows updates, yada, yada.  I read the above mentioned threads, and only found disdain for anyone who might POSSIBLY ascribe the issue to a problem with IE9.

My solution....I did NOT do a complete uninstall/reinstall, followed by updating drivers, etc.  I simply went to my Updates, and rolled back IE9 to IE8.  Then I immediately reopened my project, went to the video trimmer, and it work....flawlessly!  Now, I am no scientist, but the empirical evidence would seem to imply a connection with the Video Trimmer not working and IE 9......

So, I should be 'happy', right?  Not exactly.  It seems many times with Roxio, I have to hold my tongue just right, hold my breath, and the project completes without a hitch.  Many times there are minor issues, that in the main, would not kill my love for Roxio (I have been on 'board' since version 8, now on 2011.  However, the whole IE9 issue and the arrogance from those that should be there in a non-judgemental way to help, was the last straw.

I have now 'defected' to a competitors product, and am in the learning curve mode.  So far, I am very happy with the switch.  Will I have issues....perhaps.  Will I have to go to their discussion boards for answers.....perhaps.  Will I encounter the same arrogance from the assorted guru's...I can only hope NOT!

I wish you all well, but as for me......I quit

Respectively submitted

Tim

[grandpabruce]

timj, on 21 April 2011 - 05:44 PM, said:

I read quite a few comments on IE 9 and the issue of Video Trimmer not working.  It seems the consensus of all the 'digital guru's and 'Jim-Bob, that IE 9 has NOTHING to do with the issue of the Video Trimmer suddenly failing to work.

From what I read, you claim IE 9 has nothing to do with it, but failed to give any real solution to the problem, other than using the time line.....Jim-bob went so far as to pontificate that the issue had 'run it's course' and it would now be closed! There is a certain arrogance to this reply, and to those of use who are not as 'skilled' perhaps, strikes as condescending.

My situation?  I installed IE9 (full version, not beta).  I only recently started a project, and found that the Video Trimmer window would not work.  Now normally, the standard 'remedy' for most Roxio issues is "do a COMPLETE uninstall, update video drivers, check for any windows updates, yada, yada.  I read the above mentioned threads, and only found disdain for anyone who might POSSIBLY ascribe the issue to a problem with IE9.

My solution....I did NOT do a complete uninstall/reinstall, followed by updating drivers, etc.  I simply went to my Updates, and rolled back IE9 to IE8.  Then I immediately reopened my project, went to the video trimmer, and it work....flawlessly!  Now, I am no scientist, but the empirical evidence would seem to imply a connection with the Video Trimmer not working and IE 9......

So, I should be 'happy', right?  Not exactly.  It seems many times with Roxio, I have to hold my tongue just right, hold my breath, and the project completes without a hitch.  Many times there are minor issues, that in the main, would not kill my love for Roxio (I have been on 'board' since version 8, now on 2011.  However, the whole IE9 issue and the arrogance from those that should be there in a non-judgemental way to help, was the last straw.

I have now 'defected' to a competitors product, and am in the learning curve mode.  So far, I am very happy with the switch.  Will I have issues....perhaps.  Will I have to go to their discussion boards for answers.....perhaps.  Will I encounter the same arrogance from the assorted guru's...I can only hope NOT!

I wish you all well, but as for me......I quit

Respectively submitted

Tim

I believe that the thread you are making reference to, was originally posted in the Creator 2010 forums.  If that is the case, Jim is correct about IE 9 not breaking VideoWave in Creator 2010.

IE 9 probably does break EMC 10.  IE 7 killed EMC 7 and EMC 8.

What you did was the correct way of solving the problem caused by MS. Roll back.

Edited by grandpabruce, 21 April 2011 - 06:35 PM.

[bitsytiger]

grandpabruce, on 21 April 2011 - 06:31 PM, said:

I believe that the thread you are making reference to, was originally posted in the Creator 2010 forums.  If that is the case, Jim is correct about IE 9 not breaking VideoWave in Creator 2010.

IE 9 probably does break EMC 10.  IE 7 killed EMC 7 and EMC 8.

What you did was the correct way of solving the problem caused by MS. Roll back.

Well said.  I read another post on this forum about the "split and delete" method, using the Timeline view, which gives even more control than the trim window.  So I've decided to keep IE9 and have given up trying to make the trim window work, and use the "split and delete" method instead.  I also had to purchase new video-editing software to handle hi-def AVCHD files, so I don't use EMC 10 as much anymore.  

Regular software update purchases are just one of those things we have to do to keep up with technology.  If it's not IE9 causing problems, it's antivirus updates or Windows updates.  At least I don't have to buy a new computer every 2 years anymore, like in the 80's.  Thanks again for all of the useful posts on this topic.  You all have made my day a lot easier!!

[gi7omy]

Despite what some people may say, IE9 IS causing problems (too many people have reported that for it to be coincidental)

Personally I wouldn't use a MS browser ((Chrome and Firefox both outstripped the capabilities of IE a long time ago)

[myguggi]

bitsytiger, on 14 November 2011 - 07:44 AM, said:

Well said.  I read another post on this forum about the "split and delete" method, using the Timeline view, which gives even more control than the trim window.  So I've decided to keep IE9 and have given up trying to make the trim window work, and use the "split and delete" method instead.  I also had to purchase new video-editing software to handle hi-def AVCHD files, so I don't use EMC 10 as much anymore.  

Regular software update purchases are just one of those things we have to do to keep up with technology.  If it's not IE9 causing problems, it's antivirus updates or Windows updates.  At least I don't have to buy a new computer every 2 years anymore, like in the 80's.  Thanks again for all of the useful posts on this topic.  You all have made my day a lot easier!!

FYI, the "split-and-delete" method does not work if you try to set a split point within 10 frames of of the beginning or end of a clip or segment. In that case, only the Trim method can be used.