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medium not present - unit not ready I can't burn!

#1 User is offline   aswas 

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Posted 28 July 2006 - 09:02 AM

Hi. I have a new Dell that I got in April. It has two drives, the CD/DVD read only and a CD/DVD RW DL drive. I just copied an audio CD using Roxio 8, and that went well.

I went into backup, found a file I really need to backup, and wanted to burn that. I put a DVD -R in my burner, and I tell it to burn. It tells me:

Medium not present - Unit not ready

It's ready and a blank DVD is in there (it's a large file). Roxio recognised the drive when I copied the CD. Windows Explorer recognises the drive. I upgraded the firmware off the Dell site last week. But for some reason, it's not seeing my blank DVD in there.

HELP! Thanks.
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#2 User is offline   aswas 

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Posted 01 August 2006 - 07:17 AM

BUMP. I am still having this problem. Can anybody help?
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#3 User is offline   Beerman 

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Posted 01 August 2006 - 07:27 AM

View Postaswas, on Aug 1 2006, 10:17 AM, said:

BUMP. I am still having this problem. Can anybody help?

Have you tried this support file yet?
Paul
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#4 User is offline   tbrewst 

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Posted 01 August 2006 - 10:07 AM

This also looks like it recognizes cd's but not dvd's.What kind of drive and model is the cd/dvd drive?
"Do you wanna see me crawl across the floor to you?
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AMD Athlon II X4 640 3.0Ghz processor
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