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Audio To Videos In Photoshow


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#1 JohnG430

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Posted 06 May 2011 - 09:22 PM

I have downloaded a video from my Iphone to my photoshow.  When I play it, I get not audio.  The instrucitons tell me to open it in the "manage screen
and then mouse over it and lok for a box.  I cannot find a "manage" screen or button.  Do I have to open the video in creator or can I edit the video and add the sound in the photoshow....I am confused!!!!

#2 sknis

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Posted 07 May 2011 - 02:09 AM

View PostJohnG430, on 06 May 2011 - 09:22 PM, said:

I have downloaded a video from my Iphone to my photoshow.  When I play it, I get not audio.  The instrucitons tell me to open it in the "manage screen
and then mouse over it and lok for a box.  I cannot find a "manage" screen or button.  Do I have to open the video in creator or can I edit the video and add the sound in the photoshow....I am confused!!!!

Just checking.  Do you have the premium membership and the PhotoSHow applicartion that is designed to take your iphone videos?   The free application is limited.
PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, 250G SSD,  EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012, Creator NXT2 Pro. PhotoShow 6, VHS to DVD 3Plus and others.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#3 JohnG430

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Posted 12 May 2011 - 04:51 AM

View Postsknis, on 07 May 2011 - 02:09 AM, said:

Just checking.  Do you have the premium membership and the PhotoSHow applicartion that is designed to take your iphone videos?   The free application is limited.

I bought the software and then signed up for the premiuim....the support people blow...all they do is quote from the support gtuide which if that worked I would not need to email them

#4 sknis

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Posted 12 May 2011 - 11:56 AM

View PostJohnG430, on 12 May 2011 - 04:51 AM, said:

I bought the software and then signed up for the premiuim....the support people blow...all they do is quote from the support gtuide which if that worked I would not need to email them

WHICH SOFTWARE?  You were talking about PhotoShow but some of your description seems like you are using a EAsy Media Creator or Creator product.  If you are trying to use the desktop version, did you download and install Version 6 onto your computer?

What format is the iphone video?  There are several formats and resolutions.  The normal one isd H264 with AAC audio format.    Are you using the desktop version or the internet version?  What are you playingthe video with?  The desktop version will not accept as many video formats as the internet version.    

You want to complain but you give no information.   I'm not surprised that  they can't help with the information you provided. Where did you see the   instructions to manage the screen?  I  have never seen that instruction; can you post a screen shot of that message box? Are you sure it didn't say  "personalize"?  

I'm willing to help and spend time helping you but you have to go more than half way.

Edited by sknis, 12 May 2011 - 12:05 PM.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, 250G SSD,  EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012, Creator NXT2 Pro. PhotoShow 6, VHS to DVD 3Plus and others.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.




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