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Audio Out Of Sync


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#1 Cascaders23

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Posted 11 May 2011 - 07:47 AM

I have a full retail copy of the Roxio Easy Media Creator 10 Suite that I have tried on a few different machines without much luck. I have a few clips in AVI format that I am trying to put on a DVD with a very basic menu using MyDVD 10 included. The AVI files play fine in multiple media players with good video/audio quality and the audio matches the video. I make my menu, add the clips (5 in this particular one) and set things up. I have it set to use Software Encoding (tried Hardware too), SP, and Dolby Sound (Rather than Fit to Disk as I've seen that can cause some issues). I create my project, it encodes fine and I burn it but the audio is off synced from the video when I try to play the burned DVD. I have tried this on the following machines with identical results

Core 2 Duo 2.2 GHz / 3GB RAM / 256 MB Nvidia 8400 GT / 5400 RPM HDD / Windows 7 x 32
AMD X6 3.5GZ  / 4GB RAM  / 1 GB ATI 5770 / Intel SSD / Windows 7 x 64
Core 2 Duo 2.66 GHZ / 2 GB RAM / Intel Integrated Graphics / 7200 RPM HDD / Windows XP x32

I'm including the specs because I've seen a number of people saying my software will not work on Windows 7 but at least the functionality I'm after seems to be working and I am getting the exact same results on the XP system. I also want the specs there because I don't see how it could possibly be my hardware holding me back but if it is I'll just accept it. Figured I'd stop scratching my head and wasting DVDs and ask here. Any input would be greatly appreciated and I feel like there is just an obscure setting somewhere I'm missing. Thanks!

#2 cdanteek

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Posted 11 May 2011 - 08:50 AM

View PostCascaders23, on 11 May 2011 - 07:47 AM, said:

I have a full retail copy of the Roxio Easy Media Creator 10 Suite that I have tried on a few different machines without much luck. I have a few clips in AVI format that I am trying to put on a DVD with a very basic menu using MyDVD 10 included. The AVI files play fine in multiple media players with good video/audio quality and the audio matches the video. I make my menu, add the clips (5 in this particular one) and set things up. I have it set to use Software Encoding (tried Hardware too), SP, and Dolby Sound (Rather than Fit to Disk as I've seen that can cause some issues). I create my project, it encodes fine and I burn it but the audio is off synced from the video when I try to play the burned DVD. I have tried this on the following machines with identical results

Core 2 Duo 2.2 GHz / 3GB RAM / 256 MB Nvidia 8400 GT / 5400 RPM HDD / Windows 7 x 32
AMD X6 3.5GZ  / 4GB RAM  / 1 GB ATI 5770 / Intel SSD / Windows 7 x 64

Core 2 Duo 2.66 GHZ / 2 GB RAM / Intel Integrated Graphics / 7200 RPM HDD / Windows XP x32

I'm including the specs because I've seen a number of people saying my software will not work on Windows 7 but at least the functionality I'm after seems to be working and I am getting the exact same results on the XP system. I also want the specs there because I don't see how it could possibly be my hardware holding me back but if it is I'll just accept it. Figured I'd stop scratching my head and wasting DVDs and ask here. Any input would be greatly appreciated and I feel like there is just an obscure setting somewhere I'm missing. Thanks!


Concentrate on the XP machine, Roxio Easy Media Creator 10 Suite is not compatible with Windows 7!

How long in time is the video/videos?

Where did the AVI clips come from and how did they get on the XP machine?
cd
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My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#3 Cascaders23

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Posted 11 May 2011 - 09:10 AM

Happy to work off the XP Machine. I only loaded it on the Windows 7 machines because they are my newer/more personal machines and at the time I didn't know about the incompatabilities. I have used it to make a DVD previously but I will defer to the experts and focus on the XP machine. Not trying to argue - just explaining my thought process.

The videos in question are from a workout video I downloaded in AVI format on the Windows 7 x32 (laptop) and have transfered to the other machines using a memory key. The 5 clips in question for this particular disc (which is also the first since its been giving me nothing but grief) are a total of 1 hour 27 minutes in length.

#4 myguggi

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Posted 11 May 2011 - 10:54 AM

View PostCascaders23, on 11 May 2011 - 09:10 AM, said:

Happy to work off the XP Machine. I only loaded it on the Windows 7 machines because they are my newer/more personal machines and at the time I didn't know about the incompatabilities. I have used it to make a DVD previously but I will defer to the experts and focus on the XP machine. Not trying to argue - just explaining my thought process.

The videos in question are from a workout video I downloaded in AVI format on the Windows 7 x32 (laptop) and have transfered to the other machines using a memory key. The 5 clips in question for this particular disc (which is also the first since its been giving me nothing but grief) are a total of 1 hour 27 minutes in length.

A standard 4.7GB DVD can only hold 60 minutes of video at the best quality setting. Since you video is almost 90 minutes, it has to be compressed which is what you are doing when you use the SP setting. Compression will of course reduce quality and your out-of-sync may be related to that.
Why not split the videos over two DVDs and keep the best quality possible?

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#5 Cascaders23

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Posted 11 May 2011 - 11:46 AM

These are just to watch while working out and the quality remains very watchable on the DVDs once burned the audio is just unacceptable. I have a total of 7 hours 39 minutes worth of video and while I realize it will take several DVDs I wasn't planning on making it an 8 disc set. I realize the compression might be causing the sync issue but I've tried this on machines that I believe more than meet the hardware requirments, tried it using the Software to encode, and have tried it going to an ISO then burning the ISO.

I took an approx 2 hour video off a VHS, ripped it to my PC and encoded/burned it to a DVD using this software and it worked perfectly. My raw rip from the VHS was something like 6.3 GB and I had no problems so I don't understand why this isn't functioning correctly.

Edited by Cascaders23, 11 May 2011 - 11:47 AM.


#6 sknis

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Posted 11 May 2011 - 11:52 AM

Encode the project to an image (ISO) file from MyDVD.  After it finsihes, burn it to a disc; not copy.   I don't remember what the application is called in the old EMC 10 but  there should be one there.

An added feature is you can burn the ISO file and then watch it with VLC (free player) [download from Cnet.com] to preview the file before you buirn it to a disc.  If it is OK, then your disc will be OK ; if not, come back and tell use the result you get.

You can see more on it here and mount the ISO into a virtual drive if yiu don't want to use VLC player.

For a 1 1/2 hour DVD, you can also consider a double or dual layer DVD.  Most newer burners and DVD players will work with DL discs.

Edited by sknis, 11 May 2011 - 11:55 AM.

Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
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#7 Cascaders23

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Posted 11 May 2011 - 11:59 AM

I have been a long time user of VLC but I didn't know it could preview ISO files - thanks for the tip!

EMC 10 includes something called Roxio Creator Classic which includes the option "Burn From Disc Image File" so I will give that another shot. I considered going to DVD-DL route but I'd rather not unless there is no other way to do it. I'd probably be more inclined to try different software than get DL discs but thats just me. Appreciate all the advice and input and I'll try some tips and report back. Thanks!

#8 cdanteek

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Posted 11 May 2011 - 12:29 PM

Quote

I considered going to DVD-DL route but I'd rather not unless there is no other way to do it. I'd probably be more inclined to try different software than get DL discs but thats just me.

Why, what is your beef with dual layer DVD?
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#9 Cascaders23

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Posted 11 May 2011 - 12:41 PM

In this particular instance I guess the fact that I can't understand why it isn't working with what I'm trying to use is making me be stubborn and refuse to accept that I should have to change media types if that makes any sense. I would rather know why it isn't working as intended than go around the problem and have to get different media. I'll try a few in HQ where it'll only allow 1 hour per DVD and see if that makes any difference while I'm playing around with the ISO options this evening I guess.

#10 Cascaders23

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Posted 11 May 2011 - 07:42 PM

I guess it probably would have helped if I had checked other clips that I had let it make into individual chapters. It would seem the video I started with is off sync in the original AVI format which I never noticed previously but at least that explains the problem I was having. I think I saw something on these forums about extracting the audio stream, muting the video sound then playing that audio back over it as an option within the EMC 10 but I might have made that up. If I lose that one clip its not a huge deal and now I can stop banging my head against the wall. Thank you for your prompt replies everyone and I appreciate the information!

As rules of thumb is it ok to let hardware encode or should I stick with software? Thanks!

#11 sknis

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Posted 12 May 2011 - 12:29 PM

View PostCascaders23, on 11 May 2011 - 07:42 PM, said:

I guess it probably would have helped if I had checked other clips that I had let it make into individual chapters. It would seem the video I started with is off sync in the original AVI format which I never noticed previously but at least that explains the problem I was having. I think I saw something on these forums about extracting the audio stream, muting the video sound then playing that audio back over it as an option within the EMC 10 but I might have made that up. If I lose that one clip its not a huge deal and now I can stop banging my head against the wall. Thank you for your prompt replies everyone and I appreciate the information!

As rules of thumb is it ok to let hardware encode or should I stick with software? Thanks!

One question. Is the audio "off" from the beginning and stays about the same or does it start off OK and then get progressively worse?    If the later, you are dropping some video frames frames during capture but not dropping any audio so it will not line up.  There is no way of fixing that except to recapture the video (as a AVI file).

If it is off from the start and stays the same throughout, then  yes, you can do exactly as you said - extract the audio  by right clciking on the video file, save the wav file, go into Video Wave and mute the native audio and add the saved wave file on the music track.

Your choice.  Some people swear by hardware and others by software.  Some transitions are no available in software.  Derpending on your video card, the encoding may be faster with hardware rather than software.  CUDA or Stream enabled cards can be much faster but they muy=st balance with the rest of your system.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.




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