10 replies to this topic

[antonsvideo]

what is the current latest version number of Pro HD 6.4? I can't find any updates and it is a long time since the last one

[planetweckesser]

antonsvideo, on 20 May 2011 - 12:40 AM, said:

what is the current latest version number of Pro HD 6.4? I can't find any updates and it is a long time since the last one

I believe I have the latest 6.4 641B01A

[MPPais]

Hi Anton,

Latest version is 6.4 641B01A. Indeed we don't know what Roxio thinks about this software.Is like a dead product: never we have updates....When Scott worked to Roxio the posture was very different! DVDit! was alive.

[Craig J]

I just checked my version and I have a slightly newer version I guess: 6.4 641B03A

[antonsvideo]

Craig J, on 23 May 2011 - 05:30 AM, said:

I just checked my version and I have a slightly newer version I guess: 6.4 641B03A

mine also says 6.4 641B03A

[MPPais]

OK!!! I am alone: because you have both the last version and only me need to obtain the update that ther's not avaliable for download.

Edited by MPPais, 24 May 2011 - 11:39 AM.

[Craig J]

I still have to original file I downloaded from the website when I purchased it last year...interested?

[antonsvideo]

MPPais, on 24 May 2011 - 11:38 AM, said:

OK!!! I am alone: because you have both the last version and only me need to obtain the update that ther's not avaliable for download.

send an email to support and report that some users have newer versions than you and if they can give you a download link

once you have it installed, let us know the version number in case it is newer than ours now

[MPPais]

Hi Anton,

I sended the e-mail. Support send me for the generic update...

http://www.roxio.com...re_updates.html

Well... always the same experience with this wonderful support service.

Also they said me to click Help»»»Update!
Than I must explain Support that version 6,4 has not this feature....

Edited by MPPais, 25 May 2011 - 09:56 AM.

[MPPais]

Craig J, on 24 May 2011 - 02:26 PM, said:

I still have to original file I downloaded from the website when I purchased it last year...interested?

Craig J :

Please tell us what is the number of your version.Thank you!!!

MPPais

[MPPais]

Today I received this answer:
Customer Support writes:
Dear Manuel,

I would like to inform you that, there is no difference between the version of DVDit Pro 6.4 641B03A and 6.4 641B01A both are the same and the feature are also the same. The Latest version of the DVDit Pro is 6.4 only

I was elucidated.....

Edited by MPPais, 26 May 2011 - 08:53 AM.