[RPK]

I am a new Roxio user, I recently purchased Easy Media Creator 8 Deluxe Suite. I am having trouble creating DVDs. When I try to add a movie (AVI file) which is about 1.9 GB in size, it takes a very long time - initially I thought that the program had hung up and killed it from task manager. But then I found out that if I give it sufficient time (like 10 to 20 minutes), it comes back with the movie added. There were other occassions too where the program hung up and I had to kill videowave from task manager.
Is this a known problem, and are there any patches available?
I am doing this from my laptop, P4 2.4 GHz with 512MB memory. I have closed all other programs, except Zone labs firewall and Norton antivirus, I have about 2.9GB of free disk space

I have problems with menus also, which I will bring out in a separate letter.

If anybody has any tips please help me.

Thanks
RPK

[sknis]

RPK, on Jul 30 2006, 07:59 AM, said:

I am a new Roxio user, I recently purchased Easy Media Creator 8 Deluxe Suite. I am having trouble creating DVDs. When I try to add a movie (AVI file) which is about 1.9 GB in size, it takes a very long time - initially I thought that the program had hung up and killed it from task manager. But then I found out that if I give it sufficient time (like 10 to 20 minutes), it comes back with the movie added. There were other occassions too where the program hung up and I had to kill videowave from task manager.
Is this a known problem, and are there any patches available?
I am doing this from my laptop, P4 2.4 GHz with 512MB memory. I have closed all other programs, except Zone labs firewall and Norton antivirus, I have about 2.9GB of free disk space

I have problems with menus also, which I will bring out in a separate letter.

If anybody has any tips please help me.

Thanks
RPK

There are several concerns and things that will slow down what you are doing.
1) the three Gb of hard disc space is not enough so that will slow you down.
2) Clean and defrag your hard drive. (get rid of all those temp files, off line files, old programs, etc.+
3)Turn off your internet and shut down Zone Alarm and Norton. Since you will not be connected, you don't need them.
4) Make sure you are running on AC power and change your laptops power setting to never run less than the maximum. If it goes into one of the other modes, it will be running at half the speed or less.
5) Use Windows to set your computer to best performance; not best appearance and set your virtual memory to equal your real memory and double your real memory.

As to menus - perhaps I can suggest that you update the drivers for your video card/chips. Run the video test in VideoWave> Tools> options> with your laptop, you probably want to be running in software mode. Do not force the program into hardware or you will have a lot more trouble.

Your computer is also just plain going to be slower because of the 512 memory and the processor speed. It is above the minimum but it will be slow.

[ggrussell]

In general, video editing takes LOTS of hard drive space. Windows creates temp files and the application creates temp files. I just don't think that 3gig is enough free space even if it was defragged.

[RPK]

ggrussell, on Jul 30 2006, 05:43 AM, said:

In general, video editing takes LOTS of hard drive space. Windows creates temp files and the application creates temp files. I just don't think that 3gig is enough free space even if it was defragged.

My disk is already defragged - I did that a few weeks ago (I do delete temporary files and defrag frequently). I backed up some big directories to a backup disk and created some space on the disk - it now has 16.5 GB free space. That should be enough. I cannot increase memory as easily. Anyway, let me see how it goes now. Thanks for the responses...

Thanks
RPK

[myguggi]

RPK, on Jul 30 2006, 12:44 PM, said:

My disk is already defragged - I did that a few weeks ago (I do delete temporary files and defrag frequently). I backed up some big directories to a backup disk and created some space on the disk - it now has 16.5 GB free space. That should be enough. I cannot increase memory as easily. Anyway, let me see how it goes now. Thanks for the responses...

Thanks
RPK

If you are planning to do much video work you will need at lot more free space. Perhaps large hard drive is in order. While more memory would be a good idea its the low free space that is your biggest problem. I defrag every few days, its surprising how quickly a hard drive gets fragmented

[RPK]

myguggi, on Jul 30 2006, 11:10 AM, said:

If you are planning to do much video work you will need at lot more free space. Perhaps large hard drive is in order. While more memory would be a good idea its the low free space that is your biggest problem. I defrag every few days, its surprising how quickly a hard drive gets fragmented

I will free up more hard disk space and try again. No, I am not planning to do much video work - for the time being I want to create one DVD by by adding my avi files. I added one movie to a blank project, and when I tried to add another one, it hung up. I left the machine and went to do something else, but 5 hours later, the machine was still hung up. This looks like bad software. I am frustrated and very near to returning this and getting a refund.

RPK

[ggrussell]

Videowave/MyDVD is demanding on the hardware and does not run well on all machines. I haven't had any problems running it on my Gateway laptop, but I don't have much on it either. I have about 60gig free.

[myguggi]

RPK, on Jul 31 2006, 12:52 PM, said:

I will free up more hard disk space and try again. No, I am not planning to do much video work - for the time being I want to create one DVD by by adding my avi files. I added one movie to a blank project, and when I tried to add another one, it hung up. I left the machine and went to do something else, but 5 hours later, the machine was still hung up. This looks like bad software. I am frustrated and very near to returning this and getting a refund.

RPK

Don't blame the software if your computer system is not up to the job. Since you are working on a laptop you most likely have on-board video which is not able to handle all the required video functions.

[RPK]

myguggi, on Aug 1 2006, 07:35 AM, said:

Don't blame the software if your computer system is not up to the job. Since you are working on a laptop you most likely have on-board video which is not able to handle all the required video functions.

I have had Ulead Media Studio Pro 6.0 Light version on my lap top (I got it along with the fire wire card I purchased about a year ago. That is a very fine Video editor, with multiple channels for video and audio - It is the light version of a prodessional grade software. I have been using that in my laptop all this time without any performance problem. The only problem I had with that was it was not an authoring software. That is why I bought EMC after much research. I understand the issue about Direct X, and my video is alright now after I upgraded to the right Direct X - that is a separate issue and that is why I posted it separately. But the performance problem - tell me this:
I have 16.5 GB free on my machine, I have 512 MB RAM which I concede might be slow, I disconnected the laptop from Internet, closed all applications including the antivirus and firewall and all other applications, then I started EMC, started MyDVD, on a blank project added a avi video about 10 minutes long - it took some time, but it was added, then tried to add another avi clip about 15 minutes long - at this point it hung. 5 hours later it was still hung. No response. I had to kill it from Task manager
If you say that this is acceptable performance for a software, then you must be working for Roxio. I understand that the program may be slow on my laptop, but hung up for 5 hours for just adding a new clip? That is not slow, that is simply bad software.
If my lap top video is not able to handle required video functions, how do I find that out? What is the graphics test supposed to show me?
I know you are trying to help, but I disagree with you in this case.

RPK

[grandpabruce]

RPK, on Aug 1 2006, 03:05 PM, said:

I have had Ulead Media Studio Pro 6.0 Light version on my lap top (I got it along with the fire wire card I purchased about a year ago. That is a very fine Video editor, with multiple channels for video and audio - It is the light version of a prodessional grade software. I have been using that in my laptop all this time without any performance problem. The only problem I had with that was it was not an authoring software. That is why I bought EMC after much research. I understand the issue about Direct X, and my video is alright now after I upgraded to the right Direct X - that is a separate issue and that is why I posted it separately. But the performance problem - tell me this:
I have 16.5 GB free on my machine, I have 512 MB RAM which I concede might be slow, I disconnected the laptop from Internet, closed all applications including the antivirus and firewall and all other applications, then I started EMC, started MyDVD, on a blank project added a avi video about 10 minutes long - it took some time, but it was added, then tried to add another avi clip about 15 minutes long - at this point it hung. 5 hours later it was still hung. No response. I had to kill it from Task manager
If you say that this is acceptable performance for a software, then you must be working for Roxio. I understand that the program may be slow on my laptop, but hung up for 5 hours for just adding a new clip? That is not slow, that is simply bad software.
If my lap top video is not able to handle required video functions, how do I find that out? What is the graphics test supposed to show me?
I know you are trying to help, but I disagree with you in this case.

RPK

Walt (myguggi) doesn't work for Roxio, and the rest of us don't either. If you don't see a Roxio logo by someone's name, they don't work for Roxio.

Walt did not say is was normal for the file to take 5 hours to load and then still hang the machine. If that is happening, there is either something wrong with the file you are adding, or there is something wrong with your computer. It isn't bad software. Much larger files load in less than a minute on my computer.

[myguggi]

RPK, on Aug 1 2006, 04:05 PM, said:

I have had Ulead Media Studio Pro 6.0 Light version on my lap top (I got it along with the fire wire card I purchased about a year ago. That is a very fine Video editor, with multiple channels for video and audio - It is the light version of a prodessional grade software. I have been using that in my laptop all this time without any performance problem. The only problem I had with that was it was not an authoring software. That is why I bought EMC after much research. I understand the issue about Direct X, and my video is alright now after I upgraded to the right Direct X - that is a separate issue and that is why I posted it separately. But the performance problem - tell me this:
I have 16.5 GB free on my machine, I have 512 MB RAM which I concede might be slow, I disconnected the laptop from Internet, closed all applications including the antivirus and firewall and all other applications, then I started EMC, started MyDVD, on a blank project added a avi video about 10 minutes long - it took some time, but it was added, then tried to add another avi clip about 15 minutes long - at this point it hung. 5 hours later it was still hung. No response. I had to kill it from Task manager
If you say that this is acceptable performance for a software, then you must be working for Roxio. I understand that the program may be slow on my laptop, but hung up for 5 hours for just adding a new clip? That is not slow, that is simply bad software.
If my lap top video is not able to handle required video functions, how do I find that out? What is the graphics test supposed to show me?
I know you are trying to help, but I disagree with you in this case.

RPK

I did not mention anything about "acceptable performance", I said there is something wrong with your system. I just loaded a 90 minute movie file into Videowave and it took less than a minute. Of course I doubt that the whole file gets loaded completely. The file is in wmv format so it it even has to be converted on the fly so that VW can use it. From my system specs you can see I don't have a fast system, only 2.0Ghz.
As Bruce said I don't work for Roxio and am just a user like you.

[gaper1]

I still don't know what video card does the OP have

[RPK]

myguggi, on Aug 1 2006, 01:06 PM, said:

I did not mention anything about "acceptable performance", I said there is something wrong with your system. I just loaded a 90 minute movie file into Videowave and it took less than a minute. Of course I doubt that the whole file gets loaded completely. The file is in wmv format so it it even has to be converted on the fly so that VW can use it. From my system specs you can see I don't have a fast system, only 2.0Ghz.
As Bruce said I don't work for Roxio and am just a user like you.

This is my system specifications:
Toshiba Satellite 2455-S305, Intel Pentium 4 Processor 2.4GHz, 60GB HDD and 512MB RAM (DDr Memory)
32MB DDR NVIDIA GeForce4 420 Go Graphics controller, DVD-R/RW drive
Recently installed the latest Direct X
From the specs given, can anybody guess as to what could be the reason for bad performance?

I have about 16.5GB free on the hard disk, and I defragged it yesterday. After defragging, the performance is better. I am able to load my two avi clips. I added them in the wrong order, and didn't know hwo to change it, and was playing with the edit movie function and switching between timeline and story board views when it froze on me. I left it overnight thinking that if it is slow, let me give it ample time to recover. But it didn't, and in the morning I killed it from task manager.

[myguggi]

RPK, on Aug 2 2006, 07:57 PM, said:

This is my system specifications:
Toshiba Satellite 2455-S305, Intel Pentium 4 Processor 2.4GHz, 60GB HDD and 512MB RAM (DDr Memory)
32MB DDR NVIDIA GeForce4 420 Go Graphics controller, DVD-R/RW drive
Recently installed the latest Direct X
From the specs given, can anybody guess as to what could be the reason for bad performance?

I have about 16.5GB free on the hard disk, and I defragged it yesterday. After defragging, the performance is better. I am able to load my two avi clips. I added them in the wrong order, and didn't know hwo to change it, and was playing with the edit movie function and switching between timeline and story board views when it froze on me. I left it overnight thinking that if it is slow, let me give it ample time to recover. But it didn't, and in the morning I killed it from task manager.

Part of your problem maybe your video card if it actually has only 32MB. At least 128MB is the general recommendation.

[grandpabruce]

myguggi, on Aug 2 2006, 11:07 PM, said:

Part of your problem maybe your video card if it actually has only 32MB. At least 128MB is the general recommendation.

You are correct. The video card is a problem.

[T.O.T.G.]

grandpabruce, on Aug 3 2006, 04:52 AM, said:

You are correct. The video card is a problem.

128 is the reccommendation

I have 16 and it works perfectly fine

[grandpabruce]

TOTG, on Aug 3 2006, 08:45 AM, said:

128 is the reccommendation

[b]I have 16 and it works perfectly fine[/b]

I find that very difficult to believe!

[cdanteek]

Quote

I have 16 and it works perfectly fine!

Quote

I find that very difficult to believe!

I will second that!

cdanteek

[sknis]

RPK, on Aug 2 2006, 06:57 PM, said:

This is my system specifications:
Toshiba Satellite 2455-S305, Intel Pentium 4 Processor 2.4GHz, 60GB HDD and 512MB RAM (DDr Memory)
32MB DDR NVIDIA GeForce4 420 Go Graphics controller, DVD-R/RW drive
Recently installed the latest Direct X
From the specs given, can anybody guess as to what could be the reason for bad performance?
I have about 16.5GB free on the hard disk, and I defragged it yesterday. After defragging, the performance is better. I am able to load my two avi clips. I added them in the wrong order, and didn't know hwo to change it, and was playing with the edit movie function and switching between timeline and story board views when it froze on me. I left it overnight thinking that if it is slow, let me give it ample time to recover. But it didn't, and in the morning I killed it from task manager.

Two suggestions, sorry if you have already tried them and I just missed them.
One update the video driver from Toshiba. I had the same type of problem but updating the driver even though it seemed to be old helped.
Two, In VideoWave or in MyDVD, open Tools>Options> You will get a pop up window, click the space near "software" just below render.
Try again
If you are still getting hang ups, go to the nVidia Site and download the latest drivers for your card. The number should be something like 91.31.

This post has been edited by sknis: 02 September 2006 - 07:43 AM