Jump to content

Roxio Community

Roxio Creator And Paypal Payment


  • Please log in to reply
2 replies to this topic

#1 redbook

redbook

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 31 May 2011 - 11:50 PM

Can someone help please, I tried to purchase Roxio Creator 2011 via download using PayPal. I clicked on the payment option and selected PayPal. Then I selected place secure order and it took me to a page telling me that the order is being processed and I will get an email about delivery time, but I didn't even get the opportunity to log in to PayPal to confirm the payment.

My Roxio account shows download not available - payment pending. My PayPal account shows no payment. Is my purchase in limbo?

#2 sknis

sknis

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 26,203 posts
  • Gender:Male
  • Location:Hou,Tx

Posted 01 June 2011 - 02:55 AM

View Postredbook, on 31 May 2011 - 11:50 PM, said:

Can someone help please, I tried to purchase Roxio Creator 2011 via download using PayPal. I clicked on the payment option and selected PayPal. Then I selected place secure order and it took me to a page telling me that the order is being processed and I will get an email about delivery time, but I didn't even get the opportunity to log in to PayPal to confirm the payment.

My Roxio account shows download not available - payment pending. My PayPal account shows no payment. Is my purchase in limbo?

Check your spam filter for that e-mail.

Does this page give you any information?

Can you contact PayPal to see if there is a hold up on their part?
PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I7 third generation @2.4,  8G RAM, GTX660M, SoundBlaster 3Di

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#3 redbook

redbook

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 01 June 2011 - 06:25 PM

View Postsknis, on 01 June 2011 - 02:55 AM, said:

Check your spam filter for that e-mail.

Does this page give you any information?

Can you contact PayPal to see if there is a hold up on their part?

My spam filter didn't eliminate anything, thanks for the suggestion. Paypal haven't received anything from Roxio requesting payment. My order status is still pending on the Roxio site. This is the first time I've tried to buy anything using paypal, so I think I'll just cancel the whole order and start again with my credit card. Thanks anyway.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users