Can someone help please, I tried to purchase Roxio Creator 2011 via download using PayPal. I clicked on the payment option and selected PayPal. Then I selected place secure order and it took me to a page telling me that the order is being processed and I will get an email about delivery time, but I didn't even get the opportunity to log in to PayPal to confirm the payment.
My Roxio account shows download not available - payment pending. My PayPal account shows no payment. Is my purchase in limbo?
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Roxio Creator And Paypal Payment
Started by
redbook
, May 31 2011 11:50 PM
2 replies to this topic
#2
sknis
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Posted 01 June 2011 - 02:55 AM
redbook, on 31 May 2011 - 11:50 PM, said:
Can someone help please, I tried to purchase Roxio Creator 2011 via download using PayPal. I clicked on the payment option and selected PayPal. Then I selected place secure order and it took me to a page telling me that the order is being processed and I will get an email about delivery time, but I didn't even get the opportunity to log in to PayPal to confirm the payment.
My Roxio account shows download not available - payment pending. My PayPal account shows no payment. Is my purchase in limbo?
My Roxio account shows download not available - payment pending. My PayPal account shows no payment. Is my purchase in limbo?
Check your spam filter for that e-mail.
Does this page give you any information?
Can you contact PayPal to see if there is a hold up on their part?
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Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#3
redbook
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Posted 01 June 2011 - 06:25 PM
sknis, on 01 June 2011 - 02:55 AM, said:
Check your spam filter for that e-mail.
Does this page give you any information?
Can you contact PayPal to see if there is a hold up on their part?
Does this page give you any information?
Can you contact PayPal to see if there is a hold up on their part?
My spam filter didn't eliminate anything, thanks for the suggestion. Paypal haven't received anything from Roxio requesting payment. My order status is still pending on the Roxio site. This is the first time I've tried to buy anything using paypal, so I think I'll just cancel the whole order and start again with my credit card. Thanks anyway.
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