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Stereo & Mono buttons greyed out

#1 User is offline   ATZ 

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Posted 30 July 2006 - 03:43 PM

When capturing video from old VCR tapes, I need to change the audio from stereo to mono. Otherwise I end up with no sound on the DVD after burning. These audio buttons are grayed out. What do I do?
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#2 User is offline   tbrewst 

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Posted 30 July 2006 - 04:48 PM

Have you tried making your own Quality template?If you hit New under Quality and the User Defined Template comes up can you change it under Channels?This is assuming you're using Media Import.

This post has been edited by tbrewst: 30 July 2006 - 04:49 PM

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#3 User is offline   ATZ 

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Posted 30 July 2006 - 05:12 PM

View Posttbrewst, on Jul 30 2006, 04:48 PM, said:

Have you tried making your own Quality template?If you hit New under Quality and the User Defined Template comes up can you change it under Channels?This is assuming you're using Media Import.

There isn't a New under quality. The only options are Hardware..... with stereo. I'm using a Plextor Px-M402U to capture the VCR tape into my computer. Also, mono was not grayed out in version 7.5
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#4 User is offline   tbrewst 

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Posted 31 July 2006 - 06:14 AM

Please tell us the steps you are going thru to capture this video.It seems that you are not seeing the same screens I'm looking at.
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."




Terry

AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS
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#5 User is offline   sknis 

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Posted 31 July 2006 - 09:39 AM

View PostATZ, on Jul 30 2006, 06:43 PM, said:

When capturing video from old VCR tapes, I need to change the audio from stereo to mono. Otherwise I end up with no sound on the DVD after burning. These audio buttons are grayed out. What do I do?


What format are you capturing from the device? It does several ....use mpg2 or avi. I'm not sure that device gives you the avi option as an output. I have used several different capture devices and have never had to change to mono to get proper sound. Have you tried to capture with WMM or with the Ulead product that came with that device? Do you har the audio if you preview the video in VideoWave? Are you using the audio plug that came with that device?
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#6 User is offline   ATZ 

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Posted 31 July 2006 - 05:08 PM

View Postsknis, on Jul 31 2006, 09:39 AM, said:

What format are you capturing from the device? It does several ....use mpg2 or avi. I'm not sure that device gives you the avi option as an output. I have used several different capture devices and have never had to change to mono to get proper sound. Have you tried to capture with WMM or with the Ulead product that came with that device? Do you har the audio if you preview the video in VideoWave? Are you using the audio plug that came with that device?

I'm using mpg2, but there are three avi options. Nothing works. I think I need to change to mono because when these VCR tapes were made years ago the cables were not connected properly or maybe bad cables. I've tried the Ulead product with the same results. I do hear the audio when I play the video in Videowave, but there's no sound on the burnt DVD. What bugs me is I was able to change to mono in Roxio version 7.5.


View Posttbrewst, on Jul 31 2006, 06:14 AM, said:

Please tell us the steps you are going thru to capture this video.It seems that you are not seeing the same screens I'm looking at.

I click on "Capture Video" which takes me to the Roxio Media Import Screen. Under quality my only options are Hardware mpg2 720x480 ... Hardware mpg2 320x240 ... Hardware mpg1 320x240 ... Hardware mjpeg 720x480 ... Hardware mpeg4 720x480 ... Hardware DX50 720x480. The last three are avi. Clicking on "Advanced" and then "Capture Filter" doesn't give me an option to change to mono (it's grayed out).

This post has been edited by ATZ: 31 July 2006 - 05:10 PM

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#7 User is offline   tbrewst 

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Posted 31 July 2006 - 05:31 PM

Take a look at this.Do you have this button?If yes then hit it and create a new template,which is where my other screenshot is from.
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."




Terry

AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS
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#8 User is offline   ATZ 

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Posted 31 July 2006 - 06:18 PM

Nope, I don't have the "new" button
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#9 User is offline   tbrewst 

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Posted 01 August 2006 - 06:05 AM

It must be some info that Media Import is getting from your device that is limiting these options.Have you updated the firmware on your device?Plextor's website has the latest.
Also have you tried capturing with the WinDVD creator software that came with the device?If so do you have the same problem?
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."




Terry

AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS
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#10 User is offline   ATZ 

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Posted 10 August 2006 - 05:21 PM

View Posttbrewst, on Aug 1 2006, 06:05 AM, said:

It must be some info that Media Import is getting from your device that is limiting these options.Have you updated the firmware on your device?Plextor's website has the latest.
Also have you tried capturing with the WinDVD creator software that came with the device?If so do you have the same problem?

The WinDVD creator software screws up my computer so bad I uninstalled it. I think I might go back to Roxio version 7.5. That worked fine. My firmware is updated.

This post has been edited by ATZ: 10 August 2006 - 05:21 PM

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#11 User is offline   ivanatrox 

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Posted 11 August 2006 - 06:02 AM

try to capture with Windows Movie Maker just to see if there is sound for you...
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