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Roxio Venue


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#1 BJNeedsHelp

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Posted 04 June 2011 - 08:19 AM

I have installed and re-installed Roxio Creator 2010 many times.  It works fine for a while and then some program tries to open Roxio Venue; for what reason I do not know.  The only solution is to un-install and start over again.

Any suggestions?

Thanks.

I am running Windows 7 Professional 64 bit.

Attached Files



#2 cdanteek

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Posted 04 June 2011 - 03:55 PM

View PostBJNeedsHelp, on 04 June 2011 - 08:19 AM, said:

I have installed and re-installed Roxio Creator 2010 many times.  It works fine for a while and then some program tries to open Roxio Venue; for what reason I do not know.  The only solution is to un-install and start over again.

Any suggestions?

Thanks.

I am running Windows 7 Professional 64 bit.


My Roxio Creator 2010 Pro, Venue.msi.doc shows in that location C:\Users\Stickman\AppData\Local\Temp.

Why is yours saying  C:\Users\Richards\AppData\Local\Temp\WZSE is on a network resource and not available?

I am running Windows 7 Professional 64 bit.
cd
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1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

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#3 Brendon

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Posted 04 June 2011 - 06:08 PM

Venue.msi is one of the initial installer files which are transferred into your temp directory when you first install Creator. These are called by a Roxio installer file which is also put in there.

These files are temporary, and should be deleted after the first installation in the normal course of hard drive housekeeping when your caches and temp directories are cleared.

If you do not clear these temp files properly, the installer file can be left behind, and it can get run when Windows is trying to install something else. That's what seems to have happened here.

Try clearing your Temp directories and internet caches with either the Windows disk cleanup, or a free utility such as CCLEANER. That should stop this problem.

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So, what happens now?

#4 BJNeedsHelp

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Posted 05 June 2011 - 04:13 AM

Thank you for the information.

I am using CCleaner and Revo Uninstaller Pro, so something else must be going on with my system.

Any further advice?  Thanks.

#5 sknis

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Posted 05 June 2011 - 05:34 AM

View PostBJNeedsHelp, on 05 June 2011 - 04:13 AM, said:

Thank you for the information.

I am using CCleaner and Revo Uninstaller Pro, so something else must be going on with my system.

Any further advice?  Thanks.

See if you can find a copy of Microsoft Installar Clean Up Utility (MSICUU) on the internet.   Use that to clean up the venue application.   Be careful and read all the infromation before you do anything.  It should work; I've used it in similar situations for other people.

Microsoft no longer supports MAICUU.
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#6 BJNeedsHelp

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Posted 05 June 2011 - 05:48 AM

Thank you. I will try that. I have a copy which I downloaded October 2007; msicuu2.

#7 cdanteek

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Posted 05 June 2011 - 06:01 AM

View Postsknis, on 05 June 2011 - 05:34 AM, said:

See if you can find a copy of Microsoft Installar Clean Up Utility (MSICUU) on the internet.   Use that to clean up the venue application.   Be careful and read all the infromation before you do anything.  It should work; I've used it in similar situations for other people.

Microsoft no longer supports MAICUU.

Using Microsoft Installar Clean Up Utility on the Roxio Venue could wack your C2010 too!

Something odd is going on.

I don't think I ever open Venue before checking it yesterday because of this post. Have you open or used the Venue program?

I had to agree to a license before opening it yesterday, then checked C:\Users\Stickman\AppData\Local\Temp. and had the Venue.msi doc. This morning I don't have it!

Anyway C:\Users\Stickman\AppData\Local\Temp is the same temp as %temp% that I clean regularly so Venue.msi doc had to be generated by opening the program and agreeing to the license.

Why is yours saying C:\Users\Richards\AppData\Local\Temp\WZSE is on a network resource and not available?

Have you looked in this path 'C:\Users\Richards\AppData\Local\Temp\WZSE' and what is WZSE?
cd
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My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

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#8 BJNeedsHelp

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Posted 05 June 2011 - 09:09 AM

I have never used Roxio Venue. I don't even know what it is or what it does.

I just ran Windows Installer Cleanup Utility and at this point I don't know whether or not it has damaged Creator 10.

I've also just cleaned out all of my Temp folders.

It seems that when I open certain internet sites, something is looking for and trying to install Roxio Venue.

#9 cdanteek

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Posted 05 June 2011 - 09:55 AM

Quote

C:\Users\Richards\AppData\Local\Temp\WZSE

BJNeedsHelp,

You never took the time to look at the path and see what it was pointing to, WZSE?
cd
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My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  



#10 BJNeedsHelp

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Posted 05 June 2011 - 11:14 AM

Sorry. I did not, but I'm sure in a few days the issue will repeat itself. As I said in my first post, I have had to re-install serveral times to get rid of the error.

Thanks for your help.

#11 BJNeedsHelp

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Posted 09 June 2011 - 10:22 AM

Just as I said in my last post, 3 days later it is happening again.  This time when I access a golf web site, that site tries to install CinePlayer.  I think the application which is trying to install Roxio Venue is PDFCreator.

New attachment show full path of files being looked for.

#12 cdanteek

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Posted 09 June 2011 - 11:03 AM

View PostBJNeedsHelp, on 09 June 2011 - 10:22 AM, said:

Just as I said in my last post, 3 days later it is happening again.  This time when I access a golf web site, that site tries to install CinePlayer.  I think the application which is trying to install Roxio Venue is PDFCreator.

New attachment show full path of files being looked for.

How would accessing a golf site with what browser, trigger a installation of Roxio?

Roxio Venue and CinePlayer are different applications.

Is it trying to install one or both?

No attachment.

Programs.jpg
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  



#13 BJNeedsHelp

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Posted 09 June 2011 - 12:04 PM

The golf web site is trying to configure CinePlayer.

When I use PDFCreator to print from any web site, Roxio Venue is trying to install.

I have no idea why this is happening, but after I totally remove Roxio and Sonic links and then re-install, everything works normally for a few days.

#14 ogdens

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Posted 09 June 2011 - 12:51 PM

View PostBJNeedsHelp, on 09 June 2011 - 10:22 AM, said:

Just as I said in my last post, 3 days later it is happening again.  This time when I access a golf web site, that site tries to install CinePlayer.  I think the application which is trying to install Roxio Venue is PDFCreator.

New attachment show full path of files being looked for.


NO attachment!!!!!!!!!

#15 BJNeedsHelp

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Posted 09 June 2011 - 12:52 PM

View Postogdens, on 09 June 2011 - 12:51 PM, said:

NO attachment!!!!!!!!!

Attached Files



#16 cdanteek

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Posted 09 June 2011 - 01:33 PM

Why post a picture as a word doc?

Close all applications and follow below..

Bring up the 'Run' command http://windows.micro...the-Run-command

Or hold the + then the R and then the windows key..

Type %temp% into the run box and click OK.

When the, C:\Users\Richards\AppData\Local\Temp folder opens, click edit, select all, click file, click delete. Make sure they all are deleted!

Now go back to the golf site and use PDFCreator does the same thing happen

temp.jpg
cd
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My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  



#17 myguggi

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Posted 09 June 2011 - 01:48 PM

That attachment does not show anything useful, you had already posted it partially in post #1.
You need to post the contents od the ...\TEM|WZSE folder!

A google search for "\TEMPWZSE" shows lots of post for  a similar error mesage. Do you bychance have some Blackberry software installed?

Some of the google posts show that "WZSE" is WinZip related and state that WZSE stands for "WinZip Self Extractor"

You could rename the WZSE folder and then see what happens.

Is it only the one website that is causing the proble? What site is it?

Edited by myguggi, 09 June 2011 - 01:49 PM.


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#18 BJNeedsHelp

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Posted 09 June 2011 - 01:54 PM

I've done that several times.  Same thing happens.

#19 cdanteek

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Posted 09 June 2011 - 01:59 PM

View PostBJNeedsHelp, on 09 June 2011 - 01:54 PM, said:

I've done that several times.  Same thing happens.


If you don't want to take my suggestions and tell me what happens, I can't trouble shoot it for you!
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.Click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here  PX Engine Fix, Click here The Latest 4.10.28a Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: v2.5.8.0 (3,389 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.

E-mail spambots harvest e-mail addresses from material found on the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam. Such spambots are web crawlers that can gather e-mail addresses from Web sites, newsgroups, special-interest group (SIG) postings, and chat-room conversations. .

Do not post your email address on any public forum!  



#20 BJNeedsHelp

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Posted 09 June 2011 - 02:00 PM

I had installed 7-Zip as recommended in an earlier forum for dealing with Roxio products.

The golf web site is https://www.southern...riogolfer.com/.

It offers discount coupons to local golf courses in Ontario, Canada.




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