33 replies to this topic

[myguggi]

BrianWr, on 12 July 2011 - 01:31 AM, said:

Didn't work for me either.

Using Window 7 64bit

Have reloaded Roxio Creator 2010 Pro. Loaded pxengine4_18_16a

No Lower or Upper filter problems.

Every other program in the world can see my drive had the same problem with Creator 2009.

Will not be getting 2011 unless Roxio sort out this problem

What realy confuses me is why it works for six months and then stops working.
This is identical to what happened with 2009

If the program worked for 6 month and then all of a sudden does not, it is because you changed something on your system that corrupted the Roxio program. That is not something you can blame on Roxio.

[xxLouA]

I haven't used this program in sometime but should have since I knew it didn't work. I did try get some help with it at Dell but no replies.
I used to use Easy CD a few years ago in work and home and it was great. But now can't make a CD with this program. I tried using the pxeng you had posted a few years ago but didn't work either.
My Studio XPS 435MT recognizes the drives all the time, so can't figure why this program don't detect any drives.
any ideas, don't want to buy any programs until it works
program: Roxio creator DE
thanks
xxLouA

Edited by xxLouA, 07 September 2011 - 11:45 AM.

[ogdens]

xxLouA, on 07 September 2011 - 11:43 AM, said:

I haven't used this program in sometime but should have since I knew it didn't work. I did try get some help with it at Dell but no replies.
I used to use Easy CD a few years ago in work and home and it was great. But now can't make a CD with this program. I tried using the pxeng you had posted a few years ago but didn't work either.
My Studio XPS 435MT recognizes the drives all the time, so can't figure why this program don't detect any drives.
any ideas, don't want to buy any programs until it works
program: Roxio creator DE
thanks
xxLouA

ALL support for Dells OEM software comes from Dell. Roxio provided the software to Dell to meet THEIR specifications.Contact Dell or check there forum page , here is one example    http://en.community.dell.com/support-forums/software-os/f/3524/p/19279086/19500152.aspx#19500152

[sknis]

xxLouA, on 07 September 2011 - 11:43 AM, said:

I haven't used this program in sometime but should have since I knew it didn't work. I did try get some help with it at Dell but no replies.
I used to use Easy CD a few years ago in work and home and it was great. But now can't make a CD with this program. I tried using the pxeng you had posted a few years ago but didn't work either.
My Studio XPS 435MT recognizes the drives all the time, so can't figure why this program don't detect any drives.
any ideas, don't want to buy any programs until it works
program: Roxio creator DE
thanks
xxLouA

Which of the many versions of Dell Creator do you have.  They start way back and are now up to 10.3 or higher.

Did you go to the Dell stile and see if you can re-download the version you have?  If so, you can try reinstalling it.  Note that you may have to uninstall what you have first.  Tell us what you have and we can point you to an uninstall procedure.

I would go to the Dell users group and ask your question.  There are otrhers who have had similar issues.  For example.

[xxLouA]

ogdens, on 07 September 2011 - 12:37 PM, said:

ALL support for Dells OEM software comes from Dell. Roxio provided the software to Dell to meet THEIR specifications.Contact Dell or check there forum page , here is one example    http://en.community.dell.com/support-forums/software-os/f/3524/p/19279086/19500152.aspx#19500152

where do you find this Drag to Disc, not on my pc..also tried the pxengine, rebooted and still not working; my OS is Vista ultimate 64 bit

[ogdens]

xxLouA, on 07 September 2011 - 02:41 PM, said:

where do you find this Drag to Disc, not on my pc..also tried the pxengine, rebooted and still not working; my OS is Vista ultimate 64 bit

EMC 7, 7.5 is not compatible with Vista.   The first version that worked with Vista was version EMC 9.1.

[xxLouA]

ogdens, on 07 September 2011 - 02:59 PM, said:

EMC 7, 7.5 is not compatible with Vista.   The first version that worked with Vista was version EMC 9.1.

thank you, I was trying to find an update to this version of Creaor DE Sonic solutions 2007 seems like version 3.7 in the about and I found the installation CD "Easy Cd & DVD burning 10.3 DE"
I can uninstall Roxio and reinstall this one I suppose and try it. but it wouldn't update because the UM.msi

Edited by xxLouA, 07 September 2011 - 03:21 PM.

[sknis]

10.3  should work in Vista;  it is the newest Dell version that I know of.

The pxengine should have fixed it.

Run this.

Then run this

Where did the UM.msi come from?

Edited by sknis, 07 September 2011 - 03:25 PM.

[xxLouA]

sknis, on 07 September 2011 - 03:16 PM, said:

10.3  should work in Vista;  it is the newest Dell version that I know of.

The pxengine should have fixed it.

Run this.

Then run this

Where did the UM.msi come from?

when I ran the update from Help it said it could't find the installation that is the UM (update manager.msi)

[xxLouA]

I ran both of your links with the pxengine rebooted but didn't work still get "no drive detected"
nice try with both of them

[xxLouA]

oh well at least tried tomorrow will uninstall and install and see if I can update it

[xxLouA]

xxLouA, on 07 September 2011 - 04:14 PM, said:

oh well at least tried tomorrow will uninstall and install and see if I can update it

I found and installed "Easy CD and DVD burning DE Home" vers 10.3.106 with pxenging 4.16.150.47 but with no good end results.
also tried to update the firmware for my drives from Dell. The 2 drives are as follows:
HL-DT-ST DVD ROM DH10N ATA Device firmware 0D08 this one couldn't find on site
PLDS DVD+RW DH-16A6S ATA Device firmware YD11 this one I found YD12 and tried to install it but it told me it was for a PLDS drive. that is unreal
so back to where I ended, no where

[ogdens]

xxLouA, on 08 September 2011 - 11:39 AM, said:

I found and installed "Easy CD and DVD burning DE Home" vers 10.3.106 with pxenging 4.16.150.47 but with no good end results.
also tried to update the firmware for my drives from Dell. The 2 drives are as follows:
HL-DT-ST DVD ROM DH10N ATA Device firmware 0D08 this one couldn't find on site
PLDS DVD+RW DH-16A6S ATA Device firmware YD11 this one I found YD12 and tried to install it but it told me it was for a PLDS drive. that is unreal
so back to where I ended, no where

Have a look at post #6 here http://forums.suppor...534#entry374534

Did you try the Dell forum yet.

Edited by ogdens, 08 September 2011 - 12:18 PM.

[xxLouA]

I tried it made folder FIX putpxengine4_18_16a.zip and ran the exe from there. I already have Winzip15.0 PRO on my pc. also from RUN ran c:\fix\pxengine4_18_16a /pxhelponvista
didn't say anything about upgrade since I had this version already.
it shows HL-DT-ST DVD-ROM (F) put destination disc shows no drive detected. on the bottom of this window in left corner it shows a CD and Win 7 home premium and destination as stated.
so don't know.  in Fix folder is also 7-zip and 7z920.exe ????
might have clicked somewhere in your utilities.
thanks

Edited by ogdens, 08 September 2011 - 02:29 PM.