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Videowave crashes

#1 User is offline   kirk 

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Post icon  Posted 31 July 2006 - 07:04 AM

:) when i go to add clips in videowave it freezes...if i do finally get clips in ...it freezes when encoding...i cannot drag and drop and i cannot open more than 1 clip at a time :huh: . Also practally ALL video/DVD functions cause my system to crash.... a lil help here would be greatly appreciated.
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#2 User is online   Beerman 

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Posted 31 July 2006 - 07:10 AM

View Postkirk, on Jul 31 2006, 10:04 AM, said:

:) when i go to add clips in videowave it freezes...if i do finally get clips in ...it freezes when encoding...i cannot drag and drop and i cannot open more than 1 clip at a time :huh: . Also practally ALL video/DVD functions cause my system to crash.... a lil help here would be greatly appreciated.

We can't help you until you help us. Please post your computer specs and the types of files your trying to import.
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#3 User is offline   kirk 

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Posted 31 July 2006 - 07:33 AM

View PostBeerman, on Jul 31 2006, 07:10 AM, said:

We can't help you until you help us. Please post your computer specs and the types of files your trying to import.

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name YOUR-29WHHUJ64F
System Manufacturer VIA Technologies, Inc.
System Model P4X400-8235
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2695 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 05/16/2003
SMBIOS Version 2.2
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name YOUR-29WHHUJ64F\valued customer
Time Zone Eastern Daylight Time
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.54 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.32 GB
Page File C:\pagefile.sys


The file types that i am trying to import are are mpeg and wmv it wont do the mpeg's
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#4 User is offline   sknis 

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Posted 31 July 2006 - 08:46 AM

View Postkirk, on Jul 31 2006, 10:33 AM, said:

The file types that i am trying to import are are mpeg and wmv it wont do the mpeg's


Are you sure you don't have that backwards? It should do mpeg but not wmv.
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#5 User is offline   kirk 

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Posted 31 July 2006 - 02:14 PM

View Postsknis, on Jul 31 2006, 08:46 AM, said:

Are you sure you don't have that backwards? It should do mpeg but not wmv.

thats is correct ...it did the wmv. not the mpegs....??? go figure
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#6 User is offline   myguggi 

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Posted 31 July 2006 - 03:00 PM

View Postkirk, on Jul 31 2006, 06:14 PM, said:

thats is correct ...it did the wmv. not the mpegs....??? go figure

Actually Videowave accepts both formats



I noticed that you have not listed perhaps the most important hardware piece, you video card!

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#7 User is offline   kirk 

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Posted 31 July 2006 - 05:55 PM

View Postmyguggi, on Jul 31 2006, 03:00 PM, said:

Actually Videowave accepts both formats



I noticed that you have not listed perhaps the most important hardware piece, you video card!

ok....how do i get that info....i think its on the motherboard....what does that have to do with the emc8 freezing when i open it??
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#8 User is offline   myguggi 

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Posted 31 July 2006 - 07:39 PM

View Postkirk, on Jul 31 2006, 09:55 PM, said:

ok....how do i get that info....i think its on the motherboard....what does that have to do with the emc8 freezing when i open it??


To determine your video card:
-right-click on the my Computer icon on your desttop
-click Properties and then Hardware tab and then Device Manager

You should now get a window similar to what I have below

Attached Image: post-103-1154403472.jpg

This post has been edited by myguggi: 31 July 2006 - 07:39 PM


Walt

Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset

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#9 User is offline   T.O.T.G. 

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Posted 01 August 2006 - 09:16 AM

View Postkirk, on Jul 31 2006, 05:55 PM, said:

ok....how do i get that info....i think its on the motherboard....what does that have to do with the emc8 freezing when i open it??


EMC 8 focuses a lot on graphics. If your video card isn't cut out for it, then it won't be able to run EMC 8. Be sure that you update your drivers for your video card, and make sure your video card is good enough to run EMC 8 (If you post it, i'm sure someone here will probably tell you if it is or isn't)
My opinions expressed are not those of roxio.


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#10 User is offline   drufus2002 

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Posted 01 August 2006 - 05:40 PM

View Postkirk, on Jul 31 2006, 08:04 AM, said:

:) when i go to add clips in videowave it freezes...if i do finally get clips in ...it freezes when encoding...i cannot drag and drop and i cannot open more than 1 clip at a time :huh: . Also practally ALL video/DVD functions cause my system to crash.... a lil help here would be greatly appreciated.


Just a couple of thoughts here as I am still trying to learn how this thing works. The first thing is that your system may not be crashed at all! Roxio software do not tell the user what is going on (no advisories) and, sometimes, stuff takes a long time, a VERY long time. Try this one - do a 3 key boot which will get you the windows task manager. press the process or peformance tab and then minimize. This will put a little green box in your task bar (lower right hand side). If it goes all bright green it means that your cpu is running flat out and has nothing left to do anything. If this is on most of the time it means that the program has used up all that it has. You just gotta wait until its done. If you want you can use the processes tab and click on 'cpu' and watch what is using what. You will find, for instance, that videowave chews up just about all available resources.

If you start hitting keys because you think that your system is frozen you will blow it up and your system will crash for real. I have done this one and speak from experience. I am personally convinced that 90% of the problems reported go back to this problem.

Good luck!
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#11 User is offline   kirk 

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Posted 01 August 2006 - 09:14 PM

View Postmyguggi, on Jul 31 2006, 07:39 PM, said:

To determine your video card:
-right-click on the my Computer icon on your desttop
-click Properties and then Hardware tab and then Device Manager

You should now get a window similar to what I have below

Attachment attachment

NVIDIA GeForce4 MX 4000...i updated the driver and it seems to be working...i will update when/if my current project finishes....thanx for your help myguggi. btw i tried making an mpeg to dvd and it got to 79% encoding--the highest ever--and then EMC8 experienced a problem and had to close.....right now im doing it again...since updating the driver...but it open nicely and is working as i send this....

View PostTOTG, on Aug 1 2006, 09:16 AM, said:

EMC 8 focuses a lot on graphics. If your video card isn't cut out for it, then it won't be able to run EMC 8. Be sure that you update your drivers for your video card, and make sure your video card is good enough to run EMC 8 (If you post it, i'm sure someone here will probably tell you if it is or isn't)

thanx for your help...i updated driver and will let ya know if that was the fix....it opened nicely and appears to be hummin ....updates to follow -------------NVIDIA GeForce MX 4000

View Postdrufus2002, on Aug 1 2006, 05:40 PM, said:

Just a couple of thoughts here as I am still trying to learn how this thing works. The first thing is that your system may not be crashed at all! Roxio software do not tell the user what is going on (no advisories) and, sometimes, stuff takes a long time, a VERY long time. Try this one - do a 3 key boot which will get you the windows task manager. press the process or peformance tab and then minimize. This will put a little green box in your task bar (lower right hand side). If it goes all bright green it means that your cpu is running flat out and has nothing left to do anything. If this is on most of the time it means that the program has used up all that it has. You just gotta wait until its done. If you want you can use the processes tab and click on 'cpu' and watch what is using what. You will find, for instance, that videowave chews up just about all available resources.

If you start hitting keys because you think that your system is frozen you will blow it up and your system will crash for real. I have done this one and speak from experience. I am personally convinced that 90% of the problems reported go back to this problem.

Good luck!

thx...i am familiar with monitoring cpu performance and it does chew up memory while doing its thing 88.89 100 % and red constantly....but i have tried to open an EMC8 program several minutes after closing 1 and have gotten message that so and so is running and might experience degraded performance....meanwhile there is no indication of process running in any task manager function...processes or application...also is it common to take a 500MB mpeg turn it into a 3+Gig DVD????
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#12 User is offline   kirk 

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Posted 02 August 2006 - 10:50 AM

View Postkirk, on Aug 1 2006, 09:14 PM, said:

NVIDIA GeForce4 MX 4000...i updated the driver and it seems to be working...i will update when/if my current project finishes....thanx for your help myguggi. btw i tried making an mpeg to dvd and it got to 79% encoding--the highest ever--and then EMC8 experienced a problem and had to close.....right now im doing it again...since updating the driver...but it open nicely and is working as i send this....
thanx for your help...i updated driver and will let ya know if that was the fix....it opened nicely and appears to be hummin ....updates to follow -------------NVIDIA GeForce MX 4000
thx...i am familiar with monitoring cpu performance and it does chew up memory while doing its thing 88.89 100 % and red constantly....but i have tried to open an EMC8 program several minutes after closing 1 and have gotten message that so and so is running and might experience degraded performance....meanwhile there is no indication of process running in any task manager function...processes or application...also is it common to take a 500MB mpeg turn it into a 3+Gig DVD????


it's working fine gentlemen...thank you ALL for your support!!!!!!!!!

View PostTOTG, on Aug 1 2006, 09:16 AM, said:

EMC 8 focuses a lot on graphics. If your video card isn't cut out for it, then it won't be able to run EMC 8. Be sure that you update your drivers for your video card, and make sure your video card is good enough to run EMC 8 (If you post it, i'm sure someone here will probably tell you if it is or isn't)



i got it workin...thx for your help TOTG :)
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#13 User is offline   T.O.T.G. 

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Posted 02 August 2006 - 11:02 AM

View Postkirk, on Aug 2 2006, 10:50 AM, said:

it's working fine gentlemen...thank you ALL for your support!!!!!!!!!
i got it workin...thx for your help TOTG :)


No problem, thank you for letting us know of your success :huh:
My opinions expressed are not those of roxio.


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#14 User is offline   sknis 

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Posted 02 August 2006 - 02:44 PM

View Postkirk, on Aug 2 2006, 12:14 AM, said:

right now im doing it again...since updating the driver...but it open nicely and is working as i send this....


Forgive me if I'm stating the obvious. This applies to whatever computer you have.
Just a caution; whenever you are doing any video work, disconnect from the internet, close down all running programs that you don't need to have running -- including your anti-virus and anti malware. You might also use Windows to set your computer performance to best performance and away from best appearance. It it just best practices but using those practices might keep that bar from going as far in the red and staying there.
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#15 User is offline   kirk 

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Posted 12 August 2006 - 09:07 PM

View PostTOTG, on Aug 2 2006, 11:02 AM, said:

No problem, thank you for letting us know of your success :)

hi again...now i have a diff problem with disc copy....when i tried to copy a non-copyrighted non-protected dvd it got stuck at 10% then..said it had 26 hrs to complete and stayed there for 5 hrs.....i cancelled and dragged and dropped the video_ts folder (which took abt 3 hrs to copy) and got the DVD i wanted. So then i tried to make another copy using disc copy and it has humming along until 70 %...then it had 0 write speed and 25+ hrs to completion. Am i doing something wrong sir??...also whats the diff between burn now and advanced burn when using 2 diff drives for source and destination....i believe its no diff...but errything else about this s/w has confused me so far :huh:
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