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Roxio Media Manager Nightmare


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#1 ELFer

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Posted 12 June 2011 - 03:09 PM

So here's my deal... I have a dell inspiron 546 windows XP SP3. Roxio Media Manager continues to pop up continuously. I have uninstalled my BB software, I have gone to Run and 'Regedit' and 'msconfig' and unchecked or gotten rid of all sonic and roxio stuff... I am completely at a loss and really about to throw the thing thru the window. I have tried reinstalling BB desktop so I can just uninstall roxio but it wouldn't let me finish b/c it says another install process is running.

HELP PLEASE!!!!!

#2 sknis

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Posted 13 June 2011 - 03:56 AM

View PostELFer, on 12 June 2011 - 03:09 PM, said:

So here's my deal... I have a dell inspiron 546 windows XP SP3. Roxio Media Manager continues to pop up continuously. I have uninstalled my BB software, I have gone to Run and 'Regedit' and 'msconfig' and unchecked or gotten rid of all sonic and roxio stuff... I am completely at a loss and really about to throw the thing thru the window. I have tried reinstalling BB desktop so I can just uninstall roxio but it wouldn't let me finish b/c it says another install process is running.

HELP PLEASE!!!!!

Help us help you - what is BB software? Did your Roxio software come with your Dell?

Did you do this and not just try to delete all Sonic/Roxio registry items?  That will get you in trouble.  If you dodn't do that, try it.  If that doesn't work, then....

Download  Revo Uninstaller from cnet.com and use it IN THE MODERATE MODE to try to uninstall the Roxio software.  If you can't find the software in the uninstaller windows, then there is a free trial of the Uninstaller Pro that is supposed to uninstall partially installed programs.   I have no used it for that.

Turn off all registry cleaners (except for the one that cleans up your registry in Revo).

Edited by sknis, 13 June 2011 - 03:59 AM.

Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

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#3 grandpabruce

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Posted 13 June 2011 - 05:14 AM

View PostELFer, on 12 June 2011 - 03:09 PM, said:

So here's my deal... I have a dell inspiron 546 windows XP SP3. Roxio Media Manager continues to pop up continuously. I have uninstalled my BB software, I have gone to Run and 'Regedit' and 'msconfig' and unchecked or gotten rid of all sonic and roxio stuff... I am completely at a loss and really about to throw the thing thru the window. I have tried reinstalling BB desktop so I can just uninstall roxio but it wouldn't let me finish b/c it says another install process is running.

HELP PLEASE!!!!!

Click on Search, above right, and type in BlackBerry.  You should get lots of hits.  Here are a couple of threads:

http://forums.suppor...__1#entry209073

http://forums.suppor...__1#entry319743

Edited by grandpabruce, 13 June 2011 - 05:23 AM.

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Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
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Windows 7 Pro w/SP1

#4 ELFer

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Posted 13 June 2011 - 01:06 PM

View Postsknis, on 13 June 2011 - 03:56 AM, said:

Help us help you - what is BB software? Did your Roxio software come with your Dell?

Did you do this and not just try to delete all Sonic/Roxio registry items?  That will get you in trouble.  If you dodn't do that, try it.  If that doesn't work, then....

Download  Revo Uninstaller from cnet.com and use it IN THE MODERATE MODE to try to uninstall the Roxio software.  If you can't find the software in the uninstaller windows, then there is a free trial of the Uninstaller Pro that is supposed to uninstall partially installed programs.   I have no used it for that.

Turn off all registry cleaners (except for the one that cleans up your registry in Revo).

I tried both those programs... they could not find roxio media manager. I did completely uninstall any roxio products I could find using add/remove programs including BB programs. Apparently windows clean up utility isn't available anymore

#5 grandpabruce

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Posted 13 June 2011 - 02:28 PM

View PostELFer, on 13 June 2011 - 01:06 PM, said:

I tried both those programs... they could not find roxio media manager. I did completely uninstall any roxio products I could find using add/remove programs including BB programs. Apparently windows clean up utility isn't available anymore

So BB isn't BlackBerry?  Steve did ask you what BB software is.  It is tough to help when you have to pull teeth to get answers to questions.  ;)
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#6 ELFer

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Posted 13 June 2011 - 02:38 PM

View Postgrandpabruce, on 13 June 2011 - 02:28 PM, said:

So BB isn't BlackBerry?  Steve did ask you what BB software is.  It is tough to help when you have to pull teeth to get answers to questions.  ;)

I'm sorry I missed that. Yes, I use 'BB' as a shortcut for Blackberry.

#7 grandpabruce

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Posted 13 June 2011 - 05:52 PM

View PostELFer, on 13 June 2011 - 02:38 PM, said:

I'm sorry I missed that. Yes, I use 'BB' as a shortcut for Blackberry.

Did you do a search for BlackBerry, in these forums?  Check out those 2 links that I have in Post #3 of this thread.  Something there may help.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1




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