4 replies to this topic

[ray_burger]

I hold a pre Windows 7 license for BackOnTrack 3. After 4 emails to support asking for an upgrade link and receiving a re-quote of web page information. I was told to call inside sales for an upgrade. Roxio wants to charge for a new license. Since the software has not changed and just updated for Windows 7, I fail to see why I should have to purchase the same software again. Maybe the next time they will not find someone to merge with and just go out of business.

[ogdens]

ray_burger, on 14 June 2011 - 12:01 PM, said:

I hold a pre Windows 7 license for BackOnTrack 3. After 4 emails to support asking for an upgrade link and receiving a re-quote of web page information. I was told to call inside sales for an upgrade. Roxio wants to charge for a new license. Since the software has not changed and just updated for Windows 7, I fail to see why I should have to purchase the same software again. Maybe the next time they will not find someone to merge with and just go out of business.

There must be something in the air in Indiana!!!!

[grandpabruce]

ogdens, on 14 June 2011 - 01:33 PM, said:

There must be something in the air in Indiana!!!!

It's everywhere.

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[ray_burger]

ogdens, on 14 June 2011 - 01:33 PM, said:

There must be something in the air in Indiana!!!!

Yes the is it is called common sense, maybe you could use some.

[grandpabruce]

ray_burger, on 25 June 2011 - 11:39 AM, said:

Yes the is it is called common sense, maybe you could use some.

I am not quite convinced that Ogdens,or Sarge (in your other thread) are the ones in need of common sense.