Jump to content

Roxio Community

Roxio Creator 2009 Has To Be Closed -- Will Not Work :(


  • Please log in to reply
10 replies to this topic

#1 zinck

zinck

    Novice

  • Members
  • PipPipPip
  • 57 posts

Posted 16 June 2011 - 06:41 AM

I had been using Roxio Creator 2009 just fine last year.  I used it to make a few videos.
Recently I had to reinstall Windows XP on my machine and thus had to reinstall all of my programs.
Now Roxio Creator 2009 will not work at all.  I don't know if I made a mistake updating it with the SP3?
I don't know what to do.  I tried uninstalling and reinstalling again but to no avail.
I get an error message every time I try to open it.

The Application programs seem to work fine:  MyDVD, Creator Classic, etc.

Will one of these programs work to simply copy a DVD or CD?

I am very frustrated.  I have spent two or three hours working on this today and did not get anywhere.

I'd appreciate any help you can give me!!

#2 sknis

sknis

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 26,883 posts
  • Gender:Male
  • Location:Hou,Tx

Posted 16 June 2011 - 12:13 PM

View Postzinck, on 16 June 2011 - 06:41 AM, said:

I had been using Roxio Creator 2009 just fine last year.  I used it to make a few videos.
Recently I had to reinstall Windows XP on my machine and thus had to reinstall all of my programs.
Now Roxio Creator 2009 will not work at all.  I don't know if I made a mistake updating it with the SP3?
I don't know what to do.  I tried uninstalling and reinstalling again but to no avail.
I get an error message every time I try to open it.

The Application programs seem to work fine:  MyDVD, Creator Classic, etc.

Will one of these programs work to simply copy a DVD or CD?

I am very frustrated.  I have spent two or three hours working on this today and did not get anywhere.

I'd appreciate any help you can give me!!

Please clarify; you said that it won't work at all then you say that you can use MyDVD and Creator Classic.  What doesn't work? What does tells us what is availbe for you to use to copy a non-protected disc.  Can you open Video Copy and Convert?

No SP3 isn't a problem.

You may have missed this butRoxio has an uninstaller (unofficial) for Creator 2009.  Use it  to remove the program, shut down your anti-virus and reinstall the program.  Don't use a Registry Cleaner.
PC  
Desktop -CPU Solutions (Wisconsin):  Windows 8.1 64 bit, I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#3 zinck

zinck

    Novice

  • Members
  • PipPipPip
  • 57 posts

Posted 16 June 2011 - 03:06 PM

View Postsknis, on 16 June 2011 - 12:13 PM, said:

Please clarify; you said that it won't work at all then you say that you can use MyDVD and Creator Classic.  What doesn't work? What does tells us what is availbe for you to use to copy a non-protected disc.  Can you open Video Copy and Convert?

No SP3 isn't a problem.

You may have missed this butRoxio has an uninstaller (unofficial) for Creator 2009.  Use it  to remove the program, shut down your anti-virus and reinstall the program.  Don't use a Registry Cleaner.

Sorry to not explain it well.  When I installed the program an icon went to my desktop that says Roxio Creator 2009.  When I click on it a red box with Roxio in it appears for about a second.  Then I get the error message asking me if I want to send a report in to Microsoft and make Roxio Creator better.

Yes, Video Copy and Convert seems to work.

Do you have a solution for the problem with Roxio Creator 2009 without having to remove the program and reinstall?

Thank you!

Edited by zinck, 16 June 2011 - 03:13 PM.


#4 ogdens

ogdens

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 15,278 posts
  • Gender:Male
  • Location:Lucknow, Ontario, Canada

Posted 16 June 2011 - 03:29 PM

View Postzinck, on 16 June 2011 - 03:06 PM, said:

Sorry to not explain it well.  When I installed the program an icon went to my desktop that says Roxio Creator 2009.  When I click on it a red box with Roxio in it appears for about a second.  Then I get the error message asking me if I want to send a report in to Microsoft and make Roxio Creator better.

Yes, Video Copy and Convert seems to work.

Do you have a solution for the problem with Roxio Creator 2009 without having to remove the program and reinstall?

Thank you!


Can you start the applications from Windows / Start/ Programs / Roxio Creator 2009 / Applications?

#5 zinck

zinck

    Novice

  • Members
  • PipPipPip
  • 57 posts

Posted 17 June 2011 - 05:29 AM

View Postogdens, on 16 June 2011 - 03:29 PM, said:

Can you start the applications from Windows / Start/ Programs / Roxio Creator 2009 / Applications?

Through the APPLICATIONS I can start Roxio Creator Classic.
Is that the same thing as Roxio Creator 2009?

All of the programs seem to open up and work just fine going through Applications.
BUT the icon with the STAR for Creator 2009 will not work.

I need to copy a CD and also a DVD. Both are data not songs or movies.  How can I do this quickly and easily with Roxio?

Thank you once more for helping me with this!!!

#6 zinck

zinck

    Novice

  • Members
  • PipPipPip
  • 57 posts

Posted 21 June 2011 - 03:56 AM

View Postzinck, on 17 June 2011 - 05:29 AM, said:

Through the APPLICATIONS I can start Roxio Creator Classic.
Is that the same thing as Roxio Creator 2009?

All of the programs seem to open up and work just fine going through Applications.
BUT the icon with the STAR for Creator 2009 will not work.

I need to copy a CD and also a DVD. Both are data not songs or movies.  How can I do this quickly and easily with Roxio?

Thank you once more for helping me with this!!!
Can somebody help me with this PLEASE???!!  :) :) :) :P :D :rolleyes:

#7 myguggi

myguggi

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,993 posts
  • Gender:Male

Posted 21 June 2011 - 04:00 AM

View Postzinck, on 21 June 2011 - 03:56 AM, said:

Can somebody help me with this PLEASE???!!  :) :) :) :P :D :rolleyes:

Since you state that you can start Creator Classic, use it to burn your data CDs and DVDs.

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#8 zinck

zinck

    Novice

  • Members
  • PipPipPip
  • 57 posts

Posted 25 June 2011 - 02:57 AM

View Postmyguggi, on 21 June 2011 - 04:00 AM, said:

Since you state that you can start Creator Classic, use it to burn your data CDs and DVDs.

I still have TWO problems.

1.  When I installed the program a Star icon went to my desktop that says Roxio Creator 2009. When I click on it a red box with Roxio in it appears for about a second. Then I get the error message asking me if I want to send a report in to Microsoft and make Roxio Creator better.
Can this not be fixed?

2.  I can go to my start menu - Roxio - Applications - and then start Creator Classic 2009.
But where is the option in this program simply to copy an existing DVD or CD?

Sorry to be such a novice.  And I appreciate the help!  :D :D :D :D :D

#9 sknis

sknis

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 26,883 posts
  • Gender:Male
  • Location:Hou,Tx

Posted 25 June 2011 - 03:27 AM

View Postzinck, on 25 June 2011 - 02:57 AM, said:

I still have TWO problems.

1.  When I installed the program a Star icon went to my desktop that says Roxio Creator 2009. When I click on it a red box with Roxio in it appears for about a second. Then I get the error message asking me if I want to send a report in to Microsoft and make Roxio Creator better.
Can this not be fixed?

2.  I can go to my start menu - Roxio - Applications - and then start Creator Classic 2009.
But where is the option in this program simply to copy an existing DVD or CD?

Sorry to be such a novice.  And I appreciate the help!  :D :D :D :D :D

I'm going to assume that you had your anti-virus running when you installed the program or that you are now using a registry cleaner perhaps as part of your anti-virus.  Either one of those will either screw up the installation of the program.   I'm also assuming that you are not using Windows 7. Windows 7 will not allow the full use of the program.  Some people state that they can get some things to work for some length of time.


1)   Remove Creator 2009 using these instructions.

2)  Update your computer using these instructions.

3)   Keep that anti-virus OFF; not just paused.  Shut down or disable and never use any registry cleaners.  Registry Cleaners are good for people who sell them and no one else.

4)   Reinstall the program. Reboot, let us know if you have the Home screen now.
PC  
Desktop -CPU Solutions (Wisconsin):  Windows 8.1 64 bit, I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#10 robmel

robmel

    Rookie

  • Members
  • PipPip
  • 14 posts

Posted 05 July 2011 - 12:01 PM

View Postzinck, on 25 June 2011 - 02:57 AM, said:

I still have TWO problems.

1.  When I installed the program a Star icon went to my desktop that says Roxio Creator 2009. When I click on it a red box with Roxio in it appears for about a second. Then I get the error message asking me if I want to send a report in to Microsoft and make Roxio Creator better.
Can this not be fixed?

2.  I can go to my start menu - Roxio - Applications - and then start Creator Classic 2009.
But where is the option in this program simply to copy an existing DVD or CD?

Sorry to be such a novice.  And I appreciate the help!  :D :D :D :D :D

I had a similar problem.  I couldn't start Roxio Creator from the desktop icon with the same message you received, but I could start most of the applications from the Applications folder.  I was going through the applications when I received a notice that an update for Roxio Creator was available - Service Pack 4.

After installing the update to SP4 I was able to start Roxio from the desktop icon.  I don't know if this would help your situation but it definitely fixed my problem.

Robert

#11 sknis

sknis

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 26,883 posts
  • Gender:Male
  • Location:Hou,Tx

Posted 05 July 2011 - 01:46 PM

View Postrobmel, on 05 July 2011 - 12:01 PM, said:

I had a similar problem.  I couldn't start Roxio Creator from the desktop icon with the same message you received, but I could start most of the applications from the Applications folder.  I was going through the applications when I received a notice that an update for Roxio Creator was available - Service Pack 4.

After installing the update to SP4 I was able to start Roxio from the desktop icon.  I don't know if this would help your situation but it definitely fixed my problem.

Robert

Thanks for posting that.  There should be nothing in the service packs that would have effected the home screen but stranger things have happened.  

To Zinch;  If you didn't get the updates to Creator 2009 by opening the program, the Service Pack is here (link).

PC  
Desktop -CPU Solutions (Wisconsin):  Windows 8.1 64 bit, I7 -4790k, 16G memory, MSI GeForce N-760 Video Card, 500G SSD, Creator NXT 2Pro

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users