[digibug]

I receive the error message to "insert disk" when installing EMC8 with only room left for one more blue icon on installation bar. The installation has proceeded for 95%+ of its job, and then tells me I need to insert the disk. It stops and goes no further. Clicking cancel causes a rollback and the program does not install.

I thought inserting the Content Disk which came with EMC8 was what I needed to do...No way!
I have been using EMC since version 5, 6 and 7 but all traces of anything having to do with Roxio has been very carefully removed from the computer including the registry.

This all started because I cannot burn a DVD using Roxio Slide Show module...the error "Cine Player codex needs to be activated" dialog box displays and I could not find "CinePlayer" in my EMC 8 Suite even when I used Search.

Any suggestions as to what I may be doing wrong with these two problems will be very sincerely appreciated. I cannot find anything at all on the internet that has helped me. I am praying that somone out there has the solution.

digibug

[alexatrox]

Download Windows Installer Cleanup Utility from Microsoft to remove all traces of Roxio, then reinstall.

[frank52]

alexatrox, on Aug 3 2006, 08:51 AM, said:

Download Windows Installer Cleanup Utility from Microsoft to remove all traces of Roxio, then reinstall.

had a similar problem, the fix worked fine

[digibug]

alexatrox, on Aug 3 2006, 08:51 AM, said:

Download Windows Installer Cleanup Utility from Microsoft to remove all traces of Roxio, then reinstall.

The above didn't solve the problem, but it got me to thinking. I found on the web a file "Roxiozap" which
said to use with extreme caution. I used this file and found I still had lurking in the computer some files
carried over from EMC 4 and 5. Roxiozap removed these and my problem was solved.

Thanks for your considered response.