4 replies to this topic

[joemcd]

hi still trying to get there got creator with windows7.can now open mydvd after following instructions.media manager will accept my files only works on computer not dvd players.i have swapped option from data disc to multimedia and ntsc to pal still no joy.i also tried mydvd which will now open but doesnt seem to recognise file has put a no entry sign on it.i have other files that it does open with wmp sign on it.first files are avi and i think should be okay.any help gurus plz

[sknis]

joemcd, on 30 June 2011 - 11:12 AM, said:

hi still trying to get there got creator with windows7.can now open mydvd after following instructions.media manager will accept my files only works on computer not dvd players.i have swapped option from data disc to multimedia and ntsc to pal still no joy.i also tried mydvd which will now open but doesnt seem to recognise file has put a no entry sign on it.i have other files that it does open with wmp sign on it.first files are avi and i think should be okay.any help gurus plz

Joe, I'm confused by your post.  I can't tell if you are making a data disc or a video disc (use of MyDVD is a hint that you are trying to make a video disc.  What type/format are the files you are adding to MyDVD?  Where did you get them?

Please answer these questions if you are serious about getting help on this forum.   Confirm that you are using Creator 2011 and not something like Creator 10.x DE.

The Roxio Community is a great place to get tips and solutions on Roxio products and software. However, we depend on you to give us accurate information to address your issue as quickly as possible. The more information we have out of the gate, the better we can return an answer that will get you having fun and making great projects.

Here are some general guidelines that you can put into your first post. This is in "form" format so all you have to do is copy and paste it into your post and fill in the questions. If a question doesn't apply, just put "n/a".

Tell us what happened

The more data you give us, the better. The Community's ability to resolve your issue is dependent on being able to understand not just an error code, but what contributed to your project.

• Error code or issue:
• What kind of project were you working on:
• What kinds of files were you using and where did you get them?
• Did you complete your project or did it stop at a certain point in the process?
• Have you ever successfully completed the task that you are contacting us about?
• Did you make any changes to your computer recently? (new applications, updates, etc) If so, what?

Tell us about your computer

Your computer specifications have a huge impact on software performance and functionality.

• Operating System (including service packs):
• Make:
• Model:
• Video card
• Processor speed:
• RAM:
• Free hard drive space:
• I last did an operating system update on:

Edited by sknis, 30 June 2011 - 11:55 AM.

[joemcd]

ill try guru im tryingmake video dvd from funnies i downloaded from utube.i think they are in avi format.im using roxio creator xe just got it free with a dvd writer i bought. so havent completed one properly yet i posted earlier and was given starter instructions which i followed.updated service pack 1,explorer 9,video card and service pack 1 for microsoft office.
im using windows 7 home premium on a toshiba sattelite pro 32 bit. i think its 3 gig ram.i have 50 gig free on disc c and 44 gig on disc d.i have an external hd with 200 free of 500 the roxio system is on c. my external writer is disc f.hope im helping

[sknis]

joemcd, on 30 June 2011 - 01:14 PM, said:

ill try guru im tryingmake video dvd from funnies i downloaded from utube.i think they are in avi format.im using roxio creator xe just got it free with a dvd writer i bought. so havent completed one properly yet i posted earlier and was given starter instructions which i followed.updated service pack 1,explorer 9,video card and service pack 1 for microsoft office.
im using windows 7 home premium on a toshiba sattelite pro 32 bit. i think its 3 gig ram.i have 50 gig free on disc c and 44 gig on disc d.i have an external hd with 200 free of 500 the roxio system is on c. my external writer is disc f.hope im helping

Ah, that may be the problem.

XE is a cut down OEM (limited) version that is given away with computer part purchase such as Mad Dog Burners (Mad Dog is out of business the last time I looked). .

Note the OEM designation. Reading between the lines, looks like Media Manager, Media Import, MyDVD, maybe Music Disc Creator, and Disc Copier. Some of those may be the Assistants which have limited capabilities. Read this thread.

Chances are that the format of the files are not supported by the XE version.   It is also likely that XE is not supported in Windows 7 because it was a cut down version of EMC 9.    How long ago did you get it AND with what burner?

Edited by sknis, 30 June 2011 - 02:42 PM.

[joemcd]

just got it yesterday with lacie dvd writer that works fine ive done a clip on convert dvd4 to try it its very fast ive just downloaded creator 2011 will see how i get on with that good chance ill be back though cheeers again guru