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ButteryBert

Will Not Install

Question

I've tried everything to get this thing to install and it stops at installing DirectX 9 (i already have the most recent version to begin with)and then it says it can't continue. What should I do? Here is error log information.

 

 

07/03/11 18:33:33 - Created folder for log files: C:\Users\Brett\AppData\Roaming\Roxio Log Files\Roxio Easy VHS to DVD\11-07-03 18-33\{ProductID}_{INSTALL_MODE}.log

07/03/11 18:33:33 - Installer version: 3.56.32a

07/03/11 18:33:33 - SetupDlg Started...

07/03/11 18:33:33 - Attempting to register CancelAutoPlay

07/03/11 18:33:33 - Registered AppID

07/03/11 18:33:34 - Registered CancelAutoPlay successfully

07/03/11 18:33:34 - Attempting to supress Windows Update

07/03/11 18:33:34 - Supressed Windows Update successfully

07/03/11 18:33:34 - Worker thread starting...

07/03/11 18:33:34 - Operating System Info:

07/03/11 18:33:34 - OS Version: 6.0.6002

07/03/11 18:33:34 - OS Service Pack 2.0

07/03/11 18:33:34 - Running as x86 process

07/03/11 18:33:34 - Display Language id: 1033

07/03/11 18:33:34 - System Locale id: 1033

07/03/11 18:33:34 - User default ANSI code page: 1252

07/03/11 18:33:34 - User default OEM code page: 437

07/03/11 18:33:34 - Module filename = D:\Setup.exe

07/03/11 18:33:34 - Setup command line = "D:\Setup.exe"

07/03/11 18:33:34 - Base language detected is 'ENU'

07/03/11 18:33:34 - Setting final install language TLA to 'ENU'

07/03/11 18:33:34 - Modified product list: VIDEOCAP_USB_X86,VIDEOCAP_USB_X64,VHSTODVD_20,GOOGLE_TOOLBAR,GOOGLE_CHROME,EXPRESSLABELER_VHS,DOTNETFX_351,DIRECTX_NOV07,CPDECODERPACK_VHS

07/03/11 18:33:34 - Successfully added feature 'EMC8' to product 'VHSTODVD_20'

07/03/11 18:33:34 - Successfully added feature 'VHStoDVD' to product 'VHSTODVD_20'

07/03/11 18:33:34 - Temp Folder Information for: C:\Users\Brett\AppData\Local\Temp\ size: 134368.00

07/03/11 18:33:36 - Attempting to force language to 'ENU'

07/03/11 18:33:36 - Base language detected is 'ENU'

07/03/11 18:33:36 - Setting final install language TLA to 'ENU'

07/03/11 18:33:36 - Base language detected is 'ENU'

07/03/11 18:33:36 - Setting final install language TLA to 'ENU'

07/03/11 18:33:36 - Condition for MPI is satisfied

07/03/11 18:33:52 - Condition for product VIDEOCAP_USB_X86 satisfied

07/03/11 18:33:52 - Condition for product VIDEOCAP_USB_X64 not satisfied; removing

07/03/11 18:33:52 - Disabling installation of product 'VIDEOCAP_USB_X64'

07/03/11 18:33:53 - No condition detected for product VHSTODVD_20

07/03/11 18:33:53 - No condition detected for product GOOGLE_TOOLBAR

07/03/11 18:33:53 - No condition detected for product GOOGLE_CHROME

07/03/11 18:33:53 - No condition detected for product EXPRESSLABELER_VHS

07/03/11 18:33:53 - No condition detected for product DOTNETFX_351

07/03/11 18:33:53 - No condition detected for product DIRECTX_NOV07

07/03/11 18:33:53 - No condition detected for product CPDECODERPACK_VHS

07/03/11 18:33:56 - Executing setup action: VerifyActions.*.Admin

07/03/11 18:33:56 - Action VerifyActions.*.Admin return code: 0

07/03/11 18:33:56 - Executing setup action: VerifyActions.*.EnsureMSI

07/03/11 18:33:56 - Checking if the Windows Installer is the correct version

07/03/11 18:33:56 - Action VerifyActions.*.EnsureMSI return code: 0

07/03/11 18:33:56 - Installer suite information

07/03/11 18:33:56 - UUID is: {15210C5B-9E04-4BF7-B019-AE958F238333}

07/03/11 18:33:56 - FamilyID is: empty

07/03/11 18:33:56 - DisplayName is: Roxio Easy VHS to DVD

07/03/11 18:33:56 - Version is: 2.0

07/03/11 18:33:56 - IconPath is: BIN\SuiteIcon.ico

07/03/11 18:33:56 - HelpLink is: http://www.roxio.com/

07/03/11 18:33:56 - URLInfoAbout is: empty

07/03/11 18:33:56 - BuildNumber is: 201B10D

07/03/11 18:33:56 - SKU is: VHS

07/03/11 18:33:56 - BasePath is: C:\Program Files

07/03/11 18:33:56 - SuiteFolder is: Roxio Easy VHS to DVD

07/03/11 18:33:56 - Changed InstalPath to: C:\Program Files\Roxio Easy VHS to DVD

07/03/11 18:33:56 - OverinstallAllowed value is: 0

07/03/11 18:33:56 - RepairModeAllowed value is: 1

07/03/11 18:33:56 - No existing suite was found on this system.

07/03/11 18:33:56 - Could not find incompatible suite information for '{7919D8D9-69FB-4E94-B330-04C4AF251867}'

07/03/11 18:33:56 - Could not find incompatible suite information for '{89A15676-78AE-4D51-BF5B-DEE3E0D46C94}'

07/03/11 18:33:56 - There were no incompatible suites found in the system.

07/03/11 18:33:56 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.CurrentVersion

07/03/11 18:33:56 - Action VerifyActions.VIDEOCAP_USB_X86.CurrentVersion return code: 3

07/03/11 18:33:56 - Executing setup action: VerifyActions.VHSTODVD_20.CurrentVersion

07/03/11 18:33:56 - Action VerifyActions.VHSTODVD_20.CurrentVersion return code: 3

07/03/11 18:33:56 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.CurrentVersion

07/03/11 18:33:56 - Action VerifyActions.GOOGLE_TOOLBAR.CurrentVersion return code: 2

07/03/11 18:33:56 - Executing setup action: VerifyActions.GOOGLE_CHROME.CurrentVersion

07/03/11 18:33:56 - Action VerifyActions.GOOGLE_CHROME.CurrentVersion return code: 2

07/03/11 18:33:56 - Executing setup action: VerifyActions.EXPRESSLABELER_VHS.CurrentVersion

07/03/11 18:33:56 - Action VerifyActions.EXPRESSLABELER_VHS.CurrentVersion return code: 3

07/03/11 18:33:56 - Executing setup action: VerifyActions.DOTNETFX_351.CurrentVersion

07/03/11 18:33:56 - Action VerifyActions.DOTNETFX_351.CurrentVersion return code: 2

07/03/11 18:33:56 - Executing setup action: VerifyActions.DIRECTX_NOV07.CurrentVersion

07/03/11 18:33:56 - Action VerifyActions.DIRECTX_NOV07.CurrentVersion return code: 3

07/03/11 18:33:56 - Executing setup action: VerifyActions.CPDECODERPACK_VHS.CurrentVersion

07/03/11 18:33:56 - Action VerifyActions.CPDECODERPACK_VHS.CurrentVersion return code: 3

07/03/11 18:33:56 - Product VIDEOCAP_USB_X86 was not found on the system. Installing version 1.22.0

07/03/11 18:33:56 - Product VHSTODVD_20 was not found on the system. Installing version 2.0.123

07/03/11 18:33:56 - Product EXPRESSLABELER_VHS was not found on the system. Installing version 3.2.1

07/03/11 18:33:56 - Product DIRECTX_NOV07 was not found on the system. Installing version 1.0.0

07/03/11 18:33:56 - Product CPDECODERPACK_VHS was not found on the system. Installing version 4.3.0

07/03/11 18:33:56 - Google Toolbar not compatible with target system; reason = 4

07/03/11 18:33:57 - Google Chrome not compatible with target system; reason = 1

07/03/11 18:33:57 - Executing setup action: VerifyActions.*.CheckPrompt

07/03/11 18:33:57 - Checking if __MsiPromptForCD mutex is set

07/03/11 18:33:57 - Action VerifyActions.*.CheckPrompt return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.MSICorrectVersion

07/03/11 18:33:57 - Checking if the Windows Installer is the correct version

07/03/11 18:33:57 - Action VerifyActions.VIDEOCAP_USB_X86.MSICorrectVersion return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.VHSTODVD_20.MSICorrectVersion

07/03/11 18:33:57 - Checking if the Windows Installer is the correct version

07/03/11 18:33:57 - Action VerifyActions.VHSTODVD_20.MSICorrectVersion return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.MSICorrectVersion

07/03/11 18:33:57 - Checking if the Windows Installer is the correct version

07/03/11 18:33:57 - Action VerifyActions.GOOGLE_TOOLBAR.MSICorrectVersion return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.GOOGLE_CHROME.MSICorrectVersion

07/03/11 18:33:57 - Checking if the Windows Installer is the correct version

07/03/11 18:33:57 - Action VerifyActions.GOOGLE_CHROME.MSICorrectVersion return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.EXPRESSLABELER_VHS.MSICorrectVersion

07/03/11 18:33:57 - Checking if the Windows Installer is the correct version

07/03/11 18:33:57 - Action VerifyActions.EXPRESSLABELER_VHS.MSICorrectVersion return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.DOTNETFX_351.MSICorrectVersion

07/03/11 18:33:57 - Checking if the Windows Installer is the correct version

07/03/11 18:33:57 - Action VerifyActions.DOTNETFX_351.MSICorrectVersion return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.DIRECTX_NOV07.MSICorrectVersion

07/03/11 18:33:57 - Checking if the Windows Installer is the correct version

07/03/11 18:33:57 - Action VerifyActions.DIRECTX_NOV07.MSICorrectVersion return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.CPDECODERPACK_VHS.MSICorrectVersion

07/03/11 18:33:57 - Checking if the Windows Installer is the correct version

07/03/11 18:33:57 - Action VerifyActions.CPDECODERPACK_VHS.MSICorrectVersion return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.IsQualified

07/03/11 18:33:57 - Checking if platform qualifies for installation

07/03/11 18:33:57 - Action VerifyActions.VIDEOCAP_USB_X86.IsQualified return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.VHSTODVD_20.IsQualified

07/03/11 18:33:57 - Checking if platform qualifies for installation

07/03/11 18:33:57 - Action VerifyActions.VHSTODVD_20.IsQualified return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.IsQualified

07/03/11 18:33:57 - Checking if platform qualifies for installation

07/03/11 18:33:57 - Action VerifyActions.GOOGLE_TOOLBAR.IsQualified return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.GOOGLE_CHROME.IsQualified

07/03/11 18:33:57 - Checking if platform qualifies for installation

07/03/11 18:33:57 - Action VerifyActions.GOOGLE_CHROME.IsQualified return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.EXPRESSLABELER_VHS.IsQualified

07/03/11 18:33:57 - Checking if platform qualifies for installation

07/03/11 18:33:57 - Action VerifyActions.EXPRESSLABELER_VHS.IsQualified return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.DOTNETFX_351.IsQualified

07/03/11 18:33:57 - Checking if platform qualifies for installation

07/03/11 18:33:57 - Action VerifyActions.DOTNETFX_351.IsQualified return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.DIRECTX_NOV07.IsQualified

07/03/11 18:33:57 - Checking if platform qualifies for installation

07/03/11 18:33:57 - Action VerifyActions.DIRECTX_NOV07.IsQualified return code: 0

07/03/11 18:33:57 - Executing setup action: VerifyActions.CPDECODERPACK_VHS.IsQualified

07/03/11 18:33:57 - Checking if platform qualifies for installation

07/03/11 18:33:57 - Action VerifyActions.CPDECODERPACK_VHS.IsQualified return code: 0

07/03/11 18:33:57 - Creating item removal data

07/03/11 18:33:57 - Finished creating item removal data; count=1

07/03/11 18:34:28 - Checking validity of key ''

07/03/11 18:34:29 - Validation completed successfully

07/03/11 18:34:36 - Disabling installation of product 'GOOGLE_TOOLBAR'

07/03/11 18:34:36 - Disabling installation of product 'GOOGLE_CHROME'

07/03/11 18:34:36 - Starting ExecuteShutdownActions

07/03/11 18:34:36 - Could not obtain the ClassName for window 'Roxio Easy VHS to DVD'.

07/03/11 18:34:36 - There are no applications needing to be shown in the 'Files in Use' dailog

07/03/11 18:34:36 - No removal data found for action PreviousVersions.VIDEOCAP_USB_X86.Auto

07/03/11 18:34:36 - Executing setup action: PreviousVersions.VIDEOCAP_USB_X86.Auto

07/03/11 18:34:36 - Action PreviousVersions.VIDEOCAP_USB_X86.Auto return code: 0

07/03/11 18:34:36 - No removal data found for action PreviousVersions.VHSTODVD_20.DX90

07/03/11 18:34:36 - Executing setup action: PreviousVersions.VHSTODVD_20.DX90

07/03/11 18:34:36 - Action PreviousVersions.VHSTODVD_20.DX90 return code: 0

07/03/11 18:34:36 - No removal data found for action PreviousVersions.VHSTODVD_20.EMC70

07/03/11 18:34:36 - Executing setup action: PreviousVersions.VHSTODVD_20.EMC70

07/03/11 18:34:36 - Action PreviousVersions.VHSTODVD_20.EMC70 return code: 0

07/03/11 18:34:36 - No removal data found for action PreviousVersions.VHSTODVD_20.Auto

07/03/11 18:34:36 - Executing setup action: PreviousVersions.VHSTODVD_20.Auto

07/03/11 18:34:36 - Action PreviousVersions.VHSTODVD_20.Auto return code: 0

07/03/11 18:34:36 - No removal data found for action PreviousVersions.EXPRESSLABELER_VHS.PrevVer1

07/03/11 18:34:36 - Executing setup action: PreviousVersions.EXPRESSLABELER_VHS.PrevVer1

07/03/11 18:34:36 - Action PreviousVersions.EXPRESSLABELER_VHS.PrevVer1 return code: 0

07/03/11 18:34:36 - No removal data found for action PreviousVersions.EXPRESSLABELER_VHS.Auto

07/03/11 18:34:36 - Executing setup action: PreviousVersions.EXPRESSLABELER_VHS.Auto

07/03/11 18:34:36 - Action PreviousVersions.EXPRESSLABELER_VHS.Auto return code: 0

07/03/11 18:34:36 - Action IncompatibleApplications.DOTNETFX_351.VER351 for target Microsoft .NET Framework 3.5 SP1 selected: TRUE

07/03/11 18:34:36 - Executing setup action: IncompatibleApplications.DOTNETFX_351.VER351

07/03/11 18:34:36 - Updating install progress: 1 / 14, Uninstalling Microsoft .NET Framework 3.5 SP1

07/03/11 18:34:36 - Action IncompatibleApplications.DOTNETFX_351.VER351 return code: 1603

07/03/11 18:34:36 - Disabling installation of product 'DOTNETFX_351'

07/03/11 18:34:36 - No removal data found for action IncompatibleApplications.DIRECTX_NOV07.SKIP

07/03/11 18:34:36 - Executing setup action: IncompatibleApplications.DIRECTX_NOV07.SKIP

07/03/11 18:34:36 - Action IncompatibleApplications.DIRECTX_NOV07.SKIP return code: 0

07/03/11 18:34:36 - No removal data found for action PreviousVersions.DIRECTX_NOV07.Auto

07/03/11 18:34:36 - Executing setup action: PreviousVersions.DIRECTX_NOV07.Auto

07/03/11 18:34:36 - Action PreviousVersions.DIRECTX_NOV07.Auto return code: 0

07/03/11 18:34:36 - No removal data found for action PreviousVersions.CPDECODERPACK_VHS.Auto

07/03/11 18:34:36 - Executing setup action: PreviousVersions.CPDECODERPACK_VHS.Auto

07/03/11 18:34:36 - Action PreviousVersions.CPDECODERPACK_VHS.Auto return code: 0

07/03/11 18:34:36 - Incompatible suite is empty. Go on with installation

07/03/11 18:34:36 - Updating install progress: 1 / 14, Gathering required information...

07/03/11 18:34:36 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 has no product code, no reference counting will be done.

07/03/11 18:34:36 - Updating install progress: 1 / 14, Installing Roxio Video Capture USB

07/03/11 18:34:36 - Executing setup action: InstallActions.VIDEOCAP_USB_X86.KB933262_x86

07/03/11 18:34:36 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to true

07/03/11 18:34:39 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 return code: 0

07/03/11 18:34:39 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 is Sync

07/03/11 18:34:39 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 has SyncHandle not equal NULL.

07/03/11 18:34:40 - Updating install progress: 2 / 14, (null)

07/03/11 18:34:40 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 was just installed. Adding reference.

07/03/11 18:34:40 - Adding group '{15210C5B-9E04-4BF7-B019-AE958F238333}' reference for action 'InstallActions.VIDEOCAP_USB_X86.KB933262_x86'

07/03/11 18:34:40 - Action 'InstallActions.VIDEOCAP_USB_X86.KB933262_x86' has no product code, reference counting is not possible.

07/03/11 18:34:40 - Getting reference count for action 'InstallActions.DIRECTX_NOV07.Install', product code '{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}'

07/03/11 18:34:40 - Updating install progress: 2 / 14, Installing DirectX 9 Runtime

07/03/11 18:34:40 - Executing setup action: InstallActions.DIRECTX_NOV07.Install

07/03/11 18:34:40 - Action InstallActions.DIRECTX_NOV07.Install return code: 0

07/03/11 18:34:40 - Installing Package: 'D:\DIRECTX_NOV07\DxLauncher.msi', with Properties: 'REBOOT=ReallySuppress ARPSYSTEMCOMPONENT=1 DESKTOPICON=never QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files\Roxio Easy VHS to DVD\" MPI_SUITE_ID={15210C5B-9E04-4BF7-B019-AE958F238333} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL'

07/03/11 18:34:40 - Action InstallActions.DIRECTX_NOV07.Install is Sync

07/03/11 18:34:40 - Action InstallActions.DIRECTX_NOV07.Install has SyncHandle not equal NULL.

07/03/11 18:37:02 - Execution of Windows Installer package 'D:\DIRECTX_NOV07\DxLauncher.msi' finished with exit code = 1603

07/03/11 18:37:02 - Updating install progress: 3 / 14, (null)

07/03/11 18:37:02 - Action InstallActions.DIRECTX_NOV07.Install failed with exit code 1603.

07/03/11 18:37:02 - Installation failed with error code 1603

07/03/11 18:37:02 - Rolling back installation

07/03/11 18:37:02 - Caught cancelation exception while running install actions

07/03/11 18:37:02 - Updating install progress: 3 / 14, Preparing to roll back...

07/03/11 18:37:02 - Updating rollback progress: 3 / 14, Preparing to roll back...

07/03/11 18:37:02 - Updating rollback progress: 3 / 14, Rolling back DirectX 9 Runtime

07/03/11 18:37:02 - Rolling back setup action: InstallActions.DIRECTX_NOV07.Install

07/03/11 18:37:02 - Action InstallActions.DIRECTX_NOV07.Install executing uninstall command line: "MSIEXEC.EXE /qn REBOOT=ReallySuppress /L*v "C:\Users\Brett\AppData\Roaming\Roxio Log Files\Roxio Easy VHS to DVD\11-07-03 18-33\DIRECTX_NOV07_Uninstall.log" /x {AF9E97C1-7431-426D-A8D5-ABE40995C0B1} REMOVE=ALL"

07/03/11 18:37:02 - Action InstallActions.DIRECTX_NOV07.Install rollback return code: 0

07/03/11 18:37:02 - Uninstalling Package: '{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}', with Properties: 'REBOOT=ReallySuppress REMOVE=ALL'

07/03/11 18:37:03 - Execution of Windows Installer package '{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}' finished with exit code = 1605

07/03/11 18:37:03 - Updating rollback progress: 2 / 14, (null)

07/03/11 18:37:03 - Action InstallActions.DIRECTX_NOV07.Install hadn't finished installing; rollback aborted

07/03/11 18:37:03 - Updating rollback progress: 2 / 14, Rolling back Roxio Video Capture USB

07/03/11 18:37:03 - Rolling back setup action: InstallActions.VIDEOCAP_USB_X86.KB933262_x86

07/03/11 18:37:03 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 has nothing to roll back

07/03/11 18:37:03 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 rollback return code: 0

07/03/11 18:37:03 - Updating rollback progress: 1 / 14, Rolling back Roxio Video Capture USB

07/03/11 18:37:08 - Setting the finish event for the setup UI

07/03/11 18:37:08 - Caught finish event in progress page thread

07/03/11 18:37:08 - Executing CProgressPage::OnWizardNext()

Edited by cdanteek

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I have the same problem, and unfortunately I see no solution here so far and I have no idea where to go from here, since there are no software updates listed on the Website for the PC version of this software. Also, since I also have a Mac, I see no reason why I should be penalized for having one. Why not provide the package for all platforms in one package so that I can put it on all of my systems? I just bought this software yesterday and the same problem I encountered has no reply since it was posted over eight (8) months ago. I am pasting all error logs here below and hope that somebody is out there to give me a clue as to what to do next to get this up and running:

 

DIRECTX_NOV07_Install.log:

=== Verbose logging started: 3/14/2012 13:45:15 Build type: SHIP UNICODE 5.00.7601.00 Calling process: E:\setup.exe ===

MSI © (4C:E4) [13:45:15:445]: Resetting cached policy values

MSI © (4C:E4) [13:45:15:445]: Machine policy value 'Debug' is 0

MSI © (4C:E4) [13:45:15:445]: ******* RunEngine:

******* Product: E:\DIRECTX_NOV07\DxLauncher.msi

******* Action:

******* CommandLine: **********

MSI © (4C:E4) [13:45:15:446]: Client-side and UI is none or basic: Running entire install on the server.

MSI © (4C:E4) [13:45:15:446]: Grabbed execution mutex.

MSI © (4C:E4) [13:45:15:450]: Cloaking enabled.

MSI © (4C:E4) [13:45:15:450]: Attempting to enable all disabled privileges before calling Install on Server

MSI © (4C:E4) [13:45:15:451]: Incrementing counter to disable shutdown. Counter after increment: 0

MSI (s) (44:D4) [13:45:15:461]: Running installation inside multi-package transaction E:\DIRECTX_NOV07\DxLauncher.msi

MSI (s) (44:D4) [13:45:15:461]: Grabbed execution mutex.

MSI (s) (44:0C) [13:45:15:466]: Resetting cached policy values

MSI (s) (44:0C) [13:45:15:467]: Machine policy value 'Debug' is 0

MSI (s) (44:0C) [13:45:15:467]: ******* RunEngine:

******* Product: E:\DIRECTX_NOV07\DxLauncher.msi

******* Action:

******* CommandLine: **********

MSI (s) (44:0C) [13:45:15:468]: Machine policy value 'DisableUserInstalls' is 0

MSI (s) (44:0C) [13:45:15:487]: SRSetRestorePoint skipped for this transaction.

MSI (s) (44:0C) [13:45:15:500]: File will have security applied from OpCode.

MSI (s) (44:0C) [13:45:15:839]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'E:\DIRECTX_NOV07\DxLauncher.msi' against software restriction policy

MSI (s) (44:0C) [13:45:15:839]: Note: 1: 2262 2: DigitalSignature 3: -2147287038

MSI (s) (44:0C) [13:45:15:839]: SOFTWARE RESTRICTION POLICY: E:\DIRECTX_NOV07\DxLauncher.msi is not digitally signed

MSI (s) (44:0C) [13:45:15:848]: SOFTWARE RESTRICTION POLICY: E:\DIRECTX_NOV07\DxLauncher.msi is permitted to run at the 'unrestricted' authorization level.

MSI (s) (44:0C) [13:45:15:848]: End dialog not enabled

MSI (s) (44:0C) [13:45:15:848]: Original package ==> E:\DIRECTX_NOV07\DxLauncher.msi

MSI (s) (44:0C) [13:45:15:848]: Package we're running from ==> C:\Windows\Installer\10f2f20.msi

MSI (s) (44:0C) [13:45:15:853]: APPCOMPAT: Compatibility mode property overrides found.

MSI (s) (44:0C) [13:45:15:853]: APPCOMPAT: looking for appcompat database entry with ProductCode '{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}'.

MSI (s) (44:0C) [13:45:15:853]: APPCOMPAT: no matching ProductCode found in database.

MSI (s) (44:0C) [13:45:15:862]: MSCOREE not loaded loading copy from system32

MSI (s) (44:0C) [13:45:15:868]: Machine policy value 'TransformsSecure' is 0

MSI (s) (44:0C) [13:45:15:868]: User policy value 'TransformsAtSource' is 0

MSI (s) (44:0C) [13:45:15:868]: Note: 1: 2262 2: File 3: -2147287038

MSI (s) (44:0C) [13:45:15:868]: Note: 1: 2205 2: 3: MsiFileHash

MSI (s) (44:0C) [13:45:15:868]: Machine policy value 'DisablePatch' is 0

MSI (s) (44:0C) [13:45:15:869]: Machine policy value 'AllowLockdownPatch' is 0

MSI (s) (44:0C) [13:45:15:869]: Machine policy value 'DisableLUAPatching' is 0

MSI (s) (44:0C) [13:45:15:869]: Machine policy value 'DisableFlyWeightPatching' is 0

MSI (s) (44:0C) [13:45:15:882]: APPCOMPAT: looking for appcompat database entry with ProductCode '{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}'.

MSI (s) (44:0C) [13:45:15:883]: APPCOMPAT: no matching ProductCode found in database.

MSI (s) (44:0C) [13:45:15:883]: Transforms are not secure.

MSI (s) (44:0C) [13:45:15:883]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\Tim\AppData\Roaming\Roxio Log Files\Roxio Easy VHS to DVD\12-03-14 13-43\DIRECTX_NOV07_Install.log'.

MSI (s) (44:0C) [13:45:15:883]: Command Line: REBOOT=ReallySuppress ARPSYSTEMCOMPONENT=1 DESKTOPICON=never QUICKLAUNCHICON=never INSTALLDIR=C:\Program Files\Roxio Easy VHS to DVD\ MPI_SUITE_ID={15210C5B-9E04-4BF7-B019-AE958F238333} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL CURRENTDIRECTORY=e:\ CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=4684 CURRENTMEDIAVOLUMELABEL=Roxio Easy VHS to DVD

MSI (s) (44:0C) [13:45:15:883]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{545131E0-EC8B-49C7-9200-DDDCEAB1B70E}'.

MSI (s) (44:0C) [13:45:15:883]: Product Code passed to Engine.Initialize: ''

MSI (s) (44:0C) [13:45:15:883]: Product Code from property table before transforms: '{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}'

MSI (s) (44:0C) [13:45:15:883]: Product Code from property table after transforms: '{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}'

MSI (s) (44:0C) [13:45:15:883]: Product not registered: beginning first-time install

MSI (s) (44:0C) [13:45:15:888]: Product {AF9E97C1-7431-426D-A8D5-ABE40995C0B1} is not managed.

MSI (s) (44:0C) [13:45:15:889]: MSI_LUA: Credential prompt not required, user is an admin

MSI (s) (44:0C) [13:45:15:889]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.

MSI (s) (44:0C) [13:45:15:889]: Entering CMsiConfigurationManager::SetLastUsedSource.

MSI (s) (44:0C) [13:45:15:889]: User policy value 'DisableMedia' is 0

MSI (s) (44:0C) [13:45:15:889]: User policy value 'SearchOrder' is 'nmu'

MSI (s) (44:0C) [13:45:15:889]: Adding new sources is allowed.

MSI (s) (44:0C) [13:45:15:889]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.

MSI (s) (44:0C) [13:45:15:889]: Package name extracted from package path: 'DxLauncher.msi'

MSI (s) (44:0C) [13:45:15:890]: Package to be registered: 'DxLauncher.msi'

MSI (s) (44:0C) [13:45:15:892]: Note: 1: 2262 2: AdminProperties 3: -2147287038

MSI (s) (44:0C) [13:45:15:892]: Machine policy value 'DisableMsi' is 0

MSI (s) (44:0C) [13:45:15:892]: Machine policy value 'AlwaysInstallElevated' is 0

MSI (s) (44:0C) [13:45:15:892]: User policy value 'AlwaysInstallElevated' is 0

MSI (s) (44:0C) [13:45:15:892]: Running product '{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}' with user privileges: It's not assigned.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding ARPSYSTEMCOMPONENT property. Its value is '1'.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding DESKTOPICON property. Its value is 'never'.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding QUICKLAUNCHICON property. Its value is 'never'.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files\Roxio Easy VHS to DVD\'.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding MPI_SUITE_ID property. Its value is '{15210C5B-9E04-4BF7-B019-AE958F238333}'.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding MPI_EULA_ACCEPTED property. Its value is '1'.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding ADDLOCAL property. Its value is 'ALL'.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'e:\'.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding MSICLIENTUSESEXTERNALUI property. Its value is '1'.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '4684'.

MSI (s) (44:0C) [13:45:15:892]: PROPERTY CHANGE: Adding CURRENTMEDIAVOLUMELABEL property. Its value is 'Roxio Easy VHS to DVD'.

MSI (s) (44:0C) [13:45:15:892]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0

MSI (s) (44:0C) [13:45:15:910]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is 'ce77287879bb58479cc235eff16b5233'.

MSI (s) (44:0C) [13:45:15:910]: RESTART MANAGER: Session opened.

MSI (s) (44:0C) [13:45:15:910]: TRANSFORMS property is now:

MSI (s) (44:0C) [13:45:15:910]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.

MSI (s) (44:0C) [13:45:15:912]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\AppData\Roaming

MSI (s) (44:0C) [13:45:15:914]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\Favorites

MSI (s) (44:0C) [13:45:15:915]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Network Shortcuts

MSI (s) (44:0C) [13:45:15:917]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\Documents

MSI (s) (44:0C) [13:45:15:918]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

MSI (s) (44:0C) [13:45:15:920]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Recent

MSI (s) (44:0C) [13:45:15:921]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\AppData\Roaming\Microsoft\Windows\SendTo

MSI (s) (44:0C) [13:45:15:923]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Templates

MSI (s) (44:0C) [13:45:15:924]: SHELL32::SHGetFolderPath returned: C:\ProgramData

MSI (s) (44:0C) [13:45:15:925]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\AppData\Local

MSI (s) (44:0C) [13:45:15:927]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\Pictures

MSI (s) (44:0C) [13:45:15:930]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools

MSI (s) (44:0C) [13:45:15:931]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

MSI (s) (44:0C) [13:45:15:933]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

MSI (s) (44:0C) [13:45:15:934]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Start Menu

MSI (s) (44:0C) [13:45:15:936]: SHELL32::SHGetFolderPath returned: C:\Users\Tim\Desktop

MSI (s) (44:0C) [13:45:15:939]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools

MSI (s) (44:0C) [13:45:15:940]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup

MSI (s) (44:0C) [13:45:15:942]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs

MSI (s) (44:0C) [13:45:15:943]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu

MSI (s) (44:0C) [13:45:15:945]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop

MSI (s) (44:0C) [13:45:15:945]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts

MSI (s) (44:0C) [13:45:15:946]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16

MSI (s) (44:0C) [13:45:15:957]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.

MSI (s) (44:0C) [13:45:15:957]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.

MSI (s) (44:0C) [13:45:15:957]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.

MSI (s) (44:0C) [13:45:15:957]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2

MSI (s) (44:0C) [13:45:15:957]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Tim'.

MSI (s) (44:0C) [13:45:15:957]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2

MSI (s) (44:0C) [13:45:15:957]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Hewlett-Packard Company'.

MSI (s) (44:0C) [13:45:15:957]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\10f2f20.msi'.

MSI (s) (44:0C) [13:45:15:957]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'E:\DIRECTX_NOV07\DxLauncher.msi'.

MSI (s) (44:0C) [13:45:15:957]: Machine policy value 'MsiDisableEmbeddedUI' is 0

MSI (s) (44:0C) [13:45:15:957]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI

MSI (s) (44:0C) [13:45:15:958]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install

MSI (s) (44:0C) [13:45:15:958]: Note: 1: 2205 2: 3: PatchPackage

MSI (s) (44:0C) [13:45:15:958]: Machine policy value 'DisableRollback' is 0

MSI (s) (44:0C) [13:45:15:958]: User policy value 'DisableRollback' is 0

MSI (s) (44:0C) [13:45:15:958]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.

=== Logging started: 3/14/2012 13:45:15 ===

MSI (s) (44:0C) [13:45:15:959]: PROPERTY CHANGE: Adding Preselected property. Its value is '1'.

MSI (s) (44:0C) [13:45:15:959]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.

MSI (s) (44:0C) [13:45:15:959]: Doing action: INSTALL

Action start 13:45:15: INSTALL.

MSI (s) (44:0C) [13:45:15:959]: Running ExecuteSequence

MSI (s) (44:0C) [13:45:15:960]: Doing action: AppSearch

MSI (s) (44:0C) [13:45:15:960]: Note: 1: 2205 2: 3: AppSearch

MSI (s) (44:0C) [13:45:15:960]: Note: 1: 2228 2: 3: AppSearch 4: SELECT `Property`, `Signature_` FROM `AppSearch`

Action start 13:45:15: AppSearch.

MSI (s) (44:0C) [13:45:15:961]: Doing action: LaunchConditions

Action ended 13:45:15: AppSearch. Return value 0.

MSI (s) (44:0C) [13:45:15:961]: Note: 1: 2205 2: 3: LaunchCondition

MSI (s) (44:0C) [13:45:15:961]: Note: 1: 2228 2: 3: LaunchCondition 4: SELECT `Condition`, `Description` FROM `LaunchCondition`

Action start 13:45:15: LaunchConditions.

MSI (s) (44:0C) [13:45:15:961]: Doing action: FindRelatedProducts

Action ended 13:45:15: LaunchConditions. Return value 0.

MSI (s) (44:0C) [13:45:15:962]: Note: 1: 2205 2: 3: Upgrade

MSI (s) (44:0C) [13:45:15:962]: Note: 1: 2228 2: 3: Upgrade 4: SELECT `UpgradeCode`,`VersionMin`,`VersionMax`,`Language`,`Attributes`,`ActionProperty` FROM `Upgrade`

Action start 13:45:15: FindRelatedProducts.

MSI (s) (44:0C) [13:45:15:962]: Skipping action: CCPSearch (condition is false)

MSI (s) (44:0C) [13:45:15:962]: Skipping action: RMCCPSearch (condition is false)

MSI (s) (44:0C) [13:45:15:962]: Doing action: ValidateProductID

Action ended 13:45:15: FindRelatedProducts. Return value 0.

Action start 13:45:15: ValidateProductID.

MSI (s) (44:0C) [13:45:15:962]: Doing action: CostInitialize

Action ended 13:45:15: ValidateProductID. Return value 1.

MSI (s) (44:0C) [13:45:15:963]: Machine policy value 'MaxPatchCacheSize' is 10

MSI (s) (44:0C) [13:45:15:965]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.

MSI (s) (44:0C) [13:45:15:965]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.

MSI (s) (44:0C) [13:45:15:965]: Note: 1: 2205 2: 3: Patch

MSI (s) (44:0C) [13:45:15:965]: Note: 1: 2205 2: 3: PatchPackage

MSI (s) (44:0C) [13:45:15:965]: Note: 1: 2205 2: 3: MsiPatchHeaders

MSI (s) (44:0C) [13:45:15:965]: Note: 1: 2205 2: 3: __MsiPatchFileList

MSI (s) (44:0C) [13:45:15:965]: Note: 1: 2262 2: Media 3: -2147287038

MSI (s) (44:0C) [13:45:15:965]: Note: 1: 2205 2: 3: PatchPackage

MSI (s) (44:0C) [13:45:15:965]: Note: 1: 2228 2: 3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`

MSI (s) (44:0C) [13:45:15:966]: Note: 1: 2205 2: 3: Patch

Action start 13:45:15: CostInitialize.

MSI (s) (44:0C) [13:45:15:966]: Doing action: FileCost

Action ended 13:45:15: CostInitialize. Return value 1.

MSI (s) (44:0C) [13:45:15:967]: Note: 1: 2205 2: 3: MsiAssembly

MSI (s) (44:0C) [13:45:15:967]: Note: 1: 2205 2: 3: Class

MSI (s) (44:0C) [13:45:15:967]: Note: 1: 2205 2: 3: Extension

MSI (s) (44:0C) [13:45:15:967]: Note: 1: 2205 2: 3: TypeLib

Action start 13:45:15: FileCost.

MSI (s) (44:0C) [13:45:15:967]: Doing action: IsolateComponents

Action ended 13:45:15: FileCost. Return value 1.

Action start 13:45:15: IsolateComponents.

MSI (s) (44:0C) [13:45:15:968]: Doing action: CostFinalize

Action ended 13:45:15: IsolateComponents. Return value 0.

MSI (s) (44:0C) [13:45:15:969]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.

MSI (s) (44:0C) [13:45:15:969]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.

MSI (s) (44:0C) [13:45:15:969]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.

MSI (s) (44:0C) [13:45:15:969]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.

MSI (s) (44:0C) [13:45:15:969]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.

MSI (s) (44:0C) [13:45:15:969]: Note: 1: 2205 2: 3: Patch

MSI (s) (44:0C) [13:45:15:969]: Note: 1: 2205 2: 3: Condition

MSI (s) (44:0C) [13:45:15:969]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.

MSI (s) (44:0C) [13:45:15:969]: Target path resolution complete. Dumping Directory table...

MSI (s) (44:0C) [13:45:15:969]: Note: target paths subject to change (via custom actions or browsing)

MSI (s) (44:0C) [13:45:15:969]: Dir (target): Key: TARGETDIR , Object: C:\

MSI (s) (44:0C) [13:45:15:969]: Dir (target): Key: WindowsFolder , Object: C:\Windows\

MSI (s) (44:0C) [13:45:15:969]: Dir (target): Key: ProgramFilesFolder , Object: C:\Program Files\

MSI (s) (44:0C) [13:45:15:969]: Dir (target): Key: INSTALLDIR , Object: C:\Program Files\Roxio Easy VHS to DVD\

Action start 13:45:15: CostFinalize.

MSI (s) (44:0C) [13:45:15:970]: Doing action: SetARPINSTALLLOCDX

Action ended 13:45:15: CostFinalize. Return value 1.

MSI (s) (44:0C) [13:45:15:971]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SetARPINSTALLLOCDX'

MSI (s) (44:0C) [13:45:15:971]: PROPERTY CHANGE: Adding ARPINSTALLLOCATION property. Its value is 'C:\Program Files\Roxio Easy VHS to DVD\'.

Action start 13:45:15: SetARPINSTALLLOCDX.

MSI (s) (44:0C) [13:45:15:971]: Doing action: SetODBCFolders

Action ended 13:45:15: SetARPINSTALLLOCDX. Return value 1.

MSI (s) (44:0C) [13:45:15:971]: Note: 1: 2205 2: 3: ODBCDriver

MSI (s) (44:0C) [13:45:15:971]: Note: 1: 2228 2: 3: ODBCDriver 4: SELECT `ComponentId`,`Description`,`Directory_`, `ActionRequest`, `Installed`, `Attributes` FROM `ODBCDriver`, `Component` WHERE `ODBCDriver`.`Component_` = `Component` AND (`ActionRequest` = 1 OR `ActionRequest` = 2)

MSI (s) (44:0C) [13:45:15:971]: Note: 1: 2205 2: 3: ODBCTranslator

MSI (s) (44:0C) [13:45:15:971]: Note: 1: 2228 2: 3: ODBCTranslator 4: SELECT `ComponentId`,`Description`,`Directory_`, `ActionRequest`, `Installed`, `Attributes` FROM `ODBCTranslator`, `Component` WHERE `ODBCTranslator`.`Component_` = `Component` AND (`ActionRequest` = 1 OR `ActionRequest` = 2)

Action start 13:45:15: SetODBCFolders.

MSI (s) (44:0C) [13:45:15:972]: Doing action: MigrateFeatureStates

Action ended 13:45:15: SetODBCFolders. Return value 0.

MSI (s) (44:0C) [13:45:15:972]: Skipping MigrateFeatureStates action: feature settings already made

Action start 13:45:15: MigrateFeatureStates.

MSI (s) (44:0C) [13:45:15:972]: Doing action: InstallValidate

Action ended 13:45:15: MigrateFeatureStates. Return value 0.

MSI (s) (44:0C) [13:45:15:973]: PROPERTY CHANGE: Deleting MsiRestartManagerSessionKey property. Its current value is 'ce77287879bb58479cc235eff16b5233'.

MSI (s) (44:0C) [13:45:15:973]: Feature: DxLauncher_Files; Installed: Absent; Request: Local; Action: Local

MSI (s) (44:0C) [13:45:15:973]: Component: __Dummy65; Installed: Null; Request: Local; Action: Null

MSI (s) (44:0C) [13:45:15:973]: Component: Dummy; Installed: Absent; Request: Local; Action: Null

MSI (s) (44:0C) [13:45:15:973]: Note: 1: 2205 2: 3: BindImage

MSI (s) (44:0C) [13:45:15:973]: Note: 1: 2205 2: 3: ProgId

MSI (s) (44:0C) [13:45:15:973]: Note: 1: 2205 2: 3: PublishComponent

MSI (s) (44:0C) [13:45:15:973]: Note: 1: 2205 2: 3: SelfReg

MSI (s) (44:0C) [13:45:15:973]: Note: 1: 2205 2: 3: Extension

MSI (s) (44:0C) [13:45:15:973]: Note: 1: 2205 2: 3: Font

MSI (s) (44:0C) [13:45:15:973]: Note: 1: 2205 2: 3: Shortcut

MSI (s) (44:0C) [13:45:15:973]: Note: 1: 2205 2: 3: Class

MSI (s) (44:0C) [13:45:15:973]: Note: 1: 2205 2: 3: TypeLib

Action start 13:45:15: InstallValidate.

MSI (s) (44:0C) [13:45:15:974]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.

MSI (s) (44:0C) [13:45:15:975]: Note: 1: 2205 2: 3: BindImage

MSI (s) (44:0C) [13:45:15:975]: Note: 1: 2205 2: 3: ProgId

MSI (s) (44:0C) [13:45:15:975]: Note: 1: 2205 2: 3: PublishComponent

MSI (s) (44:0C) [13:45:15:975]: Note: 1: 2205 2: 3: SelfReg

MSI (s) (44:0C) [13:45:15:975]: Note: 1: 2205 2: 3: Extension

MSI (s) (44:0C) [13:45:15:975]: Note: 1: 2205 2: 3: Font

MSI (s) (44:0C) [13:45:15:975]: Note: 1: 2205 2: 3: Shortcut

MSI (s) (44:0C) [13:45:15:975]: Note: 1: 2205 2: 3: Class

MSI (s) (44:0C) [13:45:15:975]: Note: 1: 2205 2: 3: TypeLib

MSI (s) (44:0C) [13:45:15:975]: Note: 1: 2727 2:

MSI (s) (44:0C) [13:45:15:976]: Note: 1: 2205 2: 3: FilesInUse

MSI (s) (44:0C) [13:45:15:998]: Note: 1: 2727 2:

MSI (s) (44:0C) [13:45:15:999]: Doing action: RemoveExistingProducts

Action ended 13:45:15: InstallValidate. Return value 1.

MSI (s) (44:0C) [13:45:16:007]: Note: 1: 2205 2: 3: Upgrade

MSI (s) (44:0C) [13:45:16:007]: Note: 1: 2228 2: 3: Upgrade 4: SELECT `Attributes`, `ActionProperty`, `Remove` FROM `Upgrade`

Action start 13:45:15: RemoveExistingProducts.

MSI (s) (44:0C) [13:45:16:007]: Doing action: InstallInitialize

Action ended 13:45:16: RemoveExistingProducts. Return value 0.

MSI (s) (44:0C) [13:45:16:008]: Machine policy value 'AlwaysInstallElevated' is 0

MSI (s) (44:0C) [13:45:16:008]: User policy value 'AlwaysInstallElevated' is 0

MSI (s) (44:0C) [13:45:16:008]: BeginTransaction: Locking Server

MSI (s) (44:0C) [13:45:16:008]: SRSetRestorePoint skipped for this transaction.

MSI (s) (44:0C) [13:45:16:008]: Server not locked: locking for product {AF9E97C1-7431-426D-A8D5-ABE40995C0B1}

Action start 13:45:16: InstallInitialize.

MSI (s) (44:0C) [13:45:16:698]: Doing action: AllocateRegistrySpace

Action ended 13:45:16: InstallInitialize. Return value 1.

Action start 13:45:16: AllocateRegistrySpace.

MSI (s) (44:0C) [13:45:16:698]: Doing action: ProcessComponents

Action ended 13:45:16: AllocateRegistrySpace. Return value 1.

MSI (s) (44:0C) [13:45:16:700]: Note: 1: 2205 2: 3: MsiPatchCertificate

MSI (s) (44:0C) [13:45:16:700]: LUA patching is disabled: missing MsiPatchCertificate table

MSI (s) (44:0C) [13:45:16:700]: Resolving source.

MSI (s) (44:0C) [13:45:16:700]: Resolving source to launched-from source.

MSI (s) (44:0C) [13:45:16:700]: Setting launched-from source as last-used.

MSI (s) (44:0C) [13:45:16:700]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'E:\DIRECTX_NOV07\'.

MSI (s) (44:0C) [13:45:16:700]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'E:\DIRECTX_NOV07\'.

MSI (s) (44:0C) [13:45:16:700]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}'.

MSI (s) (44:0C) [13:45:16:700]: SOURCEDIR ==> E:\DIRECTX_NOV07\

MSI (s) (44:0C) [13:45:16:700]: SOURCEDIR product ==> {AF9E97C1-7431-426D-A8D5-ABE40995C0B1}

MSI (s) (44:0C) [13:45:16:700]: Determining source type

MSI (s) (44:0C) [13:45:16:701]: Source type from package 'DxLauncher.msi': 0

Action start 13:45:16: ProcessComponents.

MSI (s) (44:0C) [13:45:16:702]: Source path resolution complete. Dumping Directory table...

MSI (s) (44:0C) [13:45:16:702]: Dir (source): Key: TARGETDIR , Object: E:\DIRECTX_NOV07\ , LongSubPath: , ShortSubPath:

MSI (s) (44:0C) [13:45:16:702]: Dir (source): Key: WindowsFolder , Object: E:\DIRECTX_NOV07\ , LongSubPath: , ShortSubPath:

MSI (s) (44:0C) [13:45:16:702]: Dir (source): Key: ProgramFilesFolder , Object: E:\DIRECTX_NOV07\program files\ , LongSubPath: program files\ , ShortSubPath: PROGRA~1\

MSI (s) (44:0C) [13:45:16:702]: Dir (source): Key: INSTALLDIR , Object: E:\DIRECTX_NOV07\program files\ , LongSubPath: program files\ , ShortSubPath: PROGRA~1\

MSI (s) (44:0C) [13:45:16:707]: Doing action: UnpublishComponents

Action ended 13:45:16: ProcessComponents. Return value 1.

MSI (s) (44:0C) [13:45:16:709]: Note: 1: 2205 2: 3: PublishComponent

MSI (s) (44:0C) [13:45:16:709]: Note: 1: 2228 2: 3: PublishComponent 4: SELECT `PublishComponent`.`ComponentId`, `PublishComponent`.`Qualifier`, `PublishComponent`.`AppData`, `Feature`, `Component`.`ComponentId`, `Component`.`RuntimeFlags` FROM `PublishComponent`, `Component`, `Feature` WHERE `PublishComponent`.`Component_` = `Component`.`Component` AND `PublishComponent`.`Feature_` = `Feature`.`Feature` AND (`Feature`.`Action` = 0 OR ((`Feature`.`Action` = NULL OR `Feature`.`Action` = 3) AND `Component`.`Action` = 0 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2)))

Action start 13:45:16: UnpublishComponents.

MSI (s) (44:0C) [13:45:16:710]: Doing action: MsiUnpublishAssemblies

Action ended 13:45:16: UnpublishComponents. Return value 0.

MSI (s) (44:0C) [13:45:16:711]: Note: 1: 2205 2: 3: MsiAssembly

MSI (s) (44:0C) [13:45:16:711]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT null, null, `Component`.`Component`, `Feature`, `Component`.`ComponentId`, `Component`.`RuntimeFlags` FROM `MsiAssembly`, `Component`, `Feature` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Feature_` = `Feature`.`Feature` AND `MsiAssembly`.`File_Application` = null AND (`Feature`.`Action` = 0 OR ((`Feature`.`Action` = NULL OR `Feature`.`Action` = 3) AND `Component`.`Action` = 0 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2)))

Action start 13:45:16: MsiUnpublishAssemblies.

MSI (s) (44:0C) [13:45:16:711]: Doing action: UnpublishFeatures

Action ended 13:45:16: MsiUnpublishAssemblies. Return value 0.

Action start 13:45:16: UnpublishFeatures.

MSI (s) (44:0C) [13:45:16:712]: Doing action: StopServices

Action ended 13:45:16: UnpublishFeatures. Return value 1.

MSI (s) (44:0C) [13:45:16:713]: Note: 1: 2205 2: 3: ServiceControl

MSI (s) (44:0C) [13:45:16:713]: Note: 1: 2228 2: 3: ServiceControl 4: SELECT `Name`,`Wait`,`Arguments`,`Event`, `Action` FROM `ServiceControl`, `Component` WHERE `Component_` = `Component` AND (`Action` = 0 OR `Action` = 1 OR `Action` = 2)

Action start 13:45:16: StopServices.

MSI (s) (44:0C) [13:45:16:713]: Doing action: DeleteServices

Action ended 13:45:16: StopServices. Return value 1.

MSI (s) (44:0C) [13:45:16:713]: Note: 1: 2205 2: 3: ServiceControl

MSI (s) (44:0C) [13:45:16:713]: Note: 1: 2228 2: 3: ServiceControl 4: SELECT `Name`,`Wait`,`Arguments`,`Event`, `Action` FROM `ServiceControl`, `Component` WHERE `Component_` = `Component` AND (`Action` = 0 OR `Action` = 1 OR `Action` = 2)

Action start 13:45:16: DeleteServices.

MSI (s) (44:0C) [13:45:16:714]: Doing action: UnregisterComPlus

Action ended 13:45:16: DeleteServices. Return value 1.

MSI (s) (44:0C) [13:45:16:714]: Note: 1: 2205 2: 3: Complus

MSI (s) (44:0C) [13:45:16:715]: Note: 1: 2228 2: 3: Complus 4: SELECT `ComponentId`, `FileName`, `Component`.`Directory_`, `ExpType`, `Component`.`Action`, `Component`.`Installed` FROM `Complus`, `Component`, `File` WHERE `Complus`.`Component_` = `Component` AND `Component`.`KeyPath` = `File`.`File` AND `Action` = 0

Action start 13:45:16: UnregisterComPlus.

MSI (s) (44:0C) [13:45:16:715]: Doing action: SelfUnregModules

Action ended 13:45:16: UnregisterComPlus. Return value 0.

MSI (s) (44:0C) [13:45:16:715]: Note: 1: 2205 2: 3: SelfReg

MSI (s) (44:0C) [13:45:16:715]: Note: 1: 2228 2: 3: SelfReg 4: Select `File`.`FileName`,`Component`.`Directory_`,`Component`.`Installed`, `File`.`Component_`,`SelfReg`.`File_` From `SelfReg`, `File`, `Component` Where `SelfReg`.`File_` = `File`.`File` And `File`.`Component_` = `Component`.`Component` And `Component`.`Action` = 0

Action start 13:45:16: SelfUnregModules.

MSI (s) (44:0C) [13:45:16:716]: Doing action: UnregisterTypeLibraries

Action ended 13:45:16: SelfUnregModules. Return value 1.

MSI (s) (44:0C) [13:45:16:717]: Note: 1: 2205 2: 3: TypeLib

MSI (s) (44:0C) [13:45:16:717]: Note: 1: 2228 2: 3: TypeLib 4: SELECT `LibID`, `TypeLib`.`Version`, `TypeLib`.`Language`, `TypeLib`.`Directory_`, `FileName`, `Component`.`Directory_`, `Component`.`Action`, `Component`.`Installed`, `BinaryType`, `Component`.`Component`, `Component`.`Attributes` FROM `TypeLib`, `Component`, `File` WHERE `TypeLib`.`Component_` = `Component` AND `Component`.`KeyPath` = `File`.`File` AND (`Component`.`Action`=0)

Action start 13:45:16: UnregisterTypeLibraries.

MSI (s) (44:0C) [13:45:16:717]: Doing action: RemoveODBC

Action ended 13:45:16: UnregisterTypeLibraries. Return value 0.

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2205 2: 3: ODBCDataSource

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2228 2: 3: ODBCDataSource 4: SELECT `DataSource`,`ComponentId`,`DriverDescription`,`Description`,`Registration` FROM `ODBCDataSource`, `Component` WHERE `Component_` = `Component` AND `Component`.`Action` = 0 AND `BinaryType` = ?

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2205 2: 3: ODBCDataSource

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2228 2: 3: ODBCDataSource 4: SELECT `DataSource`,`ComponentId`,`DriverDescription`,`Description`,`Registration` FROM `ODBCDataSource`, `Component` WHERE `Component_` = `Component` AND `Component`.`Action` = 0 AND `BinaryType` = ?

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2205 2: 3: ODBCTranslator

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2228 2: 3: ODBCTranslator 4: SELECT `Translator`,`Component`.`ComponentId`,`Description`, `RuntimeFlags`, `Component`.`Attributes` FROM `ODBCTranslator`, `Component` WHERE `Component_` = `Component` AND `Component`.`ActionRequest` = 0 AND `BinaryType` = ?

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2205 2: 3: ODBCTranslator

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2228 2: 3: ODBCTranslator 4: SELECT `Translator`,`Component`.`ComponentId`,`Description`, `RuntimeFlags`, `Component`.`Attributes` FROM `ODBCTranslator`, `Component` WHERE `Component_` = `Component` AND `Component`.`ActionRequest` = 0 AND `BinaryType` = ?

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2205 2: 3: ODBCDriver

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2228 2: 3: ODBCDriver 4: SELECT `Driver`,`ComponentId`,`Description`, `RuntimeFlags`, `Component`.`Attributes` FROM `ODBCDriver`, `Component` WHERE `Component_` = `Component` AND `Component`.`ActionRequest` = 0 AND `BinaryType` = ?

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2205 2: 3: ODBCDriver

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2228 2: 3: ODBCDriver 4: SELECT `Driver`,`ComponentId`,`Description`, `RuntimeFlags`, `Component`.`Attributes` FROM `ODBCDriver`, `Component` WHERE `Component_` = `Component` AND `Component`.`ActionRequest` = 0 AND `BinaryType` = ?

MSI (s) (44:0C) [13:45:16:718]: Note: 1: 2711 2: ODBCDriverManager

Action start 13:45:16: RemoveODBC.

MSI (s) (44:0C) [13:45:16:719]: Note: 1: 2711 2: ODBCDriverManager64

MSI (s) (44:0C) [13:45:16:719]: Doing action: UnregisterFonts

Action ended 13:45:16: RemoveODBC. Return value 1.

MSI (s) (44:0C) [13:45:16:719]: Note: 1: 2205 2: 3: Font

MSI (s) (44:0C) [13:45:16:719]: Note: 1: 2228 2: 3: Font 4: SELECT `FontTitle`, `FileName`, `Directory_`, `Installed`From `Font`, `FileAction` Where `Font`.`File_` = `FileAction`.`File` And `FileAction`.`Action` = 0 ORDER BY `FileAction`.`Directory_`

Action start 13:45:16: UnregisterFonts.

MSI (s) (44:0C) [13:45:16:720]: Doing action: RemoveRegistryValues

Action ended 13:45:16: UnregisterFonts. Return value 1.

Action start 13:45:16: RemoveRegistryValues.

MSI (s) (44:0C) [13:45:16:734]: Doing action: UnregisterClassInfo

Action ended 13:45:16: RemoveRegistryValues. Return value 1.

MSI (s) (44:0C) [13:45:16:734]: Note: 1: 2205 2: 3: Class

MSI (s) (44:0C) [13:45:16:735]: Note: 1: 2228 2: 3: Class 4: SELECT `BinaryType`, `CLSID`, `ProgId_Default`, `Class`.`Description`, `Context`, `Feature_`, `ComponentId`, `Component`, `Class`.`Attributes`, `AppId_`, `FileTypeMask`, `Icon_`, `IconIndex`, `DefInprocHandler`, `Argument`, `Component`.`RuntimeFlags`, `FileName`, `Component`.`Directory_`, `Component`.`Action`, `Component`.`Installed`, `Feature`.`Action`, `Component`.`Attributes` FROM `Class`, `Component`, `File`, `Feature` WHERE `Feature_` = `Feature` AND `Class`.`Component_` = `Component` AND `Component`.`KeyPath` = `File`.`File` AND (`Feature`.`Action` = 0 OR (`Feature`.`Action` = 4 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2)) OR ((`Feature`.`Action` = NULL OR `Feature`.`Action` = 3) AND `Component`.`Action` = 0 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2)))

Action start 13:45:16: UnregisterClassInfo.

MSI (s) (44:0C) [13:45:16:735]: Doing action: UnregisterExtensionInfo

Action ended 13:45:16: UnregisterClassInfo. Return value 0.

MSI (s) (44:0C) [13:45:16:735]: Note: 1: 2205 2: 3: Extension

MSI (s) (44:0C) [13:45:16:735]: Note: 1: 2228 2: 3: Extension 4: SELECT `Extension`, `BinaryType`, `ProgId_`, null, null, `MIME_`, `Feature_`, `ComponentId`, `Component`.`RuntimeFlags`, `Component`.`Component`, `Component`.`Attributes`, `FileName`, `Component`.`Directory_`, `Component`.`Action`, `Component`.`Installed`, `Feature`.`Action` FROM `Extension`, `Component`, `File`, `Feature` WHERE `Feature_` = `Feature` AND `Extension`.`Component_` = `Component` AND `Component`.`KeyPath` = `File`.`File` AND (`Feature`.`Action` = 0 OR (`Feature`.`Action` = 4 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2)) OR ((`Feature`.`Action` = NULL OR `Feature`.`Action` = 3) AND `Component`.`Action` = 0 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2)))

Action start 13:45:16: UnregisterExtensionInfo.

MSI (s) (44:0C) [13:45:16:736]: Doing action: UnregisterProgIdInfo

Action ended 13:45:16: UnregisterExtensionInfo. Return value 0.

MSI (s) (44:0C) [13:45:16:736]: Note: 1: 2205 2: 3: ProgId

MSI (s) (44:0C) [13:45:16:736]: Note: 1: 2228 2: 3: ProgId 4: SELECT DISTINCT `BinaryType`, `ProgId`, `Class_`, `ProgId`.`Description`, `ProgId`.`Icon_`, `ProgId`.`IconIndex`, null, `Component`.`RuntimeFlags` , `Component`.`Component`, `Component`.`Attributes` FROM `ProgId`, `Class`, `Feature`, `Component` WHERE `ProgId`.`Class_` = `Class`.`CLSID` AND `Class`.`Feature_` = `Feature` AND `Class`.`Component_` = `Component` AND (`Feature`.`Action` = 0 OR (`Feature`.`Action` = 4 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2)) OR ((`Feature`.`Action` = NULL OR `Feature`.`Action` = 3) AND `Component`.`Action` = 0 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2)))

Action start 13:45:16: UnregisterProgIdInfo.

MSI (s) (44:0C) [13:45:16:737]: Doing action: UnregisterMIMEInfo

Action ended 13:45:16: UnregisterProgIdInfo. Return value 0.

MSI (s) (44:0C) [13:45:16:737]: Note: 1: 2205 2: 3: MIME

MSI (s) (44:0C) [13:45:16:737]: Note: 1: 2228 2: 3: MIME 4: SELECT `BinaryType`, `ContentType`, `Extension`.`Extension`, `MIME`.`CLSID`, `Component`.`RuntimeFlags`, `Component`.`Component`, `Component`.`Attributes` FROM `MIME`, `Extension`, `Feature`, `Component` WHERE `MIME`.`Extension_` = `Extension`.`Extension` AND `Feature_` = `Feature` AND `Extension`.`Component_` = `Component` AND (`Feature`.`Action` = 0 OR (`Feature`.`Action` = 4 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2)) OR ((`Feature`.`Action` = NULL OR `Feature`.`Action` = 3) AND `Component`.`Action` = 0 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2)))

Action start 13:45:16: UnregisterMIMEInfo.

MSI (s) (44:0C) [13:45:16:737]: Doing action: RemoveIniValues

Action ended 13:45:16: UnregisterMIMEInfo. Return value 0.

MSI (s) (44:0C) [13:45:16:738]: Note: 1: 2205 2: 3: IniFile

MSI (s) (44:0C) [13:45:16:738]: Note: 1: 2228 2: 3: IniFile 4: SELECT `FileName`,`IniFile`.`DirProperty`,`Section`,`IniFile`.`Key`,`IniFile`.`Value`,`IniFile`.`Action` FROM `IniFile`, `Component` WHERE `Component`=`Component_` AND `Component`.`Action`=0 ORDER BY `FileName`,`Section`

Action start 13:45:16: RemoveIniValues.

MSI (s) (44:0C) [13:45:16:738]: Doing action: RemoveShortcuts

Action ended 13:45:16: RemoveIniValues. Return value 1.

MSI (s) (44:0C) [13:45:16:739]: Note: 1: 2205 2: 3: Shortcut

MSI (s) (44:0C) [13:45:16:739]: Note: 1: 2228 2: 3: Shortcut 4: SELECT `Shortcut`,`Name`, null, `Shortcut`.`Directory_`, `Component`.`RuntimeFlags`, `Feature`.`Action`, `Component`.`Action` From `Shortcut`, `Feature`, `Component` WHERE `Target` = `Feature` AND `Shortcut`.`Component_` = `Component` AND (`Feature`.`Action` = 0 OR (`Feature`.`Action` = 4 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2)) OR ((`Feature`.`Action` = NULL OR `Feature`.`Action` = 3) AND `Component`.`Action` = 0 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2)))

Action start 13:45:16: RemoveShortcuts.

MSI (s) (44:0C) [13:45:16:739]: Doing action: RemoveEnvironmentStrings

Action ended 13:45:16: RemoveShortcuts. Return value 0.

MSI (s) (44:0C) [13:45:16:739]: Note: 1: 2205 2: 3: Environment

MSI (s) (44:0C) [13:45:16:739]: Note: 1: 2228 2: 3: Environment 4: SELECT `Name`,`Value` FROM `Environment`,`Component` WHERE `Component_`=`Component` AND (`Component`.`Action` = 0)

Action start 13:45:16: RemoveEnvironmentStrings.

MSI (s) (44:0C) [13:45:16:740]: Doing action: RemoveDuplicateFiles

Action ended 13:45:16: RemoveEnvironmentStrings. Return value 1.

Action start 13:45:16: RemoveDuplicateFiles.

MSI (s) (44:0C) [13:45:16:740]: Doing action: RemoveFiles

Action ended 13:45:16: RemoveDuplicateFiles. Return value 1.

MSI (s) (44:0C) [13:45:16:741]: Note: 1: 2205 2: 3: RemoveFile

MSI (s) (44:0C) [13:45:16:741]: Note: 1: 2205 2: 3: RemoveFile

Action start 13:45:16: RemoveFiles.

MSI (s) (44:0C) [13:45:16:741]: Doing action: RemoveFolders

Action ended 13:45:16: RemoveFiles. Return value 0.

Action start 13:45:16: RemoveFolders.

MSI (s) (44:0C) [13:45:16:742]: Doing action: CreateFolders

Action ended 13:45:16: RemoveFolders. Return value 1.

Action start 13:45:16: CreateFolders.

MSI (s) (44:0C) [13:45:16:742]: Doing action: MoveFiles

Action ended 13:45:16: CreateFolders. Return value 1.

Action start 13:45:16: MoveFiles.

MSI (s) (44:0C) [13:45:16:743]: Doing action: InstallFiles

Action ended 13:45:16: MoveFiles. Return value 1.

MSI (s) (44:0C) [13:45:16:744]: Note: 1: 2262 2: Media 3: -2147287038

MSI (s) (44:0C) [13:45:16:744]: Note: 1: 2205 2: 3: Patch

MSI (s) (44:0C) [13:45:16:744]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`File_`, `Patch`.`Header`, `Patch`.`Attributes`, `Patch`.`Sequence`, `Patch`.`StreamRef_` FROM `Patch` WHERE `Patch`.`File_` = ? AND `Patch`.`#_MsiActive`=? ORDER BY `Patch`.`Sequence`

MSI (s) (44:0C) [13:45:16:744]: Note: 1: 2205 2: 3: MsiSFCBypass

MSI (s) (44:0C) [13:45:16:744]: Note: 1: 2228 2: 3: MsiSFCBypass 4: SELECT `File_` FROM `MsiSFCBypass` WHERE `File_` = ?

MSI (s) (44:0C) [13:45:16:744]: Note: 1: 2205 2: 3: MsiPatchHeaders

MSI (s) (44:0C) [13:45:16:744]: Note: 1: 2228 2: 3: MsiPatchHeaders 4: SELECT `Header` FROM `MsiPatchHeaders` WHERE `StreamRef` = ?

Action start 13:45:16: InstallFiles.

MSI (s) (44:0C) [13:45:16:745]: Doing action: PatchFiles

Action ended 13:45:16: InstallFiles. Return value 1.

MSI (s) (44:0C) [13:45:16:745]: Note: 1: 2262 2: Media 3: -2147287038

MSI (s) (44:0C) [13:45:16:746]: Note: 1: 2205 2: 3: Patch

MSI (s) (44:0C) [13:45:16:746]: Note: 1: 2228 2: 3: Patch 4: SELECT `File`,`FileName`,`FileSize`,`Directory_`,`PatchSize`,`File`.`Attributes`,`Patch`.`Attributes`,`Patch`.`Sequence`,`Component`.`Component`,`Component`.`ComponentId` FROM `File`,`Component`,`Patch` WHERE `Patch`.`#_MsiActive`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`

Action start 13:45:16: PatchFiles.

MSI (s) (44:0C) [13:45:16:746]: Doing action: DuplicateFiles

Action ended 13:45:16: PatchFiles. Return value 0.

Action start 13:45:16: DuplicateFiles.

MSI (s) (44:0C) [13:45:16:746]: Doing action: BindImage

Action ended 13:45:16: DuplicateFiles. Return value 1.

Action start 13:45:16: BindImage.

MSI (s) (44:0C) [13:45:16:747]: Doing action: CreateShortcuts

Action ended 13:45:16: BindImage. Return value 1.

Action start 13:45:16: CreateShortcuts.

MSI (s) (44:0C) [13:45:16:749]: Note: 1: 2205 2: 3: Shortcut

MSI (s) (44:0C) [13:45:16:749]: Note: 1: 2228 2: 3: Shortcut 4: SELECT `Shortcut`,`Name`, `FileName`, `Component`.`Directory_`, `Arguments`, `WkDir`, `Icon_`, `IconIndex`, `Hotkey`, `ShowCmd`, `Shortcut`.`Description`, `Shortcut`.`Directory_`, `Component`.`RuntimeFlags`, `Component`.`Action`, `Target`, `ComponentId`, `Feature`.`Action`, `Component`.`Installed`, `DisplayResourceDLL`, `DisplayResourceId`, `DescriptionResourceDLL`, `DescriptionResourceId` From `Shortcut`, `Feature`, `Component`, `File` WHERE `Target` = `Feature` AND `Shortcut`.`Component_` = `Component` AND `Component`.`KeyPath` = `File`.`File` AND ((`Feature`.`Action` = 1 OR `Feature`.`Action` = 2) OR (`Feature`.`Action` = 4 AND `Feature`.`Installed` = 0) OR (`Feature`.`Action` = 3 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4)) OR (`Feature`.`Action` = NULL AND (`Component`.`Action` = 1 OR `Component`.`Action` = 2) AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4)))

MSI (s) (44:0C) [13:45:16:750]: Doing action: RegisterClassInfo

Action ended 13:45:16: CreateShortcuts. Return value 0.

MSI (s) (44:0C) [13:45:16:751]: Note: 1: 2205 2: 3: Class

MSI (s) (44:0C) [13:45:16:751]: Note: 1: 2228 2: 3: Class 4: SELECT `BinaryType`, `CLSID`, `ProgId_Default`, `Class`.`Description`, `Context`, `Feature_`, `ComponentId`, `Component`, `Class`.`Attributes`, `AppId_`, `FileTypeMask`, `Icon_`, `IconIndex`, `DefInprocHandler`, `Argument`, `Component`.`RuntimeFlags`, `FileName`, `Component`.`Directory_`, `Component`.`Action`, `Component`.`Installed`, `Feature`.`Action`, `Component`.`Attributes` FROM `Class`, `Component`, `File`, `Feature` WHERE `Feature_` = `Feature` AND `Class`.`Component_` = `Component` AND `Component`.`KeyPath` = `File`.`File` AND ((`Feature`.`Action` = 1 OR `Feature`.`Action` = 2) OR (`Feature`.`Action` = 4 AND `Feature`.`Installed` = 0) OR (`Feature`.`Action` = 3 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4)) OR (`Feature`.`Action` = NULL AND (`Component`.`Action` = 1 OR `Component`.`Action` = 2) AND ((`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4))))

Action start 13:45:16: RegisterClassInfo.

MSI (s) (44:0C) [13:45:16:751]: Doing action: RegisterExtensionInfo

Action ended 13:45:16: RegisterClassInfo. Return value 0.

MSI (s) (44:0C) [13:45:16:752]: Note: 1: 2205 2: 3: Extension

MSI (s) (44:0C) [13:45:16:752]: Note: 1: 2228 2: 3: Extension 4: SELECT `Extension`, `BinaryType`, `ProgId_`, null, null, `MIME_`, `Feature_`, `ComponentId`, `Component`.`RuntimeFlags`, `Component`.`Component`, `Component`.`Attributes`, `FileName`, `Component`.`Directory_`, `Component`.`Action`, `Component`.`Installed`, `Feature`.`Action` FROM `Extension`, `Component`, `File`, `Feature` WHERE `Feature_` = `Feature` AND `Extension`.`Component_` = `Component` AND `Component`.`KeyPath` = `File`.`File` AND ((`Feature`.`Action` = 1 OR `Feature`.`Action` = 2) OR (`Feature`.`Action` = 4 AND `Feature`.`Installed` = 0) OR (`Feature`.`Action` = 3 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4)) OR (`Feature`.`Action` = NULL AND (`Component`.`Action` = 1 OR `Component`.`Action` = 2) AND ((`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4))))

Action start 13:45:16: RegisterExtensionInfo.

MSI (s) (44:0C) [13:45:16:752]: Doing action: RegisterProgIdInfo

Action ended 13:45:16: RegisterExtensionInfo. Return value 0.

MSI (s) (44:0C) [13:45:16:753]: Note: 1: 2205 2: 3: ProgId

MSI (s) (44:0C) [13:45:16:753]: Note: 1: 2228 2: 3: ProgId 4: SELECT DISTINCT `BinaryType`, `ProgId`, `Class_`, `ProgId`.`Description`, `ProgId`.`Icon_`, `ProgId`.`IconIndex`, null, `Component`.`RuntimeFlags`, `Component`.`Component`, `Component`.`Attributes` FROM `ProgId`, `Class`, `Feature`, `Component` WHERE `ProgId`.`Class_` = `Class`.`CLSID` AND `Class`.`Feature_` = `Feature` AND `Class`.`Component_` = `Component` AND ((`Feature`.`Action` = 1 OR `Feature`.`Action` = 2) OR (`Feature`.`Action` = 4 AND `Feature`.`Installed` = 0) OR (`Feature`.`Action` = 3 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4)) OR (`Feature`.`Action` = NULL AND (`Component`.`Action` = 1 OR `Component`.`Action` = 2) AND ((`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4))))

Action start 13:45:16: RegisterProgIdInfo.

MSI (s) (44:0C) [13:45:16:753]: Doing action: RegisterMIMEInfo

Action ended 13:45:16: RegisterProgIdInfo. Return value 0.

MSI (s) (44:0C) [13:45:16:754]: Note: 1: 2205 2: 3: MIME

MSI (s) (44:0C) [13:45:16:754]: Note: 1: 2228 2: 3: MIME 4: SELECT `BinaryType`, `ContentType`, `Extension`.`Extension`, `MIME`.`CLSID`, `Component`.`RuntimeFlags`, `Component`.`Component`, `Component`.`Attributes` FROM `MIME`, `Extension`, `Feature`, `Component` WHERE `MIME`.`Extension_` = `Extension`.`Extension` AND `Feature_` = `Feature` AND `Extension`.`Component_` = `Component` AND ((`Feature`.`Action` = 1 OR `Feature`.`Action` = 2) OR (`Feature`.`Action` = 4 AND `Feature`.`Installed` = 0) OR (`Feature`.`Action` = 3 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4)) OR (`Feature`.`Action` = NULL AND (`Component`.`Action` = 1 OR `Component`.`Action` = 2) AND ((`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4))))

Action start 13:45:16: RegisterMIMEInfo.

MSI (s) (44:0C) [13:45:16:754]: Doing action: WriteRegistryValues

Action ended 13:45:16: RegisterMIMEInfo. Return value 0.

Action start 13:45:16: WriteRegistryValues.

MSI (s) (44:0C) [13:45:16:755]: Doing action: WriteIniValues

Action ended 13:45:16: WriteRegistryValues. Return value 1.

MSI (s) (44:0C) [13:45:16:756]: Note: 1: 2205 2: 3: IniFile

MSI (s) (44:0C) [13:45:16:756]: Note: 1: 2228 2: 3: IniFile 4: SELECT `FileName`,`IniFile`.`DirProperty`,`Section`,`IniFile`.`Key`,`IniFile`.`Value`,`IniFile`.`Action` FROM `IniFile`, `Component` WHERE `Component`=`Component_` AND (`Component`.`Action`=1 OR `Component`.`Action`=2) ORDER BY `FileName`,`Section`

Action start 13:45:16: WriteIniValues.

MSI (s) (44:0C) [13:45:16:756]: Doing action: WriteEnvironmentStrings

Action ended 13:45:16: WriteIniValues. Return value 1.

MSI (s) (44:0C) [13:45:16:756]: Note: 1: 2205 2: 3: Environment

MSI (s) (44:0C) [13:45:16:756]: Note: 1: 2228 2: 3: Environment 4: SELECT `Name`,`Value` FROM `Environment`,`Component` WHERE `Component_`=`Component` AND (`Component`.`Action` = 1 OR `Component`.`Action` = 2)

Action start 13:45:16: WriteEnvironmentStrings.

MSI (s) (44:0C) [13:45:16:757]: Doing action: RegisterFonts

Action ended 13:45:16: WriteEnvironmentStrings. Return value 1.

MSI (s) (44:0C) [13:45:16:757]: Note: 1: 2205 2: 3: Font

MSI (s) (44:0C) [13:45:16:757]: Note: 1: 2228 2: 3: Font 4: SELECT `FontTitle`, `FileName`, `Directory_`, `Action` From `Font`, `FileAction` Where `Font`.`File_` = `FileAction`.`File` And (`FileAction`.`Action` = 1 Or `FileAction`.`Action` = 2) ORDER BY `FileAction`.`Directory_`

Action start 13:45:16: RegisterFonts.

MSI (s) (44:0C) [13:45:16:757]: Doing action: InstallODBC

Action ended 13:45:16: RegisterFonts. Return value 1.

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2711 2: ODBCDriverManager

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2711 2: ODBCDriverManager64

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2205 2: 3: ODBCDriver

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2228 2: 3: ODBCDriver 4: SELECT `Driver`,`ComponentId`,`Description`,`RuntimeFlags`,`Directory_`,`FileName`,`File_Setup`,`Action` FROM `ODBCDriver`, `File`, `Component` WHERE `File_` = `File` AND `ODBCDriver`.`Component_` = `Component` AND (`Component`.`ActionRequest` = 1 OR `Component`.`ActionRequest` = 2) AND `BinaryType` = ?

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2205 2: 3: ODBCDriver

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2228 2: 3: ODBCDriver 4: SELECT `Driver`,`ComponentId`,`Description`,`RuntimeFlags`,`Directory_`,`FileName`,`File_Setup`,`Action` FROM `ODBCDriver`, `File`, `Component` WHERE `File_` = `File` AND `ODBCDriver`.`Component_` = `Component` AND (`Component`.`ActionRequest` = 1 OR `Component`.`ActionRequest` = 2) AND `BinaryType` = ?

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2205 2: 3: ODBCTranslator

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2228 2: 3: ODBCTranslator 4: SELECT `Translator`,`Component`.`ComponentId`,`Description`,`RuntimeFlags`,`Directory_`,`FileName`,`File_Setup`,`Action` FROM `ODBCTranslator`, `File`, `Component` WHERE `File_` = `File` AND `ODBCTranslator`.`Component_` = `Component` AND (`Component`.`ActionRequest` = 1 OR `Component`.`ActionRequest` = 2) AND `BinaryType` = ?

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2205 2: 3: ODBCTranslator

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2228 2: 3: ODBCTranslator 4: SELECT `Translator`,`Component`.`ComponentId`,`Description`,`RuntimeFlags`,`Directory_`,`FileName`,`File_Setup`,`Action` FROM `ODBCTranslator`, `File`, `Component` WHERE `File_` = `File` AND `ODBCTranslator`.`Component_` = `Component` AND (`Component`.`ActionRequest` = 1 OR `Component`.`ActionRequest` = 2) AND `BinaryType` = ?

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2205 2: 3: ODBCDataSource

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2228 2: 3: ODBCDataSource 4: SELECT `DataSource`,`ComponentId`,`DriverDescription`,`Description`,`Registration` FROM `ODBCDataSource`, `Component` WHERE `Component_` = `Component` AND (`Component`.`Action` = 1 OR `Component`.`Action` = 2) AND `BinaryType` = ?

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2205 2: 3: ODBCDataSource

MSI (s) (44:0C) [13:45:16:758]: Note: 1: 2228 2: 3: ODBCDataSource 4: SELECT `DataSource`,`ComponentId`,`DriverDescription`,`Description`,`Registration` FROM `ODBCDataSource`, `Component` WHERE `Component_` = `Component` AND (`Component`.`Action` = 1 OR `Component`.`Action` = 2) AND `BinaryType` = ?

Action start 13:45:16: InstallODBC.

MSI (s) (44:0C) [13:45:16:759]: Doing action: RegisterTypeLibraries

Action ended 13:45:16: InstallODBC. Return value 0.

MSI (s) (44:0C) [13:45:16:759]: Note: 1: 2205 2: 3: TypeLib

MSI (s) (44:0C) [13:45:16:759]: Note: 1: 2228 2: 3: TypeLib 4: SELECT `LibID`, `TypeLib`.`Version`, `TypeLib`.`Language`, `TypeLib`.`Directory_`, `FileName`, `Component`.`Directory_`, `Component`.`Action`, `Component`.`Installed`, `BinaryType`, `Component`.`Component`, `Component`.`Attributes`, `Component`.`RuntimeFlags` FROM `TypeLib`, `Component`, `File` WHERE `TypeLib`.`Component_` = `Component` AND `Component`.`KeyPath` = `File`.`File` AND ((`Component`.`Action`=1 OR `Component`.`Action`=2) OR (`Component`.`Action` = null AND (`Component`.`ActionRequest` = 1 OR `Component`.`ActionRequest` = 2)))

Action start 13:45:16: RegisterTypeLibraries.

MSI (s) (44:0C) [13:45:16:759]: Doing action: SelfRegModules

Action ended 13:45:16: RegisterTypeLibraries. Return value 0.

MSI (s) (44:0C) [13:45:16:760]: Note: 1: 2205 2: 3: SelfReg

MSI (s) (44:0C) [13:45:16:760]: Note: 1: 2228 2: 3: SelfReg 4: Select `FileAction`.`FileName`,`FileAction`.`Directory_`,`FileAction`.`Action`, `FileAction`.`Component_`,`SelfReg`.`File_` From `SelfReg`, `FileAction` Where `SelfReg`.`File_` = `FileAction`.`File` And (`FileAction`.`Action` = 1 OR `FileAction`.`Action` = 2)

Action start 13:45:16: SelfRegModules.

MSI (s) (44:0C) [13:45:16:760]: Doing action: RegisterComPlus

Action ended 13:45:16: SelfRegModules. Return value 1.

MSI (s) (44:0C) [13:45:16:761]: Note: 1: 2205 2: 3: Complus

MSI (s) (44:0C) [13:45:16:761]: Note: 1: 2228 2: 3: Complus 4: SELECT `ComponentId`, `FileName`, `Component`.`Directory_`, `ExpType`, `Component`.`Action`, `Component`.`Installed` FROM `Complus`, `Component`, `File` WHERE `Complus`.`Component_` = `Component` AND `Component`.`KeyPath` = `File`.`File` AND (`Action` = 1 OR `Action` = 2)

Action start 13:45:16: RegisterComPlus.

MSI (s) (44:0C) [13:45:16:761]: Doing action: InstallServices

Action ended 13:45:16: RegisterComPlus. Return value 0.

MSI (s) (44:0C) [13:45:16:761]: Detected older ServiceInstall table schema

MSI (s) (44:0C) [13:45:16:761]: Note: 1: 2205 2: 3: ServiceInstall

MSI (s) (44:0C) [13:45:16:761]: Note: 1: 2228 2: 3: ServiceInstall 4: SELECT `ServiceInstall`,`Name`,`DisplayName`,`ServiceType`,`StartType`,`ErrorControl`,`LoadOrderGroup`,`Dependencies`,`StartName`,`Password`,`ComponentId`,`Directory_`,`FileName`,`Arguments` FROM `ServiceInstall`, `Component`, `File` WHERE `ServiceInstall`.`Component_` = `Component`.`Component` AND (`Component`.`KeyPath` = `File`.`File`) AND (`Action` = 1 OR `Action` = 2)

Action start 13:45:16: InstallServices.

MSI (s) (44:0C) [13:45:16:762]: Doing action: StartServices

Action ended 13:45:16: InstallServices. Return value 1.

MSI (s) (44:0C) [13:45:16:762]: Note: 1: 2205 2: 3: ServiceControl

MSI (s) (44:0C) [13:45:16:762]: Note: 1: 2228 2: 3: ServiceControl 4: SELECT `Name`,`Wait`,`Arguments`,`Event`, `Action` FROM `ServiceControl`, `Component` WHERE `Component_` = `Component` AND (`Action` = 0 OR `Action` = 1 OR `Action` = 2)

Action start 13:45:16: StartServices.

MSI (s) (44:0C) [13:45:16:762]: Doing action: RegisterUser

Action ended 13:45:16: StartServices. Return value 1.

Action start 13:45:16: RegisterUser.

MSI (s) (44:0C) [13:45:16:764]: Doing action: RegisterProduct

Action ended 13:45:16: RegisterUser. Return value 1.

MSI (s) (44:0C) [13:45:16:764]: Note: 1: 2262 2: Media 3: -2147287038

Action start 13:45:16: RegisterProduct.

MSI (s) (44:0C) [13:45:16:767]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.

MSI (s) (44:0C) [13:45:16:767]: Doing action: PublishComponents

Action ended 13:45:16: RegisterProduct. Return value 1.

MSI (s) (44:0C) [13:45:16:768]: Note: 1: 2205 2: 3: PublishComponent

MSI (s) (44:0C) [13:45:16:768]: Note: 1: 2228 2: 3: PublishComponent 4: SELECT `PublishComponent`.`ComponentId`, `PublishComponent`.`Qualifier`, `PublishComponent`.`AppData`, `Feature`, `Component`.`ComponentId`, `Component`.`RuntimeFlags` FROM `PublishComponent`, `Component`, `Feature` WHERE `PublishComponent`.`Component_` = `Component`.`Component` AND `PublishComponent`.`Feature_` = `Feature`.`Feature` AND ((`Feature`.`Action` = 1 OR `Feature`.`Action` = 2) OR (`Feature`.`Action` = 4 AND `Feature`.`Installed` = 0) OR (`Feature`.`Action` = 3 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4)))

Action start 13:45:16: PublishComponents.

MSI (s) (44:0C) [13:45:16:768]: Doing action: MsiPublishAssemblies

Action ended 13:45:16: PublishComponents. Return value 0.

MSI (s) (44:0C) [13:45:16:769]: Note: 1: 2205 2: 3: MsiAssembly

MSI (s) (44:0C) [13:45:16:769]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT null, null, `Component`.`Component`, `Feature`, `Component`.`ComponentId`, `Component`.`RuntimeFlags` FROM `MsiAssembly`, `Component`, `Feature` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Feature_` = `Feature`.`Feature` AND `MsiAssembly`.`File_Application` = null AND ((`Feature`.`Action` = 1 OR `Feature`.`Action` = 2) OR (`Feature`.`Action` = 4 AND `Feature`.`Installed` = 0) OR (`Feature`.`Action` = 3 AND (`Feature`.`Installed` = 1 OR `Feature`.`Installed` = 2 OR `Feature`.`Installed` = 4)))

Action start 13:45:16: MsiPublishAssemblies.

MSI (s) (44:0C) [13:45:16:770]: Doing action: PublishFeatures

Action ended 13:45:16: MsiPublishAssemblies. Return value 0.

Action start 13:45:16: PublishFeatures.

MSI (s) (44:0C) [13:45:16:772]: Doing action: PublishProduct

Action ended 13:45:16: PublishFeatures. Return value 1.

Action start 13:45:16: PublishProduct.

MSI (s) (44:0C) [13:45:16:775]: Note: 1: 2262 2: Media 3: -2147287038

MSI (s) (44:0C) [13:45:16:776]: Doing action: CallDxHelper

Action ended 13:45:16: PublishProduct. Return value 1.

MSI (s) (44:0C) [13:45:16:776]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CallDxHelper'

MSI (s) (44:B4) [13:45:17:015]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI3420.tmp, Entrypoint: f1

MSI (s) (44:B8) [13:45:17:018]: Generating random cookie.

MSI (s) (44:B8) [13:45:17:022]: Created Custom Action Server with PID 5800 (0x16A8).

MSI (s) (44:D8) [13:45:17:064]: Running as a service.

MSI (s) (44:D8) [13:45:17:066]: Hello, I'm your 32bit Impersonated custom action server.

Action start 13:45:16: CallDxHelper.

InstallShield 13:45:17: Running InstallScript function f1

InstallShield 13:45:17: Using temp folder C:\Users\Tim\AppData\Local\Temp\{064800DD-8B8B-4D79-AAE7-9C94522C17D8}

InstallShield 13:45:17: Installing engine...

InstallShield 13:45:17: Using product language 1033

InstallShield 13:45:17: Extracting support file setup.inx to C:\Users\Tim\AppData\Local\Temp\{064800DD-8B8B-4D79-AAE7-9C94522C17D8}\setup.inx

InstallShield 13:45:17: Opening stream of file C:\Windows\Installer\MSI3420.tmp

InstallShield 13:45:17: Extracting support file ISRT.dll to C:\Users\Tim\AppData\Local\Temp\{064800DD-8B8B-4D79-AAE7-9C94522C17D8}\ISRT.dll

InstallShield 13:45:17: Extracting support file IsConfig.ini to C:\Users\Tim\AppData\Local\Temp\{064800DD-8B8B-4D79-AAE7-9C94522C17D8}\IsConfig.ini

InstallShield 13:45:17: Extracting support file _isres1033.dll to C:\Users\Tim\AppData\Local\Temp\{064800DD-8B8B-4D79-AAE7-9C94522C17D8}\_isres.dll

InstallShield 13:45:17: Extracting support file String1033.txt to C:\Users\Tim\AppData\Local\Temp\{064800DD-8B8B-4D79-AAE7-9C94522C17D8}\String1033.txt

InstallShield 13:45:17: Skipping optional support file _isuser1033.dll

InstallShield 13:45:17: Setting script cmdline...

InstallShield 13:45:17: ProductCode is {AF9E97C1-7431-426D-A8D5-ABE40995C0B1}

InstallShield 13:45:17: Initializing Engine

InstallShield 13:45:19: Done Initializing...

InstallShield 13:45:19: Registering Msi Server...

InstallShield 13:45:19: Invoking script function CallDxHelper

InstallShield 13:46:45: CallScriptFunctionFromMsiCA() ends

MSI (s) (44:B4) [13:46:45:882]: NOTE: custom action CallDxHelper unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.

CustomAction CallDxHelper returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

MSI (s) (44:0C) [13:46:45:884]: Machine policy value 'DisableRollback' is 0

MSI (s) (44:0C) [13:46:45:884]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

Action ended 13:46:45: CallDxHelper. Return value 3.

MSI (s) (44:0C) [13:46:45:885]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (44:0C) [13:46:45:885]: No System Restore sequence number for this installation.

MSI (s) (44:0C) [13:46:45:885]: Unlocking Server

Action ended 13:46:46: INSTALL. Return value 3.

Property(S): DiskPrompt = [1]

Property(S): UpgradeCode = {BD29A9A4-6232-4D62-B5F7-3E2FB0A1CA3C}

Property(S): ProductToBeRegistered = 1

Property(S): SourcedirProduct = {AF9E97C1-7431-426D-A8D5-ABE40995C0B1}

Property(S): SOURCEDIR = E:\DIRECTX_NOV07\

Property(S): PrimaryVolumeSpaceRemaining = 0

Property(S): PrimaryVolumeSpaceRequired = 0

Property(S): PrimaryVolumeSpaceAvailable = 0

Property(S): OutOfNoRbDiskSpace = 0

Property(S): OutOfDiskSpace = 0

Property(S): CostingComplete = 1

Property(S): ROOTDRIVE = C:\

Property(S): ACTION = INSTALL

Property(S): Preselected = 1

Property(S): UILevel = 2

Property(S): OriginalDatabase = E:\DIRECTX_NOV07\DxLauncher.msi

Property(S): DATABASE = C:\Windows\Installer\10f2f20.msi

Property(S): Privileged = 1

Property(S): MsiRunningElevated = 1

Property(S): RedirectedDllSupport = 2

Property(S): MsiWin32AssemblySupport = 6.1.7601.17514

Property(S): MsiNetAssemblySupport = 4.0.30319.1

Property(S): Date = 3/14/2012

Property(S): Time = 13:46:46

Property(S): TTCSupport = 1

Property(S): ColorBits = 32

Property(S): TextInternalLeading = 3

Property(S): TextHeight = 16

Property(S): BorderSide = 1

Property(S): BorderTop = 1

Property(S): CaptionHeight = 22

Property(S): ScreenY = 768

Property(S): ScreenX = 1024

Property(S): SystemLanguageID = 1033

Property(S): ComputerName = TIM-PC

Property(S): UserLanguageID = 1033

Property(S): UserSID = S-1-5-21-1865975926-1892662423-4194278614-1000

Property(S): LogonUser = Tim

Property(S): MsiTrueAdminUser = 1

Property(S): AdminUser = 1

Property(S): VirtualMemory = 5669

Property(S): PhysicalMemory = 3455

Property(S): Intel = 15

Property(S): ShellAdvtSupport = 1

Property(S): OLEAdvtSupport = 1

Property(S): GPTSupport = 1

Property(S): FontsFolder = C:\Windows\Fonts\

Property(S): DesktopFolder = C:\Users\Tim\Desktop\

Property(S): StartMenuFolder = C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Start Menu\

Property(S): ProgramMenuFolder = C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\

Property(S): StartupFolder = C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Property(S): AdminToolsFolder = C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools\

Property(S): MyPicturesFolder = C:\Users\Tim\Pictures\

Property(S): LocalAppDataFolder = C:\Users\Tim\AppData\Local\

Property(S): CommonAppDataFolder = C:\ProgramData\

Property(S): TemplateFolder = C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Templates\

Property(S): SendToFolder = C:\Users\Tim\AppData\Roaming\Microsoft\Windows\SendTo\

Property(S): RecentFolder = C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Recent\

Property(S): PrintHoodFolder = C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\

Property(S): PersonalFolder = C:\Users\Tim\Documents\

Property(S): NetHoodFolder = C:\Users\Tim\AppData\Roaming\Microsoft\Windows\Network Shortcuts\

Property(S): FavoritesFolder = C:\Users\Tim\Favorites\

Property(S): VersionNT = 601

Property(S): ProgramFilesFolder = C:\Program Files\

Property(S): INSTALLDIR = C:\Program Files\Roxio Easy VHS to DVD\

Property(S): TARGETDIR = C:\

Property(S): SourceDir = E:\DIRECTX_NOV07\

Property(S): AppDataFolder = C:\Users\Tim\AppData\Roaming\

Property(S): CommonFilesFolder = C:\Program Files\Common Files\

Property(S): TempFolder = C:\Users\Tim\AppData\Local\Temp\

Property(S): RemoteAdminTS = 1

Property(S): System16Folder = C:\Windows\system\

Property(S): SystemFolder = C:\Windows\system32\

Property(S): WindowsVolume = C:\

Property(S): WindowsFolder = C:\Windows\

Property(S): MsiNTProductType = 1

Property(S): ServicePackLevelMinor = 0

Property(S): ServicePackLevel = 1

Property(S): WindowsBuild = 7601

Property(S): VersionMsi = 5.00

Property(S): ISCHECKFORPRODUCTUPDATES = 1

Property(S): ApplicationUsers = AllUsers

Property(S): AgreeToLicense = No

Property(S): _IsMaintenance = Change

Property(S): RestartManagerOption = CloseRestart

Property(S): IS_SQLSERVER_USERNAME = sa

Property(S): IS_SQLSERVER_AUTHENTICATION = 0

Property(S): SetupType = Typical

Property(S): _IsSetupTypeMin = Typical

Property(S): Display_IsBitmapDlg = 1

Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe

Property(S): ARPURLINFOABOUT = http://www.sonic.com

Property(S): DWUSINTERVAL = 30

Property(S): DWUSLINK = CE8CE0EFF99CC7A819AC90AFDEDB978F8E8C908F79BC17CFCE4CF0982EFCC7E8E9FC970FFEAC

Property(S): DefaultUIFont = Tahoma8

Property(S): DialogCaption = InstallShield for Windows Installer

Property(S): DisplayNameCustom = Custom

Property(S): DisplayNameMinimal = Minimal

Property(S): DisplayNameTypical = Typical

Property(S): ErrorDialog = SetupError

Property(S): INSTALLLEVEL = 100

Property(S): ISVROOT_PORT_NO = 0

Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]

Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]

Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]

Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...

Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...

Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...

Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...

Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...

Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...

Property(S): InstallChoice = AR

Property(S): Manufacturer = Sonic Solutions

Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@

Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s

Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...

Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s

Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...

Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension

Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...

Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...

Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...

Property(S): PROGMSG_IIS_EXTRACTDONEz = Extracted information for IIS virtual directories...

Property(S): PROGMSG_IIS_EXTRACTzDONE = Extracted information for IIS virtual directories...

Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool

Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...

Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d

Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s

Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...

Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension

Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...

Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...

Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...

Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...

Property(S): ProductCode = {AF9E97C1-7431-426D-A8D5-ABE40995C0B1}

Property(S): ProductID = none

Property(S): ProductLanguage = 1033

Property(S): ProductName = DirectX 9 Runtime

Property(S): ProductVersion = 1.00.0000

Property(S): ProgressType0 = install

Property(S): ProgressType1 = Installing

Property(S): ProgressType2 = installed

Property(S): ProgressType3 = installs

Property(S): RebootYesNo = Yes

Property(S): ReinstallModeText = omus

Property(S): SHOWLAUNCHPROGRAM = 0

Property(S): MsiLogFileLocation = C:\Users\Tim\AppData\Roaming\Roxio Log Files\Roxio Easy VHS to DVD\12-03-14 13-43\DIRECTX_NOV07_Install.log

Property(S): ARPINSTALLLOCATION = C:\Program Files\Roxio Easy VHS to DVD\

Property(S): VersionDatabase = 200

Property(S): CURRENTMEDIAVOLUMELABEL = Roxio Easy VHS to DVD

Property(S): CLIENTPROCESSID = 4684

Property(S): MSICLIENTUSESEXTERNALUI = 1

Property(S): CLIENTUILEVEL = 3

Property(S): CURRENTDIRECTORY = e:\

Property(S): ADDLOCAL = ALL

Property(S): MPI_EULA_ACCEPTED = 1

Property(S): MPI_SUITE_ID = {15210C5B-9E04-4BF7-B019-AE958F238333}

Property(S): QUICKLAUNCHICON = never

Property(S): DESKTOPICON = never

Property(S): COMPANYNAME = Hewlett-Packard Company

Property(S): ARPSYSTEMCOMPONENT = 1

Property(S): USERNAME = Tim

Property(S): REBOOT = ReallySuppress

Property(S): PackagecodeChanging = 1

Property(S): ProductState = -1

Property(S): PackageCode = {545131E0-EC8B-49C7-9200-DDDCEAB1B70E}

MSI (s) (44:0C) [13:46:46:106]: Note: 1: 1708

MSI (s) (44:0C) [13:46:46:106]: Product: DirectX 9 Runtime -- Installation operation failed.

 

MSI (s) (44:0C) [13:46:46:107]: Windows Installer installed the product. Product Name: DirectX 9 Runtime. Product Version: 1.00.0000. Product Language: 1033. Manufacturer: Sonic Solutions. Installation success or error status: 1603.

 

MSI (s) (44:0C) [13:46:46:112]: Deferring clean up of packages/files, if any exist

MSI (s) (44:0C) [13:46:46:112]: MainEngineThread is returning 1603

MSI (s) (44:D4) [13:46:46:115]: RESTART MANAGER: Session closed.

MSI (s) (44:D4) [13:46:46:115]: No System Restore sequence number for this installation.

=== Logging stopped: 3/14/2012 13:46:46 ===

MSI (s) (44:D4) [13:46:46:122]: User policy value 'DisableRollback' is 0

MSI (s) (44:D4) [13:46:46:122]: Machine policy value 'DisableRollback' is 0

MSI (s) (44:D4) [13:46:46:122]: Incrementing counter to disable shutdown. Counter after increment: 0

MSI (s) (44:D4) [13:46:46:123]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (44:D4) [13:46:46:123]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (44:D4) [13:46:46:124]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

MSI (s) (44:D4) [13:46:46:124]: Restoring environment variables

MSI (s) (44:D4) [13:46:46:125]: Destroying RemoteAPI object.

MSI (s) (44:B8) [13:46:46:125]: Custom Action Manager thread ending.

MSI © (4C:E4) [13:46:46:130]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

MSI © (4C:E4) [13:46:46:131]: MainEngineThread is returning 1603

=== Verbose logging stopped: 3/14/2012 13:46:46 ===

 

 

sonic_setup.log:

03/14/12 13:43:08 - Created folder for log files: C:\Users\Tim\AppData\Roaming\Roxio Log Files\Roxio Easy VHS to DVD\12-03-14 13-43\{ProductID}_{INSTALL_MODE}.log

03/14/12 13:43:08 - Installer version: 3.56.32a

03/14/12 13:43:08 - SetupDlg Started...

03/14/12 13:43:09 - Attempting to register CancelAutoPlay

03/14/12 13:43:09 - Registered AppID

03/14/12 13:43:09 - Registered CancelAutoPlay successfully

03/14/12 13:43:09 - Attempting to supress Windows Update

03/14/12 13:43:09 - Supressed Windows Update successfully

03/14/12 13:43:09 - Worker thread starting...

03/14/12 13:43:09 - Operating System Info:

03/14/12 13:43:09 - OS Version: 6.1.7601

03/14/12 13:43:09 - OS Service Pack 1.0

03/14/12 13:43:09 - Running as x86 process

03/14/12 13:43:09 - Display Language id: 1033

03/14/12 13:43:09 - System Locale id: 1033

03/14/12 13:43:09 - User default ANSI code page: 1252

03/14/12 13:43:09 - User default OEM code page: 437

03/14/12 13:43:09 - Module filename = E:\setup.exe

03/14/12 13:43:09 - Setup command line = "E:\setup.exe"

03/14/12 13:43:09 - Base language detected is 'ENU'

03/14/12 13:43:09 - Setting final install language TLA to 'ENU'

03/14/12 13:43:09 - Modified product list: VIDEOCAP_USB_X86,VIDEOCAP_USB_X64,VHSTODVD_20,GOOGLE_TOOLBAR,GOOGLE_CHROME,EXPRESSLABELER_VHS,DOTNETFX_351,DIRECTX_NOV07,CPDECODERPACK_VHS

03/14/12 13:43:09 - Successfully added feature 'EMC8' to product 'VHSTODVD_20'

03/14/12 13:43:09 - Successfully added feature 'VHStoDVD' to product 'VHSTODVD_20'

03/14/12 13:43:09 - Temp Folder Information for: C:\Users\Tim\AppData\Local\Temp\ size: 346184.00

03/14/12 13:43:18 - Attempting to force language to 'ENU'

03/14/12 13:43:18 - Base language detected is 'ENU'

03/14/12 13:43:18 - Setting final install language TLA to 'ENU'

03/14/12 13:43:18 - Base language detected is 'ENU'

03/14/12 13:43:18 - Setting final install language TLA to 'ENU'

03/14/12 13:43:18 - Condition for MPI is satisfied

03/14/12 13:43:28 - Condition for product VIDEOCAP_USB_X86 satisfied

03/14/12 13:43:28 - Condition for product VIDEOCAP_USB_X64 not satisfied; removing

03/14/12 13:43:28 - Disabling installation of product 'VIDEOCAP_USB_X64'

03/14/12 13:43:28 - No condition detected for product VHSTODVD_20

03/14/12 13:43:28 - No condition detected for product GOOGLE_TOOLBAR

03/14/12 13:43:28 - No condition detected for product GOOGLE_CHROME

03/14/12 13:43:28 - No condition detected for product EXPRESSLABELER_VHS

03/14/12 13:43:28 - No condition detected for product DOTNETFX_351

03/14/12 13:43:28 - No condition detected for product DIRECTX_NOV07

03/14/12 13:43:28 - No condition detected for product CPDECODERPACK_VHS

03/14/12 13:43:30 - Executing setup action: VerifyActions.*.Admin

03/14/12 13:43:30 - Action VerifyActions.*.Admin return code: 0

03/14/12 13:43:30 - Executing setup action: VerifyActions.*.EnsureMSI

03/14/12 13:43:30 - Checking if the Windows Installer is the correct version

03/14/12 13:43:30 - Action VerifyActions.*.EnsureMSI return code: 0

03/14/12 13:43:30 - Installer suite information

03/14/12 13:43:30 - UUID is: {15210C5B-9E04-4BF7-B019-AE958F238333}

03/14/12 13:43:30 - FamilyID is: empty

03/14/12 13:43:30 - DisplayName is: Roxio Easy VHS to DVD

03/14/12 13:43:30 - Version is: 2.0

03/14/12 13:43:30 - IconPath is: BIN\SuiteIcon.ico

03/14/12 13:43:30 - HelpLink is: http://www.roxio.com/

03/14/12 13:43:30 - URLInfoAbout is: empty

03/14/12 13:43:30 - BuildNumber is: 201B10D

03/14/12 13:43:30 - SKU is: VHS

03/14/12 13:43:30 - BasePath is: C:\Program Files

03/14/12 13:43:30 - SuiteFolder is: Roxio Easy VHS to DVD

03/14/12 13:43:30 - Changed InstalPath to: C:\Program Files\Roxio Easy VHS to DVD

03/14/12 13:43:30 - OverinstallAllowed value is: 0

03/14/12 13:43:30 - RepairModeAllowed value is: 1

03/14/12 13:43:30 - No existing suite was found on this system.

03/14/12 13:43:30 - Could not find incompatible suite information for '{7919D8D9-69FB-4E94-B330-04C4AF251867}'

03/14/12 13:43:30 - Could not find incompatible suite information for '{89A15676-78AE-4D51-BF5B-DEE3E0D46C94}'

03/14/12 13:43:30 - There were no incompatible suites found in the system.

03/14/12 13:43:30 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.CurrentVersion

03/14/12 13:43:30 - Action VerifyActions.VIDEOCAP_USB_X86.CurrentVersion return code: 3

03/14/12 13:43:30 - Executing setup action: VerifyActions.VHSTODVD_20.CurrentVersion

03/14/12 13:43:30 - Action VerifyActions.VHSTODVD_20.CurrentVersion return code: 3

03/14/12 13:43:30 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.CurrentVersion

03/14/12 13:43:30 - Action VerifyActions.GOOGLE_TOOLBAR.CurrentVersion return code: 2

03/14/12 13:43:30 - Executing setup action: VerifyActions.GOOGLE_CHROME.CurrentVersion

03/14/12 13:43:30 - Action VerifyActions.GOOGLE_CHROME.CurrentVersion return code: 2

03/14/12 13:43:30 - Executing setup action: VerifyActions.EXPRESSLABELER_VHS.CurrentVersion

03/14/12 13:43:30 - Action VerifyActions.EXPRESSLABELER_VHS.CurrentVersion return code: 3

03/14/12 13:43:30 - Executing setup action: VerifyActions.DOTNETFX_351.CurrentVersion

03/14/12 13:43:30 - Action VerifyActions.DOTNETFX_351.CurrentVersion return code: 2

03/14/12 13:43:30 - Executing setup action: VerifyActions.DIRECTX_NOV07.CurrentVersion

03/14/12 13:43:30 - Action VerifyActions.DIRECTX_NOV07.CurrentVersion return code: 3

03/14/12 13:43:30 - Executing setup action: VerifyActions.CPDECODERPACK_VHS.CurrentVersion

03/14/12 13:43:30 - Action VerifyActions.CPDECODERPACK_VHS.CurrentVersion return code: 3

03/14/12 13:43:30 - Product VIDEOCAP_USB_X86 was not found on the system. Installing version 1.22.0

03/14/12 13:43:30 - Product VHSTODVD_20 was not found on the system. Installing version 2.0.123

03/14/12 13:43:30 - Product EXPRESSLABELER_VHS was not found on the system. Installing version 3.2.1

03/14/12 13:43:30 - Product DIRECTX_NOV07 was not found on the system. Installing version 1.0.0

03/14/12 13:43:30 - Product CPDECODERPACK_VHS was not found on the system. Installing version 4.3.0

03/14/12 13:43:30 - Google Toolbar not compatible with target system; reason = 4

03/14/12 13:43:31 - Google Chrome not compatible with target system; reason = 1

03/14/12 13:43:31 - Executing setup action: VerifyActions.*.CheckPrompt

03/14/12 13:43:31 - Checking if __MsiPromptForCD mutex is set

03/14/12 13:43:31 - Action VerifyActions.*.CheckPrompt return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.MSICorrectVersion

03/14/12 13:43:31 - Checking if the Windows Installer is the correct version

03/14/12 13:43:31 - Action VerifyActions.VIDEOCAP_USB_X86.MSICorrectVersion return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.VHSTODVD_20.MSICorrectVersion

03/14/12 13:43:31 - Checking if the Windows Installer is the correct version

03/14/12 13:43:31 - Action VerifyActions.VHSTODVD_20.MSICorrectVersion return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.MSICorrectVersion

03/14/12 13:43:31 - Checking if the Windows Installer is the correct version

03/14/12 13:43:31 - Action VerifyActions.GOOGLE_TOOLBAR.MSICorrectVersion return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.GOOGLE_CHROME.MSICorrectVersion

03/14/12 13:43:31 - Checking if the Windows Installer is the correct version

03/14/12 13:43:31 - Action VerifyActions.GOOGLE_CHROME.MSICorrectVersion return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.EXPRESSLABELER_VHS.MSICorrectVersion

03/14/12 13:43:31 - Checking if the Windows Installer is the correct version

03/14/12 13:43:31 - Action VerifyActions.EXPRESSLABELER_VHS.MSICorrectVersion return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.DOTNETFX_351.MSICorrectVersion

03/14/12 13:43:31 - Checking if the Windows Installer is the correct version

03/14/12 13:43:31 - Action VerifyActions.DOTNETFX_351.MSICorrectVersion return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.DIRECTX_NOV07.MSICorrectVersion

03/14/12 13:43:31 - Checking if the Windows Installer is the correct version

03/14/12 13:43:31 - Action VerifyActions.DIRECTX_NOV07.MSICorrectVersion return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.CPDECODERPACK_VHS.MSICorrectVersion

03/14/12 13:43:31 - Checking if the Windows Installer is the correct version

03/14/12 13:43:31 - Action VerifyActions.CPDECODERPACK_VHS.MSICorrectVersion return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.VIDEOCAP_USB_X86.IsQualified

03/14/12 13:43:31 - Checking if platform qualifies for installation

03/14/12 13:43:31 - Action VerifyActions.VIDEOCAP_USB_X86.IsQualified return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.VHSTODVD_20.IsQualified

03/14/12 13:43:31 - Checking if platform qualifies for installation

03/14/12 13:43:31 - Action VerifyActions.VHSTODVD_20.IsQualified return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.GOOGLE_TOOLBAR.IsQualified

03/14/12 13:43:31 - Checking if platform qualifies for installation

03/14/12 13:43:31 - Action VerifyActions.GOOGLE_TOOLBAR.IsQualified return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.GOOGLE_CHROME.IsQualified

03/14/12 13:43:31 - Checking if platform qualifies for installation

03/14/12 13:43:31 - Action VerifyActions.GOOGLE_CHROME.IsQualified return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.EXPRESSLABELER_VHS.IsQualified

03/14/12 13:43:31 - Checking if platform qualifies for installation

03/14/12 13:43:31 - Action VerifyActions.EXPRESSLABELER_VHS.IsQualified return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.DOTNETFX_351.IsQualified

03/14/12 13:43:31 - Checking if platform qualifies for installation

03/14/12 13:43:31 - Action VerifyActions.DOTNETFX_351.IsQualified return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.DIRECTX_NOV07.IsQualified

03/14/12 13:43:31 - Checking if platform qualifies for installation

03/14/12 13:43:31 - Action VerifyActions.DIRECTX_NOV07.IsQualified return code: 0

03/14/12 13:43:31 - Executing setup action: VerifyActions.CPDECODERPACK_VHS.IsQualified

03/14/12 13:43:31 - Checking if platform qualifies for installation

03/14/12 13:43:31 - Action VerifyActions.CPDECODERPACK_VHS.IsQualified return code: 0

03/14/12 13:43:31 - Creating item removal data

03/14/12 13:43:31 - Finished creating item removal data; count=0

03/14/12 13:44:49 - Checking validity of key ''

03/14/12 13:44:49 - Validation completed successfully

03/14/12 13:45:10 - Disabling installation of product 'GOOGLE_TOOLBAR'

03/14/12 13:45:10 - Disabling installation of product 'GOOGLE_CHROME'

03/14/12 13:45:10 - Starting ExecuteShutdownActions

03/14/12 13:45:10 - Could not obtain the ClassName for window 'Roxio Easy VHS to DVD'.

03/14/12 13:45:10 - There are no applications needing to be shown in the 'Files in Use' dailog

03/14/12 13:45:10 - Executing setup action: PreviousVersions.VIDEOCAP_USB_X86.Auto

03/14/12 13:45:10 - Action PreviousVersions.VIDEOCAP_USB_X86.Auto return code: 0

03/14/12 13:45:10 - Executing setup action: PreviousVersions.VHSTODVD_20.DX90

03/14/12 13:45:10 - Action PreviousVersions.VHSTODVD_20.DX90 return code: 0

03/14/12 13:45:10 - Executing setup action: PreviousVersions.VHSTODVD_20.EMC70

03/14/12 13:45:10 - Action PreviousVersions.VHSTODVD_20.EMC70 return code: 0

03/14/12 13:45:10 - Executing setup action: PreviousVersions.VHSTODVD_20.Auto

03/14/12 13:45:10 - Action PreviousVersions.VHSTODVD_20.Auto return code: 0

03/14/12 13:45:10 - Executing setup action: PreviousVersions.EXPRESSLABELER_VHS.PrevVer1

03/14/12 13:45:10 - Action PreviousVersions.EXPRESSLABELER_VHS.PrevVer1 return code: 0

03/14/12 13:45:10 - Executing setup action: PreviousVersions.EXPRESSLABELER_VHS.Auto

03/14/12 13:45:10 - Action PreviousVersions.EXPRESSLABELER_VHS.Auto return code: 0

03/14/12 13:45:10 - Executing setup action: IncompatibleApplications.DOTNETFX_351.VER351

03/14/12 13:45:10 - Action IncompatibleApplications.DOTNETFX_351.VER351 return code: 0

03/14/12 13:45:10 - Executing setup action: IncompatibleApplications.DIRECTX_NOV07.SKIP

03/14/12 13:45:10 - Action IncompatibleApplications.DIRECTX_NOV07.SKIP return code: 0

03/14/12 13:45:10 - Executing setup action: PreviousVersions.DIRECTX_NOV07.Auto

03/14/12 13:45:10 - Action PreviousVersions.DIRECTX_NOV07.Auto return code: 0

03/14/12 13:45:10 - Executing setup action: PreviousVersions.CPDECODERPACK_VHS.Auto

03/14/12 13:45:10 - Action PreviousVersions.CPDECODERPACK_VHS.Auto return code: 0

03/14/12 13:45:10 - Incompatible suite is empty. Go on with installation

03/14/12 13:45:10 - Updating install progress: 0 / 13, Gathering required information...

03/14/12 13:45:10 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 has no product code, no reference counting will be done.

03/14/12 13:45:10 - Updating install progress: 0 / 13, Installing Roxio Video Capture USB

03/14/12 13:45:10 - Executing setup action: InstallActions.VIDEOCAP_USB_X86.KB933262_x86

03/14/12 13:45:10 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false

03/14/12 13:45:10 - Condition for install action not satisfied; skipping

03/14/12 13:45:10 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 return code: 0

03/14/12 13:45:10 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 is Sync

03/14/12 13:45:10 - Action InstallActions.VIDEOCAP_USB_X86.KB933262_x86 has SyncHandle equal NULL.

03/14/12 13:45:10 - Updating install progress: 1 / 13, Installing Roxio Video Capture USB

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB949939_x86 has no product code, no reference counting will be done.

03/14/12 13:45:10 - Updating install progress: 1 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Executing setup action: InstallActions.DOTNETFX_351.KB949939_x86

03/14/12 13:45:10 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false

03/14/12 13:45:10 - Condition for install action not satisfied; skipping

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB949939_x86 return code: 0

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB949939_x86 is Sync

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB949939_x86 has SyncHandle equal NULL.

03/14/12 13:45:10 - Updating install progress: 2 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB949939_x64 has no product code, no reference counting will be done.

03/14/12 13:45:10 - Updating install progress: 2 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Executing setup action: InstallActions.DOTNETFX_351.KB949939_x64

03/14/12 13:45:10 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 64))' evaluated to false

03/14/12 13:45:10 - Condition for install action not satisfied; skipping

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB949939_x64 return code: 0

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB949939_x64 is Sync

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB949939_x64 has SyncHandle equal NULL.

03/14/12 13:45:10 - Updating install progress: 3 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB938371_x86 has no product code, no reference counting will be done.

03/14/12 13:45:10 - Updating install progress: 3 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Executing setup action: InstallActions.DOTNETFX_351.KB938371_x86

03/14/12 13:45:10 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false

03/14/12 13:45:10 - Condition for install action not satisfied; skipping

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB938371_x86 return code: 0

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB938371_x86 is Sync

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB938371_x86 has SyncHandle equal NULL.

03/14/12 13:45:10 - Updating install progress: 4 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB938371_x64 has no product code, no reference counting will be done.

03/14/12 13:45:10 - Updating install progress: 4 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Executing setup action: InstallActions.DOTNETFX_351.KB938371_x64

03/14/12 13:45:10 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 64))' evaluated to false

03/14/12 13:45:10 - Condition for install action not satisfied; skipping

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB938371_x64 return code: 0

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB938371_x64 is Sync

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB938371_x64 has SyncHandle equal NULL.

03/14/12 13:45:10 - Updating install progress: 5 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB937287_x86 has no product code, no reference counting will be done.

03/14/12 13:45:10 - Updating install progress: 5 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Executing setup action: InstallActions.DOTNETFX_351.KB937287_x86

03/14/12 13:45:10 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 32))' evaluated to false

03/14/12 13:45:10 - Condition for install action not satisfied; skipping

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB937287_x86 return code: 0

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB937287_x86 is Sync

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB937287_x86 has SyncHandle equal NULL.

03/14/12 13:45:10 - Updating install progress: 6 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB937287_x64 has no product code, no reference counting will be done.

03/14/12 13:45:10 - Updating install progress: 6 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Executing setup action: InstallActions.DOTNETFX_351.KB937287_x64

03/14/12 13:45:10 - Condition '(({OSVERSION} == 6.0) AND ({ARCHITECTURE} == 64))' evaluated to false

03/14/12 13:45:10 - Condition for install action not satisfied; skipping

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB937287_x64 return code: 0

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB937287_x64 is Sync

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.KB937287_x64 has SyncHandle equal NULL.

03/14/12 13:45:10 - Updating install progress: 7 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL has no product code, no reference counting will be done.

03/14/12 13:45:10 - Updating install progress: 7 / 13, Installing Microsoft .Net v3.5 SP1

03/14/12 13:45:10 - Executing setup action: InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL

03/14/12 13:45:15 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL return code: 0

03/14/12 13:45:15 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL is Sync

03/14/12 13:45:15 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL has SyncHandle not equal NULL.

03/14/12 13:45:15 - Updating install progress: 8 / 13, (null)

03/14/12 13:45:15 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL was just installed. Adding reference.

03/14/12 13:45:15 - Adding group '{15210C5B-9E04-4BF7-B019-AE958F238333}' reference for action 'InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL'

03/14/12 13:45:15 - Action 'InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL' has no product code, reference counting is not possible.

03/14/12 13:45:15 - Getting reference count for action 'InstallActions.DIRECTX_NOV07.Install', product code '{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}'

03/14/12 13:45:15 - Updating install progress: 8 / 13, Installing DirectX 9 Runtime

03/14/12 13:45:15 - Executing setup action: InstallActions.DIRECTX_NOV07.Install

03/14/12 13:45:15 - Action InstallActions.DIRECTX_NOV07.Install return code: 0

03/14/12 13:45:15 - Installing Package: 'E:\DIRECTX_NOV07\DxLauncher.msi', with Properties: 'REBOOT=ReallySuppress ARPSYSTEMCOMPONENT=1 DESKTOPICON=never QUICKLAUNCHICON=never INSTALLDIR="C:\Program Files\Roxio Easy VHS to DVD\" MPI_SUITE_ID={15210C5B-9E04-4BF7-B019-AE958F238333} MPI_EULA_ACCEPTED=1 ADDLOCAL=ALL'

03/14/12 13:45:15 - Action InstallActions.DIRECTX_NOV07.Install is Sync

03/14/12 13:45:15 - Action InstallActions.DIRECTX_NOV07.Install has SyncHandle not equal NULL.

03/14/12 13:46:46 - Execution of Windows Installer package 'E:\DIRECTX_NOV07\DxLauncher.msi' finished with exit code = 1603

03/14/12 13:46:46 - Updating install progress: 9 / 13, (null)

03/14/12 13:46:46 - Action InstallActions.DIRECTX_NOV07.Install failed with exit code 1603.

03/14/12 13:46:46 - Installation failed with error code 1603

03/14/12 13:46:46 - Rolling back installation

03/14/12 13:46:46 - Caught cancelation exception while running install actions

03/14/12 13:46:46 - Updating install progress: 9 / 13, Preparing to roll back...

03/14/12 13:46:46 - Updating rollback progress: 9 / 13, Preparing to roll back...

03/14/12 13:46:46 - Updating rollback progress: 9 / 13, Rolling back DirectX 9 Runtime

03/14/12 13:46:46 - Rolling back setup action: InstallActions.DIRECTX_NOV07.Install

03/14/12 13:46:46 - Action InstallActions.DIRECTX_NOV07.Install executing uninstall command line: "MSIEXEC.EXE /qn REBOOT=ReallySuppress /L*v "C:\Users\Tim\AppData\Roaming\Roxio Log Files\Roxio Easy VHS to DVD\12-03-14 13-43\DIRECTX_NOV07_Uninstall.log" /x {AF9E97C1-7431-426D-A8D5-ABE40995C0B1} REMOVE=ALL"

03/14/12 13:46:46 - Action InstallActions.DIRECTX_NOV07.Install rollback return code: 0

03/14/12 13:46:46 - Uninstalling Package: '{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}', with Properties: 'REBOOT=ReallySuppress REMOVE=ALL'

03/14/12 13:46:46 - Execution of Windows Installer package '{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}' finished with exit code = 1605

03/14/12 13:46:46 - Updating rollback progress: 8 / 13, (null)

03/14/12 13:46:46 - Action InstallActions.DIRECTX_NOV07.Install hadn't finished installing; rollback aborted

03/14/12 13:46:46 - Updating rollback progress: 8 / 13, Rolling back Microsoft .Net v3.5 SP1

03/14/12 13:46:46 - Rolling back setup action: InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL

03/14/12 13:46:46 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL has nothing to roll back

03/14/12 13:46:46 - Action InstallActions.DOTNETFX_351.INSTALLDOTNETFX35_FUL rollback return code: 0

03/14/12 13:46:46 - Updating rollback progress: 7 / 13, Rolling back Microsoft .Net v3.5 SP1

Edited by cdanteek

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I have the same problem, and unfortunately I see no solution here so far and I have no idea where to go from here, since there are no software updates listed on the Website for the PC version of this software. Also, since I also have a Mac, I see no reason why I should be penalized for having one. Why not provide the package for all platforms in one package so that I can put it on all of my systems? I just bought this software yesterday and the same problem I encountered has no reply since it was posted over eight (8) months ago. I am pasting all error logs here below and hope that somebody is out there to give me a clue as to what to do next to get this up and running:

 

 

 

What software did you buy yesterday? The latest version is "VHS to DVD 3" yet you posted in the "VHS to DVD" forum.

 

Who says you are being penalized for having a Mac?

 

Instead of hijacking an 8 month old thread why dont' you start your own thread and clearly state you problem along with your system specs .

If you want to include you log files, attach it as a zip file instead of a long cut&paste. Most of us don't bother to read that long text anyway since we can't interpret it.

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1) Zip those error files so people don't have to do all the scrolling on the forum.

 

2) When you but the software, you agree to put it on only one pc computer at a time. If you want one for the PC and one for the MAC, you have to buy two copies. Why would Roxio give you both in one packagte? Other than hardware, what programs work in both Windows AND the MAC OS? BTW, I oen 2 pcs and one MAC.

 

3)Did you do all of this?

 

In your error log, did you recognize that this is the problem?

 

03/14/12 13:46:46 - Execution of Windows Installer package 'E:\DIRECTX_NOV07\DxLauncher.msi' finished with exit code = 1603

03/14/12 13:46:46 - Updating install progress: 9 / 13, (null)

03/14/12 13:46:46 - Action InstallActions.DIRECTX_NOV07.Install failed with exit code 1603.

03/14/12 13:46:46 - Installation failed with error code 1603

Read this thread and try the fix.

Also remember that you have a 30 day $$ back waranty if you bought the program directly from Roxio.

Edited by sknis

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What software did you buy yesterday? The latest version is "VHS to DVD 3" yet you posted in the "VHS to DVD" forum.

 

Who says you are being penalized for having a Mac?

 

Instead of hijacking an 8 month old thread why dont' you start your own thread and clearly state you problem along with your system specs .

If you want to include you log files, attach it as a zip file instead of a long cut&paste. Most of us don't bother to read that long text anyway since we can't interpret it.

 

I am attaching a ZIP file including all of the log files generated by the install program.

In response, I bought the latter-stated version (VHS to DVD). To get the VHS to DVD 3 application, I would have to upgrade (about $20-$30), but I can't update the program if it will not install. I did not know that I was hijacking an 8 month-old post, I just looked up the error message in the forum for the same software package and figured I should post to the same forum alongside a post from someone dealing with the same error message. So, I was not making a lazy or mean-spirited post on purpose, just maybe a little ignorant of how to go about this in a skilled fashion.

 

Problem clearly stated:

Program failed to install.

 

System Specs available at: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01374065&tmp_track_link=ot_faqs/top_issues/en_us/c01374065/loc:2&cc=us&dlc=en〈=en&lc=en&product=3688725

Operating system is Windows 7 Ultimate,32-bit, fully up-to-date.

 

Regarding the Mac-related comment, it seems to me that it should install on multiple platforms. This way, if it fails to work on one, I could install it on another. I am purchasing the software, regardless of platform. that's the concept. I don't need to install on more than one system, JUST ON ONE THAT WORKS. That's all. I understand the limitations of the license.

Edited by cdanteek

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I am attaching a ZIP file including all of the log files generated by the install program.

In response, I bought the latter-stated version (VHS to DVD). To get the VHS to DVD 3 application, I would have to upgrade (about $20-$30), but I can't update the program if it will not install. I did not know that I was hijacking an 8 month-old post, I just looked up the error message in the forum for the same software package and figured I should post to the same forum alongside a post from someone dealing with the same error message. So, I was not making a lazy or mean-spirited post on purpose, just maybe a little ignorant of how to go about this in a skilled fashion.

 

Problem clearly stated:

Program failed to install.

 

System Specs available at: http://h10025.www1.h...product=3688725

Operating system is Windows 7 Ultimate,32-bit, fully up-to-date.

 

Regarding the Mac-related comment, it seems to me that it should install on multiple platforms. This way, if it fails to work on one, I could install it on another. I am purchasing the software, regardless of platform. that's the concept. I don't need to install on more than one system, JUST ON ONE THAT WORKS. That's all. I understand the limitations of the license.

 

I don't think you need VHS2DVD to be installed to install VHS2DVD-3. Why did you buy VHS2DVD when VHS2DVD-3 was available? You can upgrade via download to VHS2DVD-3 for $20 since you already have the capture device from VHS2DVD.

 

THere are very few software packages that come with versions for a PC and a Mac on the disc. You are not puchasing "regardless of platform".

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thippert, you need to quit posting log files and listen to the suggestions given!

 

Sknis linked you to a fix, I will post a link here again, read it and use it to install your V2D.

 

http://forums.support.roxio.com/topic/80152-roxio-2012-pro-installation-interrupted/page__view__findpost__p__400410

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I have a DirectX version 11 installed, and I have attached two files with system data for my PC on it. My OS is 32-bit Windows 7 Ultimate, fully updated, and further info on my PC is available at: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01374065&tmp_track_link=ot_faqs/top_issues/en_us/c01374065/loc:2&cc=us&dlc=en〈=en&lc=en&product=3688725#N210.

 

I appreciate all of the helpful feedback and apologize for any awkward stumbling and any redundancy in my posts/replies.

 

As for the list generated by Sknis,

 

I did not recognize anything about the problem, just error 1603, which apparently has to do with the version of DirectX, which looks to be up-to-date.

I did all things stated in 3)

The MSXML 4.0 Service Pack 2 (SP2) appears to be relevant for operating systems predating Windows 7 (it was published in 2003 and Windows Millennium edition is the latest OS mentioned on the page).

The Windows Installer Startup Type was and remains in Manual mode

Apparently, the fix suggested does not apply to my situation.

 

I e-mailed support and am awaiting a reply.

I'll have to revisit these remedies meanwhile, I have a life to lead and living to make. ;-)

DxDiag.txt

Edited by cdanteek

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I have a DirectX version 11 installed, and I have attached two files with system data for my PC on it. My OS is 32-bit Windows 7 Ultimate, fully updated, and further info on my PC is available at: http://h10025.www1.h...t=3688725#N210.

 

I appreciate all of the helpful feedback and apologize for any awkward stumbling and any redundancy in my posts/replies.

 

As for the list generated by Sknis,

 

I did not recognize anything about the problem, just error 1603, which apparently has to do with the version of DirectX, which looks to be up-to-date.

I did all things stated in 3)

The MSXML 4.0 Service Pack 2 (SP2) appears to be relevant for operating systems predating Windows 7 (it was published in 2003 and Windows Millennium edition is the latest OS mentioned on the page).

The Windows Installer Startup Type was and remains in Manual mode

Apparently, the fix suggested does not apply to my situation.

 

I e-mailed support and am awaiting a reply.

I'll have to revisit these remedies meanwhile, I have a life to lead and living to make. ;-)

 

Did you try the fix suggested in sknis link? DiectX11 is not used by VHS2DVD, it uses DirectX9

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