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No Drive Detected-Roxio Creator De 10.3


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#1 arahman

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Posted 14 July 2011 - 05:53 AM

We are getting NO DRIVE DETECTED message in Roxio Creator DC 103 when try burn cdrw or dvdrw to burn and it is happening on multiple dell systems with on windows 7 and xp pro sp3.

The issue:
Roxio is unable to detect device, as illustrated below.

Steps taken thus far without success:
1.Updated systems BIOS
2.Updated device firmware.
3.sytem chipset
4. dell system diagnositc
5. windows fix it.
5. roxio engine fix
6.RiveFixEX_Installed from Roxio.
7. deleted the Upper and Lower buffer in system control set.


Any help will be greatly appreciated.

#2 sknis

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Posted 15 July 2011 - 02:25 AM

View Postarahman, on 14 July 2011 - 05:53 AM, said:

We are getting NO DRIVE DETECTED message in Roxio Creator DC 103 when try burn cdrw or dvdrw to burn and it is happening on multiple dell systems with on windows 7 and xp pro sp3.

The issue:
Roxio is unable to detect device, as illustrated below.

Steps taken thus far without success:
1.Updated systems BIOS
2.Updated device firmware.
3.sytem chipset
4. dell system diagnositc
5. windows fix it.
5. roxio engine fix
6.RiveFixEX_Installed from Roxio.
7. deleted the Upper and Lower buffer in system control set.


Any help will be greatly appreciated.

Sorry, we are NOT sluffing you off.  Creator 10.3 is a customized  (cut down) version of an early Roxio program updated slightly for today's computers.  Unfortunately Dell specified the customizations and they are responsible for tech support.   Have you talked to them about it?  Don't let them tell you that Roxio provides support.  Read this.

For the XP version, read this.  It is not clear what it does and I'm not sure it will do anting with 10.3 since it might well have been fixed.   It would not be useful for W7.

In fact, are you sure that the version is  Roxio Creator DC 10.3  and not 10.3 DE?

Edited by sknis, 15 July 2011 - 02:29 AM.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, 250G SSD,  EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012, Creator NXT2 Pro. PhotoShow 6, VHS to DVD 3Plus and others.

Laptop - Windows 7 Ultimate 64 bit
Alienware M17XR4.  I-7 third generation @2.4,  8G RAM, 500G SSD, GTX660M, SoundBlaster 3Di,

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.




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